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Due to a security breach we are resetting all passwords across Mumsnet

729 replies

RebeccaMumsnet · 12/04/2014 17:32

Following the recent security breach related to Heartbleed we are reseting the passwords of all users.

On Saturday 12 April, we will remove all passwords from our system and to use the site, you'll need to reset your password by clicking on the password reset link.

Type in your email address and click the 'Request reset' button and you will receive a mail to your Mumsnet registered email account. (You will need to click on the link in the mail within 30 minutes of receiving it, without changing the device you're using i.e swapping from phone to laptop, or you'll need to request a further reset).

If you do not receive a mail, please check you spam folder. The password reset mail will come to the email you used when you first registered with Mumsnet.

If you don't receive or can't access your reset mail, please [email protected] for help.

We are very sorry for all the fuss. We want to assure you that we followed all the published steps to protect members' security as soon as we became aware of the heartbleed security risk, but it seems that the breach occurred prior to that risk becoming known.

Most importantly, if you use the same password here as elsewhere, we strongly recommend you change your password on the other sites too.

Thanks,

Justine & the MNHQ team

OP posts:
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RhondaJean · 12/04/2014 17:33

Oh bollocks.

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FluffyDucky · 12/04/2014 17:33

Dammit, I JUST changed mine! Typical

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Coconutty · 12/04/2014 17:36

This reply has been deleted

Message withdrawn at poster's request.

EatShitDerek · 12/04/2014 17:37

This reply has been deleted

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PeteCampbellsRecedingHairline · 12/04/2014 17:37

Waah! I've changed my password twice in two days to be on the safe side.

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RandallFloyd · 12/04/2014 17:38
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AryaOfHouseSnark · 12/04/2014 17:39

So do we change now, or will you do it later Confused
Sorry to be a thicko.

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DrankSangriaInThePark · 12/04/2014 17:39
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Sparklingbrook · 12/04/2014 17:40

I have just done it. Is that ok?

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RandallFloyd · 12/04/2014 17:41

Well that was easy. Took approximately 30 seconds.
Well done Tech et al.

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PeteCampbellsRecedingHairline · 12/04/2014 17:45

I've done mine too. I'm never logging out again.

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WorraLiberty · 12/04/2014 17:46

I'm confused

What time are you removing the passwords from your system and shall I click the link in the OP now and change?

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sillymillyb · 12/04/2014 17:47

I don't have an email yet - nothing in junk either. I seem to remember this happening once before, I don't think I blocked mn in my emails though. I'm confused!

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KateSMumsnet · 12/04/2014 17:47

@AryaOfHouseSnark

So do we change now, or will you do it later Confused
Sorry to be a thicko.


Not thick at all Arya - you need to do it now via this link
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AryaOfHouseSnark · 12/04/2014 17:47

Thank you Kate, have done it now. Wine

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usualsuspectt · 12/04/2014 17:48

This reply has been deleted

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VelmaD · 12/04/2014 17:48

Stupid question, but how do we know this is you? And not hackers again, after they posed as Justine? (completely aware I am completely over panicking)

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ThePearShapedToad · 12/04/2014 17:49

Seconded velma

Tell us something only MNHQ would know Grin

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topknob · 12/04/2014 17:49

All done :)

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MariaJenny · 12/04/2014 17:50

All worked. Many thanks.

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RandallFloyd · 12/04/2014 17:50
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Valpollicella · 12/04/2014 17:51

If its not done within half an hour (from when? confused...sorry just had afternoon nap) what happens?

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RebeccaMumsnet · 12/04/2014 17:51

@EatShitDerek

Can I type in the password I already have? I wont remember it if change it


Nope, please think of something new.
We also strongly recommend you change it for other sites too.
OP posts:
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AryaOfHouseSnark · 12/04/2014 17:51

Shock Velma.

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WorraLiberty · 12/04/2014 17:52

Done, thanks.

Val I assume half an hour from when you get the email.

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