I have fallen in love with this kitchen

(113 Posts)
middleagedspread Thu 13-Jun-13 07:37:44


I suspect it might be beyond my budget though.
Any comments?

jillybean2008 Fri 19-Sep-14 15:09:40

I am currently having a Tom Howley kitchen fitted, started yesterday. Bit alarmed to hear of people's awful experience but encouraged by the one good! What have I done!?
My fridge/freezer wouldn't fit - installation manager didn't measure for this and it now has a dent in the front of it - a cupboard door has arrived with a split in it but a Manager turned up today, at the request of the fitter, to inspect and arrange replacement.
It is a three week fitting apparently - with only one installer I am surprised that they are dragging this out. He is a lovely man and works non-stop but appears exhausted.
I went to Wigmore St, the first person I dealt with was awful - they then drafted in someone else to speed it up.
One thing I was shocked about is when calling for the Installation Manager the day before it started his phone message stated he had left Tom Howley.
I am will let people know my overall experience but one thing I would say, next time, is that I would go with someone who does the whole job as the preparation work was such hard work - would rather one firm fits all and apparently they used do this before but now just make/FIT kitchens unlike some of their competitors.
Maybe things have changed being part of Neville Johnson which is mainly made up of shareholders??????

tb Wed 27-Aug-14 12:09:33

Only problem with those Shaker-style doors are that the cutout part of the door is a horrible dust-trap.

What about a seamless worktop/sink type thing like this one? www.simpleworktops.co.uk/ We had a ceramic sink with intergrated draining board/ grooves. It looks traditional but is easy to keep clean smile

LostBoysMammy Sat 23-Aug-14 17:39:54

On the subject of kitchens, we need a new one, has anyone got one with an old fashioned draining board beside the sink ? I can't seem to find an integrated one. Lakeland sell one that looks like it would catch germs, I've looked at John Lewis, Ikea, Martin Moore etc

Thank you

samsam123 Sun 10-Aug-14 19:12:49

I changed the doors to white slab ones for B and Q and got a granite worktop no need whatsoever to get rid of carcasses really pleased all for 4K bargain

Kazzabob Sun 10-Aug-14 15:27:48

Would you mind sharing how much your Harvey Jones kitchen was? Looking at the linear range. Thinking of booking an appt - have been in a couple of times, got the same sales spiel twice about paying the down payment to get the current sales discount etc. When you haggled was that from the already discounted price?

Julie1962 Thu 12-Jun-14 13:09:56

Just like to say, we had a lovely Tom Howley kitchen fitted and it still remains the kitchen of our dreams, the design is spot on. From build start to finish it took 2 weeks and personally i would not hesitate to recommend them, i would certainly have them again

onceipopicantstop Wed 11-Jun-14 13:24:27

Hi we have a planning appointment with Harvey Jones later this week. They have 30% off everything at the moment - is it worth haggling for even more off??

inthisdayandage Tue 10-Jun-14 16:10:00

Also please haggle over prices in the stores ideally playing two firms off against each other. We saved around 50% off listed prices by doing this. There is definitely room to negotiate. John Lewis of hungerford, harvey jones and kit stone all revise their prices to get business. We have just had a harvey jones kitchen and it is lovely with great customer service.

emily6 Tue 10-Jun-14 16:00:38

I just wanted to add to this link about Tom Howley kitchens. Having the same problems as other people. 6 weeks in and still the kitchen isn't finished. Horrendous customer service, very disappointing. This isn't a bespoke service you are receiving. Go somewhere else. I know they look lovely but it's not worth the stress.

ShoeWhore Wed 14-May-14 15:22:22

Gosh you are busy reviving zombie kitchen threads this afternoon Lizzie hmm

LizzieM11 Wed 14-May-14 14:57:32

Message deleted by MNHQ. Here's a link to our Talk Guidelines.

lambbone Tue 29-Apr-14 14:08:26

All this is so useful as I am about to embark on a big refit - but my problem is that I am enlarging the kitchen by knocking through into a downstairs loo (and moving the loo elsewhere - we are not going in for a free standing loo in the middle of the kitchen) so I'll need a company that does building works and kitchen fitting.

Has anyone used a London/Surrey company that does this?

mandy214 Tue 29-Apr-14 13:30:17

Handleshop I've seen several recommendations to get IKEA units and then high end doors - but can't seem to find companies supplying high end doors (or even where to start looking). Any suggestions?

Thank you.

HANDLESHOP Tue 29-Apr-14 10:20:34

I agree with the comments on using IKEA cabinets, then source some decent quality doors. If you look for FIRA approved doors they have been tested as regard moisture and wear and tear. It as this point we usually get involved when clients come to us and purchase handles. Just make sure that your handle holes are not pre-drilled otherwise you are stuck with retrofitting the same size again.

The last comment about getting local quotes I totally agree with. Usually the big suppliers like Magnet and John Lewis will subcontract the installation which is then marked up. If you go with a local company that uses their own fitters the cost saving and attention to detail will result in much better value for money.

My final tip, is go for high line cabinets and separate drawer units. It makes for cheaper cabinet prices and it's easier to see into the cabinet when there is no drawer at the top.

My kitchen is quite similar to that (we've got the pull out bin cupboard too). Got it from Christchurch Kitchens in oak with painted doors and they were great, really reliable. Local carpenter fitted it for us. Very happy with it.

jemmamum Tue 22-Apr-14 14:42:10

That kitchen looks gorgeous. Just thought I would pipe up as my husband and I run a local family run bespoke kitchen company in Bedford.

I would definitely advise you to get quotes from your local kitchen companies, you may be suprised and what's more if you decide to go ahead you are supporting a local business in your area.

Our company actually provides kitchens at a more competitive price than the highstreet versions, although we only offer solid, 5 sided cabinets and soft close hinges. Also, certainly in our case, being a local company reputation is everything to us, so we will go over and beyond to ensure you are happy with your kitchen and tell everyone about it.

We recently provided a quote to a customer which was comparable to the Tom Howley kitchen she liked, except all the doors were hand made and hand painted and our quote was actually 10k less.

Anyways good luck with the kitchen

Donkeywork Wed 26-Mar-14 22:06:40

loopy7979 our order was with Esher. Don't do it. Worst company ever!

loopy7979 Thu 20-Mar-14 15:03:01

Hi KMAP76, hope you don't mind me asking but which Tom howley store was this with, we're just about to place an order worth the Esher branch and reading your entry has made me very nervous! Thank you!

KMAP76 Mon 10-Mar-14 16:15:33

Hi everyone,
Just wanted to share my experience with Tom Howley in case anyone is thinking of using them. PLEASE PLEASE STEER CLEAR. They have been an absolute nightmare to deal with- they have left us with a half-finished kitchen, damage to our house, they have pushed the wood at the back of the cupboards so hard to make them fit that they have buckled. Their customer service has been the worst I've ever had to deal with- 6 weeks of silence to confirm our installation date despite my husband and I calling daily. Final plans sent 2 weeks before installation instead of 2 months- nothing professional about them whatsoever. If I had the benefit of hindsight I would go Martin Moore time and time again- or a similar more affordable option but never, ever Tom Howley.

BitOutOfPractice Tue 04-Mar-14 23:31:12

Think long and hard about n island. 2 friends of mine who have them say they spend half their life just walking round them to get anywhere

SidandAndyssextoy Tue 04-Mar-14 23:25:34

Can I ask a question of anyone who's used Handmade Kitchens? Do they negotiate on price at all, or are their prices straight off the list? I see they have a half price sale on at the moment! which seems to be a fairly frequent occurrence, but do they do deals on top of that? If they are a rare kitchen beast that actually charges the price they publish, I don't want to insult them by assuming otherwise.

Gosh Donkeywork that really is terrible! I hope your kitchen is complete now. Our Simon Benjamin fitters were in and out in a week and they were really pleasant so I feel like we were really quite lucky now... 6 weeks is a long time.

Eastwickwitch Thu 05-Dec-13 07:17:10

Gosh Donkey that is awful.
Just shows all their marketing is just, well, marketing. TH kitchens look so gorgeous too.
Let's hope someone from the company reads this & resolves your problems.

Donkeywork Wed 04-Dec-13 20:16:09

I had to add to this thread as I have been having a Tom Howley kitchen fitted and am trying to find places to review them online. As yet Tom Howley have not finished my kitchen. The whole experience has been a nightmare from design to fitting there have been so many mistakes. Now 6 wks after the fit started I can't get them back to finish! They have damaged my house and refused to pay for redecoration, the fitters are exhausted and very annoyed at the company. We are now at the point of legal action. DON'T USE TOM HOWLEY, you will regret it.

Join the discussion

Join the discussion

Registering is free, easy, and means you can join in the discussion, get discounts, win prizes and lots more.

Register now