Was any1 helpful to you at lanterns during this stressful time or did they just not care.? joy36

Has im tossing up what to do now..!

It's like the nursery operator is working in a world where the internet and mothers groups (among other things) don't exist! There are plenty of other good nurseries in the area...for what it's worth, my DD also goes to Little Unicorn and we are very happy with them.

Hope it works out for everyone!

Lnatern's have just told us they will not be giving us our deposit back -so we have taken legal advise and will fight this all the way!

I really think nurseries given an inadequate rating should be shut down automatically. There should be an agreed minimum acceptable standard of care. My blood boils everytime I think of that place.

DS goes to Little Unicorns on Canada Square - he loves it and we're really happy with the standard of care.

My mum went to look round lanterns for me (I was living in New York at the time) and she hated it. Babies left crying unattended, and was allowed to walk around by herself which she was amazed at.

I think we may have the ame problem!

I have just handed in my months notice at Lantern's nursery -we found our 13 month old unsupervised down a corridor alone and very distressed -no-one had even noticed she was missing! They got an inadequate from ofsted as well! We are going to mudchute nursery which was our first choice, but they didnt have places at time. Mudchute is excellent and got a great ofsted report.

I was worried that we were only going on instinct but in fact the Ofsted report re-inforces our concerns

www.ofsted.gov.uk/oxcare_reports/download/(id)/249692/(as)/EY372099_INSP.pdf

Its looking as if we're going to have to go to the small claims court to get our deposit back. Has anyone had any results going down this route, just hassle we don't need right now.

Hello,
I have also decided to pull my DS out fo Lanterns during his stelling period. Exactly same concerns as mustincreasebust/cityangel/meld. I am very interested to know if you have managed to get your deposit back. Also, if you took can actions against them. As what she told me during the visit is totally different from reality. And now when I told them my concerns they are not even getting back to me.
I will really appreciate any help/suggestions in this matter.
Many thanks