"Talk" links not working

(97 Posts)
Fiderer Sat 13-Apr-13 11:54:25

I can't get to any of the Talk links - All Topics/Active/TIO etc. Not even from the homepage.

Can get to Active as it comes up on a new tab for me as one of the "most visited" sites. So can get to TIO and those I haven't hidden from Active but I was trying to get to OTBT.

Logged out & back in but still not working.

Am on laptop & Chrome.

MyCatIsAStupidBastard Mon 15-Apr-13 19:48:36

Just had a go and still happening for me too.

RowanMumsnet (MNHQ) Tue 16-Apr-13 14:57:00

Hello

Right, our techs have tried to replicate this error but haven't been able to - so we need you to help us out, please.

Could anyone affected go to http://supportdetails.com/, export the details to PDF and send them to us at contactus@mumsnet.com? (Sorry it's such a convoluted process.)

Thanks
MNHQ

Ponders Tue 16-Apr-13 15:36:27

http://supportdetails.com/ won't open in Firefox either confused grin

IamtheZombie Tue 16-Apr-13 15:37:06

We broke it, Ponders.

Ponders Tue 16-Apr-13 15:38:44

or in IE or aol

is there a bit missing???

Ponders Tue 16-Apr-13 15:39:02

grin zombie

IamtheZombie Tue 16-Apr-13 15:43:33

alcibiades posted on this thread that a website checking site confirms that supportdetails.com appears to be down.

Ponders Tue 16-Apr-13 15:45:56

ohhhhhhhhhhhh

that makes sense

thanks, zombie! I'll try again later

Fiderer Tue 16-Apr-13 15:46:18

Or on Chrome.

We're doomed grin

Ponders Tue 16-Apr-13 22:19:02

it's working now smile

will send pdf if I can locate it (things get saved in random places sometimes...)

Ponders Tue 16-Apr-13 22:22:52

found it!

& sent

MyCatIsAStupidBastard Tue 16-Apr-13 23:17:25

Mine still not working. I'm on a kindle fire so can't send a pdf to that site. It was working on my lapto earlier though and i tried clearing my cache.

When i go to talk it seems the page stops loading half way so never gets fully to a state that it's loaded enough or any links.

Having said that i am an IT idiot so i.'ll leave it to tech

Fiderer Wed 17-Apr-13 09:16:31

PDF sent.

HelenMumsnet (MNHQ) Wed 17-Apr-13 12:25:30

Thanks for all your mails. We're having a look and scratching our chins. Hope to be able to sort you all out soon.

Ponders Wed 17-Apr-13 12:35:36

Thanks, Helen smile

Fiderer Wed 17-Apr-13 15:43:09

Thanks, Helen.

My reporting it, btw, was more a "Have you noticed?" rather than "Tut, now it's all broken and haaaarrrdder". It's easy enough to navigate around <cough> thanks to Ponders poking my brain into action grin

IamtheZombie Thu 18-Apr-13 22:59:50

Any progress to report, HQ?

HelenMumsnet (MNHQ) Fri 19-Apr-13 17:42:57

Still looking into it. Sorry not to have been able to work out what's causing this yet.

IamtheZombie Fri 19-Apr-13 18:39:32

Thanks, Helen.

MyCatIsAStupidBastard Sun 21-Apr-13 00:10:23

Any news on this at all? It is a tad annoying i if i forget and go to talk directly and then get stuck.

HelenMumsnet (MNHQ) Mon 22-Apr-13 11:39:14

Morning.

We have a working theory! And we need to you to help us see if it stands up, please.

Have any of you have installed extensions that block ads or Google Analytics?

If you need a link outlining how to view extensions, try this one

Ponders Mon 22-Apr-13 11:46:16

aha

yes, I have Do Not Track Me

but I've had it for aaaaaaages - long before this

'145,000 social tracking attempts blocked' today grin

HelenMumsnet (MNHQ) Mon 22-Apr-13 11:47:42

Thanks Ponders <adds one tick to list>

Anyone else?

Ponders Mon 22-Apr-13 11:47:57

but I don't have it on IE & I have the same problem there...confused

Ponders Mon 22-Apr-13 11:50:38

oh yes I do - well, Do Not Track Plus - how extraordinary, I didn't install it!

& the total is only 705 blocked

but your theory is still standing up!

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