This topic is for feedback on Mumsnet product tests. If you'd like test a product on Mumsnet please mail insight@mumsnet.com.

Samsung Galaxy S4 Active feedback thread: now with challenges added!

(116 Posts)

MNHQ have commented on this thread.

AnnMumsnet (MNHQ) Thu 07-Nov-13 14:48:58

This thread is for the very lucky 20 MNers who were selected from hundreds of you to try out the NEW Galaxy S4 Active handset from Samsung.

To check out the features of this smartphone please see here

Samsung says "We think this new handset would be great for parents. The Samsung Galaxy S4 Active is specifically designed to handle all aspects of modern family life - including

~ the great outdoors - with a fully sealed design that provides great protection from dust and water - you can even use the device to shoot photos and video underwater, with your results optimised by the new Aqua Mode.

~ everyday family life and all the challenges of modern family life.

~ looks and functionality - the Galaxy S4 Active also shares the Galaxy S4s slick design and useful smart services, so you can enjoy the same great style and convenience"

So testers please share - for the moment - your first impressions of the phone by answering the questions - challenges to come!

~ What handset did you have before and what frustrated you about it?
~ What was most appealing about the Samsung Galaxy S4 Active?
~ What were your first impressions when it arrived and you got it fired up? How was the set up?
~ What features have you used so far? What's your opinion of these?
~ What about how the phone looks and feels in your hand?
~ Any additional comments

Challenges will follow!

Thanks MNHQ

PS We'd love more reviews of smartphones on MN: all welcome!

darksparrow Thu 07-Nov-13 17:24:26

What handset did you have before and what frustrated you about it?
I had a Galaxy S3 mini. It has meant that the leap to an S4 has been relatively painless. They display on the mini was okay, but very difficult to see in sunlight, even the highest setting wasn't enough. The camera wasn't the best either. I got it as the smaller size appealed to me at the time - now after having a larger phone with a much better screen that decision was an error!

What was most appealing about the Samsung Galaxy S4 Active?
I had heard the quality of the display on the S4 was great and the Active is just as good - but with the bonus of being a bit more robust. I have dropped a previous phone down the loo (an orginal S) and whilst it did live to tell the tail, it was a shock just how easy it was to ruin your phone.

What were your first impressions when it arrived and you got it fired up? How was the set up? FIrst impressions were I though it was going to be a bit more rugged - maybe have a built in skin or the like- suprisingly it looked very like a normal S4.

What features have you used so far? What's your opinion of these?
I have been too scared to use the waterproof feature - there is nothing physically about the design of the phone that fills me with confidence. I will do it as part of the challanges, but if I had bought my phone myself I don't think I would have the guts to put it under water.

The camera is great and the settings much easier to navigate round than my previous phone.

I've done lot of googling and watching You tube to customise the phone to how I like it - turning off notifications, welcome message and the like.

I've not tried the sound and motion features yet will do this weekend and post again.

What about how the phone looks and feels in your hand?
It feel quite big and slippery - I've order a skin for it to improve the grip. The weather has turned very cold here and I'm wearing gloves and have been worried about dropping the phone. I understand the need for physical buttons so you can operate the phone underwater when the touch screen won't work but they do feel a but clunky when you are used to the flush buttons - it reminds me of using my old S. I prefer the look without the buttons but I guess that they are needed for functionality.

Any additional comments
My DH who has an iphone 5 is very jealous and thinks my new phone is fabulous.

There are few accessories for the active which is quite frustrating. I've ended up going for a Samsung skin but I would have liked more choice. I also like to run with my phone and, as it will not not fit in the pocket for my running tights I am in the market for an arm holder - but finding, again, very little choice which is surprising as the phone is marketed to outdoor types.

Indith Thu 07-Nov-13 17:49:09

Placemarking for later

~ What handset did you have before and what frustrated you about it?

I had a Galaxy Ace, which drove me utterly bonkers because the internal memory was tiny so it was unable to have more than about 4 apps downloaded. It ran slowly, froze a lot, and the camera never seemed to take decent photos no matter what I did with the settings. It was my first foray into smartphones having been happy with a very basic camera phone for a long time, and I wished after using it for a few weeks that I'd done more research before choosing it as it just didn't seem very, well, smart ...

~ What was most appealing about the Samsung Galaxy S4 Active?

The large screen, the large internal memory, and the fact it is meant to be very tough - I have a whirlwind toddler who delights in throwing things/dropping things/hiding things, a 10 yr old who likes using my phone for games and taking photos, and a hopelessly clumsy DP who has been through 3 phones this year so far (he hasn't been allowed to touch it yet, the children have though grin ) I also have a friend with an S3 which I've always liked the look of.

~ What were your first impressions when it arrived and you got it fired up? How was the set up?

I was surprised it seemed so shiny and thin, I think I was expecting something more like one of those rubber coated radios that builders have grin As soon as I plugged it in to charge and the screen lit up I was really impressed by the display and quality of the screen. Its far beyond what I was used to from my previous handset, much much crisper and clearer with richer colours.

Set up was completely painless. Everything transferred fine, I had to get my SIM cut down to a micro SIM before being able to finish setting up but a nice man on the market in town did that for me (and drooled over the phone a bit too)

I can't quite believe it'll stand up to much dropping or underwatering - it just goes against everything I know about expensive technology - but I am willing to trust Samsung on this!

~ What features have you used so far? What's your opinion of these?

Used the camera, lots. Most of the pictures are coming out really good but I'm having some trouble getting anything black to photograph well in low light - flash or no flash. This isn't something I'd usually notice but its been Hallowe'en and Bonfire stuff galore here recently and I couldn't get a good picture of DD (10) in her cat outfit at all. I suspect however that there will be a setting I can change to improve that, I just haven't found it yet!

Loving the forest themed alarm I've set up - I've actually timed it for before DS (3) wakes, specially so I can have a gentle awakening in advance of the toddler day starting. This is what passes for relaxation now I have children hmm

Downloaded heaps of apps now that I've got the space to do so - the Guardian, FB, Ebay, mobile banking, weather, all the obvious ones and then a star gazing one, relaxation sounds, CBeebies for DS and one called My Horse for DD. No MN app here though, I know from past experience its a bit rubbish (sorry MNHQ) but have the mobile site bookmarked on the homescreen. Customised everything, set up different sounds for everything - it felt like 'mine' really fast which I love.

DD has asked me to say that her favourite thing of all so far is the bead of light on the lock screen which moves around if you hover your finger over the screen. I like this too, it entertains me more than it ought to, but I wouldn't go as far as to say its my favourite thing hmm

Not yet tried it underwater as the bath plumbing is out of order but MNing from the bath is something I am massively looking forward to as soon as its all fixed.

~ What about how the phone looks and feels in your hand?

Feels light and easy to use despite the size. I did think it would be a bit big in one hand but actually its not. I do have to say that I am having trouble with the side button placement - its so hard to avoid hitting the volume button when going for the power button and vice versa. I think its something I'll get used to and my fingers will learn not to do with time but its quite frustrating at first.

Like the different coloured LEDs to tell me different things.

I've bought it a nice purple gel case and a screen protector which give me a bit more peace of mind over the fairly high chance of it being dropped!

~ Any additional comments

Everyone who has seen it loves it, including my die hard iPhone lover of a younger brother.

DoItTooJulia Thu 07-Nov-13 20:04:00

I had a HTC before. It was really frustrating, difficult to scroll down with, tatty really quickly, clunky and generally inferior to my DHs iPhone.

My first impressions when I got it and fired it up was how slim, shiny and delicate it seemed! The screen is huge and bright and clear, which is great.

So far i have used and loved the TV remote feature! It's bloody brilliant! Ds has been on YouTube on it and loved watching science videos and minecraft tutorials. It kept him quiet on a two hour car journey, which is a first! I haven't had chance to download my apps yet, but tha will be my job over the next couple of days. The ringtones are bit meh, so I'll be setting up a new one!

The phone looks great, it feels lovely too. It's quite big, but not in a brick kind of way, more in a mini tablet kind of way. Everybody is very very jealous of it!

emblosion Thu 07-Nov-13 21:20:06

I had a htc desire S before. I was happy with it initially but it was showing its age, the screen was losing sensitivity and it needed periodically restarting to stop the software from freezing up - very irritating. My DS had chomped on it and the power button had stopped working properly - the phone would randomly turn off and refuse to turn on - annoying and inconvenient. The camera was not great quality and very fuzzy in lower light levels.

The s4 active appealed to me in particular because the toddler is a one-child wrecking force and has already broken remote controls, my previous phone (see above) and has a penchant for immersing things in water..... the s4 got great reviews and my husband has a S3 that he was very pleased with.

First impressions were how light and thin the phone was and how HUGE the screen was. The screen resolution is really sharp and I love the size of the screen - way bigger than my old phone. I think I was also expecting something more rubbery (!). It is bigger than my old phone but not uncomfortably so and it is fine to hold in one hand. It was very intuitive and easy to set up, although I am used to android phones I haven't had a Samsung before and it was fine to find my way around.

I had to wait a few days for my new sim to arrive but in the meantime made full use of the internet via wifi and getting my apps set up and downloaded. I've watched videos and was pleased with the picture and sound, used the camera - which is fantastic, and played a few games. I actually find the keyboard a bit awkward for typing - I keep accidentally hitting numbers instead of the top row of letters but that is probably at least partially my butterfingers and I think someone mentioned that this is a setting you can change, so I'll have a play around with that. I thought the sound quality on the earpiece was very good - way better than my htc.

I'm planning to get a case and a screen protector but haven't got round to it yet - I do find the phone a bit slippery? I've dropped it a couple of times, but that might be because it's wider than I'm used to (and the aforementioned butterfingers)

it's generally a lovely looking phone and everyone that sees it is wildly jealous! I'm really looking forward to the challenges.

androbbob Thu 07-Nov-13 21:53:43

~ What handset did you have before and what frustrated you about it?

I have a Nokia - basic phone but not a smart phone. I did have a Blackberry for work, but change of employer meant a downgrade of phone! I found the BB great as I could send emails and take photos and send them on to whoever I needed to while out and about on site. I am a civil engineer and working full time on a construction site.

~ What was most appealing about the Samsung Galaxy S4 Active?

The size of the screen - I did think the phone too large at first and heavy, but the more I have used it, I find it solid. It is bright and colourful on the screen too. My SIL has an S3 mini so I knew what to expect, but I think this is far better. We have compared them!! The fact that it is dust proof and waterproof (not tried this yet...afraid) is a good feature for me.

~ What were your first impressions when it arrived and you got it fired up? How was the set up?

The phone seems shiny and sleek and I was expecting a more rugged looking phone. The proper buttons on the bottom are good. My sim fitted in fine and all my contacts were there and I received a text from my provider to set up the facilities I needed. It all works fine and I have no issues.

~ What features have you used so far? What's your opinion of these?

I have connected to the internet via wifi, so can get my emails.

I have taken photos for work and emailed them to my work email address

I have downloaded a couple of games and some apps for me and these work well. I want to try to download a book and a video to see how well these work. I also have my banking on the go, which is useful.

~ What about how the phone looks and feels in your hand?

I think it feels solid, not too heavy and not to chunky, but well built. It is large though and I struggle with typing text as I catch the wrong letters frequently. I have jsut noticed the coloured lights - blue for a text message, and a green and red one as well. Good for when the screen is locked and blank.

I have struggled to get a case for it as its too big for pockets, so gets chucked in my bag. Had to order one on line. I suspect this is as it is fairly new, but Carphone Warehouse, 02 and Phones 4 u didnt have a great choice for many phones.

~ Any additional comments

I like the phone so far - nothing negative to say.

magentastardust Fri 08-Nov-13 00:06:33

*What handset did you have before and what frustrated you about it?

I had a 4 year old LG cookie so as you can imagine I was delighted at getting the chance to try out a smart phone . My old phone still did the job of texting and calls but having access to emails and social media on the go for work will make a big difference.
I also had an ipod touch which I just loved and used for pictures, viber , apps but it now has a cracked screen and doesn't update anything as it is a couple of years old and therefore ancient in technological terms!

* What was most appealing about the Samsung Galaxy S4 Active?
I liked the fact that it was marketed as being 'whatever proof' -I have 3 children the youngest a very energetic 2 year old ,so having something that is wipe clean, waterproof and robust if it gets dropped was very appealing. I also liked the look of the big screen and the camera-I love taking pics on the go of the kids and uploading pics to facebook and the like.

* What were your first impressions when it arrived and you got it fired up? How was the set up?

It was lighter than I was expecting, for some reason I was expecting it to be quite masculine and looking like one of those rubber coated jcb phones! I also worried that it would be too big to use one handed as with my toddler always around that wouldn't have been handy but that's not the case at all.

I was really impressed by the picture quality and screen display -really clear and better than I was expecting.

Set up was fine-I of course had an old sim card so I had to get a micro sim after having a delay with the delivery of mine I was very impatient about getting going so decided to just trim my sim myself with the help of google and youtube-worked perfectly and all my numbers transferred over without a hitch.
I had to use google a lot though to find out how to work my way around the phone and turn off push in apps and get settings as I wanted them-a couple of days in I am finding my way around no problem but I think some sort of guide would have been good.

I am a bit scared to drop it or put it underwater -it doesn't really look any different from other smart phones so I am going to have to be brave for the challenges. Like a poster above said -I'm not sure that if it had bought the set myself that I would be confident about putting it underwater.

* What features have you used so far? What's your opinion of these?

I have used the camera and down loaded photo editing apps -really enjoying these. Dd1 and I tried the drama mode to take pictures of her dancing across the room.

I have downloaded quite a few apps- Facebook, twitter ,MNtalks, kindle,pinterest, Tesco groceries , tune in radio -really simple and quick to do. Love that the kindle app syncs with my kindle too.
It is a good sized screen for a lot of these apps.

Have had a quick play with the S Health app but haven't used it properly yet.
liking the motion features, the screen capture took me a while to master but I have it now. The same with the finger being used to scroll up and down -a bit hit and miss. Can't seem to get the head tilt to work though.
The hovering and revealing text messages is good too.

Also been using the alarm which I love -so much nicer being slowly woken in the morning to 'a walk in the forest' instead of beeping or an irritating tune.

~ What about how the phone looks and feels in your hand?

I think the phone looks good , It is manageable with one hand and it looks impressive. It feels a bit slippy ni my hand and I am a bit scared I will drop it very soon.
It is a bit of an awkward size though to fit in pockets or inside phone pockets of handbags -I have ordered a cover and a pouch though although it is quite hard to get covers and cases -less choice compared to all the other types of phones.
I think if I had a choice I probably would have preferred the more feminine looking white Samsung s4' and I also prefer the touch buttons rather than physical ones. I do understand why in this case they have replaced them for actual buttons though.

ShatnersBassoon Fri 08-Nov-13 10:06:21

~ What handset did you have before and what frustrated you about it?

Sony Xperia. I didn't like how it felt. It was a lot heavier than the HTC Wildfire I'd had previously, although quite a bit bigger. I had to buy a gel cover for it because it was so slippery in my hands, which obviously added bulk to a nice slim phone. But it would seem that this is a normal thing for modern smart phones, as the S4 proved to be worryingly slippery too!

~ What was most appealing about the Samsung Galaxy S4 Active?

I like that it's tougher than the average smart phone. I cracked the glass on my HTC by dropping it off my lap onto a gravel path, and it couldn't be repaired. I'm not frightened to let the children squabble over it have a go on it.

~ What were your first impressions when it arrived and you got it fired up? How was the set up?

It's so light! And feels so delicate! I was expecting something like phones I've seen builders using with big rubbery padding around them. I think going from the Xperia which is remarkably heavy has made the lack of weight all the more obvious.

Set up was very easy. I think it was quite instinctive and obvious, nothing was puzzling.

~ What features have you used so far? What's your opinion of these?

I'm very impressed with the camera. I've never had any success with taking photos on phones, everything coming out blurry, but I've had some great clear shots on this. I like the 'cheese' and 'smile' thing, very clever.

The touch screen seems very sensitive which has annoyed me a couple of times, but I think I'm just going to subconsciously develop a new way of handling the phone to stop my fat fingers splurging letters all over the place.

~ What about how the phone looks and feels in your hand?

I love the look of the phone. It's big, the display is very clear, sharp and easy to see.

I'm not yet used to the 'real' buttons at the bottom, having had 'screen' buttons on my old phone, but I believe they're essential for underwater functioning, just seems a bit clunky.

It feels too slippery in my hand, and DH said the same. So slippy that I couldn't hold it when I had gloves on the other evening. I've ordered a cover for it to stop me worrying about butter fingers. I was a bit disappointed that I'd had to do this, adding bulk to a slim but already pretty big phone. A slim, rubbery ridge down the edges would make a huge difference. The children, with their clammy little hands, don't find it slippery, but I'll be glad when I get the cover on it!

~ Any additional comments

I'm feeling very, very nervous about submerging the phone. My common sense will be fighting my hand all the way!

GhostsInSnow Fri 08-Nov-13 10:46:36

~ What handset did you have before and what frustrated you about it?
I had the Galaxy S II, it was slow mostly but it didn't seem particularly tough. I doubted it would stand up to anything challenging. For example, walking the dog in the rain and checking a text was a definite no! I imagine it wouldn't have fared well had I dropped it either.

~ What was most appealing about the Samsung Galaxy S4 Active?

It's water resistant features. The fact that I could check texts in the rain or change the song I'm listening to without panicking that it was going to go bang in a puff of smoke.

~ What were your first impressions when it arrived and you got it fired up? How was the set up?

It was quick! Very quick! Set up was very easy for me with coming from an SII I had a Google Account which did everything for me, imported all my contacts etc. Great to have the security of never losing important contacts.

~ What features have you used so far? What's your opinion of these?

Had a play with the camera on Bonfire Night. The night feature was fantastic. Love the air gestures too, especially where you can hover your hand over the locked phone to check for missed calls/texts. And the 'turn over to silence' feature is fantastic!

~ What about how the phone looks and feels in your hand?

The phone feels light, yet sturdy in my hands. Whilst I think I'd still have my heart in my throat dropping it I feel much more confident it would survive it than any other handset I've had. I love the steel bolts on the back of the casing too! Nice little details like that and the covers for the charging port really do make this phone stand out.

~ Any additional comments

I really do love this handset. I know I've said much about it's water resistant features already but that really is a huge selling point of this phone for someone who uses a handset outdoors or even in a steamy bathroom.
Can't wait to put it through some challenges this weekend!

MellowMarshmallow Fri 08-Nov-13 13:51:27

~ What handset did you have before and what frustrated you about it?
HTC Desire X It had the most amazing camera.....and that was it. Frequent updates which made the phone run slower, and twice wiped my contacts. It broke 3 times in 2 months. Once when the cat knocked a glass of water near it, and some water seeped underneath the phone. It was not submerged at all, just stood in about 2mm of water for a mater of seconds. Another time it broke when some rain water dripped into - quickly got the horizontal lines of death, although the jury is still out whether it was caused by the rain or the update that went on at around the same time. Finally screen smashed when ds2 dropped it onto a tiled floor.

~ What was most appealing about the Samsung Galaxy S4 Active?
That I can use it to text, use apps, take pictures even when it is raining without fear of it being ruined. We are a very active family and out in all weathers, and need a phone to keep up with us.

~ What were your first impressions when it arrived and you got it fired up? How was the set up?
First impression was that it looked enormous. My HTC was my first smartphone and it's tiny in comparison. Set up fine. Had to get micro SIM. Contacts sorted and used this opportunity to revisit which apps I really want on my phone and find some new ones.

~ What features have you used so far? What's your opinion of these?
The camera which I love because the big screen makes it so much easier to see my pics, and when I upload them to FB I can see what everyone else can see. True story - I once snapped a family shot of my dbs playing with dc, using my HTC, uploaded it to FB, then got lots of comments about my db's backside - his jeans were showing a tad too much, but because the screen was so small I hadn't noticed when I checked the picture - but on a full size computer or laptop screen it was obvious. Don't expect to have any screen size problems with this whopper.

~ What about how the phone looks and feels in your hand?
It looks huge, and it feels really wide. I am using it with two hands. I think that's a confidence issue and I will get used to using it one handed.

~ Any additional comments
I have just realized from reading other people's feedback that I can put Kindle on this and because the screen is so huge I can read it (couldn't do that with HTC comfortably) - so happy - that's my weekend project.

I feel so much more confident letting dc have it to take photos with,play apps, using it in the bath, using it outdoors because it is designed to be rugged.

Indith Fri 08-Nov-13 15:48:57

What handset did you have before and what frustrated you about it?

I had a Sony Experia...Tipo I think? Little bottom of the range one.
It was basically the cheapest smart phone I could get, it was my fisrt foray into smart phone. It was very slow and had a tiny memory so was always yelling at me that it was full, or would try to update and fail due to lack of storage space.I basically never used internet stuff unless on wireless as it was very slow.

~ What was most appealing about the Samsung Galaxy S4 Active?

Very shiny, felt nice but it looked HUGE compared to my little sony.

~ What were your first impressions when it arrived and you got it fired up? How was the set up?

It was pretty easy to set up, I've struggled a bit to find some stuff but I've got used to the layout now and it is ok. I agree with others a little basic "getting started" type user guide would have been good. I've got used to the size now and it feel good. I've got most of my apps and things sorted now.

~ What features have you used so far? What's your opinion of these?

I've had it in the bath which was nice, though like others I've not dared to dunk it!

The dcs had fiddled and dropped it. I'm not keen on letting them play much though, I've found the emergency call key pad VERY easy to swipe and bring up so I really have to keep it out of reach of the toddler which is a shame. I've had a few phone break because of toddlers teething on them and otherwise bashing them so I was really looking forward to being able to be more relaxed about this indestructable phone. My little sony the toddler could fiddle with when the screen was locked without doing much harm, I just had to be careful he didn't drop it in the loo or something but I've stopped letting him play with this one because within 2 seconds of getting it he has the keypad up.

I love the head tilt stuff, really nice to be able to flop with phone and not have it rotate the screen the wrong way! The scrolling by eye gaze I've not really used so far. I have it switched on but it seems sporadic, the other day it started doing it an it was fab but I've not managed ot make it do it again since.

I love the screen size for web browsing and kindle reading. I'm out tomorrow night and then taking dd to Rugby on Sunday so will no doubt have a chance to play in the rain and to test some camera features.

Currently listening to the radio on iplayer on it and it sounds good. Have also watched some stuff on 4od and it was really good.

So far when I've used it on 3g it has been much faster than my old phone.

~ What about how the phone looks and feels in your hand?

I think once you get used to the size it is really nice, it looks and feels good. It really doesn't look like it is a tough as it claims. The screen is really nice to touch. I have got it a little gel case thingy and I do have a screen protector but I've not put it on yet, I am loathe to put anything on it that will make the screen feel less nice. But I think I still will, it spends a lot of time lurking in my bag with keys and other things that may scratch it.

~ Any additional comments

Looking forward to teh challenges. Need to pop some music on it really and try out the headphones, maybe take it for a run.

HowardTJMoon Fri 08-Nov-13 16:32:58

What handset did you have before and what frustrated you about it?
I've had a Samsung Galaxy S2 since 2011. There was little about it that I found particularly frustrating to be honest - it's still a good phone even though it's starting to show its age a bit.

What was most appealing about the Samsung Galaxy S4 Active?
I like the idea of a phone that I don't have to worry about using in the rain or in grubby areas. It's also a very powerful piece of kit.

What were your first impressions when it arrived and you got it fired up? How was the set up?
The thing that I noticed first was the quality of the screen. It's gorgeous. The individual pixels are just so tiny you can't see them at all. Instead, you just get perfectly crisp text and images. the phone itself seemed quite heavy compared to my S2 but I soon got used to it and the weight does lend it a solid feel. The set-up was quick and easy. Once I put my Gmail account details in it automatically loaded up all the same apps that I had on my S2 and all I needed to do was re-arrange the home screen the way I like it and re-enter a few passwords for various services.

What features have you used so far? What's your opinion of these?
I found all the various smart-stay and smart-scroll stuff rather distracting at first so I've decided to turn them all off and try them out one by one to see which work for me. I haven't had much luck with the "keep the screen on while you're looking at it" feature but I do like the "vibrate the phone when you pick it up if you have new messages" feature. The "wave your hand over the phone while it's sleeping to get it to show the time, missed calls and battery state" thing is very cool but I wonder how much battery it uses up.

What about how the phone looks and feels in your hand?
I like the solid, almost industrial look and feel of it. The menu/home/back buttons are annoyingly stiff to use although maybe they will get a bit softer over time. Have I mentioned the screen? It's fantastic!

Any additional comments
I notice that the standard Galaxy S4 has a wireless charging option. The S4 Active would really benefit from the same facility as it would mean you wouldn't need to fiddle with the little cover on the micro-usb socket every time it needed charging. Please, Samsung, if you produce nothing else for the S4 Active, please at least offer a wireless charging option!

MoogDroog Fri 08-Nov-13 20:36:43

~ What handset did you have before and what frustrated you about it?
I had an iPhone 3gs. I was getting along well with it until it upgraded to ios 6 and from then on it ran like a wilting cabbage, crashing constantly and needing to be reloaded every few weeks.

~ What was most appealing about the Samsung Galaxy S4 Active?
I liked it's tough claims and big screen. Durability and features like being waterproof are really useful with small dc's.

~ What were your first impressions when it arrived and you got it fired up? How was the set up?
my first impressions were of how substantial very elegant it is. I was expecting something more rugged and utility, but it's very beautiful. Once it sprang into life I was astounded at the clarity of the screen.
Set up was very easy really, was guided through most of it, though I have done a fair amount of Googling over the last few days to get things just right. I'm attributing much of that to moving over from an apple phone.

~ What features have you used so far? What's your opinion of these?
I think I've had a play with most of the features and I'm really impressed. The camera is really good - I took it out on a family walk and we got caught in a downpour. I was able to carry on taking pictures in the rain without worrying. I love that you can take a picture by saying 'cheese' or 'smile'.
I really like the air gestures and being able to scroll a page by tilting my head - I can really see these being useful when I'm in the kitchen with mucky hands.
I've used my phone as a remote control, and managed to get the TV to show what's on my phone screen.
I tested it's waterproof claims by taking it in the bath - I was able to MN whilst I wallowed and gave it a drunk and it was fine.
Looking forward to trying the touch screen with gloves as it gets colder.
Everything it does is amazingly fast. It's a very clever, very powerful little machine.

~ What about how the phone looks and feels in your hand?
It feels great. It's a very pleasing phone to look at, unfussy and sleek. Very thin, big screen and a decent weight. I've bought a case and a screen protector, which has added a bit of bulk but I feel happier with them on!

~ Any additional comments
It does chew through the battery quite a bit and I can see myself buying a spare, though it is quick to charge up again. A slightly longer charge lead would be good too.

YeahBuddy Fri 08-Nov-13 23:49:35

~ What handset did you have before and what frustrated you about it?

I actually had an S4 that I got when they first came out (back in April/May time). The only thing that annoyed me was the fact that it seemed to have a life of its own, getting things to work and moving around the phone felt illogical after being an avid iPhone user for so long. BUT the most frustrating thing about it is that it died on me! I have just turned two year old twins and one of them got hold of my phone and killed it with dribble - cue lengthy (and costly) insurance claim...

~ What was most appealing about the Samsung Galaxy S4 Active?

Definitely the fact that it appears to be toddler-proof - although only time will tell I suppose!

~ What were your first impressions when it arrived and you got it fired up? How was the set up?

First impressions actual were that it looked slightly cheaper than the original S4, I wasn't sure about the buttons at the bottom of the screen although I have grown to like them a lot. Now I have a case on it you can't tell the difference between the active and the original s4. Set up was very easy, I just popped in my sim and put my Google details in and all the apps I had on my S4 were automatically downloaded - very easy!

~ What features have you used so far? What's your opinion of these?

I have actually been using the motion controls a lot more with this phone than my last, they seem to have been tweaked slightly to work better. The camera, as before, is brilliant but I can't wait to try it out underwater!

~ What about how the phone looks and feels in your hand?

It is very light, which it needs to be being this size. At the moment I am typing this on the phone whilst lying on my side in bed which isn't the most comfortable of positions as I need both hands to type with, this is however a very minor irritation and is what comes with having a screen as big as the S4 has.

~ Any additional comments

another thing I have noticed is the battery life on the Active appears to be slightly better. I still have to charge it every night (which I have now been doing for years anyway!) But it does not seem to drain as quickly.

Looking forward to the challenges grin

MellowMarshmallow Sat 09-Nov-13 23:04:44

MNHQ could we have a thread for us to share cool features, and apps for the phone? Wasn't sure if I could start one in product tests?

Indith Sun 10-Nov-13 08:23:12

Good idea.

took mine on a MN meet up. purely to test the camera you understand. I possibly only took a couple of pictures and then the cocktails y took over.

emblosion Sun 10-Nov-13 10:49:16

I can report today that phone has survived a body slam from ds1! He was toddling about pretending to talk into it, slipped and fell, slamming phone screen down onto floor to break his fall. Heart was in my mouth as I've no case or screen protector yet but all is perfectly fine. Well done Samsung!

magentastardust Sun 10-Nov-13 11:07:42

Yes that would be good as wasn't sure if it was ok to post here either?

How is everyone getting on with covers etc. I got a clip on hard shell cover which is fine but I also ordered a pouch as my main worry is it gettting scratched in my handbag. its too big to fit in any 'phone pockets' inside handbags.
My pouch arrived, but I can get the phone in but can't get it out very easily -too much of a tight squeeze. It was sold as for an S4 active too. angry
Anyone got links to any pouches/covers that they have?
Have put a screen protector on which will do the job but doesn't feel as nice!smile

AnnMumsnet (MNHQ) Sun 10-Nov-13 12:27:51

MellowMarshmallow - I'd love you to put them on THIS thread....all comments/ sharing very much welcome (and nice and tidy too all in one place) - thanks.

MellowMarshmallow Sun 10-Nov-13 13:48:22

Oh ok. Wasnt sure if it was for questions only. Tried and failed to use drama shot today but otherwise photo quality brilliant. Got amzer riuble layer case. Not pretty but fits well and feels sturdy.

MoogDroog Sun 10-Nov-13 14:08:20

Magenta - I bought this case for it. It seems sturdy, but does add quite a lot of bulk. it's got a stand as well which might come in handy. I've put a screen cover on too, which I've got used to, though it doesn't feel quite as nice. I might knit a pouch for it, as it doesn't fit in any of my phone pockets either.

I love this phone. I've quit nicking DH's ipad too as it's such a joy to use.

Indith Sun 10-Nov-13 14:10:56

I got one of these for mine.

ShatnersBassoon Sun 10-Nov-13 14:13:38

I've ordered a couple of rubbery silicone ones from eBay for £1 or so each, and they come with screen protector film. I just want something to stop it slipping out of my hand!

alemci Sun 10-Nov-13 16:10:16

What handset did you have before and what frustrated you about it?

I had a Galaxy G something. It kept locking when you are looking at say a n.o. so the information keeps on disappearing. It was ok and useable.

What was most appealing about the Samsung Galaxy S4 Active?

For me the fact that it is a smartphone so I can access the internet and add apps and have it when I am out and about. It looked attractive and had a nice sized screen.

What were your first impressions when it arrived and you got it fired up? How was the set up?

I thought it was very attractive but I was nervous that I wouldn't get to grips with it and it may be complicated.
The set up was slightly tricky as I had to order a new sim card and then my network provider had to switch me onto having 3G which they had to activate at their end.

What features have you used so far? What's your opinion of these?

I have downloaded some apps such as radio which I listened to and ebay and i have already used it to put stuff on. I also used the camera and storybook which was very easy to do. The diary planner thing is good as well. very impressed with all the features.

What about how the phone looks and feels in your hand?

Although the phone is bigger than my last one, it is really light. Feels very comfortable in my hand

Any additional comments

Haven't used the water feature yet. I was worried if the back of the phone is secure. I haven't taken the plastic bit off yet on the back.

Indith Sun 10-Nov-13 16:51:52

Things that are annoying me so far. Anyone have any suggestions?

The sensitivity of the volume button. I keep hitting it by accident. Plus when I had headphones plugged in yesterday (very nice sound by the way, very impressed by that!) I had it in the inside pocket of my coat and the volume kept on going down to zero. It happened so many times that I gave up and switched my music off.

The clever eye following stuff. Some of it works, I can merrily flop on bed or sofa without the phone rotating the screen. This is good. But although I have it all switched on I can't seem to accurately use the scrolling by eye gaze thing. It occasinally works for 30 seconds then gets confused, an eye picture comes up in the middle of the screen and it seems to be trying to track my eyes but it doesn't work. Also, I have it set to show time etc on pick up but it only ever does it once in a blue moon.

Other stuff is good, got some nice pictures of the kids today. I like the "pick the best shot" option with the kids!

I like the ease of use. I plugged it into my computer for the first time just before I left the house yesterday to pop some music on, wondering how easy it would be. A few seconds to install it and then all I had to do was drag and drop to copy music over. Very nice.

alemci Sun 10-Nov-13 17:00:38

could you put I Tunes on there ?

ShatnersBassoon Sun 10-Nov-13 17:01:56

I can't get the hang of consistent eye scrolling either. I don't know if I'm holding it too close or far away, if I'm trying to do it in too low light, or if my eyes are a bit skew-whiff. It seems more trouble than it's worth at the moment.

Indith Sun 10-Nov-13 17:04:44

I have wondered if it is my glasses that confuse it. I've had a bit for luck taking them off, but I cna't see far without them so that isn't a practical solution!

ShatnersBassoon Sun 10-Nov-13 17:08:12

I don't wear glasses. Perhaps I should confused grin

What handset did you have before and what frustrated you about it?
I had an iPhone...2? 3? I honestly don't know. It's too old to work properly, that much I do know - most of the apps on it can't be updated and I can't remember the last time I was able to add anything new. Also, although my screen has lasted pretty well, I know from others looking at you, DSS that it is easy to break an iPhone screen and then have to fork out for a new one.

What was most appealing about the Samsung Galaxy S4 Active
Definitely its claims of indestructibality (er...is that a word?). Toddler DD is very interested in the phone and loves to watch videos of cats on YouTube etc so I thought it would be great to be able to let her use it a bit, for games and things. Also, I'd seen a similar Samsung - I think the S4 lite? - and thought it looked very swish, and I did really fancy having something that people wouldn't laugh at when I got it out.

What were your first impressions when it arrived and you got it fired up? How was the set up?
I thought it was HUGE. I was very surprised how light and delicate it seemed and that it wasn't more rugged, in fact I double checked the box to make sure it was the right one. Set up was quite easy, it didn't take long to figure out how to get it on and have a play with it.*

What features have you used so far? What's your opinion of these?
I've been away for work so haven't played with it as much as I'd like to have. couldn't figure out the air swipe thing at all and I've somehow managed to miss the eye scrolling thing that people are talking about; I'm going to have a go with that tonight!
I was very impressed it came with Dropbox as I use it at work and wanted a personal account, so that's good. I though the Google Play stuff seemed great and I downloaded some games. The camera seems brilliant, but I've only used it fairly decent light, and I haven't filmed anything yet. The screen is so crisp and clear, I can't believe it - I watched some things on YouTube (cat on a slide, anyone?) and it was absolutely fantastic.
I did also drop it by accident onto our ridiculously hard tiled kitchen floor and it was totally fine, so that was very impressive too.
Haven't used it underwater or anything yet - I'm a bit scared to, it seems really delicate! Presumably it's not a big joke and Samsung really do want us to get it wet. Gulp. I'll give it a go.

What about how the phone looks and feels in your hand?
Big, and despite being very light and slimline, awkward. I think it's too big for a phone, but maybe I'll get used to it. I felt really stupid making calls on it though, like I was holding up some Dom Joly-style mobile. It's really slippery too, so I think I'm going to get a case for it so it doesn't fly out of my hand.

Any additional comments
It has been very straightforward to use, though I think I might have missed a few exciting features so I'm going to have another thorough play with it later tonight. It's very fun to use, though.

androbbob Mon 11-Nov-13 08:07:59

I tried the eye thing and couldnt get it to work either. I did put it on the tilt device setting and that works well. Great for reading MN threads!!

MoogDroog Mon 11-Nov-13 10:42:38

The eye thing takes a bit of practice - I think it actually tracks your head movement (nod up and down) rather than eyes up/down, if that helps.

MellowMarshmallow Mon 11-Nov-13 19:12:18

I can confirm I have now successfully answered a telephone call. Days of gaming, FBing, MNing, taking photos and generally playing around with the phone, and today, finally, I answered my first phone call on it. grin

GhostsInSnow Mon 11-Nov-13 19:37:07

Couple of things I have noticed smile

Battery life is a massive improvement from the S2 and I can easily go all day without reaching for a charger. Thats texting, the odd call and checking emails and Facebook.

It doesn't seem to operate as hot as the S2, I was worried the S2 would combust occasionally but this is a cool phone.

More observations tomorrow smile

BEEwitched Tue 12-Nov-13 15:15:22

What handset did you have before and what frustrated you about it?

I had an iPhone 4s and had no real complaints about it. You're always a bit locked in with Apple products but since most of my other gadgets are Apple compatibility was great. All very samey; though, and I was getting bored of it. Also, battery capacity was appealing after only 1 1/2 years.

~ What was most appealing about the Samsung Galaxy S4 Active?

I've always rated Samsung products and was keen to try out one of their Galaxy phones. I am out and about with the dog a lot in rubbish weather and live by the sea; I'm also not too precious about my gadgets so the Active aspect of the phone was a huge bonus!

~ What were your first impressions when it arrived and you got it fired up? How was the set up?

It is a rather large phoned and you do often need two hands to handle it. It's very sleek and I love the brushed steel look. Set up was really easy and navigating the play store was a doodle. It's also great that there's an android version of most of the apps I was using.

~ What features have you used so far? What's your opinion of these?

The camera is quite important to me and this is the only point where I'm not quite happy so far. The voice command for taking a picture is Gray bit or takes long to focus and the result is quite grainy. Given that it's an Active phone it would've been great if it handled moving objects better.
The email was easy to set up, and phonecalls are acoustically very good, which is actually something smart phones often struggle with.

~ What about how the phone looks and feels in your hand?

It's a bit large but very attractive and was very easy to get used to. I've bought a standard cheap leather flip cover for it but might also get something more weatherproof.

~ Any additional comments.

So far it seems to stand up well to abuse but I haven't had q chance to take any underwater photos yet.

Indith Tue 12-Nov-13 19:40:21

Really want to talk about the challenges now!

ShatnersBassoon Tue 12-Nov-13 20:44:27

Yes, I'm ready for challenge chat too. I've been quite brave this past couple of days and need to share. The initial "treat phone like a precious thing" phase is over grin

~ What handset did you have before and what frustrated you about it?
IPhone 3GS - couldn't update a lot of apps, battery life was shockingly bad, screen would freeze up a lot, text messaging was dreadful; took a few minutes to catch up when typing etc.

~ What was most appealing about the Samsung Galaxy S4 Active?
The fact that it was waterproof and a bit more hardy. I've got a reputation for dropping phones/immersing them in water, so this seemed ideal!

~ What were your first impressions when it arrived and you got it fired up? How was the set up?
First impression was that it was huge and didn't look as though it would stand up to any knocks and scrapes! Set up was easy and, despite never touching a samsung before, I had it up and running really quickly.

~ What features have you used so far? What's your opinion of these?
The camera is awesome! I like the storybook feature, everything just works faster than I'm used to! Haven't dared try it out underwater yet, although I did (accidentally) drop it in a small puddle the other day and it survived. I've got the scrolling by eye/head tilt feature switched on but haven't actually noticed it working yet.

~ What about how the phone looks and feels in your hand?
I'm not going to lie, it feels huge and I'm very, very likely to drop it as there's not much to grip on to! It looks awesome though for a hardy phone. Gone are the days of the big JCB work men's phones!

~ Any additional comments
Wish it was iTunes compatible as all my music is on there so I'm still taking my old phone in the car as I like my tunes when I'm driving. I've always had Apple and thought I'd truly hate anything else, but I'm actually a little bit in love with this phone smile

MellowMarshmallow Wed 13-Nov-13 10:32:39

Can confirm it works in torrential rain, and is fine after being kidnapped by 3.5yo dn and my ds's, although I'm sure they were very careful with it and there was no snatching or grabbing at all hmm

GhostsInSnow Wed 13-Nov-13 15:36:43

Challenge time for me, but I've twisted it a little...

Test it with the kids challenge 2: ask your DC to drop it into their dinner or smear it with food covered hands

DD is 16, so food covered hands are a bit of the past, however, both of us enjoy baking and frequently use recipes we have found online.
Todays task, we baked a Victoria Sponge from a recipe found on the Good Food website.

The phone was on the work surface as I weighed ingredients so was dusted with flour etc. I scrolled through the recipe easily with buttery fingers leaving smears up the screen. The phone was by this stage quite floury and buttery and I was more than a bit worried, however, this was unfounded. I turned off the screen, dampened a little kitchen roll and began to wipe, by the time I'd degreased and polished the phone looked perfect. Managed to dust it completely with Icing sugar as we prepared the buttercream and again, the phone cleaned up perfectly.

In the past when I have baked from an online recipe I've had to put my laptop at the far end of the kitchen and clean and dry my hands before being able to scroll through so this was brilliant! Next time I bake I will use the phone to follow recipes as its just so much easier and time saving. A very novel use I'd never even considered!
grin

androbbob Wed 13-Nov-13 21:27:18

Take the phone out to enjoy the great outdoors (and take some photos)

I have tried this challenge this week - working on a construction site, I was asked to take some photos of a cast Irons helter being dismantled, to be used as time-lapse presentation. So, I took photos two or three times a day for a week in all weathers, including heavy rain and sunshine. They looked fab and the phone survived.

Test it with the kids challenge 2: ask your DC to drop it into their dinner or smear it with food covered hands

Tried this one as well - smear food on it - ably assisted by my three nieces and my DS - aged 3 to 8.

Considering which challenge to do next!

Indith Wed 13-Nov-13 22:02:55

I didn't think we were supposed to post feedback about the challenges yet?

viperslast Thu 14-Nov-13 00:15:04

What handset did you have before and what frustrated you about it?
Previously I had the s3 mini and I loved it, my only frustration was that I wished I had gone for the larger screen.

What was most appealing about the Samsung Galaxy S4 Active?
Most appealing to me was the waterproof feature. We are outside a lot with the dc and their ponies. Trying to get good videos and photos in the rain on your average phone or camera is nerve wracking!

What were your first impressions when it arrived and you got it fired up? How was the set up?
First impression was that it was very sleek and pretty but not as robust looking as I had expected. Set up was really easy to do, transferred all photos, contacts, even text messages with smart switch which is a fantastic app!

What features have you used so far? What's your opinion of these? I have used the basic features and found them very good, I notice you have fixed the I which used to default to lower case when typing. I have been playing with the camera and am really impressed. I managed to take excellent photos out of a train window travelling at high speed.

What about how the phone looks and feels in your hand?
The phone looks lovely and is very light. Its size means you can type two thumbed which is great. My only criticism is it's a bit slippery so not totally easy to hold and use in one hand.

Any additional comments
Compared to the s3 mini I find the screen seems to lag a bit. Clicking on things seems to take a bit too long and the very bottom of the screen seems worst. I'm not sure if this is normal for the phone or if there is a problem with my handset. Clicking in the reply box on a text takes several attempts and the keyboard doesn't pop up on the first click which I find a step back. I would be interested in the wireless charge function if that was developed.

viperslast Thu 14-Nov-13 02:20:27

Oh another thing I have noticed with my handset is it gets really hot when doing anything high drain on the battery such as watching a video. Hot enough that I hold it by the edges. I'd be grateful if Hq could get someone to let me know if this is normal please?

Indith Thu 14-Nov-13 09:33:22

That doesn't sound normal! mine definitely doesn't get hot, I've watched loss of videos with the dcs and used iplayer etc on it and not noticed any change in temp at all.

gosh this feedback thread really will be a mixed bag won't it.

GhostsInSnow Thu 14-Nov-13 10:06:20

vipers they do get hot when undertaking that sort of task, but shouldn't get too hot to touch.

Try installing an app called Tempmonitorand see what your running temperatures are through different tasks.

I use mine now as a dash cam alongside an app called CaroO (link to free version but I use Pro) which means that the camera is working all the time I'm driving. It does get warmer through this process, but nowhere near as warm as the S2 got doing the same job.

ShatnersBassoon Thu 14-Nov-13 12:28:26

MNHQ - any chance of letting us post some challenge feedback soon? I've taken notes, but would rather post about what I've done while the things are still fresh in my mind.

BEEwitched Thu 14-Nov-13 12:51:16

I'm Mumsnetting from the bathtub, quite exciting!

I'll keep my challenge results to myself for but habe to say my phone has a tendency to throw itself from places it really should be safe e.g. the mantelpiece and it has survived without any damage!

magentastardust Thu 14-Nov-13 13:25:20

Mine got really hot the other night too -but I had been on it for ages and was doing loads of messing around with photo apps and uploading and downloading!

AnnMumsnet (MNHQ) Thu 14-Nov-13 15:58:46

bear with on the challenges testers...hope to have them up tomorrow.....grin

MellowMarshmallow Thu 14-Nov-13 17:35:11

Not compatible with Sky Go. I was looking forward to seeing what the F1 looked like on the screen.

AnnMumsnet (MNHQ) Thu 14-Nov-13 17:59:28

Hi - a couple of you asked about the handset feeling hot. Samsung asked me to pass on the following to you
"When performing high intensity tasks all of our phones heat up especially ones as powerful as the Active

If the user is worried about it they can turn on power saving mode which will automatically slow down the processor which in turn will generate less heat."

thanks

AnnMumsnet (MNHQ) Fri 15-Nov-13 11:48:13

Thanks for all the first impressions - and now for the challenges Samsung wanted MNers to undertake with their new phone.

Please note - as stated - these challenges must only be undertaken after reading the info sheet sent with the phone – all safety advice must be read first and testers must ensure they understand the instructions relating to water testing.

Below are the challenges: please do let us know how you get on with them - and feel free to return to the thread and let us know how the phone stood up to them over the next couple of weeks.

Challenge 1: Take the phone out to enjoy the great outdoors (and take some photos)

Challenge 2: Take a photo/video underwater/ when wet (up to one meter under water - please ensure you read about this first)

Challenge 3: Test it with the kids challenge 1: ask your DC to (for the purposes of this) drop it on the floor (not throw), ask your toddler to give it a chew or even - if you're feeling brave, 'accidentally' drop it in the bath/ (clean) loo

Challenge 4: Test it with the kids challenge 2: ask your DC to drop it into their dinner or smear it with food covered hands

Challenge 5: Story Album: Test out the feature called Story Album, take some photos/videos over the testing period and create a photo album

Challenge 6: Use on the go: how well does it cope with a family day out or during every day life for you at work?

thanks and good luck

MellowMarshmallow Fri 15-Nov-13 12:03:42

Challenge 1 - Have been on a very chilly trip to Jimmy's Farm. Took some lovely photos which really captured the sunlight. I didn't have much luck with the gloves-on option, so just used it without gloves (even though it was bloody freezing outside). I even took it on the zip wire. Also took it horse riding this week. Generally I'm a lot less fearful of having this phone outdoors than I was with the (ridiculously fragile) HTC.

Challenge 2 - Has survived being used in torrential rain and being put down in a small puddle of water on the worktop. Didn't take any photos though so will give that a try.

Challenge 3 - Already fumbled it, making the poor thing dance over my fingertips while I spectacularly failed to get a grip...eventually landed with a thud on the worktop. It's also been dropped (by dc, not me this time) on a carpeted floor.

Also used it last weekend while making a birthday cake - used it too look at images of similar, then snap my progress and upload to FB to boast / share with friends. Got covered with cake batter, icing sugar and butter. Greasy finger prints took a little polishing but otherwise all good.

Indith Fri 15-Nov-13 12:53:47

Challenge 2: Take a photo/video underwater/ when wet (up to one meter under water - please ensure you read about this first)

So. I gave it to my toddler at bathtime and told him to chuck it in (after checking the back was on and the socket covered). Toddler was delighted grin. Then I handed it to the big ones to take some photos while they were in there. I now have lots of pictures of bath toys and some underwater shots of feet.

While taking the pictures it worked well. Volume control for taking the shots is good. It can be hard to see if you've taken a picture though. Old phone the picture used to come up on the screen for a few seconds when taken so you can see if it is ok. With this one they just come up as the tiny little icon so under water you can't tell if it has taken and you certainly can't check it to see if it is good or if you need to take another without tapping on it and faffing on.

Anyway. Photos taken I resumed control of the phone and dried it on a cloth. But the touch screen wouldn't work properly. It wouldn't accept my tapping on anything. If I touched the screen it just sort of half swept over, you know how it spins to the next screen? It was doing that but stopping half way through and flickering. I tried to turn it off but though the menu came up when I pressed the side button I couldn't tap on the button to switch off. So I had to take the back off and take the battery out and put it back in. Was fine after being switched back on and when I took the back off everything was dry inside. Photo quality under water is good, tis a decent little trick that but afterwards not so good. Not sure I will be brave enough to try again.

Challenge 3: Test it with the kids challenge 1: ask your DC to (for the purposes of this) drop it on the floor (not throw), ask your toddler to give it a chew or even - if you're feeling brave, 'accidentally' drop it in the bath/ (clean) loo

Me and dcs have all dropped it plenty of times already. It definitely survived being dropped!

Challenge 4: Test it with the kids challenge 2: ask your DC to drop it into their dinner or smear it with food covered hands

No probs. It gets mucky, it gets wiped. It is happy.

Shall take it out and about this weekend to rugby etc for a day out and take more photos before I try the album thing. Got some pictures of the dcs in their CiN dress up outfits this morning smile

GhostsInSnow Fri 15-Nov-13 13:38:29

Challenge 4 first for me (doing things in order was never my thing!), but I've twisted it a little...

ask your DC to drop it into their dinner or smear it with food covered hands

DD is 16, so food covered hands are a bit of the past, however, both of us enjoy baking and frequently use recipes we have found online.
Todays task, we baked a Victoria Sponge from a recipe found on the Good Food website.

The phone was on the work surface as I weighed ingredients so was dusted with flour etc. I scrolled through the recipe easily with buttery fingers leaving smears up the screen. The phone was by this stage quite floury and buttery and I was more than a bit worried, however, this was unfounded. I turned off the screen, dampened a little kitchen roll and began to wipe, by the time I'd degreased and polished the phone looked perfect. We managed to dust it completely with Icing sugar as we prepared the buttercream and again, the phone cleaned up perfectly.

In the past when I have baked from an online recipe I've had to put my laptop at the far end of the kitchen and clean and dry my hands before being able to scroll through so this was brilliant! Next time we bake we will use the phone to follow recipes as its just so much easier and time saving. A very novel use I'd never even considered!
grin

YeahBuddy Fri 15-Nov-13 13:52:49

Going to try some of the challenges later smile I was hoping to take it for a walk in the rain but it has been sunny here for the past couple of days... hmm

TheYamiOfYawn Fri 15-Nov-13 14:11:12

I'm bit behind, so will do my first impressions first, and then the challenges.

~ What handset did you have before and what frustrated you about it?
I had an HTC Desire C. Mostly, I liked it, but it struggled with some videos, and the screen shattered when I dropped it. It only had a camera facing away from me, so I couldn't take selfies, and the Cbeebies app didn't work on it. Also, I couldn't use it in the rain, and the screen was very hard to read in sunshine.

~ What was most appealing about the Samsung Galaxy S4 Active?
When I read the description, the ruggedness was the most appealing thing. I like to read in the bath, and being able to use my kindle app without worrying was a very attractive prospect.

~ What were your first impressions when it arrived and you got it fired up? How was the set up?
My first impression was that it was very sleek and pretty (I was expecting something a bit more butch looking) but also that it was huge compared to my old phone. It was bit annoying having to get my sim card cut down. I was also not entirely confident in the sturdiness of the hole for the charger - I worry that this will break within a year or so, and it does does make charging the phone a little more hassle. I have (TMI) a waterproof rechargeable vibrator which doesn't have any of the faffy cover but seems to work well anyway.

~ What features have you used so far? What's your opinion of these?
I really, really like this phone. Rather surprisingly, I'm finding the voice activation on the camera very useful, as the phone is a tiny bit too big to take pictures with one hand. I wasn't keen on the head-tilty thing which was a bit gimmicky and not really useful. I like the thing where you wave your hand over the locked screen and you can see the basic info. I like the swipey keyboard, and really like the way that it is big enough to have numbers on the top row, although it would be nice to have a simpler swipey way of getting the most common punctuation symbols. I like the bigger screen very much. I tried a video google hangout with DP, but the video quality wasn't really good enough to make it worthwhile. I love love love the screen sensitivity, and the ability to set it so that you can use normal gloves, and that it works in rain. I tried to set it up as a remote control, but my TV is too old to work with it, so I gave up.

~ What about how the phone looks and feels in your hand?
I love the look of it. It is sleek and shiny and beautiful, the screen is clear. the rivet-style buttons on the back spoil the sleekness a bit, so I'm not too keen on them. I do find the phone just a teeny too big for perfect ease of use - I have to stretch my hand really wide, and have to use two hands of lots of things that I used to use one hand for with my old, smaller phone. Also, it needs fairly big pockets, and it's too big to keep inside my bra if I'm wearing something without pockets, which means that the pedometer is less useful that it would be if it was securely in my pocket the whole time. The screen is abolutely lovely, though. I like the haptic feedback which is just right.

~ Any additional comments

I was very impressed with the general set-up of the phone - the settings menu is increbily user-friendly and easy to use. The battery life isn't great, but no worse than any other smartphone I've had. I find the various screens very easy to navigate. It works very well for listening to music, podcasts and watching youtube.

viperslast Fri 15-Nov-13 14:51:01

Thanks for the feedback on it getting hot. I'll try that app and see if it's getting too hot. I did think that my daughters iPhone probably would have shut down at the temp mine got to so worth checking I think. I don't want to fry it!

Any feedback on the screen lag Ann? Is anyone else finding this? For example, clicking in the reply box here takes long enough that I think it's not working every time then, once it has worked I have to click again to get the keyboard. It's much slower than the s3 and the keyboard was instant on first click with the s3 too.

ShatnersBassoon Fri 15-Nov-13 16:01:00

Challenge 1 - I used my phone to photograph my son's Cubs pack playing outdoors games the other evening. Some great photos, even in the dark, lots of decent action shots that look sharp on a bigger screen (uploaded them onto the Cubs' Facebook page). It did work through my thin knitted gloves, and I'm happy to do that now I have a rubbery cover for it (was far too slippery to hold in gloved hands without the cover). I'm very pleased with the camera on it, having been so disappointed with the camera on my old Sony smartphone.

Challenge 2 - I did it! I took photos of a Playmobil frogman in the kids' bath! I'm not sure if the bubble bath caused a problem, or if the dirt that had come off my children had clouded up the water, or if my shaking hands messed it up, but the photos were blurry. Probably swimming pool water would give better results, but I don't fancy being escorted off the premises for taking photos in my local baths.

Challenge 4 - I used it to read a recipe from when I was baking the other day, and got cake batter and all sorts on the screen. No harm done, and nice not to panic about bits of grease seeping into the workings. Just wiped it off with a bit of damp kitchen paper.

Challenge 6 - Great, useful tool. Wouldn't be without a smartphone now, and this is the best one I've used. Pulls up information quickly when out and about e.g. looking up cinema times when we were in town. The calendar is something I've come to rely on, and is easy and quick. The children like being able to use it (something I never allowed with my old phone blush), and it has come in very handy for keeping them amused at various points - god bless you Angry Birds!

Will work on the other challenges, although I think there is some overlap on them, so some are perhaps partially covered in these answers.

magentastardust Fri 15-Nov-13 18:11:44

Reading others has reminded me of another couple of points!

Loved that you can use the touch screen with gloves but sadly now that I have a screen protector on it , I can't do this any more. I'm too scared of it getting scratched in my pockets/bag though so I will stick with the screen protector.

Also worried about the charger socket , seems quite flimsy and I am worried about it twisting off , I keep having to make sure I am very delicate with it.

The Pedometer -would love to use this properly but as the phone is so big there isn't really anywhere I can keep it on me for just walking around the house or work as the phone is too big really for pockets.

That all sounds a bit negative but I do really really like the phone-I am getting really attached to it now. smile Love using it for taking decent snaps of the kids and being able to access work emails really quickly.

viperslast Fri 15-Nov-13 18:32:59

A point I have noticed about the calendar which really grates is that it doesn't have an option to repeat 4 weekly which is a shame as it's great otherwise.

magentastardust Fri 15-Nov-13 18:56:58

Ooh I think you can get a Samsung band which you can wear to track your steps that goes with the S health App-it is around £70 though.

YeahBuddy Fri 15-Nov-13 19:02:08

Right, I have just let the toddler twins play with the phone in the bath for about ten minutes. It got dunked several times and is completely fine!

I also let one of them have a play whilst eating dinner and the poor phone got covered in mash and beans but again has survived. I won't be letting them do that again though because I think there is still some mash stuck in the speaker at the back. But at least now I won't be completely paranoid about getting my phone wet or messy.

magentastardust Fri 15-Nov-13 20:10:38

Has anyone used it for music? Is there anyway to get free music on it other than download everything from google play? I have spent a fortune over the last couple of years with iTunes on my ipod -would be nice to have some music on the phone too.

Indith Fri 15-Nov-13 20:27:40

I plugged my phone into computer and opened the files, there was a music file already there so opened that then just dragged music files from my computer into that file and they copied over. It all plays fine. Don't know what format or anything it is though grin .

Snog Sat 16-Nov-13 05:18:42

just to warn you i am seriously out of live with my s4. I've had it 3 months and the battery has warped meaning it shuts itself down constantly and needs a mains charge to get going. internet forums suggest this is commonplace. Unacceptable for a £500 phone imo. I cant wait to get shot of mine now.sad

MoogDroog Sat 16-Nov-13 14:17:19

Some challenge feedback from me:

Challenge 1: Take the phone out to enjoy the great outdoors(and take some photos)

Did this early on - went for a walk in our local National Trust place. Took some great photos of the kids splashing in puddles and playing Pooh sticks. It rained and I carried on snapping away without worrying which was great. The rich tone setting gives some great results.

Challenge 3: Test it with the kids challenge 1: ask your DC to (for the purposes of this) drop it on the floor (not throw), ask your toddler to give it a chew or even - if you're feeling brave, 'accidentally' drop it in the bath/ (clean) loo

Well, I managed to drop it the other day, it fell out of my pocket onto the concrete outside. Not a scratch on it, thankfully! I took it in the bath to MN and it was great. I dunked it too with no problems. Will get the DCs to do this too for testing purposes.

Challenge 5: Story Album: Test out the feature called Story Album, take some photos/videos over the testing period and create a photo album

I used the photos taken above to do a story album. I like the idea but found it a bit limiting in terms of the templates and what you can do with the pics. Maybe there's more to it but I didn't find it terribly intuitive.

MoogDroog Sat 16-Nov-13 14:21:46

Re. music - I've so far failed to get music on it. I've set up Google music, and told it to use iTunes as the library. It's been throttling my Broadband uploading 5000 odd songs to the cloud but I can't seem to find out how to get music from my computer onto my phone via usb. I've Googled extensively with no luck. confused

emblosion Sat 16-Nov-13 14:22:07

Challenge 1 - have been out and about a lot and taken pics and videos of my boys in the park etc,rain and shine, which have come out fine. Agree with the poster above that it can be hard to see if the photo has taken or not as thumbnail is so small.

Challenge 2 - stands up fine to use in the rain and survived being in standing water on kitchen work top and toddler tipping water on it. Screen sometimes goes unresponsive if wet but has been ok afterwards.

Challenge 3 and 4 - Galaxy S4 laughs in the face of being dropped and smeared in food.

we're moving house this weekend so will get to work on challenges 5 & 6.

SaltySeaBird Sat 16-Nov-13 17:39:28

So gutted not to have been selected but finding this thread really interesting. My ancient iPhone has properly packed up (about an hour after I applied for this product test, I've been phoneless ever since!) and even though I really can't afford or justify it I'm so tempted by this Samsung. Especially as I have quite an outdoors lifestyle and destructive toddler!

I read books on my phone a lot and love the idea of reading in the bath without worrying about the phone! The photo quality looks great too.

Have any of you testers come from a long term Apple relationship and if so how have you found moving from IOS to Android? Were there any iPhone apps you weren't able to find on Android?

Snog Sat 16-Nov-13 19:25:07

i changed from iphone and loved it to start with but its unreliability and poor customer service mean that i will trade it in this month after just 4 months

MoogDroog Sat 16-Nov-13 20:43:04

Salty I've been using an iPhone for couple of years (BB prior to that), and though initially a bit confused by the os but a couple of weeks on and I'm really enjoying it. I've been able to find all bar one of the apps I wanted (the one I couldn't was a Welsh language app) and I like that you can configure things far more to suit the way you use the phone. At the moment, I have no desire to return to Apple.

androbbob Sat 16-Nov-13 21:40:45

Challenge 1: Take the phone out to enjoy the great outdoors (and take some photos)

Done this last weekend - at my DS football match I took some photos in the rain of a double rainbow - worked very well. I have also used it for work and taken notes on the memo pad and taken pictures to email to my work account - my colleagues were concerned that I was using my phone in the rain - but it survived!!

Challenge 3: Test it with the kids challenge 1: ask your DC to (for the purposes of this) drop it on the floor (not throw), ask your toddler to give it a chew or even - if you're feeling brave, 'accidentally' drop it in the bath/ (clean) loo

Well no toddlers, but I was using it in the bathroom and it fell from the side of the bath onto the tiled floor - no issues. I have used it with wet hands - no problems. I have dropped it a couple of times and it has survived with no tell tale injuries! 'dropped' it in the sink and it survived. I did make sure the charger port was closed properly first.

Challenge 4: Test it with the kids challenge 2: ask your DC to drop it into their dinner or smear it with food covered hands

This was tested by my three nieces - aged 3 to 8, who all wanted a go when they visited recently. No issues - just wiped it down and on to the next child!

Challenge 5: Story Album: Test out the feature called Story Album, take some photos/videos over the testing period and create a photo album

Again I tried this with my nieces and made a small album. I have been taking more photos and will do another one in a week or so.

Challenge 6: Use on the go: how well does it cope with a family day out or during every day life for you at work?

I have used it for work - I am on a construction site, so it is exposed to dirt and mess. I do think it works well and I would be able to use it like a blackberry to get work emails on, but havent been able to set this up yet - work IT issues. I have however, taken it out and about with me for a week - using it for photo records, note taking and general phone calls. I do find it a little slippy to hold, so would prefer a cover for it, as it gets shoved in my jacket. It has survived with no damage though.

Just need to steel myself to do challenge 2........ underwater photos.....

viperslast Sat 16-Nov-13 22:38:40

Well ds has been taking pictures in the bath! Have to say I had a bit of a cold shiver about it but it worked well. We then used the pictures to make a story album.

The app is cute but feels a bit like a free version you can upgrade. The result is nice but I couldn't find any way to customise it, select the order of the pictures, change colours, select the focused area and so on. If it was extended I think it would be great, as it stands nice to play with but probably won't use it again.

BEEwitched Sat 16-Nov-13 23:00:44

Challenge 1: I haven't been out and about much as I've been really sick but I took it out for walks with the dog in windy wet weather and it has survived the beach wonderfully well! Took some photos while out and about and it's prefect for that, I got some lovely shots!

We're also moving house so I've been using the phone for taking soya of the progress.

Challenge 2: I've not been brave enough to take underwater photos as the cap on the charge plug seems so flimsy but I've taken into the bath with me and it got properly splashed and it behaved perfectly. I've also used it with sudsy hands and the touchscreen didn't seem to mind.

Challenge 3: I've dropped it plenty of times and the dog has trodden on it several times and the phones seems indifferent to it which is good.

challenge 4: I've used the screen with fingers dirty from cooking and it worked fine, it also wiped clean quickly and the screen coped well worth fatty fingers and smears .

Challenge 5: I transferred some wedding photos over with Bluetooth and used the photo album to arrange them into a collection and it was easy and fun to use. I also used it to sort pictures of our move and of the bits I've bought into which room they are meant for.

Indith Sun 17-Nov-13 15:31:11

challenge 1 great outdoors.

Didn't go to rugby today, not had any great outdoors time really. I have taken it on shine runs though. Have stayed using an app to log them so enjoying the gps. stopped yesterday to take some photos mid run at dusk as the moon was rising and am very pleased with the result.

TheYamiOfYawn Sun 17-Nov-13 15:48:11

Challenge 2: the phone rang while I was in the shower this morning so I left it to ring but then remembered the challenge and listened to the answerphone message in the shower. The phone worked fine even though it was wet and so was I and it was easy to hear despite the noise of the shower.

darksparrow Mon 18-Nov-13 10:59:51

Challenge 1: Take the phone out to enjoy the great outdoors (and take some photos) I've been doing this since day 1 and the photo's are great. I do need to read the manual again as I find that sometimes the camera makes a sound so I know the photo has been taken and sometimes it doesn't.

Challenge 2: Take a photo/video underwater/ when wet (up to one meter under water - please ensure you read about this first) I was very very nervous about doing this after very nearly killing my first Samsung, a Galaxy S by dropping it down the loo. I read all the stuff and did it in the bath - quickly! Stipped off the skin and back after and gave a good dry and it seems unscathed!

Challenge 3: Test it with the kids challenge 1: ask your DC to (for the purposes of this) drop it on the floor (not throw), ask your toddler to give it a chew or even - if you're feeling brave, 'accidentally' drop it in the bath/ (clean) loo Don't need kids for this - I've dropped it a lot - I think it is bigger size. I've bought the Samsung skin now and whilst I am still dropping it it is definately less often! It has been fine every time and I am so much more relaxed about the kids using it - even though it is lovely I don't feel overly precious about it, which is great

Challenge 4: Test it with the kids challenge 2: ask your DC to drop it into their dinner or smear it with food covered hands We too did this when cooking - making pizza dough. We used the phone of the recipie (Jamies Oliver - was delicious!) and it got covered in flour and we picked it up with doughy hands to scroll throught he instruction. Phone got a wipe with the worktop at the end and looks brand new!

Challenge 5: Story Album: Test out the feature called Story Album, take some photos/videos over the testing period and create a photo album Still to do this - been a busy week - will report back

Challenge 6: Use on the go: how well does it cope with a family day out or during every day life for you at work? It copes very well. Only think that I find awkward is using it one handed - because it is so large it is difficult to hold and scroll with the same hand (have have developed a way of doing this one handed with my thumb with my old phone). I is a bit frustating haveing to use two hands all the time. I tried to use it with my woolly gloves - didn't work, but that could be user error.

On that note it would fab for Samsung to have produced a few You Tube videos - 101 on the features and getting the most out of your phone, a video on using the camera features and the like, video to wathch before you put it under water... I've not got my head round all of them - must give the book another read. They are on my to do list. Because I have kids, I spend a fair bit of time hanging around waiting for them -swimming, rugby and the like. If there were easy accessible videos I could use that time getting to know the features of my phone if the info was easily accessible.

Challenge 1: Take the phone out to enjoy the great outdoors (and take some photos)

Phone came with us to Alton Towers and got some amazing pictures in the rain! Taken photos at the park of the dog and ds and I'm seriously impressed with the camera quality.

Challenge 2: Take a photo/video underwater/ when wet (up to one meter under water - please ensure you read about this first)

Was really scared to do this but checked it was all sealed up properly and went for it in the bath and it survived! Pictures were blurry, and screen was unresponsive for half an hour or so afterwards though. It's not a feature I think I'll ever find useful tbh but it's comforting to know that if I accidentally drop it down the loo/in the washing up/in the dog bowl (as I've done before!), it will survive!

Challenge 3: Test it with the kids challenge 1: ask your DC to (for the purposes of this) drop it on the floor (not throw), ask your toddler to give it a chew or even - if you're feeling brave, 'accidentally' drop it in the bath/ (clean) loo

Accidentally dropped it, quite spectacularly, when bumped into by a child on the school run. It flew out of my hands, 7 or 8ft away, and landed, screen down, in a puddle on the road. It fell apart and I had to retrieve the battery, back etc, but, apart from one small scratch on the corner where it landed, it survived unblemished. Screen is unmarked, which I was impressed with, as I've smashed my iphone countless times.

Challenge 4: Test it with the kids challenge 2: ask your DC to drop it into their dinner or smear it with food covered hands

Used it to read a recipe whilst cooking and got it covered in oil, spices and flour yet it cleaned up like new!

Challenge 5: Story Album: Test out the feature called Story Album, take some photos/videos over the testing period and create a photo album

I've used Story Album and it's really nice to use and makes it easy to show photos to family and friends.

Challenge 6: Use on the go: how well does it cope with a family day out or during every day life for you at work?

It copes with everything. My only quibbles with it are how easy it is to activate buttons on it whilst it's in my pocket, and I've managed to activate the voice operated feature about 10 times a day so far! Always checking I'm not accidentally calling someone!

ShatnersBassoon Mon 18-Nov-13 11:48:28

Challenge 3 - no toddlers, but the phone has been dropped onto carpeted and tiled floor from my waist height. It also slid off the dashboard in the car and landed in the foot well with no damage done.

Challenge 5 - We used this function for creating an album for one of DS's Cubs badges. He had to photograph wildlife in our garden over the course of a week, so he took numerous photos and then together we created a story album to show his work. The best part of this project was being able to attach sound to photos, so he could record birdsong and voice recording to make what he'd done more interesting. Boring shots of a tree shedding leaves each day became less boring when he could record himself describing what was happening.
This function was one that I wasn't really looking forward to using, because I'm not a huge photo album fan (very unsentimental!), but I was so pleased that we could make something useful and interesting using it. DS really enjoyed taking my phone to Cubs to show his friends and leaders what he'd done, and it made a really interesting presentation (and saved a fortune on photo paper and ink for the printer blush grin).
I'm really looking forward to making a brilliant Christmas album this year, and emailing it to grandparents smile.

MellowMarshmallow Mon 18-Nov-13 12:30:22

'Still working' has become a running joke in our home now.

Last night, v.tired, carried phone upstairs, was texting on it at top of stairs, it slipped out of my hand, tried to grab it, bounced off other hand, knocked it onto the metal stair gate, then it landed on the floor.

Still working!

magentastardust Mon 18-Nov-13 15:21:40

Challenge 1: Take the phone out to enjoy the great outdoors (and take some photos)

Taken it out out to the park and the woods and have taken some great pics of the kids. Really pleased as I love taking snaps of the kids when we are out and about. Also nice to not worry about dropping it in a puddle, getting it in the rain whilst out with them.

Have downloaded a couple of photo app and collage apps and been having good fun perfecting my photo's.

Just realised at the weekend that the camera had a flash! Have used a few of the modes on the camera , can't get the drama one to work out quite right but I think there is probably a knack which we will get to with practice.

Challenge 2: I haven't managed an underwater photo yet, It has had a quick dunk in the bath and dried off and absolutely fine afterwards which again is brilliant with 3 children ,one who is a very spirited toddler.

Challenge 3: Test it with the kids challenge 1: ask your DC to (for the purposes of this) drop it on the floor (not throw), ask your toddler to give it a chew ...

See above -it has a successful bath dunk , it has also survived me dropping it and the toddler having a good play with it.

Challenge 4: Test it with the kids challenge 2: ask your DC to drop it into their dinner or smear it with food covered hands

It survived some pasta bake spilling on it and sticky toddler hands, so great to be able to give it a wipe down or a quick rinse under the tap! (Other peoples faces when you do that are also brilliant! smile

Challenge 5: Story Album: Test out the feature called Story Album, take some photos/videos over the testing period and create a photo album

Did this and quite liked it , would probably use it again. On first attempt I was bit put out that I couldn't change the photos to fit correctly but then on a second play found the editing and how to change the page layout , photo size etc and made a nice album of the kids.

Challenge 6: Use on the go: how well does it cope with a family day out or during every day life for you at work?

Good , Been taking it out and about with me , have a screen protector on so quite happy to shove it in my (luckily) big jacket pockets and away. Also nice that I don't have to be too precious with it when we are out and about. Loved that I could work the screen with gloves but now that I have a screen protector on that doesn't work , but I can live without that as I would rather know the screen is safe.

Also really like the S health app, The phone pics up my steps through my jacket pocket when I am out and about, only complaint would be that the phone is too big to fit in my pocket in my normal layer of clothes so unless I carry it with me in my hand everywhere I can't use the pedometer all day at home or work which is frustrating.

Brilliant for work for me , I work Part time and some times from home-great to be able to access email/documents out and about and access social media and websites and photo's which is part of my job.
I just had a really old phone before so this has made my working life a lot easier!

I love it! I Just need to sort out the music side of things and it will be perfect.

DoItTooJulia Mon 18-Nov-13 17:27:50

Marking place. Had a manic week or so, but will add feedback ASAP.

GhostsInSnow Tue 19-Nov-13 09:48:04

Challenge 1: Take the phone out to enjoy the great outdoors

It's really really cold here today, we woke up to a good dusting of snow and ice. Sadly Bob the Westie still demands a small walk (he's old so doesn't go far). We headed out, phone in pocket as usual with my music on. For the first time this year I've worn gloves on my walk and I realised just how brilliant this phone is for winter. I answered a text from DH and managed to skip music tracks with ease, all without removing my gloves. I know this is a very small thing to make me smile so much, but it really did!

Last night I had to nip out and noticed a gorgeous crisp sky and a full moon. I'd seen a 'night mode' on the camera settings so I thought I'd try and snap a shot of the moon. DD said 'you won't pick that up!'. She ate her words somewhat when I flicked on night mode and took a shot which tested the camera completely given we were in the city, on a car park under street lights. The resulting image showed the view as we stood, the cap park was lit well, the wet paving and the moon with clouds across were all in focus.

Pic here

I need to try the night mode again I think as I'm incredibly impressed!

magentastardust Tue 19-Nov-13 10:05:08

Well we have snow here this morning , so 2 year old dd is delighted -although she has seen plenty of snow before it is the first she really remembers so it was lovely taking pics of her excitement on a snowy walk . Screen protector will be coming off though-was a complete pain to keep taking my glove off to take photos and use my phone in the snow (and I had cold fingers) so will definitely take advantage of that next time.

Challenge 1: Take the phone out to enjoy the great outdoors (and take some photos) We went to Thorndon Country Park to do the Gruffalo trail on a very muddy but clear day. Got some nice shots of DD (even though she refused to get out the pushchair - and she normally loves jumping in muddy puddles!). I have found that outdoor photos are best with it but I think I just haven't got to grips with the various camera options, really. Anyway, I got some nice pics and all without taking gloves off - that's a great feature.

Challenge 2: Take a photo/video underwater/ when wet (up to one meter under water - please ensure you read about this first) Crikey. I hated doing this one. It goes against all intuition. Anyway, I took a picture - or tried to - of DD's wind up swimmer in the bath. I made sure DD was nowhere near. I don't want her getting any ideas about dunking electronics in the bath. So, I did everything right, as far as I could see, and it did work but was very blurry, and then I couldn't get the touchscreen to respond for ages afterwards. Dried it out, turned it off, and when I turned it on again an hour later all was well, but it's not something I'll be doing again. Still, it's good to know that an accidental drop down the loo or whatever won't actually kill it.

Challenge 3: Test it with the kids challenge 1: ask your DC to (for the purposes of this) drop it on the floor (not throw), ask your toddler to give it a chew or even - if you're feeling brave, 'accidentally' drop it in the bath/ (clean) loo Again, I wasn't about to ask DD to drop it on the floor, as she's too little to understand that not everything can be dropped! But fortunately (!) I dropped it as I was fumbling for my security pass at work - and it fell in between the banisters and dropped down two floors. Gulp. Not a scratch on it. It did fall apart, battery out etc but put it back together and it's completely fine. Very impressive. I wasn't about to ask her to chew it either. So, er, I did. Quite gently, to be fair, but it's unblemished from my gnawing. DH, however, thinks I've gone mad.

Challenge 4: Test it with the kids challenge 2: ask your DC to drop it into their dinner or smear it with food covered hands Like many above MNers I used it while cooking; 2-year-old DD and I made cookies and it was really great being able to check the recipe without having to fuss about the phone getting damaged. It did end up very greasy indeed but it's cleaned up really well.

Challenge 5: Story Album: Test out the feature called Story Album, take some photos/videos over the testing period and create a photo album I'm not all that impressed with this - I can't really see what the point of it is? I'd rather just put my images on an album on Facebook, or print them out and put it on an actual album. I couldn't figure out how to arrange them how I wanted or anything like that, so it just seemed like a bunch of random images stuck together.

Challenge 6: Use on the go: how well does it cope with a family day out or during every day life for you at work? I've been using it every day and it's coped...ok. I really, really hate the size of it and I thought I'd get used to that, instead I've just got more annoyed by it. I don't like having to use two hands to do everything. And the size makes it so awkward for pockets/bags. It was also very slippery but I've got a rubbery case for it now which has made that a lot better.
However, I did like the big screen when I was travelling on long journeys for work last week and I was able to watch things I'd downloaded onto the iPlayer and 4OD.
I've got a Spotify account and I use that on it, which I like, and the sound is good. I've got a few games on it, which is fun - and I downloaded the CBeebies app thing which DD LOVES. It's great to be able to give it to her and not worry about it getting destroyed.
I thought the camera was brilliant at first, but I have fallen out of love with it big time. Maybe I'm just not getting it but shots indoors aren't all that great. There's some good functions on it but really, I just want to be able to take nice, easy snaps that look good, without having to press lots of buttons.
The volume button is DRIVING ME MAD. It's so sensitive and it just constantly seems to be blasting my head off or turning down to zero.
I also cannot seem to work out how to turn off the internet connection? I don't want it to be constantly downloading stuff but it seems so complicated to fix that I've given off. Also, I want a nice simple way to turn it onto silent...and I don't seem to have found that either.

It's a good phone but it's not as great as I thought it was.

MoogDroog Tue 19-Nov-13 22:34:59

Challenge 4: Test it with the kids challenge 2: ask your DC to drop it into their dinner or smear it with food covered hands
Well, I can confirm that the phone has survived the Pesto and petit filous treatment from DD (2 and a half) - I let her watch a video in her high chair after dinner. It was plastered, so I ran it under the tap. Gave it a thorough dry and its working fine.

Challenge 1: Take the phone out to enjoy the great outdoors (and take some photos)

Yep, we've done this! Its been on a puddle walk through the woods, a trip to the park, and into the orchard for an epic apple picking session. We are massively impressed with the quality of the photos, they are lovely and crisp. It captures natural light and colours really well - the photos of toddler DS surrounded by falling leaves are amazing smile

Challenge 2: Take a photo/video underwater/ when wet (up to one meter under water - please ensure you read about this first)

Not yet done (bath out of order) but DD has suggested we try and get a picture of the inside of the school pond. This may not be beautiful but I shall report back on it anyway!

Challenge 3: Test it with the kids challenge 1: ask your DC to (for the purposes of this) drop it on the floor (not throw), ask your toddler to give it a chew or even - if you're feeling brave, 'accidentally' drop it in the bath/ (clean) loo

It has been dropped shock Not even on purpose under controlled conditions either. I balanced it on the top of the drivers door when MNing while waiting for DD to come out of school last week and then totally forgot it was there, leapt out of the car to talk to someone, and it fell on the pavement. It was fine <phew> though was a heart in my mouth moment and I think the soft rubber cover probably helped - it was a proper drop with a fair bit of momentum from me flinging the door open in a hurry!

Its also been mouthed by a baby. I left it on a chair when at BF group, and sat on my twitching hands as someone's cruising baby came and waved it around and gave it an experimental gnaw. Again - it was fine.

Challenge 4: Test it with the kids challenge 2: ask your DC to drop it into their dinner or smear it with food covered hands

Does finger paint count? Its had finger paint on it, when I let DS try and take a photo of his painting (of a camel in the rain) to send to his grandparents. I was testing the feature that takes photos when you say 'smile' but unfortunately it wasn't able to recognise the word through all the giggling DS was doing. Oh and its also been subject to a smearing of playdoh (which is one of the main food groups according to DS hmm ). Both wiped off just fine.

Challenge 5: Story Album: Test out the feature called Story Album, take some photos/videos over the testing period and create a photo album

I've done a basic version but my 10yo DD has explored this much further than I have and made a really lovely one - I've set the gallery to sync with my FaceBook albums so she's done one of pictures of her fromage 2 to now, and fiddled with the themes etc to her hearts content. I think its a good way of making a nice set to show off to not-very-techy grandparents.

Challenge 6: Use on the go: how well does it cope with a family day out or during every day life for you at work?

Its larger than what I'm used to but not at all unwieldy. I had to take a phone call when in soft play yesterday and was surprised at how well I could hear the person on the other end Its got loads of features that I'd never have thought I needed but are rapidly proving to be extremely useful. The memory capacity is great, my old phone was full with just 4 apps but we've got a couple of dozen on the S4 Active and heaps of space left still.

Do have to say that the volume button is doing my nut slightly as well - I hoped I'd get used to where it was and learn not to press it by accident but haven't yet! Its just placed where your fingers naturally fall when pressing the power button - its really counter-intuitive to try and hold it differently and I know its only a minor annoyance but I do think it deserves a mention.

(btw everybodysang - if you get the dropdown menu on screen there is a 'sound' icon that you tap once to turn it to vibrate and twice to turn it to silent, there's also a wifi icon that turns on/off the wifi connection)

ah thank you! I've only just discovered the drop down menu this morning - found I could turn off the online connection but hadn't noticed the sound icon!

<sidles furtively into thread>

Sorry sorry sorry that this has taken so long, have had a illness run with the kids and was so shattered I just couldn't make two brain cells work together for long enough to write something coherent. Had a decent nights sleep last night and finally have rediscovered my will to live!

What handset did you have before and what frustrated you about it?
I had a Samsung Galaxy S2, which I loved loved loved when it first came out, but slowly as it got more and more outdated it was a bit slow and frustrating when trying to run new apps - especially really large ones like Simpsons Tapped Out which I am addicted to play occasionally.

What was most appealing about the Samsung Galaxy S4 Active?
Despite the fact that it seemed only a bit bigger than the Galaxy S2, the screen was much much larger - as I use the phone for reading threads on Mumsnet browsing the Internet a lot, that has made a big difference to me comfort-wise. I was surprised that I could still hold and operate it comfortably one-handedly, and thought it looked really 'solid' and yet felt really light.

What were your first impressions when it arrived and you got it fired up? How was the set up?
After I found out I'd been selected, I read a fair few reviews on the internet, a lot of which compared the screen unfavourably to the other Samsung phones. I was mentally prepared to be a bit disappointed with it, but instead I found I liked it more than the standard S4 one (which a friend has). It is brighter and sharper in daylight than hers.

What features have you used so far? What's your opinion of these?
I have done a lot of Xmas shopping! The internet loaded fast, the screen was easy to use. I have also taken a lot of photos, trying to use a few different options out. I have really enjoyed the 'drama' option, took some really cool photos of cars in the recent WRC rally, and my toddler loves the animated photo of her on her bike. I have tried the camera out in the bath with her, it successfully went underwater without dying (I was so nervous trying it!) but I couldn't get it to take a photo! I suspect user error as I wasn't sure which button to press - I intend to read the manual before trying again!

Games have loaded fast and been easy to see in a variety of different light conditions. I have also enjoyed being able to use it while out with the dog for a (very wet!) walk without worrying about dropping it or the rain getting to it.

What about how the phone looks and feels in your hand?
I really really like this phone. It hasn't yet had a screen protector or cover on it, as I'm trying to review it 'as is' for a bit, so that people can see what it's like out of the box. As I said earlier, it feels solid and well made, and yet is very light and comfortable to use. Big big thumbs up here.

Any additional comments
I really really like it! I have done some of the challenges as well, but will upload those on a separate post (and a seperate day! as this one is mammoth and I need to get tomorrow's tea organised!

MellowMarshmallow Sat 23-Nov-13 10:13:58

help!!! Somehow the sceen on text messages has zoomed in so writing is so huge its difficult to read the message. how do I make it normal again.

Indith Sat 23-Nov-13 20:13:13

in the bath reading on kindle app. dd comes down needing a poo and ordered me to make sure our was still waterproof grin . It is still waterproof. Not that I tried to take pictures, nobody needs to see underwater pictures of my fanjo.

day 1 of weekend over with me feeling like crap. Rugby tomorrow though so that should provide some so weather conditions family day out and photos to finish our challenges.

jellybabyanyone Sun 24-Nov-13 11:46:51

yes mine went like that. went into settings in accessories i think and there was a normal font size. I don't even know how I changed it.

Indith Sun 24-Nov-13 15:02:37

Think this should finish off my challenge feedback.

1 and 6. Great outdoors and on the go/everyday life.

Rugby today. a few nice pictures before ds2 have up and screamed at me till the end of the session. It was cold, damp and muddy so was glad I didn't need to worry about dropping phone etc. photos are nice, thecamera sends really good and captures colour well. used sport mode on running around dd and she is sharp and in focus.

For everyday life phone is a good workhorse. Don't have to be precious about it. good camera so while it can't totally replace a separate camera, even a pretty basic point and shoot or does mean that it matters less if I forget camera on a day out. I know I will still have good pictures.

re the photo book thing, I can see why it might be nice to use it on the phone a bit too have themes of photos to flick through ora holiday album but I can't see myself orderingprinted versions of anything due to lack of facilities, gig can order photos how you like and so on.

Good planner so all diary appointments, childcare times etc are in there with reminders set. I don't use the health thing. Phone is too big to keep in pocket all the time. I'm not a glued to my phone sport of person but I am using run keeper and enjoying taking phone on runs and listening to music while the gos maps my run for me.

It can be a bit slow to grab and open iyswim by the tune you have got it, pressed the button to wake the screen then fine your password or pattern.

side buttons still a bit annoying, to sensitive and in the way. volume easy to hit. often find my volume vanishes while I'm listening to music if phone in pocket. I think sometimes screen goes Black but not locked or something, I sometimes get phone out of pocket to find it is on a screen or has gone into an app or the contacts list. Only a matter of time before I accidentally call someone.

I do really like it though overall. robust, easy to useand looks good. screen is fab to, pictures and videos look great on it.

MellowMarshmallow Sun 24-Nov-13 18:24:31

Thanks jellybaby - didn't work though. Off to consult Google.

MellowMarshmallow Sun 24-Nov-13 18:27:13

In case anyone else has the same problem - it was the bloody volume button again. Push + for bigger text and - for smaller while in the messaging app.

alemci Sun 24-Nov-13 19:32:55

ok it seemed to work for me.smile that volume button has alot to answer for

Mine has stopped automatically locking, I'm having to remember to press the on/off button else it stays lit up on whatever screen it was last on. Can't find anything in settings for this? It's killing my battery and as it's so bloody easy to knock one of the buttons in my pocket and not realise.

BEEwitched Tue 26-Nov-13 15:41:27

Still happy with mine, sometimes the screen can be a little unresponsive, though. Clicking links is sometimes not so easy.

And yes, I find the settings a bit tricky to navigate!

DoItTooJulia Wed 27-Nov-13 21:44:45

So challenges, finally.

It's been dropped an variety of floors and survived even the tiled floor (gulp)!

The kids dinner was indeed smeared all over the phone. No adverse affects at all, even when I wiped it clean.

Haven't done underwater yet, but I will and will feedback.

The camera is brilliant, great quality pictures. The story album is an interesting feature, like a mini movie maker!

It's been chewed, chucked about and generally at the mercy of the kids and totally survived!

It's been out in the great outdoors too and merrily coped. We took a group selfie in the woods that was a huge facebook hit with our family!

I can't get it work with the gloves on feature though.

I'm loving it, it's a great handset.

YeahBuddy Thu 28-Nov-13 21:12:03

I had a play about with the story album thing today. It's a nice little feature and incredibly easy to use but I can't see me using it that often to be honest. Still, the camera has got to be the best thing about this phone - I no longer need to take a separate camera out with me!

Went for quite a long nature walk with the dts at the weekend and used the phone for geocaching (which I am totally rubbish at as it turns out!) I was secretly hoping it would rain so I could test it but no joy hmm Anyway, will be taking it to the farm next week so I may get a goat to give it a little nibble grin

I think I have covered all of the challenges now. Oh and just as an add-on, the big screen has been Particularly valuable to me this week for checking out all of the black friday deals on Amazon!!

magentastardust Thu 28-Nov-13 23:19:45

Anyone had any problems with calls-I have had people twice say that they have heard echoing when they call me.

I have googled and people say it is a hardwear or software problem!

I did also find a recommendation to take the case of my phone as that can cover the NR microphone and cause this problem. I have done this and it has seemed to improve but obviously it isn't very handy not to have a protective cover on.

alemci Fri 29-Nov-13 12:14:41

Challenge 1: Take the phone out to enjoy the great outdoors (and take some photos)

Took some photos outside of our house (not feeling well) and it was very easy to use and easy to look at on the gallery. Have also used the storybook feature to group photos together. I like it and again easy to use.

Challenge 2: Take a photo/video underwater/ when wet

I ran the phone under the tap and took a picture then dried it off and it works fine.

Challenge 3: Test it with the kids challenge 1: ask your DC to (for the purposes of this) drop it on the floor (not throw), ask your toddler to give it a chew or even - if you're feeling brave, 'accidentally' drop it in the bath/ (clean) loo*

I have accidentally dropped the phone a couple of times and it is like new. It has no screen saver but the screen is still remarkably clear and clean.

Challenge 4: Test it with the kids challenge 2: ask your DC to drop it into their dinner or smear it with food covered hands

I have used the phone to look up a recipe and then used it instead of a book. It did get a bit gunky but was easy to wipe clean afterwards.

Challenge 5: Story Album: Test out the feature called Story Album, take some photos/videos over the testing period and create a photo album

I photographed the guinea pig and made a story book. He is now a screen saver.

Challenge 6 Use on the go: how well does it cope with a family day out or during every day life for you at work?

I have found the phone very useful. It doesn't keep locking like my old handset. I like the organiser page and have made good use of that. Texting is so easy but I am not sure about the keypad as it is a bit fiddly. I can't work out how to change it. also good to use on ebay for taking photographs and uploading.

i am delighted with the phone. Many thanks.

GhostsInSnow Fri 29-Nov-13 15:37:17

Challenge 2: Take a photo/video underwater/ when wet

I didn't enjoy this challenge in the slightest because every part of me was screaming 'phones don't go in water!!' I filled the bath (cold water) and attempted to take a few shots under water. They came out brilliantly actually, though it's not an exercise I'll be repeating. Photography in the rain, yes, actual underwater, not that brave twice!

Challenge 5: Story Album: Test out the feature called Story Album, take some photos/videos over the testing period and create a photo album

I've been working in a disused factory this week, which has been incredibly fascinating. I've used the story album feature as I've gone along day to day adding different pictures to it as I've explored different areas of the factory. It's actually taken some outstanding shots. I am lucky enough to have a big SLR camera which I took along with me one day as well and the photos the Active took were easily as good as my Canon, especially in darker areas. Very impressed!

Challenge 6: Use on the go: how well does it cope with a family day out or during every day life for you at work?

As I said above this week I've been dumped into a disused factory where the school I work at recently used one of the outbuildings to house an art exhibition. My job was to pack up the works and catalogue everything. The building I have been in is VERY cold and as the factory originally made pottery it's very dusty as well. I've come home at night with myself and my phone covered in the white dust that coats everything on site. I've been able to take a damp cloth, wipe it down and it's as good as new.
As I've been working on my own all week I've been using the phone to listen to my music and it's been great not to have to take off my gloves to change tracks, text DH etc.
Any other handset I think I'd have been worried about the dust and cold but the Active just seems designed for it. Brilliant!

HowardTJMoon Sun 01-Dec-13 22:41:18

Challenge 1: Take the phone out to enjoy the great outdoors (and take some photos)
It is good outdoors as the screen's nice and bright so you can see it in almost any situation. The GPS is much quicker to get a lock than my old Galaxy S2 as well (which is very handy when I get lost!) The camera's not bad but doesn't cope that well with poor light. The various options for action shots are really useful for keeping up with the DCs.

Challenge 2: Take a photo/video underwater/ when wet (up to one meter under water - please ensure you read about this first)
I had to force myself to deliberately dunk it in the sink - it just doesn't seem right... I think the phone coped better with this than I did!

Challenge 3: Test it with the kids challenge 1: ask your DC to (for the purposes of this) drop it on the floor (not throw)
I thought about this but then I decided I didn't want to encourage my DCs to lob electronic devices around. And, anyway, I'd already dropped it myself onto the stone floor in the kitchen (usually a cause of instant tinkly death for anything at all fragile) and it survived perfectly ok.

Challenge 4: Test it with the kids challenge 2: ask your DC to drop it into their dinner or smear it with food covered hands
They're a bit old for that but it did cope well with being splattered with flour and egg while making a cake and listening to a podcast (it's got a good loud speaker on it). Being able to safely wipe it down with a damp cloth makes it much more practical.

Challenge 5: Story Album: Test out the feature called Story Album
It was ok. I think it needs a bit more flexibility over layout options, background colours etc.

Challenge 6: Use on the go: how well does it cope with a family day out or during every day life for you at work?
It works superbly. I use my phone a lot at work for taking notes, keeping up with emails and checking my calendar. I've also started doing a Masters recently and I've been using Google Keep and Google Drive to keep track of notes and research literature. The ability to have two different apps on-screen at the same time has been a real boon for this. And as an every-day phone to use when out with my DCs it's great, too, as I don't have to worry about if it will get damaged by going anywhere wet.

BEEwitched Mon 02-Dec-13 14:17:37

My phone eats emails - there were a few emails that I needed that contain links, e.g. to the review thread for this phone, and they've gone poof. I know I haven't deleted them.

The 'one week ago' tab contains 3 emails. So that's a lot of emails it has just decided to delete.

Not helped by the fact that for the last month This phone has been my only way to get online. (Grrr, BT)

Challenge 1: Take the phone out to enjoy the great outdoors (and take some photos)
I have done this a lot! As we are an outdoors orientated family. It has coped well with being bashed about in playgrounds, and while biking, running, dog walking and hiking - it's been a bit too cold for kayaking with the kids, but I have a 'phone float' so am looking forward to being able to take it n the water in summer to take photos and videos of the kids, with no fear of killing it if it gets dropped!

Challenge 2: Take a photo/video underwater/ when wet (up to one meter under water - please ensure you read about this first)
I have submerged it in the bath with no harm done to it, but found it had to take a photo while doing this - I suspect user error if I'm honest! But it wasn't as intuitive with this feature as it is to use on all the other modes.

Challenge 3: Test it with the kids challenge 1: ask your DC to (for the purposes of this) drop it on the floor (not throw), ask your toddler to give it a chew or even - if you're feeling brave, 'accidentally' drop it in the bath/ (clean) loo
It has been dropped my both DC and myself, all accidentally! In fact that is probably one of the few things I don't lie about the phone is how slippery it was out of the box! I have since bought a Zaggs Invisible Shin and it is now really good to hold. It has survived being licked by a toddler (not bitten thank goodness - she gets pretty hungry!) and being played with in the bath.

Challenge 4: Test it with the kids challenge 2: ask your DC to drop it into their dinner or smear it with food covered hands
This happened while baking cakes - 3 year old decided to check the recipe (on phone) while stirring the cake batter - no prizes for guessing what happened next. Phone survived as good as new after a quick wash, was even able to use a bit of Fairy liquid to make sure it was squeaky clean!

Challenge 5: Story Album: Test out the feature called Story Album, take some photos/videos over the testing period and create a photo album
I have used this but judging by what some of the other posters have written I obviously haven't clicked on how to use it well. I found it easy to put together, but then couldn't change the pages to display as I would have preferred them to. It would have been easier for me to use this on a 'add page by page' basis with the option of choosing the type of page then inserting the photos into it one by one. I will have to go back and try this again I think!

Challenge 6: Use on the go: how well does it cope with a family day out or during every day life for you at work?
It works brilliantly. I love being able to go for a run in the rain and use it as an MP3 player without worrying about it getting wet. I love that if my toddler spills a drink near it I am sanguine. I love being able to answer the phone if someone calls me when it's raining!

It did rather eat batteries when I first started using it, but I have since turned off vibration and it's much much better. I am a heavy user of camera and internet and the battery normally lasts me until 7-8pm - my last phone was dying by 4pm.

I really like it, and am super grateful to be given the chance to test it - many thanks to both Samsung and Mumsnet.

GhostsInSnow Thu 12-Dec-13 09:47:26

I've found a new (addictive) game for mine....

Flow

It's free and one of those you can't put down. DD said 'that looks crap', tried it briefly and is now utterly addicted as well.

I've also found a beautiful live wallpaper (again free) called paperland There is a paid version as well but the free one is just as good.

emblosion Fri 13-Dec-13 11:33:01

Has anyone else had a problem with the usb port? Went to charge phone this morning and the charger won't fit in the socket? Bit flummoxed as it was fine last night and nothing has happened since.

its almost as if something is stuck in there but there isn't. ..

MoogDroog Thu 23-Jan-14 16:45:11

Is anyone else having major battery issues? Mine has never been great, but I'm having to charge it 3 or 4 times a day at the moment. It'll conk out when it has (supposedly) a good amount of battery left and not restart until it's plugged in whereupon it will say is totally empty.

Basically, I can't even rely on it for a full day out - for example, today I unplugged it from charge at 9am, headed out for the day. used it to check the time once or twice during the day and then it shut itself down at 3.30pm when the battery indicator was saying 50%. I'd not made calls, used the camera or anything.

MNHQ - is there anything I can do about this? If I'd got it the normal way I'd definitely be taking it back or seeing an Apple genius or whatever, but as it came direct from Samsung I'm not sure what to do. It's becoming unusable and I've got rid of my old phone. sad
I really loved it and thought I was a Samsung convert but I'd give my right leg for my duff iPhone back. sad

MoogDroog Thu 23-Jan-14 16:46:00

Plus it keeps logging me out of MN!shock

MoogDroog Fri 24-Jan-14 14:20:08

Just in case anyone else has got a dodgy battery - rang Samsung earlier and they were really helpful. Apparently there's a dodgy batch of batteries, which swell up. The guy got me to take mine or and low and behold, it's a funny shape.
Unfortunately, there's no Samsung repair place near so I'm going to have to send mine away for repair (and be without a phone for up to 10 days shock) but happy that is going to get sorted.

MellowMarshmallow Fri 31-Jan-14 19:54:22

Glad they're sorting the phone MoogDroog.

Logged on to thread to report that this one went the way of previous phones and got dropped in a sink of water (I am very clumsy with phones).....it survived. Worked fine after drying off for a bit. That would've destroyed my HTC.

MellowMarshmallow Wed 26-Mar-14 22:17:18

Help - phone is dying already. It keeps turning itself off. Even if it has 20% charge or more it will turn itself off then won't turn back on again until it has been recharged. It's done it twice today. What can I do?

Join the discussion

Join the discussion

Registering is free, easy, and means you can join in the discussion, get discounts, win prizes and lots more.

Register now