I just wanted to have other people's opinion on this:
DD has been on a waiting list for a very popular nursery for about a year, then we had a call in January this year, saying we had a place for three morning sessions starting in April. I have confirmed with them over the phone that we would be taking those sessions and then also sent a confirmation letter. However, about a month before we were due to start, I get another telephone call, saying 'oh, we are very sorry but we have made a mistake, we thought you wanted afternoons, we have no place for you, but you will be the first one on the list now for any available places'.
Now, firstly, the 'mixup' was almost certainly a lie, given that I had confirmed the morning sessions agreement in writing and we already had the first three introductory sessions booked in the diary (all in the morning). Stupidly, I haven't confronted them about that inconsistency at the time (I should really learn to stand up to people )
Secondly, we haven't heard from the nursery since. It makes me really angry the way they treated our application but at the same time I love the environment and would love to send DD there - everyone we know ho has their kids in this nursery love it. What to do now? Shall we keep pestering them or should we just cut our losses and join at the bottom of another over-crowded waiting list in another nursery?
Please or to access all these features
Please
or
to access all these features
Find nursery advice from other Mumsnetters on our Nursery forum.
Nurseries
Waiting list issue - what do you think?
2 replies
Yanka · 10/09/2007 14:15
OP posts:
Please create an account
To comment on this thread you need to create a Mumsnet account.