"Accident Investigation Bureau"

(46 Posts)
LIZS Mon 05-Jan-09 17:27:11

Is this a scam ? I've just had a call claiming to be from a Steven Smith of the Accident Investigation Bureau, asking for me by name and stating that I had had an accident in last 3 years . When I said no it must have been another family member. hmm We are on Telephone Preference and no number on 1471.

Whizzz Mon 05-Jan-09 17:29:07

At a guess - ambulance chasers - after a cut of payouts angry

Jayle Tue 04-Aug-09 09:15:01

I also had a call on Friday from Accident and Investigation Bureau, they called again on Monday then my daughter had one also! The telephone number had been witheld on all occaisions. I telephoned the police who said it was a scam and do not give any information to them whatsoever. Next time they call I will tell them the person they want to talk to is in the garden and I will go and get them and leave them hanging on and hopefully their telephone bill will be reflective!

HellesHero Fri 21-Aug-09 18:31:27

Have just had a call from a gentleman with an Indian/Pakistani accent claiming to be representing the Accident Investigation Bureau of the UK Government.

Very suspicious of this as have never heard of this body. Additionally he claimed they had information that someone at our telephone number had attended hospital after an accident in the last 3 years.

Any official body who had access to Hospital records would be able to name the individual concerned, would not withold their telephone number and give their name when asked. Additionally they would be happy to provide a postal address where they could be contacted etc etc.

As with Whizz above, strongly suspect this is a dubious firm of Ambulance Chasers, or worse fraudsters on a personal details fishing expedition.

We are also registered with Telephone Preference Service and have registered a complaint.

You can register your phone number here:-


southeastastra Fri 21-Aug-09 18:36:03

tell him you slid over answering his call so would like to sue him please

FossilMum Wed 02-Sep-09 14:43:31

I too have just had a call from someone with a strong accent from this "Accident Investigation Bureau". As my son just recently broke his leg at first I thought it might be real, but when he couldn't properly answer who he was representing I hung up without giving any details.

peteh2 Wed 02-Sep-09 21:01:01

I have also had a call from these cowards who could cause distress to less vunerable people than me. Their website only has e-mail, no other form of contact. I am ex-directory and registered with the Telephone Preference Service so should not get this rubbish. I have registered a complaint with TPS, but unless others do so I fear that no action will be taken. So I urge others to register with them (0800 0493 582 - it's free) submit complaints to them on http://www.mpsonline.org.uk/tps/news3.html in order to stop these people.

pyecombe Tue 15-Sep-09 14:25:10

I too received a call -after going through the same spiel everyone else did I asked him to give his name - he said John Wilson (highly implausible as he made an Indian call centre operative seem positively eloquent) - i asked for his # - 02081778858 - asked him if he was from Singapore Accident Investigation Bureau or Nigerian one as no UK one listed on Google or Gov.uk - he said UK so I asked who his minister was - he said Hilary - I said -ollacks, he is Defra Minister.

With that I hung up

KBen Wed 16-Sep-09 16:40:16

I have just had a phone call from these people. As no-one in my family has had an accident I was immediately suspicious. I asked several times where they got my information from and all they kept saying was their "survey department" had given them the details. When I asked to be put through or speak to someone from that department I was told this was not possible. They just said they would have got this information from a doctor / hospital. When I mentioned that they had broken the Data Protection Act by this and also that the hospital / doctor had as well by giving out personal information they did not seem too worried. I managed to get through to a "supervisor" and asked for their telephone number and further details about their company - the line just went dead - surprise!!

lilybean Tue 22-Sep-09 14:36:16

I too have just had a call where do these people get our telephone numbers from we are ex directory and on the TPS listing. I did have an accident but it has all been settled. When I told them this they still persisted and said did I still have any injuries. I said I did not wish to continue this conversation and put the phone down. This did cause me to have a flashback which I could have well done without as I am 67 years of age.

4sibbs Tue 22-Sep-09 16:20:19

These people have called us on two occasions & we too are registered with the TPS both calls were from a very foreign Indian man who insisited he was calling on behalf of the UK Government. On the second occasion I questioned him about where he got our details he told me they get them from Hospitals & Doctor surgeries, my son did have an accident earlier this year abroad but had visited both his GP & a hospital Consultant here in the UK, these calls must be scams I didn't give any specific or personal details but the caller was no longer interested when I said the accident happened abroad. I have reported this company to Consumer Direct who have passed it to Trading Standards. I'm also going to contact the General Medical Council to ask if personal details can be obtained in this way.

peteh2 Wed 23-Sep-09 09:18:25

Further to my posting, I have looked at their website and contact details are given as:-

Edward Hamilton-Smith
59 Stainforth St.,
Mansfield Woodhouse
Notts NG19 9AH
01623 6578853

irishbump Mon 28-Sep-09 20:18:01

Just recieved a call this evening at 19.26 from some one claiming to be from the accident investigaion bureau asking about an accident in the last three years. This person spoke with an Indian/Pakistani accent. Refused to give details of said accusation. Kept saying under the data protection they could not give me any details.When asked where they got my number from they hung up.

stephsmum Wed 30-Sep-09 23:23:23

I was unfortunate enough to have a call from these people this afternoon and I too am registered with the TPS. Frankly they don't care, are most likely based outside the UK and this is a scam to try to get personal details from whoever answers the phone number they call. When I tried to ask where they were based and find out who they really were the "supervisor" who called himself Paul Simon (ha ha - his mother never called him that!) became very offensive making obscene suggestions. I put the phone down and wished I had done so at the very beginning.
Don't bother to talk to anyone who says they are the Accident Investigation Bureau and that it is a UK Government Agency. It is not.

ontheball Sat 03-Oct-09 13:05:27

I have just had a call from 'Alec' of the A.I.B. Same as the others, Indian or Pakistani accent, lousy phone voice and spoke like it was taxing his brain. I instantly knew it was a scam because he didn't know my name and yet he said he was given my number relating to a recent 'accident' which he had been told had happened to someone at this number. I strung him along a bit by pretending I couldn't understand him and made him repeat his 'spiel' 4 times. Then I told him I had the information he needed, at which point I told him to 'Go forth and multiply', although I didn't use those exact words. Then I hung up. It made me feel good, too :-)

OAPmum Mon 12-Oct-09 14:27:19

Just had a call from this Pakistani/Indian sounding person. He said he had details that someone at my address had had an accident in the last 2.5 years. I asked him where he got my phone number from and he said someone had'written it down'. I said I was confused as to why he was ringing and asked for his number whereupon he hung up. We too are registered with TPS and are ex directory. We recently had some calls from a telephone company purporting to be from BT and another last week from another company (also a scam). We are ex directory and I cannot tell you how careful we are on giving out personal details, in particular our phone number. Bt Nuisance Calls dept on 0800 411 422 (I think) will register you for a month.and when you get a call you put in a number which gives the number you are being called from and then you report it to BT .

spenthen Wed 04-Nov-09 17:47:41

Hi, just had one of these calls from the "Accident Investigation Bureau", the caller claimed to be called "David" but had a very very strong Indian sub-continent accent. He said he had info that someone on this number had had a car accident in the last year, and would I confirm that. I said I wouldn't give out any personal information to unsolicited callers, he went very quiet and I put the phone down. I dialled 1471 but guess what - number withheld.

I googled it and the first hit I got was this Mumsnet thread so thank you all as I'm now very reassured it was some sort of scam and I didn't just put the phone down on the coppaz!

rs12345 Mon 16-Nov-09 12:56:14

Got a call from them, they didn't know my name, couldn't tell me the names of the relatives, and didn't know that I have no relatives in the UK.

Anyways, I asked if I could call them back and they actually gave me a number - 01992300121. I have no intention of calling them back but if anyone does...

(In case this is just some innocent number - please ask if it's the Accident Investigation Bureau before you proceed with having your fun :D)

zoesadler Mon 30-Nov-09 11:09:10

The number these people are giving out is my home phone number!!

We have had a nightmare and have had to change our number!

Please do not call these people - it is obviously a scam!!

Luckily one caller alerted me to the fact that these people were giving out my number. I don't even know how they got it, we are registered with the TPS and have only has the number since July.

I will now have to let all family & friends know our new number and change my details on all of my registrations etc...Not to mention the stress it has caused receiving many calls at all hours of the day and evening!

I just hope they don't start giving out my new number!!!!

Destress Sat 30-Jan-10 12:20:08

I've literally just had a call from the same company 'Accident Investigation Bureau'.
I googled it and come across this site which is FAB
The guy who rang was Indian or Pakistan origin, and was called Mark.
He claimed to have been given my information from the Government!
I responded with 'you should be able to tell me who you wish to speak to then'
I was told a male.
When asked for a name he told me they couldn't disclose the details as it breached data protection and they were legally obliged NOT to disclose the information to any other party.............
This amused me as when I answered the phone they'd originally asked if I'd had the accident (and I certainly do not have a butch voice- LOL)!
I then responded by pointing out that the Government had breached data protection by passing on any details to there company - he then began to get a little panicky and stuttery.
I ended the call rather abruptly, informing them that there source of information was completely false and not to call again.
Obviously a complete scam though had fun running the poor guy round in circles before hanging up!
I am also registered with the TPS and the caller withheld the number - no surprises there!

MissCorfu Tue 06-Apr-10 22:23:36

I've just googled the accident investigation bureau and come across the mumsnet site. I have just had a call from some asian guy asking me the same questions about whether someone had had an accident in the last three years. As I have, I was concerned about who had breached the data protection act and had quite a long conversation with him about it. He claimed to be a government department, which I knew was totally untrue, so I strung him along for a while. He said that he had been trying to send me some compensation so I suspected he was after my bank details. I just kept him going with all sorts of questions until he eventually gave up. I am on TPS so can only assume they just randomly call numbers and hope that someone responds, the chances of someone in the family having had an accident must be pretty high.

rugbymom Fri 09-Apr-10 18:13:39

I too have just received a call from the Accident Investigation Bureau asking for me by name saying that someone reported an accident on this number in the last 2 years. The chap gave a name but was asian and spoke very quickly with a strong accent. He was unintelligable on occasions so I kept having to ask him to repeat what he said. I asked him twice who he was calling on behalf of (and he said AIB), so I got fed up and said I was busy on a another call and he would have to call back in 10 mins when I had more time(hasn't so far). We are ex-directory and registered with the TPS, but they won't do anything without a telephone number. I have reported this scam to my local Trading Standards Service.

littlealex Sat 24-Apr-10 15:46:38

Definitely a scam like phishing thing - I had a call from an Indian/Pakistani accent guy claiming to be representing the Accident Investigation Bureau which is 'sort of' part of the UK Government - kept him on the line for 10 minutes asking him which department etc and trying to get more details - his initial question was "have you had an accident in the last x years etc..." - after trying to get him to say which part of the government for about 7 minutes I finally said "yes, I have had an accident" and then asked what's next but he wouldn't proceed until I gave him some more details...eventually he hung up on me...lol - hilarious!

Heres the number the guy called from...

091 399

LivvyMum Sat 01-May-10 16:42:52

I've just had a very disturbing call from these people, again an Indian/Pakistani accent. The guy was insistent 'someone' in our house had been in an accident in the last 3 years, when I asked him where he got this information from he got quite stroppy and and told me to 'listen' he then proceeded to tell me he wanted to 'f**k me'. I was so shocked I said 'pardon' and he then repeated it at which point I hung up. They then tried calling back so I ignored the phone. I am aghast!!

JustMyTwoPenceWorth Sun 02-May-10 08:45:33

Actually, I'm now wondering if a phone call we had was from these guys.

It was yonks ago. My husband answered the phone. This person was asking him about an accident, if he'd had an accident. that he could get compensation.

My husband said no but he could arrange one if they liked. How much would he get? grin

The bloke said it doesn't work like that and my husband (in best reassuring tone) said no, no, it's ok, which kind of accident would be best for him to arrange and how long would it take for him to get his money.

By this time I was weeping with laughter.

Margatemum Tue 11-May-10 13:25:30

Hi seems like the same scam is running again as usual indian accent very cadgey witheald number when pressed said his name was Mark Simon, the call was at 11.15am today I have taken the advice on here and reported it to the police and trading standards and also joined the bt preference service. It seems there is no good scam like an old scam so be warned they are at it again

Margatemum Fri 14-May-10 17:44:02

Twice today they phoned the first time I answered the call and am afraid to say I lost my temper and told them in no uncertain terms to go to hell and never call this number again.

They have just called back and this time my husband answered the phone and when asked if he had had an accident in the last few months he replied that they must have the wrong number as this was the Police station the guy obviously as thick as the preverbial still persisted so my husband asked who he was and for a phone number the usual excuses followed, my hubbie then told him his call was dubious and explained he was detective chief inspector, Gene Hunt working for the police, the guy appologised and hung up.

I was by this time rooling around on the floor with laughter.

artychoke Tue 28-Sep-10 15:42:46

I had a phone call this afternoon from someone claiming to be called John (despite the pronounced Indian accent) and offering to make a claim for compensation for any accident we may have had in the past 3 years. I got him to leave a number for my son to ring back if he wishes = but guess what? when I dialled the number it was "not recognised". I tried 1471 after the call, it was "we do not have the number to return the call" which indicates that it is a call from abroad. I suspect that the phone system is unable to block these call centres. Anyway, if you have had an accident and want to make a claim, look up your own choice of who to do it, preferably through the police or citizens advice bureau.

Kar44 Mon 08-Nov-10 18:53:14

Hello ladies - just had the same call from someone with an accent and when I asked him not to call again he said "I will call again and you will listen to me" then he proceeded by saying he was watching me! Something needs to be done about these harrassing callers. Its not right!

Kincaid Sat 27-Nov-10 15:26:42

You really have to admire their persistance from reading this site how many times must they get to to ---- off. Just had a call - same scenario Indian/Pakistani accent, same story not 'has somebody in your house had an accident' but 'somebody has had an accident in your house in the last 3 yrs'. So 'OK give me the name of the individual you allege had the accident?' Who are you again and where are you based?' ....silence.......click.
Reckon they are more likely to steal an identity than be ambulance chasers, give them nothing.

This is going to sound odd, but the only posts on this thread (I know it's an old one) that ring true are from posters I recognise - JMTPW and sea. If it wasn't such a strange subject I'd think this was advertising hmm funny how it keeps getting bumped too

Muuvva Thu 06-Jan-11 23:05:00

I had a call this evening from 'Regan' from the 'accident investigation bureau' with a strong Indian accent who wanted me to answer questions about a supposed accident I have had within the last 2 years. We also are ex directory and TPS registered. I decided to persist with my own set of questions to him, asking for his phone number, address of his company, details of the government agency who apparently gave him my details,among lots of other things, I just kept on and on and on with my line of questioning... it was fun to see how p****d off he was getting until he could take no more and put the phone down on me.... how dare these people intrude in this way and then have the cheek to take offence at being asked for their details??!!..wink

mummyduff Mon 10-Jan-11 13:53:05

I also had one of these calls today, I notified the local police, who took all the details.
The guy was indian and said he was called Mark Williams, he refused to give me tel no or company address.
The police believe they are bogus calls.

Dakota68 Tue 18-Jan-11 18:53:06

My 13 year old son just had a call and handed the phone to me - it was an Indian/Pakistani man (don't recall his name) claiming to be from the 'Accident Investigation Bureau'. I could barely understand his accent but asked where he got my number from - some kind of database list? I smelt a rat as I knew nobody there hadn't been any accidents in our household, I had never heard of the AIB and we are ex directory. He mumbled something unintelligible and so I just hung up on him straight away. I dialled 1471 and the reply was '....we do not have the caller's number to return the call'...he hasn't called back so far but this is obviously a scam of some sort but I couldn't be bothered to give them a second more of my time by trying to dig deeper. As everyone seems to be hearing Indian accents, perhaps the scam is originating from there?

wonderfulmun Sat 22-Jan-11 13:51:10

I have just had a phone call this morning from some French sounding guy claiming to be from the Accident Investigation Bureau in Hammersmith.When he said about someone having an accident,the penny dropped immediately it was a con.I asked him to repeat the phone number he had which was mine then I asked him to check his facts .Then he hung up.There is no number in the 1471 and I have reported it to the police and TPS.

Spookey Sat 29-Jan-11 12:33:06

Had a call this morning from A.I.B. regarding an accident, the day after an RTC in which my wife was injured slightly. Fist contact was an Asian sounding woman who neither my wife nor I could understand, passed to her manager one "Regan Williams" who said they were working on behalf of the Government/Insurace companies. Sounded Asian and had problems understanding him. Became suspicious and asked for contact details. he said they were in London and his Extn was 6231 but they were having new telephone number today and would call back in about 1 hour. How did they get details of someone being injured so quick? Possibly a rogue employee at the hospital which treated my wife or the insurance company? Still waiting for a call back from "Regan Williams"

Bert330201 Wed 29-Jun-11 19:34:11

Has this call to day asking for my self (mr) then found it was for my mum.. who hasnt had accident in 3 years.. little alone much of her life.. kick up fuss an got talking to manager.. vcitor wilson.. very very rude to me.. an refuse to give me an number for costumer sevice...... will be reporting this to local police.. TS/ BT/vrigin etc
hope this stops soon

krisD10 Wed 12-Sep-12 19:41:02

Looks like these guys are back to their old tricks again. Had a call from them this evening and hung up straight away, so they rang back and asked why i had hung up, told them I wasn't interested and hung up again. This guy persisted and kept calling, saying at one point 'I am going to keep calling you till you listen to me'. At that point I totally lost the plot to him to f off and leave me alone otherwise I would report him to the police for harassment. I counted a further 20+ calls. Until it got to the point of them finishing for the day. I will wait and see what tomorrow brings!!!

Ruddee Wed 17-Oct-12 18:46:12

They have started again. Only yesterday I had a call from a Pakistani/Indian called Daniel. Same patter about somebody having had an accident in last 2/3 years. We are also TPS registered. During call it was I that got abusive and told them what they could do with their 'shot in the dark' to find a client for accident chasing. The call was made from 08436841511 - I have not returned it....

bimblebee Thu 22-Nov-12 19:55:16

I had one of these calls tonight, Indian/Asian guy calling himself Mark from the Accident Investigation Bureau, said it was something to do with the NHS. the number was withheld and we are registered with TPS. I asked him if he was selling a service for compensation and he said yes, and when I asked for a number to call back on he wouldn't give one. I said I didn't believe he was from a government department and I would report him and he said that my call had been recorded and I would be taken to court for not giving information to a government department!! I have looked on other forums - it appears that even if you do report to TPS they never do anything about it. I suppose all we can do is have some fun and games with these scammers.

Dimitris Mon 26-Nov-12 14:58:22

Just called my wife. Indian accent, same patter about me reporting an accident (!). So disturbing!

gingerstar Thu 29-Nov-12 12:57:13

They just called me, at midday, they said they were working on behalf of the national health service, I haven't had an accident, so was suspicious, i asked if it was important, and said it had better be, as I am night duty, and was fast asleep.. he just repeated that he was working on behalf of national heath service .. clearly he would have a name to ask for if he really was, so I just told him i didn't believe him and wasn't interested, and would be returning to sleep .. so annoyed .. I am ex directory, and just leave the phone on in case anyone genuinely needs to get hold of me .. The other posts on here are correct .. definitely don't give these dodgy people any information.

kazywaz Fri 30-Nov-12 11:24:51

the same just happened to me. i am also ex directory and it seems everybody else is too, so annoyed when i told the him nobody had had a accident he insisted he had details from the nhs where he also got my number from which i know is a load of twoddle, what got me was when i asked him to remove my number from list he got quite abusive and told me he didnt care who the hell i was. fuming!!!! idid 1471 but no number which is a blessing for indian john i say.

PeeCharlie Sun 06-Jan-13 17:48:39

I received a call today (a Sunday) from a David with an Indian/Pakistani accent. He became annoyed then hung up the phone when I pressed him with questions. Someone else called back (same accent with a British name) a few hours later - this one answered my questions stating the NHS had only given them a list of numbers without people's details under a list of people whose had an accident within the last 2 years and stated they're working for NHS to arrange compensation - he still pressed to establish if anyone has had an accident in our family and my name but I told him I'd only give him that information once I've confirmed the company on-line. I explained that I do not pass any personal information to people without confirming the company and that they could call back.
Foreign accent with a British names; telephone numbers with no names; company telephone number with-held - these are clear FRAUD INDICATORS

7Pmeee Thu 21-Feb-13 09:42:07

I have received three times the same type of calls. Yesterday I had a message on my mobile "We now have details of how much you are due, just simply CLAIM and we will post you a patch out" et c'est envoyé de +447899894974"
Strange, I did'nt reply

fyfer Tue 24-Sep-13 15:39:43

Just had a call from an Asian 'John Murphy' asking me to confirm details of an accident. He didn't seem to know much of the details but that it wasn't our fault. Claimed to be from a company called Nation Advice Bureau (doesn't exist), telephone number 0800 111222333, which is Ford. Think he thought we might have been injured but I said we weren't in the car so he shortened conversation. Hang up or leave them hanging. Nothing good comes from answering the house phone these days!

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