Waitrose chicken

(6 Posts)
galwaygirl Wed 17-Apr-13 19:16:52

That's great but not surprising - Waitrose customer service is fab!

zandy Wed 17-Apr-13 19:08:40

Update - returned the even smellier chicken to Waitrose this morning. They offered to exchange it for another pack, which I declined, and they refunded me twice what it cost to buy initially.
No problems about having no receipt. Result.

zandy Tue 16-Apr-13 19:37:09

Thankyou. Gives me hope. Chickenless fajitas for tea tonight. (actually breaded chicken from the freezer, should be interesting).

GirlWiththeLionHeart Tue 16-Apr-13 19:37:04

The past three waitrose chicken products I've bought have stank of rotten eggs and they're so bloody expensive too. Def email them and complain

Prawntoast Tue 16-Apr-13 19:31:32

Yes, they usually refund and give you a replacement on top if you want it. I've taken a couple of items back before and not needed the receipt.

zandy Tue 16-Apr-13 19:30:07

Yesterday I bought some diced chicken at Waitrose. Was about to cook it today and noticed it was smelly. I don't have the receipt anymore. I do have the chicken and the packaging. Do you think they'll take it back and refund it without a receipt? It has a use by date of 21st April.

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