So what is the actual policy when someone requests all their posts

[Fintan]

to be deleted?
Has it recently changed? I thought MN would rarely agree to delete even the odd post at the poster's request unless it contained identifying information.

[DonkeyOaty]

Iirc the starting point is as in your OP but HQ take each request on an individual basis. I do think their stance on full post deletion has softened over time (one of my MN mateys, years ago, asked for full deletion and it took a LOT of wrangling before the Red Button of Bigness was deployed)

[TheOnlyOliviaMumsnet]

Donkey is right - We do try not to delete as far as possible but we take matters on a post by post/thread by thread/case by case basis
Drop us a line if we can help any off board
Thanks
MNHQ

[DonkeyOaty]

Hi Olivia, how you doin'?