Terrible experience at Giggles soft play center in Bagshot

(42 Posts)
dance621 Fri 04-Dec-15 17:46:46

Terrible party experience at this place which I wanted to share with everyone. My 5 year old was not allowed to play pass-the-parcel because we did not buy a more expensive package. In fact nowhere in any of the packages does it mention anything about party games. After the party my daughter was in tears. Well done, you made my 5 year old cry on her birthday. Food was rubbish, really cheap crisps. The package said balloons were provided for the party but none were given. I tried to speak to the owner today who would not take my call. They actually threatened to sue me if I complained any more. I should have checked the reviews on giggles before booking as I would not have bothered.

roaringfire Fri 15-Jan-16 00:40:22

Put a review on twitter/ Facebook page?

Vinchenzo21 Sun 19-Jun-16 19:25:56

Message deleted by MNHQ. Here's a link to our Talk Guidelines.

HoneyDragon Sun 19-Jun-16 19:30:48

hmm so as a genuine bonafide customer you came home today from the party and googled this thread and felt compelled to comment?

What are the chances?

nellynoodles Sun 19-Jun-16 19:33:45

honeydragon I was thinking that grin obviously the owner/manager is sat looking at all the bad reviews and trying to rubbish them. Proving to me really that their play centre is shit

FeckinCrutches Sun 19-Jun-16 19:37:54

What a load of shite Vinchenzo!

FeckinCrutches Sun 19-Jun-16 19:39:44

Honestly are some people that stupid they think that someone would actually believe that post, so transparent!

WellErrr Sun 19-Jun-16 19:41:12

grin

Handsoffmysweets Sun 19-Jun-16 19:42:17

Ah bless you 'Vinchenzo'. Your first and only MN post and you just had to write it about the fantastic experience you had at somewhere that doesn't normally have a great rep....

TealLove Sun 19-Jun-16 19:43:00

grin

OMG so obvious!!

Savagebeauty Sun 19-Jun-16 19:43:18

"our little man" grin

usual Sun 19-Jun-16 19:44:05

Message withdrawn at poster's request.

Akire Sun 19-Jun-16 19:44:08

And remember all staff name from a short visit that's just awesome lol

ImperialBlether Sun 19-Jun-16 19:45:00

That's really cheered me up!

Handsoffmysweets Sun 19-Jun-16 19:45:53

Vinchenzo you might want this removed to spare further embarrassment.

serin Sun 19-Jun-16 19:46:27

Well that back fired!

There is a pub near us that is always top of the trip advisor reviews because of innumerable near identical write ups, all from reviewers with only one review. hmm

Every so often there is a review from a person who has obviously visited other places absolutely damning it.

Coconutty Sun 19-Jun-16 19:46:30

Message withdrawn at poster's request.

FannyFifer Sun 19-Jun-16 19:47:37

Ha ha ha what a beamer, owner commenting on an old thread,pretty obvious & embarrassing. hmm

DeathByMascara Sun 19-Jun-16 19:48:42

This is just wonderful!

DameXanaduBramble Sun 19-Jun-16 19:49:09

I like that vinchenzo is a play frame expert, 'five years plus' did you read the instruction manual? (Yes, I guess you did!!)

DownstairsMixUp Sun 19-Jun-16 19:49:21

I'd avoid even more now, sounds like the manager commenting after seeing shite reviews, totally agree.

DownstairsMixUp Sun 19-Jun-16 19:50:41

I am genuinely laughing though, thanks. grin

fuckincuntbuggerinarse Sun 19-Jun-16 19:52:51

Message withdrawn at poster's request.

Coconutty Sun 19-Jun-16 19:55:06

Message withdrawn at poster's request.

Artistic Sun 19-Jun-16 19:57:21

This has to be the most hilarious thread with someone who's had such a wonderful time that they remember staff names, praise every 'feature' and the 'very very' good food. If anything it has proved OP's case beyond doubt & am never personally going to giggles!!

OP - I had a similar experience at my local leisure centre. Luckily the children didn't notice anything amiss but I was so disappointed. It was a 'disco' party and the 'disco lights' weren't working! angry only for a senior staff to arrive at the party in the end and 'switch them ON'. That was just the beginning of my list...
I refused to pay them anything more than I already had for the deposit. Wrote them an email explaining why. No surprise then that nobody replied to my email or bothered to chase me for £150. Ridiculous party places!!!

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