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Mumsnet crashing Silk on Kindle Fire all the time

4 replies

PurpleHebe1 · 06/05/2015 10:53

Just that really! Has been happening frequently over the past few months, sometimes worse than others.

Today I'm ill in bed and over the past hour, it has crashed 15+ times. Could really do with it just behaving today as am feeling sorry for myself.

Have cleared all caches, history, cookies and restarted tablet.

Please help, it is so annoying.

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YetAnotherBeckyMumsnet · 06/05/2015 14:38

Hello there

Sorry to hear that you are ill Sad

Crashing 15+ times in one hour is a bit excessive, frankly. Does it just crash for Mumsnet?

In the mean time, reboot as usual, but hold the power button down for around 20 seconds.

Then go into settings> applications> clear all data.

Let us know if that makes any difference. If not, we'll have a word with our tech team.

Thanks

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PurpleHebe1 · 07/05/2015 10:21

Thanks for the quick reply! Yes, I have tried that too and sadly it didn't help. Wouldn't really want to do that all the time as I lose all my interesting bookmarks each time.

It has been even worse this am as on some threads as I can only get through a couple of posts before it crashes. It has crashed occasionally on other sites but mostly on Mumsnet. Hasn't crashed while writing this though.

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LineRunner · 07/05/2015 10:24

This has been happening to, too. Yesterday early morning it was constant.

Today started ok but it's getting troublesome now.

(Kindle Fire / silk browser. Definitely only happening on MN.)

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BeccaMumsnet · 07/05/2015 12:08

Hi PurpleHebe1 and LineRunner - thanks for flagging this. We'll get our Tech team on it.

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