I own a rental property that was left to me in my nan and grandads will.
The house is in a good rental area close to a city centre.
The house is a ex authority house and is not the prettiest but over the years I have tried to maintain the house and get it looking as good as possible.
Last year the house got re let for the third time since I acquired it. I have inspected the house and kept in good communication with the tenants.
I have had issues with the rent not being paid on time. Constant excuses about the bank making a mistake, they accidentally transferred the money into someone else's account. The date they get paid has been changed. I've been very flexible and we have rearrange what date they pay me on several occasions. They never get behind on rent but the majority of the time it's always late.
If you were a single person the rent would be expensive but as the tenants are house sharers the price they each pay is what you would pay a month for just a shared house (room) since having the house I have never increased the rent. It's a fair price.
For a while we have had suspicions that a extra person has been living there when only 2 are on the tenancy agreement.
Last week my mother visited the high street bank around the corner from the house and bumped into a neighbour from a few doors down who used to be friendly with my nan and grandad. She said she couldn't believe how many people were living in such a small 2 bed house. She couldn't tell mother how many but more than the 2 named.
I have spent the last week trying to find out through Facebook any information I could about my tenants. Today I have discovered the profile of the lead tenant as his surname is slightly different on Facebook to the info I have.
Through tagged photos it's become apparent that actually 6 people are living in my house not just 2. It's a 2 bed that has a large lounge with a seperate kitchen diner and 2 people are living in the lounge.
From the photos I've seen its a absolute hovel rubbish everywhere. There is also a video of a cat clearly in my house treating shreds out of my brand new fitted before they moved in carpet.
It seems that they 3 are family and have moved there partners in.
I have just spoken to the estate agents who found the tenants for me and they have told me that they can't do anything as they do not manage the property for me so I'm on my own.
What do I do now?
I see they have 3 options.
- Either all 4 extra people move out.
- They all stay (if that's legal) but I will be doubling the rent.
- They all move out.
Can anyone advise what steps I need to take?
I'm quite new to all this and have never had any issues before so I do not have a clue where to start and the estate agents are beyond useless.