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Dyson Cinetic™ review thread - The only vacuum that never loses suction is put to the MN test NOW CLOSED

(127 Posts)
AngelieMumsnet (MNHQ) Wed 19-Feb-14 14:28:43

This thread is for the 20 MNers who have been putting the Dyson Cinetic DC54 vacuum cleaner through its paces. During development, Dyson tested the machine for over 9,000 hours and now MNers are putting it to the test.

Here’s what Dyson say: “Dyson’s Cinetic DC54 is an exciting step forward for Dyson’s engineering team. Thanks to a clever new development in cyclone technology, it is the only vacuum which has no bags to buy, no filters to maintain, and won’t lose suction in its lifetime.

Many other vacuum cleaners rely on clogging vacuum cleaner bags or use inefficient cyclones which do a bad job of separating dust and dirt from the airflow. This means the filters end up doing the hard work and end up clogging, leading to a loss of suction.

The Dyson Cinetic DC54 is different. It uses 54 cyclones across two tiers, each with an oscillating tip.

Smaller cyclones generate higher centrifugal forces and capture smaller particles. But the tighter the cyclone, the more likely it is to block. So Dyson engineers have created cyclones with flexible tips at the end. So the dust doesn’t ever block. The cyclones are so efficient there is no need to wash the filter.”

Over the next couple of weeks, testers will be given a new weekly challenge to put the Dyson Cinetic DC54 through its paces!

Challenge 1: Speed
Dry mud, dog hair, post-breakfast crumbs – everyday mess quickly builds up. Busy lifestyles mean people are short on time and need a machine capable of speedy cleaning. It requires a machine engineered for tight turns and easy cleaning across multiple floor types.

Your challenge: How quickly can you clean your home from top to bottom with the Dyson Cinetic DC54 when you're pushed for time, for example when you need to leave for work, the family or a friend is due to pop over or the children come home from school?

Challenge 2: Hide and seek

Dust and household nasties have a habit of hiding away in hard to reach places. Like the little bit of dust caught between the fridge and the washing machine; the loose change that lives down the back of the sofa; the crumbs caught behind the car seat; and the dust that sits on the skirting boards. We want to know where the messiest and dirtiest hidden spots of your home are.

Your challenge: After cleaning each room – and the car if you have one - let us know where the hidden dust lives and how you tackled it – which accessories did you use?

Challenge 3: How long does it last

It can be frustrating when a vacuum cleaner clogs and loses suction. Good technology should deliver constant performance and make life easier.

How does the Dyson Cinetic DC54 perform in your house? Does it suck up dust and dirt in the same way on day one as it does weeks, months and years later?

Your challenge: Pop back in to the thread and let us know how you’re getting on with your Dyson Cinetic DC54 over the next few months. Without the need to change vacuum bags or wash filters, is cleaning any easier or is it the same as before? Has the Dyson Cinetic DC54 delivered constant suction or not?

Below are some other questions we’d like you to answer but feel free to add any other thoughts you may have.

1. What was your overall first impression of Dyson Cinetic DC54?
2. How did your Dyson Cinetic DC54 compare against your usual vacuum cleaner?
3. If it came up in conversation, would you recommend Dyson Cinetic DC54 to your friends/family/other Mumsnetters? If so, why? If not, why not?
4. Is there anything else you would like to tell us about your experience with the Dyson Cinetic DC54?

We’d love it if you could also post a review of your Dyson Cinetic DC54 on the Mumsnet review page.

If you have any before and after photos we’d love to see these too, so please post them on this thread.

Non-testers: Fancy owning your own Dyson Cinetic DC54? Dyson are currently running a competition with Mumsnet and giving away another Dyson Cinetic DC54. To enter the competition click here.

Thanks,
MNHQ

MrsShrek3 Wed 19-Feb-14 20:18:47

firstly, thank you!! I've never been so excited about cleaning in my life! it's speed-cleaning day tomorrow - so will post again.
the answers to some of the questions - first impression - well, impressive! nice compact design, quick and easy to assemble. astounding power. far more than anything I've ever had my hands on before, and puts my poor Henry to shame blush (he's now officially in retirement) Also astounded at the amount of dust and bits that came off my only "moderately messy" lounge carpet. only possible downside at this stage appears that emptying the dust collecting container may need to be done quite frequently (even when I get over the novelty value of pinging the little door open). Tomorrow is the real test. It's half term so plentiful supply of crumbs, bits, mud etc to clean up... and the boys room with a brand new hard floor which hasn't been cleaned yet. The cinetic has an attachment for that!grin

HazeltheMcWitch Wed 19-Feb-14 20:48:44

Hurrah, our thread is here!

Per PP, I shall start by thanking MN and Dyson for picking me!

1. What was your overall first impression of Dyson Cinetic?
I LOVED IT. I was super-excited when the courier arrived, and opened it all up straight away. I've never had a Dyson before, and was surprised at just how pretty it was! blush. The box itself was beatifully engineered, the way the folds were made to protect all the bits and bobs... It jsut really added to the full effect. It came with just the right level of leaflets etc - and the 'how to' is pictorial and really easy to read.

2. How did your Dyson Cinetic compare against your usual vacuum cleaner? I have a Vax animal thing. The Dyson beats it hands-down. It is embarrassing how much much I'm picking up! I am pathetically pleased by this, and I am vacuuming everything insight - skirtings, door panelling, bookcases etc, as well as of course the floor. But it takes me ages, as I Have to keep on stopping to 'admire' all the crud that I have vacuumed up, and then attempt to show it to my family, who are a bit bored of the subject now, but still amused my my new housework obsession. I ahve even taken pictures! I wasn't sure if we'd need them for the feedback.

3. If it came up in conversation, would you recommend Dyson Cinetic to your friends/family/other Mumsnetters? If so, why? If not, why not?
Hell yes. I have already raved about it to friends and family in RL, unprompted. It IS expensive however.

4. Is there anything else you would like to tell us about your experience with the Dyson Cinetic?
Erm, have I mentioned that I love it?
It is very easy to empty (and I have emptied it A LOT). I love that suction has not yet waned, and that there is no dust smell as the much escapes the vacuum. I have noticed that there is much on the head and stick, so I then take this off and vacuum the vacuum, if that makes sense. I really do feel that I am picking up more muck than before, and that this can only be a good thing for mine and my family's health and wellbeing.

So far, it has coped perfectly with all the pet hair, and with my long hair. I have only pulled my long hair out from the turbo head thing - ie I have not yet needed to undo it and untangle, per the instructions. I am also loving the non-tanglging mini-turbo head.

I'm signing off now as I can honestly witter on all night about the Dyson! I shall do the speed challenge tomorrow, but as mentioned above in (2), I suspect I shall take a long time, as I am now hoovering bits of the house that I'd never normally bother with. It is def much quicker per sq m of floor than before (as well as more effective), as I don't need to go back and forth.

dysontrasher Thu 20-Feb-14 09:43:39

I was thrilled to be given the opportunity to test the new Dyson and I have a history of trashing them ( name change as I outed myself to clients) I have taken many back to Costco and submitted to a Mile and Sebo which are now pretty ancient and well abused.

It arrived the moment my housekeeper left the house on Friday. I decided to unpack and give it a go, remember, I had a very clean house after 6 hours. Photo will appear shortly.

1. What was your overall first impression of Dyson Cinetic?

Purple and a lot of plastic, the on off switch seems very flimsy, I wonder how long before someone heavy handed snaps it?

2. How did your Dyson Cinetic compare against your usual vacuum cleaner?

Considering the house had been thoroughly cleaned, and HK is thorough, I had great pleasure in emptying the dust into a zip lock bag to show her. I found it to be very quiet, but a little unwieldy, maybe because I have to be careful with my shoulder, but I'll get used to that as being half term, it will be in use every day.

3. If it came up in conversation, would you recommend Dyson Cinetic to your friends/family/other Mumsnetters? If so, why? If not, why not?

It is incredibly expensive, so would need to use it for several months before `I could comment on whether it is value for money and it's durability

4. Is there anything else you would like to tell us about your experience with the Dyson Cinetic?

I love crevice tools ( sad) and as my new ( to me) car had to be valeted between the seats three times by Mercedes ( previous owner had 4 kids, 3 dogs and was a scatty doctor who never cleaned it once apparently!) before it met my standards, I'm pleased to see that with a brush, bits come out easily and cleanly.

Absolutely beside myself having something so exciting to test! Thank you

dysontrasher Thu 20-Feb-14 09:44:17

How can I add photos?

Florin Thu 20-Feb-14 13:47:37

Challenge 1: Speed
Dry mud, dog hair, post-breakfast crumbs – everyday mess quickly builds up. Busy lifestyles mean people are short on time and need a machine capable of speedy cleaning. It requires a machine engineered for tight turns and easy cleaning across multiple floor types.

Your challenge: How quickly can you clean your home from top to bottom with the Dyson Cinetic when you're pushed for time, for example when you need to leave for work, the family or a friend is due to pop over or the children come home from school?

it really could not have arrived at a better time as we are selling our house. The courier turned up just before I was due to leave to go out for the night (and stay over night). In excitement I opened it all up but only really got to have a 2 minute go before I sadly had to leave it as we were due to go to my parents over night. I told my husband about being chosen as a tester he was very impressed and said it would be interesting to trial it but no one needed such an expensive hoover and we should sell it after. I decided to keep quiet until he had tried it. The next morning we had to rush home to do a last minute tidy up before our first prospective buyers came to see the house. I had left the house in what I thought was a very clean state using our present hoover. When we got home my husband left me in the car with the sleeping baby while he popped in to do the finishing touches including running the new hoover round. He came running out of to the car to tell me there is no way we are every getting rid of the new dyson it is fantastic. I don't think I have ever seen him so enthusiastic to hoover. I was also amazed on just a quick hoover round quite how much dust and dirt it had suck up after I had worked so hard cleaning the house. The run round took about 20 minutes to hoover the house top to bottom.
Well it all helped as we sold our house that day :-)

Below are some other questions we’d like you to answer but feel free to add any other thoughts you may have.

1. What was your overall first impression of Dyson Cinetic?
Incredible, the power is amazing and the amount it manages to suck up while being so easy to use is fantastic. It looks lovely too, I have fallen in love with it.

2. How did your Dyson Cinetic compare against your usual vacuum cleaner?
A million times better it got so much more dirt up even after I had just hoovered. It also managed to cope with our cats long hair which has an incredible ability to velcro itself to the carpet and furniture in lumps. The dyson coped with it with ease. I love the little animal tool which cleans the hair off our dining room chairs which the cat loves to sit on. It also sucked my hair up without clogging at all.

3. If it came up in conversation, would you recommend Dyson Cinetic to your friends/family/other Mumsnetters? If so, why? If not, why not?
yes and I have done. I have told everybody who will listen about how wonderful it is and how fantastically powerful it is making hoovering so easy.

4. Is there anything else you would like to tell us about your experience with the Dyson Cinetic?

Thank you for picking me to trial it. It has made my life so much easier, the cat hair was driving me bonkers as it was everywhere to the point where we didn't know if we could cope with it anymore however this has made cleaning up a doodle.

Woohoo, found the thread!!
Thank you so much mumsnet and Dyson for letting me test this machine, am delighted!!

Challenge 1 - Speed:

I will get round to that one later, forgot to time myself when I vacuumed yesterday and won't get round to it again today.

1. What was your overall first impression of Dyson Cinetic?

Love it. What a beast of a machine - it looks powerful and quite awe-inspiring!! We are used to a bumbling, smiling Henry, the Dyson is quite a contrast!!

2. How did your Dyson Cinetic compare against your usual vacuum cleaner?

Well, it did not fall over every few minutes for a start!! Far, far easier to manoeuvre, I love the handle and the twist action of both handle and attachment, it is almost possible to use one-handedly and that is simply fabulous!

It picked up more dirt first time round, I am sure. With Henry we would have to do the same piece of carpet several times, Donald (sorry, we have named the Dyson Donald) sucked up more dirt first time.
The children loved watching it whizz around the cylinder. My eldest was particularly taken with the stair attachment, according to him it looks like a little wonkey eyed alien. We made him test it and he was impressed!!

3. If it came up in conversation, would you recommend Dyson Cinetic to your friends/family/other Mumsnetters? If so, why? If not, why not?

Based on the brief test I have conducted so far, and if money were no object, then YES, certainly!! But I am very aware that financially it may be a step too far for some of my friends / family / other mumsnetters. I don't think we ourselves would ever have committed so much money to a vacuum cleaner regardless of how glowing the recommendations are.

4. Is there anything else you would like to tell us about your experience with the Dyson Cinetic?

We found it a bit noisy on our tiled kitchen floor. It seemed noisy compared to old Henry. This could be though because the Henry did not have the sucking actions of Donald Dyson. But it was noticeable noisier. It was not as noisy by the time we got round to doing the stairs and the carpet upstairs of our home. Unless we had got used to it by then? Will have another good listen to it when I hoover again tomorrow.
Tomorrow is hamster-cleaning-out day so we will see how well the Dyson copes with trails of sawdust. Am also planning on de-hairing the lining of the dog's coat - it is coated in dog hair and have previously tried to vacuum it off without success. Even sticky tape would not shift it. Watch this space!!

gleegeek Thu 20-Feb-14 17:17:14

Thank you so much Dyson and Mumsnet - It's lovely to have been chosen to test a new vacuum, we are enjoying getting acquainted smile

How long did it take to vacuum the house?

Well, dd and I were expecting visitors so it needed to be a very quick whizz round! After a quick check of the instructions, I set off. In all, it took about 25mins for a fast clean (not pulling out furniture etc) which is about the same as my old Dyson DC07. But I imagine once I know what I'm doing it will be speedier.

1. What was your overall first impression of Dyson Cinetic?

It looks very space agey and modern. I found the instructions a bit confusing tbh, the pictorial instructions baffled me at first and the written instructions are in such a tiny faint font I got quite irritated! The Dyson was quite light but a bit unwieldy as I'm used to an upright.

2. How did your Dyson Cinetic compare against your usual vacuum cleaner?

It cleaned very well, took a bit of getting used to, but the cylinder was full in minutes (which suggests my old Dyson hasn't been picking up very well...) It picked up the long fine dog hair really well, but it was difficult to get it out of the cylinder as it had got trapped up round the top. I imagine this wouldn't happen with short dog hair... I did find I was tripping over the Dyson, getting tangled in the hose, as I'm used to an upright but I'm hoping I'll get used to it and this won't happen so much in the future.
I love that the lead is stored inside - I took great satisfaction in watching it disappear back inside when I pressed the wee button!

3. If it came up in conversation, would you recommend Dyson Cinetic to your friends/family/other Mumsnetters? If so, why? If not, why not?

I have already told my friends and family how pretty it is, but THB it's a bit too ear;y for me to recommend it, I'm not completely used to it yet. It does seem pricey, but I love Dyson's service agreement, so I think you're probably paying for the follow on care...

4. Is there anything else you would like to tell us about your experience with the Dyson Cinetic?

I had a problem with it trying to suck up my kitchen lino! I know you can stop the suction but then it didn't get up all the bits... I imagine there is an answer to this, otherwise it'll have to stay upstairs where we only have carpet!

Looking forward to trying it on the car next!

ksld Thu 20-Feb-14 20:08:37

Another poster who would first like to thank Mumsnet and Dyson for the opportunity to test this, it is well-timed as my old Dyson was dying quietly.

1. What was your overall first impression of Dyson Cinetic?

It is very light, was expecting a much heavier box. It looks really good - like the shiny silver and the size of it. The postman was most impressed too!

2. How did your Dyson Cinetic compare against your usual vacuum cleaner?

Have been using a Dyson previously. It is heavier and noisier than this version although a similar cylinder one. For first impressions the Cinetic is much easier to manoeuvre - it follows me around corners much better. It is really powerful - about 1 minute into using it the first time I sucked up the dog rug which got wrapped around the brush motor thing!

3. If it came up in conversation, would you recommend Dyson Cinetic to your friends/family/other Mumsnetters? If so, why? If not, why not?

I've already talked about it to friends and family as I was so excited to get the chance to test it. However it is very expensive so I would be unlikely to tell people they should go out and buy one after only 1 week of trying it myself, not enough time to tell if it's a good buy for the money.

4. Is there anything else you would like to tell us about your experience with the Dyson Cinetic?

Really like the way it is following me around the house as I used to get stuck and have to go find the old Dyson and direct it round corners. Not sure if I have lots of corners or am just inept! The Cinetic just keeps coming with me.
I don't like the size of the bin as I have to empty it often at the moment.
Also the tools don't fit very well on the hose, I prefer them on the machine as they keep getting in the way and are now shoved in the cupboard so I don't bring them with me to swap as I go.

ksld Thu 20-Feb-14 20:20:17

Challenge 1 - Speed

The whole family was timing me with shouted updates of how long it was taking room by room! I don't think I ended up doing a very fair test because with the cheerleaders I was racing and I would never vacuum that quickly normally.

13 minutes 6 seconds is apparently my time. Although ever since the boys have been pointing out the bits I missed. It took 40 seconds from deciding to vacuum to actually getting the right attachment on and starting. I didn't do the stairs though as they are not too bad since I did the whole house when the Dyson first arrived. Nor did I do the bathroom as I left the hard floor tool downstairs and couldn't be bothered to go fetch it with the added 'that took you 45 seconds to go downstairs Mummy' comments.

Honestly I don't think it is the best cleaner for a speed clean, in an ideal world I would have a little handheld Dyson for under the table after a meal and use that for speed cleaning. This model is better for a proper clean where it sucks everything up and I get in all the corners. It is really properly powerful and despite using a Dyson previously I am getting a LOT of stuff in the drum.

MrsShrek3 Thu 20-Feb-14 20:47:57

well, the speed test. DH so impressed that he took photos grin (posting them when I get on the computer, can't do it from the app) in theory it was speedy, because the dyson is very easy to manoeuvre and gets easily under stuff and you don't have to go over anywhere twice (as I usually have to) However, similarly to Hazel, I took longer because I cleaned stuff I wouldn't normally do with a vacuum, like skirting boards, door frames and other random stuff blush

The dust collector wouldn't empty properly this time - it would be better with a 180° hinge on its door. As it is, it opens quite a bit past 90° but it doesn't open far enough to get the bits out of the base and ends up catching some more dust out of the container instead. That said, it was raining and I declined going out to give it a really good shake in the dustbin, preferring to stay dry and empty it into the kitchen bin. so nowhere near all the dust and fluff was emptied out.
I still love it though, the good points far outweigh the emptying process clearly needing a "knack"... which presumably I haven't figured out yet.

Speed Test

I ended up doing the speed test as I collected dd from the stables at just gone 5pm. She had very very muddy boots on and had hay stuck in her hair and on her clothes. She promptly traipsed through the house and up the stairs, shedding mud and hay as she went.
So, I decided to give the whole house a quick once over.

I chased dd into the shower and set the timer on my mobile phone. I started upstairs with the carpeted areas, then did the stairs and then downstairs.
I did not move furniture except for pulling out the dining chairs to get under the dining table.
I did not do skirting boards, sofa cushions etc, that is a job for the weekend.
Our house is a modest size, a fairly standard 3 bed semi.
It took me 18 minutes (and several seconds but am not counting that as that would have included turning off Donald Dyson and walking to the mobile phone to check the timer and turn it off. I did not deduct the time it took to change attachments when switching from carpet to hard floor)

I think - although I never timed myself - that that is quicker than Henry. Henry was slow to move, heavy to pull behind me, would frequently get caught on doorframes, furniture and corners and would fall over a heck of a lot.

The cylinder was choc-a-block though. Impressed by how much Donald is picking up!! Found it fiddly to empty it but that is possibly due to the fact I am a bit cack-handed when it comes to these things.

So that was my speed test. Verdict - much faster and easier to use. Will make vacuuming less of a chore!
Tomorrow I want to tackle the dog's coat. (My own personal test)
smile

Many thanks again for this fabulous opportunity!

Challenge 1: Speed

I managed to do the whole house - stairs, bathroom, downstairs loo, playroom, dining room, lounge, kitchen, porch, hall, landing and bedrooms in 35 minutes, which is definitely a LOT quicker than using my DC07. This was on tile, carpet, wood and lino.

1. What was your overall first impression of Dyson Cinetic?

It looks beautiful. All silver, bar the occasional touch of red. I did think that the drum looked small. This has been proven to be true in that I've had to empty it twice - once after the challenge, even though I emptied it beforehand too (makes me think my DC07 was losing some serious suction!) I like the suspension in the multi surface tool - much easier on the wrist.

2. How did your Dyson Cinetic compare against your usual vacuum cleaner?

It is much lighter to use, far more manouverability, better tools and the suction massively exceeds the suction on my DC07 upright.

3. If it came up in conversation, would you recommend Dyson Cinetic to your friends/family/other Mumsnetters? If so, why? If not, why not?

I would, because it is brilliant - however it is also very expensive when compared to other domestic vacuums. As much as I love it, I'm not sure I love it more than double the cost of a standard Dyson.

4. Is there anything else you would like to tell us about your experience with the Dyson Cinetic?

I've managed to tip it over, which isn't ideal. I've also got the cord wrapped around the body of the vacuum. The drum release button could be more obtrusive, I actually missed it as it blended in so well.

The biggest hmm I've had with it though was using it on the stairs. It quite clearly states that it should not be placed above you when cleaning stairs in the instructions. Fine. Except the tube is solid and does not stretch, and it is not long enough to do a standard thirteen step flight of stairs from the bottom - so to be able to clean the stairs with this machine I had to put it on the landing, above where I was cleaning to reach the top five steps. My previous Dyson's have stretchy hoses which meant that I could clean the stairs top to bottom with the machine at the bottom of the stairs.

MartyrStewart Fri 21-Feb-14 00:49:48

Just marking my place as we have been away and I haven't had a chance to play with my new toy yet!

LetItBeMe Fri 21-Feb-14 07:55:07

I used the little spinny brush head on tge stairs attached to the hose rather than the long telescopic pole!
it worked really well.
Will give more feedback later when children in bed!

Grockle Fri 21-Feb-14 08:24:58

I so wanted to test this out. It sounds as good as I had hoped but I'll never own one because it is so prohibitively expensive - and I DO buy decent vacuums but even my Miele cost less than half what this Dyson costs. Why on earth is it so expensive?

dysontrasher Fri 21-Feb-14 11:10:39

Report from housekeeper " It is awesome!" She says make sure to do all the tests as she wants to keep it. But " Oh my word" when told how much it costs!

She says, as I do, it is not easy to empty and a bit fiddly. It's a pain having to fetch and carry the tools all the time as they fit compactly on the Sebo and Miele. It struggles with lint, flecks of cotton, etc the bristles appear to be a bit short to catch threads easily, unlike a rotating bristle roller brush head.

The car test again later as it is the end of half term.

Still no idea how to add a photo!

HazeltheMcWitch Fri 21-Feb-14 11:13:45

So - my speed test. I did the house - so 4 bedrooms, halls, 2 receptions, kitchen, dining room plus bathrooms, before MIL came for the afternoon. I ignored the stairs. My caveats are (per above) that a) I have been vacuuming A LOT since I got the Dyson - both frequently, and things that I'd not normally bother with, hence it might not be as bad as my usual, and b) that I'm not normally very fats, but I am loving the Dyson so much that I am happily taking longer than usual. Sadly I had to refrain myself this time from stopping to look boast about quite how much much I had gathered.

I ignored the stairs as I had done them so very thoroughly before. I didn't do a 'moving the furniture' clean, just the floor areas, and concentrated on the muddy halls plus all the many areas where pets sit and shed hair. I was aided by 2 DC - one of whom had a stopwatch, the other caddied the attachments. Both shouted 'encouragement' at me... We took 22 mins, and I have no idea if this is quicker than usual! It was certainly much much much more effective - for eg the pet hair was sucked up on first pass, I don't need to 'scrub' at it.

I suspect that for a bit, I might not be much quicker, rather I will vacuum more often and so very much more effectively.

Re the emptying, I echo what MrsShrek says - that do to the hinge and the shape of the canister, it is a bit of a faff to get the last bit of dust out. It feels like you really want the canister to open up entirely (so 180 degrees), but it doesn't. The other slight 'niggle' is that relocating the canister back on the vacuum is a bit tricky. But it is probably just a knack that will come with practice.

Re manoeuvrability, it is SO much better than my Vax cylinder. The ball makes it move around very happily, on all floor surfaces.

ComfyLeatherChair Fri 21-Feb-14 17:25:11

Sob. I am so jealous of your new Dysons. My much loved 10 year old Animal has finally given up today and gone to the big Hoover Heaven in the sky.
No way I can afford the Cinetic though!

MartyrStewart Fri 21-Feb-14 18:44:44

Challenge 1: Speed
Dry mud, dog hair, post-breakfast crumbs – everyday mess quickly builds up. Busy lifestyles mean people are short on time and need a machine capable of speedy cleaning. It requires a machine engineered for tight turns and easy cleaning across multiple floor types.

Your challenge: How quickly can you clean your home from top to bottom with the Dyson Cinetic when you're pushed for time, for example when you need to leave for work, the family or a friend is due to pop over or the children come home from school?

This morning we had unexpected guests at short notice and I managed to hoover 3 bedrooms, living room, kitchen and stairs in less than 20 minutes - most of this was the stairs.

Below are some other questions we’d like you to answer but feel free to add any other thoughts you may have.

1. What was your overall first impression of Dyson Cinetic?

Very light and nippy, I love that I can whizz round with it and do both carpeted and uncarpeted floors. A friend commented that it looks like something out of a Sci-Fi film. I love all the different tools but it's a shame they don't clip on to the vacuum itself.
2. How did your Dyson Cinetic compare against your usual vacuum cleaner?

I have a Bissell cat and dog which is an absolute beast - I can't comfortably carry it upstairs. The Dyson is comparable to the amount of hair it picks up but seems to pick up more dust, yet weighs less than half the weight. I do find the drum is a bit small on the dyson though, although I found it fairly easy to empty, it does need emptying frequently as it fills up so quickly.
3. If it came up in conversation, would you recommend Dyson Cinetic to your friends/family/other Mumsnetters? If so, why? If not, why not?
I would say it is a brilliant vacuum but the price is off putting - The Bissell cost less than a third of the cost of the Dyson and performs almost as well.
4. Is there anything else you would like to tell us about your experience with the Dyson Cinetic?
I am very fond of it already and would like to say thank you very much for having the opportunity to try it out!

Justyou Sat 22-Feb-14 08:35:26

Firstly just wanted to say thank you so much mumsnet and Dyson for letting me test this machine, I feel so lucky to be chosen!

CHALLENGE 1: SPEED

We've had a mega busy, messy half term with decorating, room swapping and a birthday party here last night so the housework has been quite neglected right up until two hours before the party, whilst my husband rearranged all the mess everywhere I managed to vacuum the whole house, including stairs in around half an hour and It really looked like a thorough job had been done.

1. What was your overall first impression of Dyson Cinetic?

I love it! I was so excited watching out for the delivery , and as we were pressed for time waited until the next day so we could set it all up properly. I've never had a Dyson before but ALWAYS wanted one, and my initial thought was WOW. It looks very high tech and modern and all the gadgets that come with it seem great.

2. How did your Dyson Cinetic compare against your usual vacuum cleaner?

Amazingly well. I've never had an expensive vacuum cleaner before and seem to need to replace one each year but now can see the difference if you spend more. The main thing I noticed afterwards was the stair carpet - I love the way it looks nice and clean and fluffed up after its been vacuumed but the effect only ever lasts the initial time until its been walked on once or twice ( which if I'm lucky is 10 mins max) but despite lots of feet up and down still looks great. I also found it really easy to manoeuvre around, no tipping over or keep getting stuck around bits of furniture - it seemed to just glide around with me.

3. If it came up in conversation, would you recommend Dyson Cinetic to your friends/family/other Mumsnetters? If so, why? If not, why not?

I have told everyone how fantastic it was and how much I love it but it is really expensive and while I can now definitely see why you'd splash out on a Dyson I don't think I would ever be able to justify splashing out that much cash on the highest end model ( although if I won the lottery , for sure!)

4. Is there anything else you would like to tell us about your experience with the Dyson Cinetic?

That I'm really impressed, it seems to 'smell' cleaner as I'm vacuuming as if all the dust isn't flying around driving me crazy making my nose feel stuffy. The spinny bit on the bottom (cant think of a proper name for it) seems to be spinning crazy fast so I'm not going to be pretending to sucking the kids up with it as usual - but there's always the hose I guess!!

gazzalw Sat 22-Feb-14 13:04:30

Apologies late to the party here..... :-)

Thank you so much for picking us for this challenge. We are a bit slack with cleaning duties around here and our former vacuum cleaner (an upright one) didn't really clean effectively so we were well up for the Dyson Cinetic product trial.

Challenge 1: Speed

Half-an-hour from top to bottom and that's with cobwebbing duties thrown in for good measure! Superb. DD thought it a particularly fun activity putting the stopwatch on me hoovering :-)

1. What was your overall first impression of Dyson Cinetic?

Sleek, smart, light and easily portable (DD managed to carry it downstairs on her own and she's a lightweight 8 year old!). Highly manoevrable too which has to be it's biggest plus!

2. How did your Dyson Cinetic compare against your usual vacuum cleaner?

There is no comparison at all.The Dyson wins on every count.

Old vacuum cleaner upright, cluncky, difficult to carry upstairs, didn't effectively get into the nooks and crannies even with the relevant attachments. Had to turn it off to change from carpet to lino/wood flooring function.

Dyson a lot quieter, easily more manoevrable, very versatile (with much better designed adapter-heads), super-efficient in the difficult-to-access areas, brilliant for clearing away ceiling-hanging cobwebs......, like the handle - grip excellent so easy to use with only one arm rather than having to apply real pressure with both!

3. If it came up in conversation, would you recommend Dyson Cinetic to your friends/family/other Mumsnetters? If so, why? If not, why not?

I assuredly would although I'm not generally one for having conversations about household appliances, unless it's with my Mutha! Although having said that, it's a fantastic miracle of British engineering so worth singing its praise on all sorts of levels, aside from its domestic god(dess) functions :-)

4. Is there anything else you would like to tell us about your experience with the Dyson Cinetic?

Early days yet..... The DCs have been very keen to try it out which can only be a very good thing! No excuses for dusty, dirty carpets in their bedrooms then :-)

LetItBeMe Sat 22-Feb-14 20:27:38

Your challenge: How quickly can you clean your home from top to bottom with the Dyson Cinetic when you're pushed for time, for example when you need to leave for work, the family or a friend is due to pop over or the children come home from school?

** It took me about 20 minutes to go from top to bottom. I did find that the canister that collects the hooverings has a really limited capacity so I had to empty it part way through. I hovered the dog beds which always pulls out a lot of hair.

1. What was your overall first impression of Dyson Cinetic?

** Wow... how much shiny plastic! It really is rather a lot of plastic. Does it need that much?
It was light to lift out the box and easy to put together on its arrival.
DS thought it was amazing and has named it 'Big World' from the film Robots!
It is quite noisy and loud. The attachments on the hose are irritating.
I like the crevice tool with the slidey bristle feature, I hope to use that a lot on skirting etc.

2. How did your Dyson Cinetic compare against your usual vacuum cleaner?

I have a Sebo D2 that I've had for 3yrs. I think aesthetically I prefer my D2. The dyson feels quite cheap and brittle in comparison. The sebo is 'solid'. I was looking to try bagless again but having already emptied the dyson canister countless times I'm not immediately convinced about the difference.
The canister is also terribly designed by Dyson. When I eventually found the button to open the end, the 'door' opens downward to all the bits go into it as they are tipped out. There isn't a proper handle either to hold while you empty it so it's a two handed shake whilst trying to hold up the bin lid and rake it out with my hands because the filter fills the cylinder so the hair and dust gets wedged in!
It's also a bit tricky to get the canister back into the machine. All in all the waste collection/emptying is a faff.
It brought the carpets up nice, they looked brushed and the spinny brush did good on the stairs.
I got a lot of fluff up, mainly cat hair! I'm not sure if this is because it's better on carpet than the Sebo or if in reality, the hoover actually has to go over the carpet to pick up hair and thought alone doesn't do the job! I never get round to hoovering upstairs and the carpets get neglected.
I'm also disappointed you can't vary the suction power. I like to hoover the door mats without taking them down the hall attached to the hoover and for 'dusting' and upholstery.

3. If it came up in conversation, would you recommend Dyson Cinetic to your friends/family/other Mumsnetters? If so, why? If not, why not?

I'm not sure yet. I think if i'd paid the extortionate RRP I'd be disappointed in comparison to my £300 sebo.

4. Is there anything else you would like to tell us about your experience with the Dyson Cinetic?

MrsShrek3 Sat 22-Feb-14 23:54:19

oooh. came to post the promised photos now I'm on laptop but I don't seem to have the "browse" button at the bottom as other photo threads do.... I take it you don't want the random photos of my floor grin

3girlsunder3 Sat 22-Feb-14 23:55:07

Firstly, thankyou very much mumsnet and Dyson for picking me, was stupidly excited when I had the email!

My overall impression of the Dyson is very good, it looks really space age, is really light, incredibly manoeuvreable on its ball and very very powerful. Basically it's the most fun I've ever had using a household appliance!

The cinetic makes my other cleaners look like rubbish! It is so much more powerful, picking up literally everything in its path! I have a ridiculous amount of hairy dogs and struggle with cleaners, as they just can't cope with the hair, mud and general debris. I thought my Dyson dc 07 and miele cylinder were doing an ok job but this is picking up so much more and looking much cleaner. The only downside to picking up sop much is the small cylinder size which needs emptying frequently,I am still needing to empty it several times per cleaning session. This is a small price tip pay though for such great performance.

I would absolutely recommend this cleaner to anyone and have already been extolling it's virtues to everyone I meet!! It is however prohibitively expensive and I would guess not within budget for many of us.

Anything else? Yes, I have had the same problem emptying it as others have mentioned, the lid/flap doesn't fall away at a sharp enough angle, and so needs to be up ended to clear it.
I have found the brushbar on the carpet attachment brilliant as it cleans everything, I have found I can do the whole house with it without having to change to the hard floor tool, which I find a pain to do!

Today I did the speed test. My house gets filthy on a daily basis and covered with mud thanks to the lovely weather! Factor in 3 kids and 5 dogs and you get the picture... I have an older 3 beef house and a combination of wood floors, carpet and tiles. I managed top clean top to bottom in Leeds than half an hour, thanks to the whizzy head I got under the majority of furniture too.
This is much quicker than usual,I am seriously impressed.

I really love the Dyson!

3girlsunder3 Sat 22-Feb-14 23:56:53

Ps sorry for typos, am on mobile.

HazeltheMcWitch Sun 23-Feb-14 00:28:32

LetItBeMe - you mentioned 2 things that I think the Dyson has thought of for you/us:
- 'rake it out with my hands' - there is a sort of spatula-type thing attached to the canister, that is removable, and is so we don't have to stick out hands into the grot.
- 'you can't vary the suction power' - have you found the suction release trigger? It's on the handle of the hose. You squeeze it, and it cuts the suction right down.

I've explained this really badly, so look at the A4 'Operating Manual', top of P5.

Yours, HazelWhoLovestheDysonMoreEveryDay

LetItBeMe Sun 23-Feb-14 07:11:12

im actually going to get up and look even though it's my lie in day!

LetItBeMe Sun 23-Feb-14 07:53:58

so now I know that you can vary the suction, clean out the canister and that the tools actually go on the wand not the hose.
Thankyou Hazel. #imnowlovingthedysontoo

dysontrasher Sun 23-Feb-14 09:02:34

I haven't needed to empty the canister more than once, perhaps my house is cleaner than I imagined! Speed clean coming up after the weekend.

HazeltheMcWitch Sun 23-Feb-14 10:54:11

LetItBeMe grin

#SorryForRuiningYourLieInEvenThoughYouHaveNowSeenTheCyclonicLight

Belo Sun 23-Feb-14 13:45:59

Sorry I'm late to come in with my feedback. But, we've been having some teething issues. Something to do with my stupidity I suspect... But, I can't get it to suck. It seems to blow! does that make sense? So, instead of sucking up all the dirt and crumbs of the floor, it blows them around. Has anybody else had that problem? I've read the assembly instructions over and over again and they're pretty basic so I don't know what I could have done wrong... I'm hoping for help on here. So, if anybody has any suggestions please let me know. But, the house has got really bad so our old hoover is going to have to come out of retirement.

Babieseverywhere Sun 23-Feb-14 18:49:05

Belo, I suspect you have wooden floors like me...I am having the same issue. I rang the Dyson helpline and they are sending out a different hoover head for me to try.

I will post full feedback shortly and repost when I get my new head to test.

Belo Sun 23-Feb-14 19:37:09

Yes, wooden floors (and polished concrete). Will make a call tomorrow! Did you explain that you were part of a mumsnet trial when you called?

emmaand3 Sun 23-Feb-14 20:00:43

Here is my first thoughts. Thrilled to have my hands on the dyson. So thank you also!

1. What was your overall first impression of Dyson Cinetic?
The Dyson was much lighter than I expected. It went together really easily and I am pleased with the size of it. Which is compact and ideal to store out of the way. There are lots of different attachments for different jobs.
2. How did your Dyson Cinetic compare against your usual vacuum cleaner?

There is no comparison. I like seeing how much dirt has been picked up. We have cream bedroom carpet and it actually looks like new again. It is a little louder than my hoover but I don't care about that!.

3. If it came up in conversation, would you recommend Dyson Cinetic to your friends/family/other Mumsnetters? If so, why? If not, why not?

I have already mentioned it and said what a good job it does. For anyone with animals or asthma (like my daughter) i would pay this price if it really helped. Doing this review has shown me that it is worth it. My husband had a noticeable wheeze whenever we hoovered yet it doesn't happen with thid dyson.

4. Is there anything else you would like to tell us about your experience with the Dyson Cinetic?

I didnt realise my home had so much dirt in it!

LetItBeMe Sun 23-Feb-14 20:14:17

MNHQ How do we add pictures?

Babieseverywhere Sun 23-Feb-14 22:09:22

Belo, Only when she asked me where I bought it from. She had already promised sending me the new head....very good professional customer service. 10/10 for customer service.

EF2012 Mon 24-Feb-14 00:14:17

Message deleted by MNHQ. Here's a link to our Talk Guidelines.

MichelleMumsnet (MNHQ) Mon 24-Feb-14 09:42:14

Hi all - thanks for all your feedback so far! In response to those of you who are struggling to add pictures, if you're using MN on your mobile or tablet, unfortunately we haven't yet enabled a feature for pictures to be uploaded (though it is a work in progress!). However, if you're on your desktop then you should be able to add pictures at the bottom of the comment box where you can choose the image files you'd like to upload. Hope this helps and is clear!

dysontrasher Mon 24-Feb-14 13:13:19

Here is the first pic, taken after a through house clean with a Miele and a Sebo

dysontrasher Mon 24-Feb-14 13:29:49

A work in progress by my Angel, who thinks it is "awesome"

dysontrasher Mon 24-Feb-14 13:36:31

This is one weeks dirt and dust!

HazeltheMcWitch Mon 24-Feb-14 14:06:46

One week's worth? Ha, that is NOTHING!

This is a couple of room's worth. blush

Am sure that I ought not to be sharing the evidence of my slatternly ways / my clearly crap other hoover, but hey ho. I love the Dyson so very much still - it really is picking up much more grot, more quickly. And I assume that the '54 cyclones across two tiers, each with an oscillating tip' are working as there is no dusty smell now when I vacuum - it all stays within the Dyson, and nothing clogs.

HazeltheMcWitch Mon 24-Feb-14 14:08:04

And double blush blush that I wrongly placed an apostrophe.
The horror!

dysontrasher Mon 24-Feb-14 14:23:42

That's okay HazeltheMcwitch, I just omitted the apostrophe altogether, ironic when I bought a book on grammar this morning!

My house is obviously cleaner than I think, but I have to say when I go to some of my colleagues houses, I am shock at their mess blush

JulesJules Mon 24-Feb-14 16:44:21

envy

Reading this thread has made me want one more than a Miele Cat and Dog. But SO expensive!

LetItBeMe Mon 24-Feb-14 19:26:36

This debris was my bedroom alone! I'm mortified! Whilst I don't hoover that often I had no idea it was this bad.
I hoover every few weeks and dust pretty regularly. The state of the canister shows how much dust its collecting. This is after a week of use.

LetItBeMe Mon 24-Feb-14 19:47:30

That should say in respect of the carpets, I hoover downstairs hard floors most days, sometimes twice a day!

MrsShrek3 Mon 24-Feb-14 20:18:15

good to see we now have photo adding ability on this thread (I was on the desktop computer for my previous posts, and MNHQ hadn't enabled photo sharing on the thread earlier in the week!) Thanks for sorting it MichelleMN smile

as promised, here's mine...

3princes Tue 25-Feb-14 09:47:22

Hi all,
Well after a weekend of Dyson testing (and an afternoon in A&E) I've got my review head on and will post all later when I'm on my laptop so can hopefully do pictures too.
Have to say that I am rather impressed so far, it's done a lot better than I thought that it would!

HazeltheMcWitch Tue 25-Feb-14 11:30:55

3princes - I hope that the A&E and the Dyson are in no way related?
Hope all ok...

Belo Tue 25-Feb-14 14:14:46

Babieseverywhere I've just phoned up from work as I didn't get a chance yesterday. They told me I need to phone again when I'm at home to run through some checks. No offer of a new attachment...

Did try it again though after you mentioned the wooden floors, and it seemed to work OK on upholstery. So, it could well be the head. But, isn't one of the selling points of this hoover is that it is supposed to work on all surfaces? It would be a bit of a nuisance if you have to change heads to go between carpet and hard flooring. I've temporarily gone back to my old Miele.

Cataline Tue 25-Feb-14 17:33:05

I'm having trouble with one of the attachments too! Just about done with challenge one- will post later if I get a chance!!

dysontrasher Tue 25-Feb-14 17:39:37

A quick top to bottom as sister arriving to stay, 30 mins, but I didn't do the bedrooms she won't go in, or rather she shouldn't but she is nosey! Great to run from floor to carpet and then floor, including the tile bathroom floors. Getting a little more used to handling it.

Bonsoir Tue 25-Feb-14 18:06:02

After reading this thread, I thought I would investigate buying a Dyson Cinetic and went along to my local (Paris) showroom. OMG DYSON you need to do something about your customer service in Paris. I have lived here for many years and thought I was hardened to the legendary Parisian levels of (non-existent) service but rarely have I been insulted as many times in so few sentences as I was this afternoon.

gleegeek Tue 25-Feb-14 20:34:15

Hi I had an email earlier from MN saying there is another Dyson challenge! But where is it??? Probably being a bit dim...

I'm enjoying my Dyson but I don't want to do a big clean if the challenge wants me to try cleaning a very dirty room...

HazeltheMcWitch Tue 25-Feb-14 21:34:32

MNHQ have edited the OP

gleegeek Tue 25-Feb-14 22:12:17

Thank you Hazel - so obvious blush

Oh God, hidden grotty areas - I have loads of those! This may take some time....

LetItBeMe Wed 26-Feb-14 07:10:18

oh I was going to try it in the car after allowing ds to eat a sausage roll in there at thr weekend (traditional lincolnshire from the butchers not greggs! )
I found the brush on the crevice tool great for cleaning ds bigger toys and his hot wheels track! Gets in nicely around the ikea trofast storage too.

I must be being extraordinarily dim, or possibly not awake yet, but what is the second challenge? I had an email but cannot find it anywhere....

Ah fudge, found it!!

Belo Wed 26-Feb-14 10:46:34

MNHQ Not sure what to do about the challenges. I've just come off the phone to Dyson and it sounds like my main head is faulty. I can get one of the other heads to work, but as it doesn't have the revolving brushes it's not going to be as effective, or as quick to use. They're sending me out a new brush which will take 5-7 working days to arrive. Should I wait to get that and be late with my challenges? Or, should I do the challenges with the other heads that I've got?

MichelleMumsnet (MNHQ) Wed 26-Feb-14 10:52:05

Belo, sorry about your problems, Dyson customer service would like to post the following,

"Hi Belo,

Thanks for sharing your feedback – that definitely doesn’t sound right! I’d like to get one of my colleagues to take you through some quick troubleshooting checks so we can pinpoint what’s happening here. Can you please email me directly at help@dyson.co.uk with your full contact details? If you can also include the serial number that would be very helpful. You’ll find this printed on a white sticker on the underside of the machine.

Once I have this information I’ll be in touch as soon as possible.

Best wishes,

Jack
Dyson Customer Service"

Belo Wed 26-Feb-14 11:31:32

MichelleMumsnet I've emailed dyson outlining the problem. Babieseverywhere is also having the same issues as me.

MrsShrek3 Wed 26-Feb-14 17:21:21

we pulled out the stereo cabinet. so much fuss to move all the plugs and wires that we don't move it. however, dh was swapping something (geeky) around so he pulled it out. oh my. I used the long end with the little brush - at first without the brush down, then dropped it down for the corners and the skirting boards. this is the stuff the dyson is made for. And in a league of its own in comparison with our previous vacuums. I also did the corners in the porch, a harbour of all manner of bits, leaves, mud, dust, everything. all gone. my porch is clean! for that one I began with the hard floor attachment with the brush (it's tiled) and moved on to the long nozzle as before.

Will do challenge number two at the weekend, it will involve dh pulling the sofas out - I want to get at the spaghetti junction that is the computer / printer / phone charger cables next to the sofa.

Those of you that have done your review, what name did you do it under? Your real name, your MN name or another made up name??

Feel under pressure to come up with an original title for my review too....

dysontrasher Thu 27-Feb-14 11:15:04

I have just tried the crevice tool test on the car, whilst it cleans beautifully down the back of the leather seats, and in the seams, it fails dismally on the carpets. It normally takes me 15 mins to do my 7 seater tank, -(Mercedes GL500) after 15 minutes I gave up and resorted to the beaten up garage Henry. It couldn't get the pine needles out of the ribbed carpets, I was concerned about breaking the crevice tool as it is a bit flimsy for the job. I use the Henry one to BEAT the car mats clean in minutes. I found it very hard to manipulate in the car, the handle is too big and wide to go all the way down the seats, unless the crevice tool can comment directly to the hose with no handle piece?

The Dyson is far better for carpet/floors etc but not fiddly work.

dysontrasher Thu 27-Feb-14 11:22:50

Update, I have managed to fit the crevice tool to the hose directly, but the hose is too fat or too large a girth to hold comfortably in your hand blush dirty mind whilst trying to vacuum.

ksld Thu 27-Feb-14 12:12:17

Challenge 2: Hide and seek

Your challenge: After cleaning each room – and the car if you have one - let us know where the hidden dust lives and how you tackled it – which accessories did you use?

The worst dust was on top of the (too big) lamp shade in the stairwell. It is too high to reach so I used the crevice tool on the end of the pole at furthest extent. However I think I should have lessened the suction because I managed to 'suck' the lampshade off the light fitting, and now have a bare bulb. No more dust though as it was easier to reach once it bounced down the stairs! Had to do the stairs too as it left dust all down them.

I haven't done the car which is filthy as I am afraid of trashing the Dyson. The car is full of little stones which get stuck in muddy football boots as the boys walk back from training over some gravel. I think these would count as rubble as might crack the plastic canister as they whirl around?

Additional comments as I continue to use the Cinetic:

Emptying it is really difficult. It suggests using a plastic bag, but I can't see how - my supermarket carriers are not big enough to take the opened lid and the canister so I can't make a seal around the canister to stop the dust going everywhere. Yesterday I just emptied it straight into the dustbin and a gust of wind took all the dust straight out and over the garden! I need 3 hands really - one to hold canister, one to hold lid open and one to scrape. Will have to experiment to find out the best way to do this.

I did the whole house yesterday and even having used the Cinetic several times already I had to empty 3 times to get round my (not very big) house. I don't think the canister takes enough stuff for a messy household like mine - the dog hair in the sitting room daily fills it up.

LetItBeMe Fri 28-Feb-14 12:02:22

cleaning out the car

Well I must agree with the previous poster, this is not going to win the Dyson any points I'm afraid.
The suction through the crevice tool was weak, it didn't pick up the bits.
The spinning little head was great on the mats out of the car but too cumbersome to manoeuvre inside the foot well.
The crevice tool is too long to use the dusting bit on the dash although it was good in the centre console pocket bits/cup holder etc.
The lead is also too short for my drive/ socket set up without digging the extension lead out of the garage.
Emptying it is still a challenge even with the spatula and its capacity is so small it irritates me.
Overall, disappointing for such an expensive machine.

I live in Italy, where can I buy it here ? any ideas ? thankyou, love the positive comments!!! My current hoover is shit!!

Justyou Fri 28-Feb-14 13:20:02

Challenge 2 hide and seek
I have found the crevice tool to be perfect for all of the crumbs that hide down the sides of the sofa cushions, also my pet hate which is down the sides of the washing machine and cooker , without fail there is always yucky unidentifiable objects and I hate this job but the Dyson picked them up no problem.
I also found the Dyson hose to be great for under the beds where huge amounts of fluff and hair gather weekly.
I need to give my car a good clean but am a bit apprehensive to Dyson it incase the little stones and grit on the floor damage it- May need to return to my old cheapy vacuum for that job although I d love it to have a really thorough clean I don't think I want to take the risk.

gleegeek Fri 28-Feb-14 21:27:04

Challenge two : hide and seek

Pros and cons with the Dyson in this challenge! I agree with the PP that the crevice tool is too wide to fit down the sides of my cooker/washing machine/fridge where the true dirt lurks. But it's great for running along the top of curtain poles and under furniture. The suction means all sorts of crud came out from under the computer cupboard! I find it's good for cleaning round the feet of our kitchen stools where the dog hair accumulates.
I didn't get on that well cleaning the car tbh. I have a small 3door Peugeot and just couldn't get into all the nooks and crannies, although the boot has come up nicely. Dh is going to have a go at the estate car and see how he gets on.

I'll ppst back when I have more to say!

Ah fudge, I posted a huge recount of my adventures with challenge 2 and the computer appears to have eaten it!! I even included two pictures!!
Will have to repost it tomorrow, really really don't want to type it all again now...

Bugger and blast and bollocks!

Jellibelli Sat 01-Mar-14 22:32:46

Oooh! Found you all at last! I couldn't find the thread and have only just received Challenge 2 - I didn't see hide nor hair of Challenge 1.... I have gathered what I am supposed to do from this thread though.

Our last vacuum a Miele Cat and Dog was dying so I was very excited to trial the Dyson Cinetic. It has been fab in almost every aspect so far. In answer to the questions..

1. What was your overall first impression of Dyson Cinetic?
The box is surprisingly small. I thought it was going to be a big, heavy monster of a machine, but not in all, it fitted in a compact box. As you know Dyson were kind enough to deliver my vacuum but if I had to carry this from a shop to my car for example, it would have been quite manageable.
The packaging was impressively well designed and felt well made (although my mind is still unsure whether I would prefer to save a few pennies on the packaging or if I had paid for my Dyson, satisfaction that if the packaging was of great design and excellent quality and it was designed to be thrown away, then my product itself would be fabulous).
When put together - very straightforward - the vacuum itself looks great with the satisfying transparent chamber that collect our crud. It looked like it was going to be terribly noisy but a flick of the switch and no - just normal expected noise. A pleasant surprise again

2. How did your Dyson Cinetic compare against your usual vacuum cleaner?
The Dyson compares favourably to our dying Miele. It is much, much quicker and much, much more efficient, and the first time it had a tough challenge as I can now see how hard it had to work to get everything Miele left behind, But very impressively effective with just one sweep of the head. This has made it nice and quick for Challenge 1.

3. If it came up in conversation, would you recommend Dyson Cinetic to your friends/family/other Mumsnetters? If so, why? If not, why not?
The vacuum IS impressive but it has an impressive price tag too so I am not sure if I would recommend anyone to pay such a large sum for a vacuum. It is early days yet on such a large payment. It seems to struggle with stray cat litter too. Perhaps this is too close in nature to ash and building rubble?

4. Is there anything else you would like to tell us about your experience with the Dyson Cinetic?
DH said that he found the handle a bit uncomfortable after he cleaner a particular large rug, but it has not been an issue for me. I have noticed I clean with quite a loose, open hand - perhaps he is a 'gripper', I will encourage him to have another go, watch and report back.
The head is impressively agile. It has no trouble working around the kitchen table with the chairs pushed in, despite there being a forest of legs to work around - all speeding up the job. I know nooks and crannies are coming up in Challenge 2 but we were delighted to use one of the attachments to rescue a Tupperware lid which had fallen down the side of the cooker months ago, so we had released that and got all the other debris out from down there too - a big celebration! Stair tool is good and again, looks impressively well designed. The tools on the stalk don't really get in my way so happy to have them living there, ready to go when required.

Challenge 1 Top to Bottom speed Challenge
Dyson and I completed this challenge in 32 minutes, we have 4 bedrooms, 2 receptions kitchen, bathrooms, mostly carpet with some (wet rooms) in lino. Being able to travel from carpet to lino and back again saves faff and time, a big bonus. I was delayed by it struggling with more concentrated cat litter areas. It is happy with stray bits on the carpet but didn't like more dense areas on the bathroom lino floor. A bit disappointing. I am wondering if this is what has killed my Miele. Perhaps I need a new strategy for stray cat litter particles....?

Jellibelli Sat 01-Mar-14 22:41:05

I should have added that the head seems to be managing admirably with the fur from our two house Persians and the long hair from my daughter and me. Miele has struggled with this for a long time, I frequently had to cut out the hair and fur mixture from the bristles to free up the bristles to do their work, but this head design seems to be managing much more successfully - no scissors required so far....

MartyrStewart Sun 02-Mar-14 18:42:47

I completed challenge two today and oh my life the amount of hair down the back of the sofa was scary!

It also coped admirably in the car - my car smells all new again and the crumbs and muck are history! I love the head with the two whizzy brush things on it.

I agree with others that an even narrower crevice tool would be helpful but I am falling in the love with the Dyson just a little bit more every time I use it.

Challenge Two Hide and Seek

We completed this challenge yesterday. First we moved some furniture aside. We found a thick layer of dust on the carpet behind the bedside cabinets. I used the standard rollerbrush multifloor attachment for this. It did the job beautifully. (Photo attached)

I then attached the crevice tool to the extended pole, slid the brush bit down and went in between furniture-too-heavy-to-move and skirting boards. Again, the suction power was fabulous and it cleaned out a fair bit!! When doing skirting boards my only wish would be that the bristles on the brush attachment were a bit stiffer.
I then used this same combination to reach underneath the sofa where a myriad of computer / technology cables are hidden. I did not want to use a bigger attachment for fear of sucking the cables up...
I ended up with a decent amount of fluff in my cylinder, worth doing!!

Next I made dh tackle the car. He had just collected dd from the stables and the car was full of mud, hay and an assortment of horse and dog hairs.
We attached the crevice tool straight to the hose and that brought the seats up nicely. Dh tackled the seats, footwells and boot of the car with good results. We had pulled the carpet mats out of the footwells and attached the little whizzy stair attachment to the hose. This brought the mats up like new! (Photo attached)

All in all a very successful challenge. I know some posters have said they find the crevice tool too big but dh and I have found it to be fine for our needs.

MrsShrek3 Sun 02-Mar-14 23:23:57

we've had a rollerbrush malfunction! it turns out that the housekeeper had got a bit enthusiastic and sucked up a sweet wrapper, which had lodged itself then become covered in a tonne of fluff and blocked the nozzle, ruining the suction power.
with a bit of logic and deduction we quickly established the blockage issue, turned the slot to remove the roller brush, all very easy, unblocked the nozzle (finding the offending paper) and reassembled it in a few seconds. back to 100% performance. was very concerned at first that there was a problem, and thought we'd broken it with an excess of unofficial challenges but troubleshooting was remarkably easy. phew!

HazeltheMcWitch Mon 03-Mar-14 14:43:36

Challenge 2 :

Well, I still haven't cleaned the car, as it has barely stopped raining, and when it does, I need to do gardening. But luckily I have lots of other filthy areas (fnar fnar).

I have braved the built-in cupboards that we have. The doors are floor - ceiling, so dust etc creeps in. As does lots of pet hair it seems. I used the crevice tool a lot here, both with and without the brush, and the mini turbo tool for the carpeted bits of the cupboards.

I also vacuumed the books in the bookcase - again, using the crevice tool with the brush, vacuuming the spine and the top where the pages are. I have a lot of books, so this took eons but was a good job well done. I agree with a PP that the brush is very soft - I was glad of this when vacuuming the books, but there are other times that I would prefer a stiffer brush.

I also gave the kitchen crevices a really good clean - eg down the sides of the appliances. Again, I agree with PPs who have said that they have found the crevice tool could be a little slimmer. I ended up taping a damp cloth to a long stick, dragging the dust out, then vacuuming it off (I have a range that I cannot move).

Possibly my worst area was the top of a huge oak (freestanding) wardrobe. It is big and massive, and I never ever move it. I planned to clean the top of it, but there was so much dust that I didn't want to pull it off with a cloth and have it waft about everywhere. I ended up climbing a step, holding the Dyson in one hand, and the crevice/brush in the other (not using the wand so I could get the best angle). The Dyson is so light that I was able to do this easily.

Thanks again Dyson and MN - my house has never been as dust-free! You can really notice the difference, there is just NOT that smell of re-circulating dust when vacuuming, that I had thought was the norm. My spring cleaning has been really something else this year!

Florin Mon 03-Mar-14 15:54:35

Our car was a complete state due to the normal toddler problems. Mud from boots and pushchair and crumbs from food. The dyson made short work of it and it was sparking in 15 minutes. We also use the crevice tool

Florin Mon 03-Mar-14 16:00:31

Challenge 2:
Pressed post too quickly. We used the crevice tool on the long handle to get rid of the cob webs in our high stairwell that had been unreachable and been annoying me for months they are now finally all gone. Finally we decided to tackle the dining room which is where our long haired cat spends most of his time. The cat likes to sit on top of the fish tank which means on it, behind it and down the side of it a lot of hair gets deposited. As the fish tank holds 200 litres and is solid oak so is completely unmovable. We managed to get rid of all the hair using a mixture of the different attachments. I also used the upholstery one to clean the material covered dining room chairs nice and easily.

dysontrasher Mon 03-Mar-14 16:39:30

DH used it today, will reveal all later!

3girlsunder3 Tue 04-Mar-14 14:38:54

Challenge 2 - I have a really heavy sleigh bed that just will not move! It is fairly close to the wall on one side, too close to fit a conventional vacuum head, so consequently the floor there was, or so I thought,a bit grubby due to only being able to hoover using an attachment. I used the crevice tool and in one spot the mini turbo tool to clean down the side and my word the dust and dog hair picked up is amazing. This Dyson, in my experience, maintains really strong suction even when using the various attachments,which is brilliant.My previous Dyson and miele have probably half the suction of this machine whilst using attachments, and with a busy child and dog filled house this has made a huge difference! The crevice tool would benefit from being a little slimmer but I have still had great success in hoovering under my bed using the crevice tool and strong suction alone, a real plus as the bed us a 2 man job to move even an inch!

This Dyson is fantastic!

MichelleMumsnet (MNHQ) Tue 04-Mar-14 16:50:34

Thanks for all your comments so far (keep them coming!) Just so you know, Dyson experts are on hand to help with any questions, and we've pm'ed some of you with a response from Dyson. Please let them know if you have any further issues by contacting Jack at help@dyson.co.uk if you need support with your machine.

Challenge 2:

Still loving the Dyson!

We moved into a do-er upper last year and our small bathroom has the BIGGEST suite ever in it, which results in a lot of hard to reach spaces. With my DC07 I had to use the crevice tool, but with the DC54 I was able to manoeuvre the multi floor head in and around.

I am also able to reach all the way under DD's bed to the wall without having to pull the bed out.

I used the crevice tool to clean down the side of DD's wardrobe and drawers.

I used the brush dusting tool to clean the tops of the picture frames and door frames, which was very quick, effective and easy.

The car was the best though - it was bogging, but using the spinny brush head attachment and crevice tool on the seats, floors and boot they came up beautifully. Best of all the dusting brush got all the annoying tiny bits of debris from the instrument dials.

It has performed brilliantly on everything I've thrown at it.

emmaand3 Wed 05-Mar-14 14:12:05

My dust collects in the corners of the kitchen as I have tiled flooring. I use the hose to get right into the corners. I also use the hose to get between kitchen units and the fridge.
I also used the crevice tool for the ceiling corners and especially on the landing.

Just used the hard floor tool for the first time. I've been using the multi floor tool because we have multi floors, so it seemed unnecessary to swap them over.

Whilst it is definitely unnecessary, because they both clean equally, it is so lovely to vacuum hard floors with the hard floor tool - so light! So glidey! Fits further under the furniture! All in all, same clean, but less 'work' to use.

I love it!

Babieseverywhere Thu 06-Mar-14 12:06:21

Ironically, thanks to the Dyson I have done so much cleaning recently, I haven't had chance to type on here ! I have done both challenges, took loads of pictures and I will post a full review this evening, when the kids are asleep.

Babieseverywhere Thu 06-Mar-14 21:57:05

Your challenge: How quickly can you clean your home from top to bottom with the Dyson Cinetic when you're pushed for time, for example when you need to leave for work, the family or a friend is due to pop over or the children come home from school?

I hoovered our three bedroom house, in 30 minutes, not including moving furniture. But the living room on it's own took 10 out of the 30 minutes. As this is the room the kids eat breakfast in and the cereal seems to be ground into every inch of the wooden floor !

UPDATE. With the new better head dyson posted to me, I can now hoover my house, including under sofas in 20 minutes and as I do hoover the house daily I like that it doesn't take long and I love that the Dyson is removing dust not moving it into the air to resettle later.

1. What was your overall first impression of Dyson Cinetic?

The Dyson is a very beautiful machine. A good easy weight to carry and use. I was surprised the carrying handle seems to flex more than I expected but stands up well to being carried. I love the way the hoover follows you around as you clean, the ball moves very smoothly and has yet to fall over or get stuck.

The power lead is a very good length and allows me to plug in the Dyson in the downstairs hall and I can hoover all the way up the stairs and landing and even the bathroom, before I need to unplug and move the hoover.

I found it strange that the handle on the removable cannister was so small, I could barely fit two fingers in it. This would make carrying and emptying the cannister tricky for some people but I had no problem doing so and I liked the little plastic paddle to scrape the inside of the cannister (through i have thrown it in the kitchen bin several times, but that is user error).

I was surprised at how frequently I have to empty the hoover, but that is not a bad thing, it means that more dust/dirt is being picked up and not being left on my floor. I do wonder if I will be emptying less once the house is spotless, or maybe that will have to wait until the children have grown up and leave home.

2. How did your Dyson Cinetic compare against your usual vacuum cleaner?

It is a lot more powerful and on dust works wonderfully. However I had issues with the main head which came with the animal dyson, any larger crumbs would be blown away from the head when used on our wooden floors.

When I used the hard floor brush (which i loved being so light and easy to use and glided under the sofas) it would suck up small crumbs and dust but collect all the crumbs together in a pile before the brush head. I gave up and got a pan and brush for that bit.

Eventually I rang the Dyson helpline where a very helpful lady suggested I try a different brush head and sent me one free of charge, wonderful customer service. The new head is much bigger and bulkier than the other two heads and has a foot switch for different floor surfaces and I love it and it DOES pick up the bigger crumbs.

I love the fact the Dyson does not have any fiters to block or bags to replace, as I found my Miele needed both replacing frequently and frankly they were not cheap and very messy when the filter needed replacing.

I also do not miss taking off the Miele hoover brush head, to remove the guard and then have to use a pair of scissors to cut off the cat/human hair which tangled up and jammed the brush heads. This could be a weekly messy job, so far the Dyson has picked up loads of hair and no blockages or tangles...hurrah.

3. If it came up in conversation, would you recommend Dyson Cinetic to your friends/family/other Mumsnetters? If so, why? If not, why not?

I would recommend this hoover WITH the new head I was given with the Dyson for anyone who had the money to invest in a good hoover.

But with the original sets of hoover heads I would not recommend it to people who had a lot of big crumbs/dirt especially on wooden floors, but on carpets and for families with less animals or older children it would be brilliant.

4. Is there anything else you would like to tell us about your experience with the Dyson Cinetic?

I particularly liked the small head with opposing rotating heads, it is brilliant on rugs, stairs and even my mattress. It would be wonderful if Dyson made a proper sized big head with four or more rotating heads to use on the main floors. Especially as this head does not blyow bigger crumbs around and does pick them up properly.This would make a better all purpose/all surface head than the one that came with the machine.

Thank you for choosing me to review your hoover, I really love it and I would not of been able to own a Dyson otherwise. I am really enjoying the tasks and I will upload my photos and write up for challenge 2 tomorrow.

Tusty Fri 07-Mar-14 11:05:42

I'm some way behind on this (the joys of living in the sticks and delivery drivers supposedly being unable to find our house). So will be getting to use the Dyson over the weekend in preparation for visitors.

1. What was your overall first impression of Dyson Cinetic DC54?
I loved the fact that it's so easy to get out, connect everything up and get started. It feels easy to pull around (even my 3yo has been dragging it around and doing his own 'vacuuming' with it), and I'm loving the retractor button for the cord. So much easier and quicker than winding it in yourself. The number of attachment choices are great - I'm just going to have to work out which I need to use for what - would have been nice to have had a bag or the like to store the bits in, as we don't have space in drawers for them all, so I can see me losing bits or the toddler walking off with them and losing them.

My husband is totally wedded to our Henry, although I can't say that gets in the edges or has a particularly strong suck. He did have a go and his first comment was it wasn't very wide in covering much floor at a time. (not sure which attachment was on though?!). He found one little go in the hall half filled the cylinder (shows how much decent cleaning our house really needs), so I dread to think (or am looking forward) to seeing how much dust and grime it really gets up off the carpet.

Anniebottle Fri 07-Mar-14 14:45:23

I have been reading the glowing reports of the Dyson cinetic DC54. I am not convinced. Firstly may I just point out, from years of experience, any new vacuum will appear to pick up more dust and stuff, after all your old one has been used and abused and loses suction overtime if it is not maintained. Secondly I have had two Dyson machines in the past and neither of them lasted more than 6 months. So I am very sceptical about Dyson machines in general. Dyson machines are expensive and so far as I am concerned not value for the money. (I have a Vax cylinder type vacuum that I have had for 7 years and it still works very well!)
Also why does everyone refer to a vacuum cleaner as a Hoover? Hoover is a brand name, Hoover still produce vacuum cleaners so using their brand name to refer to other makes is misleading.
Gripe over:-)

dysontrasher Fri 07-Mar-14 15:09:14

anniebottle I have to agree wholeheartedly with your comment about calling it a "hoover" It drives me mad. How can you "hoover" with a dyson? Surely you vacuum with a Dyson/Miele/Sebo ?

gleegeek Fri 07-Mar-14 16:05:32

I typed a long message earlier, but it hasn't appeared hmm

I really want to thank a PP who mentioned how good the hard floor tool is... Well, I finally got round to using it properly this afternoon and I love it! It doesn't try to swallow up my lino in the kitchen and got the floor lovely and clean (apart from the dog biscuits which I had to use the hose for...)

I used the crevice tool to dust all my skirting boards and the brush is lovely for gliding along them. I love the soft brush for that but I'd like a harder bristly brush on the other end for the ground in muck!

Beginning to fall for Darcy Dyson....

BTW - I might have been one of the PP who talked about Hooveringblush My first vacuum cleaner was a Hoover and it's a hard habit to break!

HazeltheMcWitch Fri 07-Mar-14 17:36:27

Bloody Hell! This is possibly the most petty example of a gripe on MN that I have seen for a while.

I say hoover. Hoover (verb) is in the OED. It seems that hoover was first used as a verb in 1939. I'd say it's quite ingrained by now. Are we really misleading you, talking about hoovering on a Dyson thread. Are you often so very easily confused?

Tusty Fri 07-Mar-14 23:00:36

So, I've now had a decent go with the Dyson.

2. How did your Dyson Cinetic compare against your usual vacuum cleaner?
I find the Dyson so much easier to manoevre than our heavy henry, which only goes backwards and fowards without brute force moving it in other directions. I get move it in and out of rooms, around furniture - the rotation ball of the head is fab, and it's light enough that even my 3yo can pull it around and use it. So far the only thing that isn't as good is the length of the cord. I would usually use the kitchen socket and the Henry would get all the downstairs done from that one socket at the end of the house. With the Dyson I have to plug in the hall which is more central.

Oh, and the fact I have to empty it of dust after 2 rooms (shows how poor my housework and suck was on the Henry - quite appallingly embarrassing!) where Henry's bag will keep going for ages before needing changing.

3. If it came up in conversation, would you recommend Dyson Cinetic to your friends/family/other Mumsnetters? If so, why? If not, why not?
I do love the shape, size, movement and weight of the Dyson. For a household item it's a lot of money to spend, when I'd really rather not spend lots on 'boring, but essential items'. Although if it would keep going for longer and take less time to vacuum, then per use would potentially mean it works out cheaper than a worse performing product.

Tusty Fri 07-Mar-14 23:14:06

Challenge 1: Time challenge

Hmm, don't think any vacuum is going to be quick enough at the moment to get round the house in a short amount of time. I'm usually quite lazy and unless the place is really messy with lots of bits (OH's black sports socks fluff, straw from the farm, wood/ash from the wood burner) then I tend to only do downstairs and leave upstairs to when there's visitors or it's really messy. So a time comparison is hard.

This evening I decided to try the downstairs before tea while my son was playing. Big mistake as he wanted to use the Dyson. So plugged it in, turned it on and wash vacuuming the kitchen and through to the living room (one route only) where he ended up lying on the floor next to it, looking at the rotating head. Maybe he'll end up being the next James Dyson!

I took over to do the living room. I used the main multipurpose head, and then also the the curtains with the small soft brush, plus the cobwebs (we get loads being on a farm - as soon as you get rid, they're all back again) around the side window and cd rack which is never used so gets bad, I even tried the crevice attachment on top of the HD recorder which was looking very dusty. Did a great job there, although it didn't work on the top of the tv stand/bottom. Was great at getting under cabinets so no need to lug them out of the way.

My worst place to vacuum and look like it's been vacuumed are usually round the skirting boards as nothing gets in tight enough, but the crevice bit wasn't bad (would be nice if it went sideways more smoothly, but I could tell that the area looked lighter and more dust free with the Dyson.

I also did the hall and round the telephone table which is always dusty and cobwebby underneath because of all the cables. But one run over and it was obviously cleaned which is always good to see.

2 rooms (and it was a good thorough clean) took 18 minutes. Just after those 2 rooms, the cylinder's at the max level, so I stopped at that point. To do the house I estimate (going on that dust level of those 2 rooms) that it would be the best part of an hour which is similar to what it used to be. However, the carpets still wouldn't have looked as clean as they do now.

Belo Mon 10-Mar-14 09:54:25

Sorry I'm behind with my tasks. My new (hoover) head came last week and I did the speed test at the weekend. Here are my thoughts.

Challenge 1: Speed

So, we had friends coming over for dinner on Saturday night. I had all day to get ready the dinner ready and the house looking presentable. But, my husband was out for the day and I also had the children and their million and one activities to deal with.... I had planned on giving the house a really good clean, but in the end, by the time the kids were dealt with, I had done a bit of gardening (it was such a lovely day) and got the food ready for the evening I had 45 minutes to hoover the house, and get myself ready. Well, I did it (but forgot to brush my hair). I found the new fixed head worked brilliantly downstairs on our concrete and wooden floors. To get into the edges of the room I used to have to take the head off our old vacuum cleaner, but this one seemed to suck right up the edge (does that make sense?). And, on the steps as well, it seemed to clean the whole step without me taking the head off. When I got to hoovering upstairs I changed to the rotating brush head. I'm still not that sure that that works brilliantly. There were quite a bit of dried mud on the carpet from my daughters trainers. It seemed to suck it up, and then spit it out on a different part of the carpet with a lot of rattling noise. It also didn't seem to work very well on the tiled bathroom floors. So, I switched back to the flat head and that worked a lot better.

Was it quicker than my old Mielle? It definitely was on the downstairs of the house. But, upstairs I had 'head' issues and I think it was slower. If I had just used the flat head for the whole house I think it may have been quicker.

Babieseverywhere Thu 13-Mar-14 20:00:18

Challenge 2: Hide and seek
This is my middle daugher showing how easy it is to hoover with the Dyson.

All the kids live how it follows them around. smile

Babieseverywhere Thu 13-Mar-14 20:06:13

Challenge 2: Hide and seek

Here is a place I find tricky to keep crumb free in the living room, the bottom of the baby's ball pit !

But I don't even have to empty the balls out, the head takes out the crumbs but doesn't stick to the ball pit floor or the plastic balls.

Brilliant time saver.

Babieseverywhere Thu 13-Mar-14 20:14:56

Challenge 2: Hide and seek
These are the two attachments I use for everything so far.

I know the bottom tangle brush shouldn't be on the wand but it does fit on and the other tiny head with velvet edge I haven't really used yet....maybe when I do the car (next week when the children stop throwing up on me, sigh)

Babieseverywhere Thu 13-Mar-14 20:24:20

Challenge 2: Hide and seek

This is the rug our heavy duty running machine folds down onto iyswim. You can just see the feet at the top of the photo, so now the running machine is folded upright I used the small tangle free head, with opposing brushes.

Before and After photos.

Babieseverywhere Thu 13-Mar-14 20:30:43

Challenge 2: Hide and seek

The tangle brush works very well on the mattresses, especially when the cats have sneaked in for a nap unnoticed. Of course the cat hair they leave behind can get everywhere. No longer a problem, as a quick hoover whilst changing sheets is all I need to do.

Tusty Fri 14-Mar-14 14:15:51

I've used the Dyson on the sofas (it easily picked up all the croissant bits and raisins that my son dropped - using the small brush head), in the utility room which I've not vacuumed in for years due to all the junk in there. After only 5 minutes, all visible dust was gone around everything that's in there

Yesterday a whole load of bits fell out of my son's wellies all over the hall carpet. Only took about 2 minutes to get out the Dyson, plug in and hoover them up. Brilliant. I definitely find it easier to do quick jobs whereas with the old Henry, I had to make an effort to get it out and really want to do cleaning as it was really heavy.

I do like that sevreal of the attachments will hook onto 'stick' part (nothing like knowing the technical parts of a vacuum!). Means I don't have to go searching for them round the house.

Babieseverywhere Fri 14-Mar-14 16:14:53

I do not seem to be able to post more photos on this thread.... I have more Challenge 2 photos that I can't upload. sad

Babieseverywhere Fri 14-Mar-14 16:18:29

Challenge 3: How long does it last
Just marking my space so I can report back on how the Dyson performs over time. smile

MrsShrek3 Fri 14-Mar-14 16:43:07

was wondering about challenge 3. didn't get an email confused

Still loving it! The hardfloor attachment is fabulous.

Tusty Sat 15-Mar-14 23:06:11

I've now vacuumed by car for the first time since getting it. front and back footwells/seats/car seat took 5 minutes tops. I used the small opposing rotating head, then switched to the cranny head to get in the car seats (didn't take much at all to get all the random food crumbs up - the car seat looks like new).
I'm really impressed with how quick and easy it was. Again though, I had to move the car to right by the front door so I could reach the cord out without getting a long extension lead.

gazzalw Sun 16-Mar-14 11:11:25

Challenge 2 Hide and seek

Set out to get all the nooks and crannies cleaned this weekend. Dust, dirt, cat hairs and crumbs collect in the spaces between the carpets and the skirting boards. The ideal tool for these was the small brush attached to the pointy nozzle thing. The brush was great for sweeping out all the muck and the vacuum grabbed it perfectly. As it was doing such a fine job I did all the rooms in the house and the stairs. It's also a great tool for doing the settees which for some reason the kids seem is the ideal place to eat. Probably because THEN they can watch TV at the same time.

What i really like about the larger heads for the cleaner is that if you are moving from carpet to lino or laminate flooring the trigger can be pulled to lessen the suction power rather than having to keep changing ends because of the floor changing. All this makes the cleaning job speedier and less of a chore.Saying that though actually changing the various heads is very quick and simple anyway. Previous vacuums I have had have ended up with broken attachments whilst this Dyson seems much better designed and durable. Adding and removing the attachments is really easy with the release mechanisms. Other types have been particularly awkward to put on and remove wheras this system is FAR better.

Belo Mon 17-Mar-14 09:09:58

Challenge 2: Hide and seek

DH decided to use the long thin tool with a brush down the end to try and get all of the dust out from behind the radiators. The brush at the end of the long thin pole was great for knocking all the dust down through the radiator onto the floor, but not brilliant at sucking it up. It just didn't seem to have enough suction. So, we used it as a brush, and then hoovered the the floor with the flat head (still not getting on with the rotating brush head). He also used it to clean out the run tracks for our sliding doors. They always get full of small bits of dust/rubbish. It was great for that. But, once again, he went over it with the flat head afterwards.

DH also emptied out the hoover (nothing like a high tech looking gadget to get my husband involved in the housework!) I had done it previously and found it quite hard to remove the drum. He also found it quite hard.

HazeltheMcWitch Wed 19-Mar-14 13:14:50

Popping back to thread* to say that I am still loving the Dyson! I still find that I am getting loads more grot than I used to, but I think it is starting to reduce a bit - and I fully trust that that is as my house is finally getting cleaner, not due to any issues with the machine - the suction is still as strong as it was on Day 1. I still find I need to empty the canister quite often, but I am ok with that as I do have lots of pets, young muddy kids etc, and I do actually like to feel that I am removing dirt from the house!

I find that the tools that I use most are the big head and the smaller turbo head (with the 2 brushes), the hard floor tool and the crevice. I don't use the stair tool that much, as I use the small brush head for them.

I had to clear my long thick hair from the brush bar on the big head tool the other day. I used to dread this task, snipping away with my nail scissors... But this was so so easy! The pictorial instructions were super-simple to understand, you just unlock the end, slide out the brush, pick off the hair (comes off easily) and then replace and lock. It took about 90 secs. This, along with the non-clogging filters, and resultant lack of burning dust smell, is possibly my favourite thing about the Dyson.

MN and Dyson, I am still very very grateful for the chance to take part in this trial. I also love the fact that you have asked us to come back in months and report - this is what I look for in a review - ie once a product has lost its initial novelty, is it still performing?

HazeltheMcWitch Wed 19-Mar-14 13:31:05

Is someone able to remind me where we are meant to place our Dyson reviews please? I've just done the one on MN, but there was also a Dyson one too, IIRC? Stupid yahoo email wont let me search for my email with instructions...

TIA.

dysontrasher Wed 19-Mar-14 18:41:06

Challenge 3 - Come back and tell you what I think! Well it is good, but I can't say it is hugely better than the Miele or the Sebo when, I could have 2 of each of those for the price.

I have seen the ads on TV, James states, never looses suction in it's lifetime. What is the expected life time, my personal experience of a Dyson life time is less than 6 months. My sego is 7 years old and the Miele is at least 5, I was quite content with them, but really glass they I had the opportunity to test it. It was fun and this is the best picture - DH with it, first and only time he has used a vacuum cleaner!

The cat bought a mouse in and let it go in his office, he pulled everything out trying to catch it, and discovered a lifetime of dust, hair and mouse poo, gone in a flash!

dysontrasher Thu 20-Mar-14 16:36:10

Oops, the mouse went up the tube! ( Not really, but very nearly!)

Cataline Sun 23-Mar-14 16:00:56

I finally have five minutes to sit and write my reviews for the challenges. So sorry it's so late! blush
Things have been crazy busy around here recently and doing this has unfortunately never reached the top of the list of things to do but DH has rather fallen in love with the Cinetic and has just insisted I sit down and get on as "There's no way we're giving it back!" grin

1. What was your overall first impression of Dyson Cinetic DC54?
Loved the look and the feel of it initially. Less impressed with the lack of written instructions though. As a total Dyson virgin, I didn't have a clue what all the bits were for or how they fitted together. Thankfully, I had this thread to refer to so that helped a lot!
2. How did your Dyson Cinetic DC54 compare against your usual vacuum cleaner?
DH initially reported that it was 'rubbish' as he'd had to empty the box after just one room. Then we realised it was because the Dyson had picked up years worth of dust and hair that our old vacuums hadn't touched. Boak!
3. If it came up in conversation, would you recommend Dyson Cinetic DC54 to your friends/family/other Mumsnetters? If so, why? If not, why not?
If I thought they had a spare £500 floating around, i'd recommend it. It is expensive and we could never have afforded it without this review but it s fabulous so it's probably reasonable value.
4. Is there anything else you would like to tell us about your experience with the Dyson Cinetic DC54?
Better instructions would be marvellous. Also, the whizzy attachment didn't appear to work at first and seemed to just spit dust out which was a total PITA. DH finally worked out that it was clogged and so when he unclogged it, it worked fine.

Cataline Sun 23-Mar-14 16:28:34

Challenge 1: Speed

When I initially tried to do this challenge it took ages. Partly because I didn't have a clue what all the bits and bobs were for, partly because I had to keep stopping to empty it as it was picking up years worth of disgustingness that our other vacuums had missed and partly because, once i'd realised how good it was, I wanted to do a really thorough job!

So, i'd say it takes longer than my old vacuum but only because I was so enthusiastic about its capabilities that I wanted to vacuum everything!!

I did find that my pre-vacuum dusting took less time though as I used the thin attachment with the soft brush head to do the dusting which pleased me greatly! grin Simple pleasures and all!

Cataline Sun 23-Mar-14 16:42:49

Challenge 2: Hide and seek

This was an easy challenge as there are many dark and disgusting crevices needing a good vacuum in our house blush
I started with the car - the footwells and between the seats were particularly gross although the whole car was a disgrace with bits of food, hair and hay everywhere. I'm pretty ashamed!
I found the best attachments were the thin end with the soft brush and the small flat bit with the velvety strip. (if there'd been written instructions included, I'm sure i'd have known the proper names for these attachments!)
The Dyson did a great job but there was still some bits stuck in the carpets so it wasn't perfect which is what I was hoping for grin

Tusty Sun 30-Mar-14 19:13:21

Report back almost a month later. This morning it took 8 minutes to do the downstairs of our house (hall, kitchen, living room and playroom). Just the visible bits, but still a lot speedier than our old Henry would have taken. I like that I can raise up the large attachment from the carpet when it sucks too hard to push it.

Sometimes if I'm using that attachment, it blows rather than sucks large bits, but it's easy enough to take my time and get them the second attempt.

I'm still having to empty the cyclinder quickly which is annoying because I'm lazy, but it's great (and embarrassing) that I'm still getting lots of dust and bits picked up that I wouldn't have done with our old vacuum.

Florin Mon 07-Apr-14 14:08:47

Challenge 3: How long does it last

It can be frustrating when a vacuum cleaner clogs and loses suction. Good technology should deliver constant performance and make life easier.

How does the Dyson Cinetic DC54 perform in your house? Does it suck up dust and dirt in the same way on day one as it does weeks, months and years later?

Your challenge: Pop back in to the thread and let us know how you’re getting on with your Dyson Cinetic DC54 over the next few months. Without the need to change vacuum bags or wash filters, is cleaning any easier or is it the same as before? Has the Dyson Cinetic DC54 delivered constant suction or not?

I have still have never lost suction. Both my husband and I still love it. Infact whenever we have visitors my husband gets it out to show them as he loves it so much. The amount of stuff it gets up is amazing although it is reducing the more we hoover. We have had no problem with filters getting blocked. So far we are completely in love with this Hoover.

michele1970 Fri 11-Apr-14 20:23:37

Sounds a fab machine. Enjoying reading the reviews :-)

Janjump Sun 13-Apr-14 23:02:48

I bought a Dyson Cinetic today - traded in my 10 year old Dyson upright so got £100 off at Curry's. The suction is great and the tool attachments really good but I don't like the way it empties - as someone has already said you need 3 hands. Fluff and dust gets stuck and I had to use my fingers to release it - which is not what I expect to do with such an expensive machine! Interestingly it says not to vacuum dust from a drill - so what are you supposed to use to clean up the dust? Also struggling to register the machine online which is why I am having a bit of a moan here and not to Dyson.

gazzalw Mon 19-May-14 08:15:45

Just adding a 'down-the-line' feedback comment. Enjoying using it although it's a bit of a storage issue with all the extra gizmos! Also, the drum needs to be emptied more frequently than one would really like! A couple of cleans of the whole house and it's full. Billowing clouds of dust are not my thing when emptying it hmm. It needs to be developed so that there's some way of transferring the dust/bits contents of the Dyson without this issue!

Otherwise, lovely sleek, smooth running mean machine for a family with pets!

curlingandtwirling Thu 12-Jun-14 15:37:18

I've had my trusty Dyson for 10 years and thinking of an upgrade. Good reviews.

Belo Fri 27-Jun-14 20:33:35

I have to say we've just about given up and gone back to our old machine. Ours gives us no suction and just tends to blow the dirt about if we use the brush head. The other heads are not as good as our 7 year old Miele.

However, I hate to give up. Next time I have a day off work and no kids I'm going to phone the Dyson helpline and see what they have to say.

Revisit to Challenge 3 - How Long Does it Last?

It turns out that mine didn't even last five months with not a vast amount of use....

Yesterday, whilst vacuuming the hallway, there was suddenly a horrific burning electrical smell and my Dyson DC54 DIED.

The bin had been emptied the day before, the carpet had been vacuumed the day before and wasn't dirty (the ILs were coming for dinner, so was just having a quick whip round - as you do), and there was no blockage. All was normal until it just went kaput.

Guess my next test is going to be Dyson Customer Service. I was going to ring them anyway as my scraper snapped on Saturday whilst emptying it, but this is a whole other level of hmm.

Currently unimpressed.

Seventeen days after contacting Dyson I STILL don't have a working vacuum...

I called them on the 7th July (above) to arrange an engineer's visit. I was given a date ten days later, which seemed a long time, but ok.

The engineer came a week ago today. Lovely man, very helpful, personable etc. Figured out what was wrong with it in minutes - motor needs replacing.

As it is a new model he didn't have one with him, or any other parts for the DC54 (which begs the question - why send him?!)

He was unable to contact anyone who could say when they would be able to arrange for an engineer to come and replace the motor so told me to expect a call on Monday.

On Monday I did receive a call - and was advised that due to it's age I would be receiving a replacement vacuum. Woohoo!!!

Was then told it would take until Thursday to get one sent to me via Parcelforce. Less woohoo, but still happy.

I really wasn't happy when I waited in ALL DAY yesterday for it not to turn up.

Called Dyson at 17.30 - to be told they didn't know why it hadn't been delivered, it was possibly out of stock - yet on Monday the chap arranging the delivery checked the stock before telling me that it would be Thursday!

So now I am apparently to wait in again all day because I clearly have no life receive a replacement on Tuesday, 22 days after I first called Dyson, one engineers visit, one promised replacement and one failed delivery later. And apparently they don't have the original DC54 Animal in stock, so they are sending me a DC54 Animal Exclusive which is apparently the same but different colours.

This is a very expensive vacuum cleaner. Whilst I was unimpressed that it broke so spectacularly after only five months I appreciate that these things happen. I am, however, hugely unimpressed with Dyson customer service.

Every person I have dealt with has been excellent, helpful, polite - everything you would hope for. Unfortunately it appears that the system for dealing with issues is far less effective.

Why send an engineer with no parts for this machine? They had no hope of fixing it.

Why not notify me that there would be a delay in my replacement instead of wasting a full day of my time? Someone knew that order had not been fulfilled, would a quick call have killed them?

Unfortunately I'm left with the impression that my time is less important than theirs. Is it really unreasonable to think that such a massive multinational should be able to repair or replace a vacuum cleaner in less than three weeks?

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