Being logged out

(10 Posts)
Cinnamoncookie Fri 20-Jun-14 00:21:47

I keep getting logged out by the site, even though the 'keep me logged' in box is checked on my login page. This is happening on the mobile website on my android phone, firefox on one laptop and explorer on another laptop. Not every time I launch the site, but maybe 50% of the time. It's getting a bit annoying - is it possible to investigate, please ?

hollycomputer Sat 21-Jun-14 16:42:24

I'm having the same problem on my iPad. Phone and laptop stay logged in.

KateSMumsnet (MNHQ) Sat 21-Jun-14 17:32:33

Hullo folks,

Sorry, we know this is an issue, but we're doing our best to try and resolve it.

If possible, could you try and narrow down when you're being logged out, is it when you are being logged out? Is it when you refresh, or open a new window etc

hollycomputer Sun 22-Jun-14 19:34:11

It's when I close the cover of the iPad or create a new browser screen. Refreshing seems to be ok.

Cinnamoncookie Mon 23-Jun-14 23:50:42

It's when I launch the browser. Have got MN as one of my homepages, and sometimes when it loads I'm logged in, and sometimes I'm not

RebeccaMumsnet (MNHQ) Tue 24-Jun-14 10:10:33

Are you using the main site, the mobile site or the app?
Sorry for all the Qs but they help us to figure out where the issue is.

Cinnamoncookie Wed 25-Jun-14 10:47:16

Main site on 2xlaptops, mobile site on phone

FunkyBoldRibena Fri 27-Jun-14 23:28:48

I keep getting logged out too, but even more weirdly...

I go to active conversations, read a thread and when I press the back button, it takes me back a day. So all the active conversations from 24 hours ago.

Very weird.

hollycomputer Sun 29-Jun-14 19:16:27

I think it's the main site. It looks the same. It's weird because my phone and laptop are fine, it's just the iPad which logs me out the minute I minimise the browser.

DawnMumsnet (MNHQ) Sun 29-Jun-14 19:25:48

FunkyBoldRibena

I keep getting logged out too, but even more weirdly...

I go to active conversations, read a thread and when I press the back button, it takes me back a day. So all the active conversations from 24 hours ago.

Very weird.

Hi Funky - we think your problem is actually a separate issue. It's being talked about on this thread www.mumsnet.com/Talk/site_stuff/2119120-Problems-with-Active-reverting-to-an-older-page?pg=2

We've posted to say that our Tech folk are aware of the issue, and should have an answer tomorrow, so please hang in there!

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