We had someone approach us privately with a letter through our door wanting to buy our house at the asking price, we e-mailed them rather than phone them and asked them to contact our EA for a viewing, kept to all the proper channels. At the viewing they asked us to take the house off the market, next day we get a letter through the door saying they were approached by our EA asking them to view another property which is in direct competition with ours, same type of house, same price and 2 roads away. The guy said they were going to view this other house but still wanted to buy ours, and obviously we were thinking, wtf, why go and view it then?!
We heard nothing for a week, phoned the EA again keeping to the protocol of always going through them, left a couple of messages but nobody returned our calls, finally got through to someone and asked what was happening with our "buyers", to be told they'd left a voicemail for them a few days earlier but hadn't heard back, we phoned again 2 days later and were told the same thing again.
That was on Friday, then yesterday we found out through a mutual friend of the people selling the other property up the road, that the people who said they wanted to buy our house and asked us to take it off the market, were now buying the other house, basically they approached us, the EA has poached them for another property and don't have the decency to tell us what's going on. I just want to end our contract with them now, they've been terrible anyway up til now, and after what's just happened feel we can't trust them at all. Is there any way we could end our contract with them without having to pay a fee for the marketing we've had so far, or should we just ride out the rest of our contract for the next 2 months not trusting them and getting awful service and treatment, what would you do??
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Can we leave EA?!
7 replies
Buddy198 · 06/07/2016 11:59
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