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Name changing has deleted my profile?

4 replies

MrsJingleBells74 · 22/12/2012 19:21

I suppose it makes sense really, but I didn't realise if I name changed I would have to add all my info again, is there a quick way to link profiles after name changing?

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BertieBotts · 22/12/2012 19:23

I think there is yes.

Also if you go back to your previous name the profile is still there, it's not deleted.

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BertieBotts · 22/12/2012 19:23

I don't know how to do it though sorry Grin

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MikeLitorisHasChristmasLights · 22/12/2012 19:25

I had this problem. The profile mover thing didnt work either.

I lost all my pictures. Some of which I dont have anywhere else.

Still waiting for tech to have a look into it for me and its been months.

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RowanTheRedNosedMumsnet · 22/12/2012 19:53

Hi there

Have you tried our Profile Mover tool?

Let us know if that doesn't work.

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