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Has anyone bought abc adventure buggy direct from newzealand?

(7 Posts)
echojoy Wed 02-Oct-13 10:47:41

Hi,

I ordered one abc adventure buggy one month ago, it still doesnt come , and buggy Company suddenly didnt answer my mail, got abit confused , does anyone bought it direct and how it's end?

Thanks
Echo

goldie81 Tue 08-Oct-13 22:57:08

Hi, I brought abc buggy direct from the company. Took at least 4-6 wks to come. I do love it. Apart from flat bloody tyres!!!

AllMcB Thu 17-Oct-13 11:52:56

Hi Echo
I ordered a buggy at the end of August and was told it would be with me by 19th September.
I didn't receive it and emailed to say I wanted to cancel my order if it wasn't with me by the following week as I needed it desperately.
A guy called Bruce Boyd from another company emailed to say he had taken over ABC orders as they couldn't fulfil them - I believe they have been taken to court over something.
I said it was too late to send me a buggy now (this was last week) and am now chasing Phil at ABC for a refund and he is not replying to my emails !!!
Ally

goldie81 Thu 17-Oct-13 20:27:01

Omg- that's awful. If you paid by your credit card can you not claim??
It's not like they're cheap buggies!!

AllMcB Wed 06-Nov-13 13:52:08

Sorry Goldie81 have only just seen your message. Yes, I have contacted my Credit card company and opened a dispute through them. Hopefully I'll get the money back before the end of the month. Still no word from Phil at ABC though.

Yitjmd Sat 08-Feb-14 16:35:58

Did you ever get your buggy or did you get a refund from your credit card? My daughter ordered a triplet buggy from them this December. ABC adventure buggy were very quick at replying by email with answers to queries, my daughter paid and was given a delivery date of Jan 27th. Since then nothing, their emails are bouncing back and the phone number on the website is unobtainable.

Yitjmd Tue 11-Feb-14 18:07:29

It is official we have heard from Phil Green that the Adventure buggy company in New Zealand have ceased trading. My daughter is now trying to get a refund from her credit card company. She is now looking at a triplet pram from Poland via eBay. Hopefully this will work out for her

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