I know this is really petty but.....
Back in February Boden had an offer of free p&p, free returns and free stripey scarf for orders over £125. I ordered several new shirts for DH (definitely more than £125). The shirts arrived, but no scarf. I waited, assuming that it would come separately. I forgot about it. Something reminded me. I emailed Boden's customer service. By this time the scarf offer had changed to a cardigan offer. "Fine" I wrote, "send me either" (even if every other mother in Guildford is wearing the identical scarf/cardigan). They emailed me to say they're sending me a 'crinkle scarf' as a "gesture of goodwill". There is no longer an offer on Mnet so I can't have a free gift. What! There was a free gift offer at the time I ordered. You ....twonks!
It's not even that I wanted a scarf or a cardigan that much, it's just that Boden is being so unutterably stupid and illogical and I'm wasting my time getting annoyed about it.
Serves me right for buying something advertised in such a gratingly pretentious catalogue (sorry Enid).
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Boden: I ordered through Mnet but they're refusing to give me the free 'gift'
15 replies
Issymum · 06/03/2006 12:44
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