Let down by nursery - before I've even started!

[suewright]

I had a place at a nursery - paid the deposit, had it confirmed in writing. Five weeks before due to start, they turned round and said actually they didn't have a place after all and there was nothing they could do about it! Has anyone ever heard of such a thing? and is there anything I can do about it? Now desperately looking for childcare but at such short notice, it's not easy.

[bossybritches]

That is disgusting- they have obviously cocked up in their forward planning but even so they should give you a better explanation & I hope refund your deposit AT LEAST!!

A strongly worded letter letting them know how badly this has let you down would be in order.

Have they given you any ideas WHEN a place will come up? (not saying you'd WANT it but....)

Get on the phone quick & start ringing around other nurseries-you might find someone who has had a parent pull out & left a gap but otherwise I'd be suspicious of any nursery that had vacancies at this stage for 5 weeks hence.

Poor you -good luck!

[SofiaAmes]

And ask for interest on the deposit too!!!!

[ChristmasShinySnowflakes]

What area are you in....maybe someone can recommend a good nursery or childminder

[ilovespring]

Check the small word in the contract....... wouldn't take no for answer....their cock up!

[suewright]

thank you for all your messages. I'm in London E11 - if anyone can recommend a good nursery or childminder I would be really grateful. Even willing to consider a nanny share if there was one convenient.

I am going to go back to them and give them hell!!

[ChristmasShinySnowflakes]

Is it a chain or independent nursery, and how long ago had you registered?

[suewright]

It is one of two nurseries owned by the same person. I went to look at it last Sept/ Oct and registered in Oct - the day after I'd been to see it as they told me they had plenty of space. They did take a while to get back to me but in Dec they confirmed I had a place and I dropped round my deposit the very next day. I have a feeling they are in breach of contract but I'm not sure what good that will do me.

[Broady]

You could try this site and put in your postcode.

One day our Nursery called, claiming there was a gas leak and we should stay away. Next day it went into liquidation. So much for trust...