Hi, my very tall 6 year old needs a car seat after her Britax Evolva broke in my hands. The polystyrene head rest had split in two. It was brand new when we bought it 2 years ago.
The seat needs to be able to fit in a Ford Fiesta (the new model) and a BMW Z3. The 4X4.
I always thought Britax were the best so I was pretty shocked that it broke. I might send it back to Britax, but I don't have a reciept. Anyway, we need a new one, so if you could recommend a good one that would be really helpful.
Sorry no advice on car seat but I would email/ring Britax and tell them what happened. They are really good and when my friend had a problem with hers they sent a courier round to pick it up and drop a new one off at the same time.
Worth a try.
Ps, I also think they may do spare parts and I'm pretty sure I've heard of people getting the polystyrene replaced if it's broke/cracked.