now this is funny!!!!

(9 Posts)
memoo Wed 15-Jul-09 12:46:20

There's always one. This has got to be one of the funniest things in a long time.

I think this guy should have been promoted, not fired. This is a true story from the Word Perfect Helpline, which was transcribed from a recording monitoring the customer care department. Needless to say the Help Desk employee was fired; however, he/she is currently suing the Word Perfect organization for "Termination without Cause".

Actual dialogue of a former WordPerfect Customer Support employee.

(Now I know why they record these conversations!):

Operator: "Ridge Hall, computer assistance; may I help you?"
Caller: "Yes, well, I'm having trouble with WordPerfect."
Operator: "What sort of trouble??"
Caller: "Well, I was just typing along, and all of a sudden the words went away."
Operator: "Went away?"
Caller: "They disappeared."
Operator: "Hmm So what does your screen look like now?"
Caller: "Nothing."
Operator: "Nothing??"
Caller: "It's blank; it won't accept anything when I type."
Operator: "Are you still in WordPerfect, or did you get out??"
Caller: "How do I tell?"
Operator: "Can you see the C: prompt on the screen??"
Caller: "What's a sea-prompt?"
Operator: "Never mind, can you move your cursor around the screen?"
Caller: "There isn't any cursor: I told you, it won't accept anything I type."
Operator: "Does your monitor have a power indicator??"
Caller: "What's a monitor?"
Operator: "It's the thing with the screen on it that looks like a TV. Does it have a little light that tells you when it's on??"
Caller: "I don't know."
Operator: "Well, then look on the back of the monitor and find where the power cord goes into it. Can you see that??"
Caller: "Yes, I think so."
Operator: "Great. Follow the cord to the plug, and tell me if it's plugged into the wall.
Caller: "Yes, it is."
Operator: "When you were behind the monitor, did you notice that there were two cables plugged into the back of it, not just one??"
Caller: "No."
Operator: "Well, there are. I need you to look back there again and find the other cable.."
Caller: "Okay, here it is."
Operator: "Follow it for me, and tell me if it's plugged securely into the back of your computer."
Caller: "I can't reach."
Operator: "Uh huh. Well, can you see if it is??"
Caller: "No."
Operator: "Even if you maybe put your knee on something and lean way over??"
Caller: "Oh, it's not because I don't have the right angle - it's because it's dark."
Operator: "Dark??"
Caller: "Yes - the office light is off, and the only light I have is coming in from the window."
Operator: "Well, turn on the office light then."
Caller: "I can't."
Operator: "No? Why not??"
Caller: "Because there's a power failure."
Operator: "A power......... A power failure? Aha, Okay, we've got it licked now. Do you still have the boxes and manuals and packing stuff your computer came in??"
Caller: "Well, yes, I keep them in the closet."
Operator: "Good. Go get them, and unplug your system and pack it up just like it was when you got it. Then take it back to the store you bought it from."
Caller: "Really? Is it that bad?"
Operator: "Yes, I'm afraid it is."
Caller: "Well, all right then, I suppose. What do I tell them??"
Operator: "Tell them you're too f --- ing stupid to own a computer!!!!!"





*************************************************************

milkyandhoney Thu 16-Jul-09 20:50:19

grin

MyCatsABiggerBastardThanYours Thu 16-Jul-09 20:54:23

I think the guy should have a medal grin

JackBauer Thu 16-Jul-09 21:23:02
TishTosh21 Fri 25-Sep-09 16:16:40

That is sooo funny! Def should not have got fired.

southeastastra Fri 02-Oct-09 20:27:29

i love those helpdesk stories grin

ChunkyKitKat Wed 14-Oct-09 14:27:34

grin That's made me feel a little better, at least I know the computer won't work if there's a power cut! I am not great with computers.

edam Wed 14-Oct-09 14:31:14

Wow, that must be an oldie but goodie, I'd forgotten that WordPerfect every existed. Am now bathed in nostalgia for the days of office computers with 'c:' prompts!

PimpMyTunnel Sat 31-Mar-12 18:07:32

grin

Join the discussion

Join the discussion

Registering is free, easy, and means you can join in the discussion, get discounts, win prizes and lots more.

Register now