Please MN Towers - sort out the app!!

(60 Posts)
Selks Thu 28-Feb-13 18:49:42

When oh when (wrings hands) are you going to sort out the horrible glitchy app, dear Mumsnet people?
It still repeats the same half dozen convos over and over ad infinitum.
You said YONKS ago that you were going to look at it - so whassappenin'?
Yeess I know the mobile site is available... But on 3G or whatever it's easier to go straight to an app.
(Taps fingers impatiently ....)

Selks Fri 01-Mar-13 16:03:58

bump!

Tech (MNHQ) Fri 01-Mar-13 19:07:43

Hi, is it android or iphone or blackberry that you're seeing this on?

Samvet Fri 01-Mar-13 19:10:12

I have same prob on iPhone!

WeightyKaty Fri 01-Mar-13 19:15:05

Def on my iPhone- painful! confused

I have this problem on my iPhone too!

footyfan Fri 01-Mar-13 19:28:15

Me too - iPhone.

JimbosJetSet Fri 01-Mar-13 19:31:42

Also hating the iPhone app. For the reasons mentioned above, and because when you are half way through reading a long thread, it refreshes and then says there are (null) replies. And you refresh again and the thread contents reappear, but at a different point so you loose your place in the thread.

I wish I had never updated confused

Tech (MNHQ) Fri 01-Mar-13 19:33:32

When you are on active, if you click the refresh round arrow gizmo (top right of the screen in the header bar, to the right of the word "active") what happens? It should load a whole new list then. The first four (currently) are
"stickies" so will always be there in that position, but below that you should get an up to date list. Does that not happen for you?

Current stickies:
1) Guest blog: Jon Cruddas, on men's role in ending violence against women
2) Q&A on teen issues with psychiatrist Dr Sandra Scott and SAFE@LAST's Tracy Haycox
3) Please post your Q about child health - how to give them a balanced diet..
4) Ever been on a family holiday to Scotland? Or fancy going on one? ...

Yep it refreshes the list but then the new list starts repeating after 8 or so threads

NotSoNervous Fri 01-Mar-13 19:51:22

I have the same problem

justabigdisco Fri 01-Mar-13 19:53:22

Same here

cantpooinpeace Fri 01-Mar-13 19:56:52

Same - repeating chats

Selks Fri 01-Mar-13 20:08:09

iphone.

Refreshing doesn't change owt.

Thanks for picking up on this Tech. I do hope it can be sorted cos I use the app loads - or used to when it worked. sad

The old app version worked fine. It was only when I (had to) update to the new one a few months ago that it went glitchy - the new app has been messed up the whole time for the last few months.

I did mention it to MN a while back and they said they were on to it....nothing changed unfortunately.

seventiesgirl Fri 01-Mar-13 20:24:25

Same here with iPhone. Been meaning to post. Actually commented how much I preferred the look of the old app when this one came out too ....

Selks Fri 01-Mar-13 23:59:08

Yes I much preferred the look of the old app too. sad

They gorn and broke it. Sob.

RambleOn Sat 02-Mar-13 00:02:31

Oh me too, also iPhone.

MorningCoffee Sat 02-Mar-13 00:12:37

Me to iPhone here as well it's annoying!

It happens on my iPad to

Cheddars Sat 02-Mar-13 00:29:38

Repeating thread titles after the stickies and not refreshing a thread properly is driving me mad.

It's been doing it for months though, I thought everyone had either given up or it was working for them. I can't usually be bothered with very active threads on my phone now because I have to scroll to the bottom each time I refresh.

Cheddars Sat 02-Mar-13 01:03:58

And the smilies! I don't know what the app ones mean and how they correspond to the ones on the main site. confused--possibly a sad face, I can't tellsmile

SavoyCabbage Sat 02-Mar-13 01:44:06

It's the same on my ipad. The same 10 or so threads are repeated time and time again in active.

And in threads I am on, it says "null" with a massive sad face.

MerryCouthyMows Sat 02-Mar-13 02:13:34

Same here. And I keep getting bumped from the App (usually just as I've written an epic post, annoyingly) too. On iPhone. It's bad all the time, but this week has been terrible.

MerryCouthyMows Sat 02-Mar-13 02:14:54

And yes, the Active thing only having 6-8 threads is blargh annoying. I have also been whinging about it since forced to update.

Same problems here on iPhone - I started an identical thread a few weeks back and someone from mnhq said that tech were aware of the problems (repeated threads, rubbish smilies and null replies) and they would be fixed with next update but not sure when that would be.......app is virtually unusable atm

MerryCouthyMows Sat 02-Mar-13 02:16:41

Savoy - if you press refresh twice on your threads I'm on, first you get the sad face, and then it updates them to be current. I now do that automatically! blush

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