Vendors too busy for second viewing

(50 Posts)
rowtunda Thu 18-Apr-13 17:41:40

We had an offer accepted on a house 6 weeks ago, had the survey done and a few issues but nothing insurmountable. They are not leaving any white goods and we have only seen the house once when we put on the offer on (we are in London and everything goes to sealed bids).

Asked two weeks ago to go for second viewing given a whole range of dates and times but vendors came back they are too busy at work. Offered further dates for this week and next and now they are saying they are too busy, her mum is unwell and should be able to get us in by the end of the month.

I'm a but pee'd off really, surely it's not to much hassle to drop the keys off at estate agents and we could go round whilst they are at work.

I am spending a lot of money and just want to reassure myself and check out what things we need to buy and do - including size of appliances for the kitchen. We definitely don't want to pull out as we have buyers for our flat but I'm really disconcerted that they won't let us have a second viewing and keep on putting us off.

Am I just being really cynical -WWYD?

PragmaticWench Thu 18-Apr-13 18:09:12

Whilst they don't have to let you visit, it does seem strange of them considering they want you to proceed with the purchase of their property. I think it is quite normal to want to view again to take measurements etc.

Have you spoken to them through the agent or directly? Can you stress to the agent that you wanting to take measurements is a positive sign of you proceeding with the purchase, rather than a negative, in case the vendors are concerned that you're coming round because you're unsure.

lightrain Thu 18-Apr-13 18:12:13

Tbh, if you've given them a number of options a good few times an they're not playing ball, I'd be tempted to get the big guns out and say that ours not prepared to proceed (move forward with the sale process) until they find a convenient time for you to visit. It's not an unreasonable request at all.

It's not an unreasonable request to go but there's no way anyone's going to leave keys for you to visit.

I'm about to put my house on the market and that thought gives me palpitations grin

I agree. Personally I couldn't bear to do a second view till we'd exchanged. Having offered and lost once on the house it was just too tense and there was nothing I needed to see until we'd exchanged when I did take measurements etc. SOunds like you do though and it's perfectly normal to do so. Be firm with the agents.

soonbesailing Thu 18-Apr-13 18:30:06

Well I'm amazed you are being so nice about this. If you are buying a house in London you are spending ££££ and you have only seen it once.

Very unreasonable not to let you come again, also why can't the estate agents show you around in the day when they are out/unavailabe to show you themselves.

Second viewings are very important, you have already committed to this house but there will be many things you will not have taken in on the first viewing.

We recently sold in London and our buyers came at least 3 times before exchange.

Once you have exchanged you can't pull out without losing lots of money, so you need to see it before.

We made the mistake of letting our heart rule with our new house purchase and it didn't even occur to me till the visit after exchnge that most of the bedrooms in the house faced onto a road! I'd been so busy thinking about other things that I just hadn't thought about that, it's not that much of a problem but I realise its something that could put off others and I didn't even think about it at the time.

I would be insisting on a second viewing.

cooper44 Thu 18-Apr-13 21:11:37

When we were buying the agent was also very funny about us coming a second time. I was very firm - told them I wanted to measure up and I think at that viewing I brought a builder with us too.
As others have said be really firm about it - it would make me suspicious that they are being so tricky.
And as for leaving keys with the agent - of course they can do that! When I have sold I definitely haven't been there for all viewings.
Good luck!

MintyyAeroEgg Thu 18-Apr-13 21:14:37

Yanbu! Completely understandable in the circumstances. Let the agents know in no uncertain terms ... they should be able to accompany you and if not you can make mention of the £thousands they stand to lose if you withdraw from the sale.

MintyyAeroEgg Thu 18-Apr-13 21:15:48

Laurie: leave keys with the Estate Agents, not with the buyers!

crazyhead Thu 18-Apr-13 21:17:26

I'd tell the agent that I was becoming suspicious that the vendors were going to pull out, and insist I saw it. Frankly I would be very suspicious without a better reason than work.

LittleFrieda Thu 18-Apr-13 21:19:12

You should have assuaged your second thoughts before you submitted your sealed bid, no?

LittleFrieda Thu 18-Apr-13 21:23:24

I think conventional wisdom is as many viewings as you want pre-offer then you can come once more between exchange and completion, commonly known as "measuring for curtains" which is just a euphemism for checking on my investment.

specialsubject Thu 18-Apr-13 21:25:44

if they want to sell, they let you visit - with agent escort, naturally.

make sure that visit is at a different time/day of the week from your first.

LittleFrieda Thu 18-Apr-13 21:31:08

Surely they can list the appliances thy are taking, and give you the measurements?

What I you really feel unsettled about?

MintyyAeroEgg Thu 18-Apr-13 21:31:22

LittleFrieda: how patronising are you?

I think conventional wisdom is that you don't get a chance for several viewings before offering when a property is so popular that it goes to sealed bids.

Op has seen the house ONCE. It is perfectly reasonable for her to go back for the "measuring for curtains" viewing now.

LittleFrieda Thu 18-Apr-13 21:33:09

Are you purchasers ready to exchange?

LittleFrieda Thu 18-Apr-13 21:35:47

Mintyy - I don't mean to be patronising. grin. Isn't it sharp practice to elbow the completion out if the way by being the inning bidder and then start with the doubts.

LittleFrieda Thu 18-Apr-13 21:39:40

Sorry about my dreadful typing.

MintyyAeroEgg Thu 18-Apr-13 21:40:19

Is that what you think op intends?

rowtunda Fri 19-Apr-13 10:40:31

Littlefrieda - think you have got the wrong end of the stick. It was sealed bids so we didn't have time before putting the bid in to have a second viewing. Its not that we have doubts but I want to measure up and figure out what work needs to be done immediately to house - order fridges, freezer to arrive that will fit, sort out DS's new bedroom on the day we move in, make sure bed and sofa will fit etc etc. I'm certainty not being the inner bidder and then starting with doubts as you suggest.

Thanks everyone else for your feedback - I have spoken to the estate agent today and emphasised that whilst we don't want to pull out the fact that we have not been allowed in to measure up and do a second viewing has made us highly suspicious that either they want to pull out or that they are hiding something. Therefore the purchase process will not move forward until we are allowed in for a second viewing. lets see what they say . . .

LittleFrieda Fri 19-Apr-13 11:17:54

You said in your OP "I just want to reassure myself" aka as having doubts. grin

I think you would be mad to exchange contracts without a second viewing but I also think it was dishonourable of you not to have satisfied yourself completely before the sealed bids. The estate agent should not have rushed that process as other parties may have declined to bid had they not had the opportunity to visit the property more than once (but perhaps you were late to the process or there were other reasons why you didn't o more than once).

There is nothing to stop you calling roundas on the off-chance, as you happen to be passing, and asking them if you can have a quick whizz round with your tape measure.

I suspect they are just nervous that you are going to pull out.

rowtunda Fri 19-Apr-13 11:37:40

Littlefrieda in the following sentence I also wrote 'we definitely don't want to pull out as we have buyers for our flat'.

I don't think you are based in SE london - literally every house on the market in our price range (in our area) has open days on a Saturday with 30 odd couple all looking round the house at the same time and then you have to get your sealed bid in by Monday noon. So I don't think it is 'dishonourable' to expect a second viewing.

LittleFrieda Fri 19-Apr-13 12:05:31

You may definitely not want to pull out, but you may well be thinking you may have to.

Whatis the price range?

rowtunda Fri 19-Apr-13 13:44:01

They only thing which is making think 'I may well have to pull out' is the fact that they are not letting us in for a second viewing which makes me think that they are hiding something!

£400000 - £450000

LittleFrieda Fri 19-Apr-13 14:15:09

Rowtunda - what could they be hiding, realistically? You have had it surveyed and you say that threw up nothing insurmountable, you know where it is and can go and look from the street any time you like.

LittleFrieda Fri 19-Apr-13 14:17:07

You could now ask for a damp survey and accompany the surveyor. smile

specialsubject Fri 19-Apr-13 15:04:58

£400k and they won't let you in for another look?

huge alarm bells, whistles, sirens etc etc.

K8Middleton Fri 19-Apr-13 15:10:01

Is your surveyor able to get access to the property?

rowtunda Fri 19-Apr-13 16:18:54

Littlefrieda - please if your not going to say anything helpful don't bother! I don't want to pay for a damp survey that I don't need, I don't want to look from the outside - I want to bloody get in a do some measurements. The fact that they won't let me in is setting off alarms bells for others and I'm not being unreasonable wanting to have a second view.

The surveyor was able to access the property no problem.

Viviennemary Fri 19-Apr-13 16:24:33

I'd be a bit suspicious about this. I'd be tempted to go and knock on the door and say I was just passing can I have another quick look round. I think they are hiding something. Don't go ahead with these people till you have seen the house again.

Viviennemary Fri 19-Apr-13 16:28:08

I just had a thought. You could complain to the estate agent that they are being obstructive. And they might put the pressure on them. cheky lot.

TippiShagpile Fri 19-Apr-13 16:31:32

Did you have a full survey? Did the surveyor take measurements?

When are you due to exchange? Can you refuse to exchange until they let you have another look? Be careful that you don't jeopardise your own sale though.

haggisaggis Fri 19-Apr-13 16:32:49

Ok we're in Scotland so things different but when we bought our house we saw it 2 -3 times before putting offer in and having it accepted. Once offer was accepted we weren't allowed back until everything was finalised. Estate Agent quite firm on this and seemed surprised that I'd even suggested it.

lalalonglegs Fri 19-Apr-13 18:47:07

Do you think they have nightmare neighbours and are worried you will hear banging music or screaming matches if you go round again? That's what I think might be happening. I'd definitely be going along to have a very close inspection of the neighbouring properties and knocking on doors with a "Hello, I'm buying next door and thought I'd introduce myself", getting into conversation and seeing if you unearth anything.

Levantine Fri 19-Apr-13 20:03:51

You need a second viewing!! could there be something like light pollution, or noise, or being overlooked in a way that wasn't obvious on one viewing? definitely do what Lala suggests and knock on some doors

specialsubject Fri 19-Apr-13 20:11:19

it wasn't the only reason, but one of the many houses we didn't buy had a vendor who was clearly hiding something - and was moving after less than two years.

there is no reason that you can't be escorted there by the estate agent. I would also recommend some detective work.

nemno Fri 19-Apr-13 20:12:49

I think you have to satisfy yourself that they are not hiding something. Even if they show you now how sure can you be that they haven't 'staged' it to hide something again? Definitely go at a different time of day. Go to the place (several times if at all possible) when they aren't there to see if there is an intermittant issue with parking, neighbours, noise etc.

Gosh this buying selling stuff is stressful. Good luck.

Kiriwawa Fri 19-Apr-13 20:13:24

OMG this would make me majorly suspicious. I sold in London at that price range and my buyer came round twice before making an offer and twice more before exchange.

It's a lot of money FFS

I think if they won't let you in, you need to go round at different times of day and stalk hang around outside the house.

Viviennemary Fri 19-Apr-13 20:22:00

If they are with an estate agent which I assume they are, then they have an obligation to provide access to the property for viewers. They don't want you to see the house again that's for sure. I wonder why. I wouldn't be surprised if it's neighbours from hell or something like that. I wonder what the problem is.

Kiriwawa Fri 19-Apr-13 20:25:08

Or the bath has leaked and fallen through the living room ceiling, the cellar is suddenly filled with effluent from a burst waste pipe, a tree fell on the roof.

There could be any number of reasons. But whatever they are, they're dodgy

LittleFrieda Fri 19-Apr-13 23:17:58

Perhaps Mr owner's arse is air locked onto the seat of the karzi and they are getting a new bathroom fitted. Or perhaps Mrs owner did the mother of all turds that just will not flush away. grin

<sprays air freshener on thread>

Bumbez Sat 20-Apr-13 08:20:42

I would be very suspicious Op, and actually wouldn't exchange untill I had second viewed. It's a lot of money. Why on earth can't they leave the keys with the estate agent ?

flow4 Sat 20-Apr-13 09:00:48

Seriously LittleF... £400k+, and you think the vendor should be satisfied with one half hour visit? shock I often spend longer than that buying a pair of shoes!

LIZS Sat 20-Apr-13 09:08:44

Put pressure on EA - they should have keys anyway and accompany you, who let the surveyor in ?

stifnstav Sat 20-Apr-13 09:10:38

When I read your first post I immediately thought "neighbours".

When you viewed the property was there any sign of the neighbours? Maybe they timed viewings to coincide with the neighbours being away. But then again, I am a conspiracy theorist.

Can you do a drive by at around the times suggested to see if there is anything off eg traffic noise, crazy neighbours etc?

Where in SE London? An curious (I'm not the vendor BTW!!)

MamaMary Sat 20-Apr-13 09:40:22

I have just bought a house and moved in. We viewed it twice. There have been lots of little problems /niggles we have just no since moving in. They didn't come up in the survey. And our second viewing was long, well over an hour, as the house was empty at the time.

OP, you'd be mad to proceed on one viewing. They are being totally unreasonable and I strongly believe they are hiding something.

MamaMary Sat 20-Apr-13 09:41:03

*just noticed

This IS dodgy because most vendors bend over backwards to get things completed once they have accepted an offer.

There is something wrong that they are risking the sale of the house not happening rather than making themselves available for 30 minutes.

This IS dodgy because most vendors bend over backwards to get things completed once they have accepted an offer.

There is something wrong that they are risking the sale of the house not happening rather than making themselves available for 30 minutes.

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