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Just snapped a part off the Dyson ball which means it won't rotate. I bought it in July from John Lewis but can't find the sodding receipt.Any ideas where I start? John Lewis, Dyson or household insurance?
Did you not register it online?
Must have done - just called John Lewis who gave me Dyson's number. They looked me up from the serial number and are sending a man out to fix it.Very impressive!We've moved house since we bought it and I can't find a thing Time to sort out the paperwork mountain.
I work for a home shopping co. we sell dyson who have a 3yr warranty so any company who sell you a new one should always point you back to dyson. They are very good with their aftercare. Good luck!
3 years? I've just bought a DC19 and I'm sure it came with a 5 year guarantee.
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