Name changing and sending pms.

(3 Posts)
Andylion Sat 23-Apr-16 01:43:42

I don't seem to be able to change my name. I went to "My Account" but I am unable to type anything in the "Username" box, which is shaded and shows my current name. The box for my email is white and it appears that I can edit it.

I also don't seem to be able to send pms. I just noticed one this evening that had been sent last week. I want to reply reply and apologize for not doing it earlier. I was able to type it up, but when I hit "send" nothing happens.

cozietoesie Sat 23-Apr-16 08:04:35

If you experience continuing difficulties, Andy, why not drop a quick email to MNHQ on contactus@mumsnet.com and see if they can sort you out? (Are you inserting your registered MN email though?)

DawnMumsnet (MNHQ) Sat 23-Apr-16 10:58:17

Hi Andylion,

We're sorry things aren't working properly for you. We've just taken a look at your account and everything appears to be in order.

We second cozietoesie's advice! Drop us a line at contactus@mumsnet.com, letting us know which device you're using, which version of the site, which browser etc, and we'll get our Tech team to take a look. smile

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