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What do you think of Amazon Family? Testers and non-testers can post feedback here - Amazon gift certificates up for grabs! NOW CLOSED

(103 Posts)
MichelleMumsnet (MNHQ) Wed 14-Aug-13 11:38:50

This is the feedback thread for the 20 Mumsnetters who were selected to test the Amazon Family programme.

If you're not a tester but have tried the Amazon Family programme, then we'd still love to hear from you. Everyone who shares their thoughts will be entered into a prize draw to win a £100 Amazon gift certificate.

We'd like you to answer the following questions, but please feel free to add any other thoughts you have.

Q1. Have you ever shopped on Amazon.co.uk for baby or child-related products before this trial? If so, what items did you tend to buy?
Q 2. What is your overall opinion of Amazon Family? Is there anything in particular you like or dislike about it? This could be about the service itself or the products on offer.
Q3. Did you use the nappy subscription on offer? If so, what did you think of it?
Q 4. Did you use any of the exclusive offers? If so, which ones did you find most useful? If you didn't use any of the offers, why not?
Q 5. If it came up in conversation, would you recommend signing up to Amazon Family to a friend or family member? If so, why? If not, why not?

All testers who provide us with their feedback will be entered into a prize draw to win a £150 Amazon gift certificate.

Many thanks,

MNHQ

ouryve Wed 14-Aug-13 12:58:56

Non-tester here.

I need to buy pull ups for an older child, to supplement the nappies he gets on the NHS and Amazon family helps me to make considerable savings, since I spend about £30 every other month.

I was particularly pleased when they started giving the extra 10% off nappy subscriptions, though it's a shame the offer's not available on wipes, too.

I have on several occasions recommended Amazon and Amazon family to other people with kids with continence issues, since specialist sites are very expensive and not all supermarkets carry a wide range of bigger nappies, in reliable quantities, at consistently low prices.

manfalou Wed 14-Aug-13 16:50:09

I was lucky enough to be chosen as a Tester.

Q1. I have shopped on Amazon previsouly for baby and child related products which are all mainly toys and entertainment based.

Q 2. It was easy to sign upto and its great that Amazon are considering families when expanding their services, I do feel that this will help SOME parents who buy lots of things off amazon. I don't like that you HAVE to keep your debit details on the website, all it takes is someone to guess a password and they can easily buy whatever they want in your name. I didn't feel like there was much of a difference being a part of Amazon family than not, the exclusive deals are very specific and none were to my taste. And there isn't much in the way of products available to the S&S programme.

Q3.
I signed upto the Subscribe and Save and got an offer for a 156 Giga box of Pampers nappies. Again easy to sign upto and great that you could choose how often you want the nappies to be delivered (for free being a family/prime member). The nappies came 5 days before the expected delivery date too which was good. It said that the prices of nappies change so next month they could be more or less expensive. Im a bit funny with nappies, I don't like paying anymore than 10p per nappy. The box I got worked out at 9p per nappy after S&S which I was happy with but having keeping check on the nappies price it has already changed as the quantity in the Giga box of nappies has changed, bumping it up to 10p per nappy. I don't know if you get notified on the new price but I think in the long run, after paying for your yearly subscription you would be better off searching the net for deals unless you regularly buy of Amazon to make use of the free 1day posting.

Q 4. I havnt and will not be using any of the exclusive offers. None of the offers have appealed to me and there isn't anything that would be of interest to my children and nothing with a substantial saving to make me want to buy. Again, for the odd 10-20% discount given, you will probably find you can get this back via another site for the same products using a voucher code and/or cash back website.

Q 5. I would recommend signing up for the free Trial (particularly around christmas) as the free Prime delivery option is good and there are some good nappy deals to be had however it isn't made clear that you HAVE to join Amazon Prime to make use of the 20% off nappies offer (which is £49 per year after the free trial).

Quote:
To receive the 20% discount on nappies with Amazon Family, you need to have an active Amazon Prime membership and you need to set up a subscription for nappies using the Subscribe & Save programme.

JedwardScissorhands Wed 14-Aug-13 17:34:09

Non-tester.

1. Frequently shop at Amazon for children's things such as sticker books, stationery, shoes such as crocs where exact fitting isn't important.
2. Haven't used Amazon family
3. I prefer to buy nappies as and when required. Also add them to online supermarket shop if I need to bump up to get free delivery.
4. Can't comment
5. No, requires you to sign up to Prime.

MyMillsBaby Wed 14-Aug-13 17:52:29

Q1. Have you ever shopped on Amazon.co.uk for baby or child-related products before this trial? If so, what items did you tend to buy?

Yes. We've bought toys, rockers, bottles, storybooks (you name it!) but not via Amazon Family. The fee put us off.

Q 2. What is your overall opinion of Amazon Family? Is there anything in particular you like or dislike about it? This could be about the service itself or the products on offer.

LOVE this free delivery with prime products (but it still hasn't arrived - ordered friday morning). OH got very excited at nappy prices.

Q3. Did you use the nappy subscription on offer? If so, what did you think of it?

We didn't. I'm newly pregnant so bought a pregnancy pillow instead as this is more urgent. We will be buying some this week though (though not with the voucher).

Q 4. Did you use any of the exclusive offers? If so, which ones did you find most useful? If you didn?t use any of the offers, why not?

Not yet although I'm sure we will. Will leave more feedback then.

Q 5. If it came up in conversation, would you recommend signing up to Amazon Family to a friend or family member? If so, why? If not, why not?

Yes. For the nappy deals alone. I don't know why we didn't before.

SaltySeaBird Wed 14-Aug-13 20:48:22

Non-tester here but have tried Amazon family.

Q1. Have you ever shopped on Amazon.co.uk for baby or child-related products before this trial? If so, what items did you tend to buy?

Yes, far too many to list! Nappies, wipes, bottles, thermometer, monitor, stairgate, safety items, toys and books spring to mind.

Q 2. What is your overall opinion of Amazon Family? Is there anything in particular you like or dislike about it? This could be about the service itself or the products on offer.

I didn't want to pay to continue my trial. I had a problem being charged when a customer service person told me I wouldn't be. I had a screenshot of the conversation and received an apology plus free voucher from Amazon but it did give me concern. The Amazon customer service is generally very good though.

I did have an offer of a discount when I spent £50 (I think) but wasn't able to use it as a lot of baby items come via third party sellers and thy were excluded. This wasn't all that clear.

Q3. Did you use the nappy subscription on offer? If so, what did you think of it?

I did for a while but actually got them cheaper via a supermarket offer so I unsubscribed.

Q 4. Did you use any of the exclusive offers? If so, which ones did you find most useful? If you didn?t use any of the offers, why not?
None that suited

Q 5. If it came up in conversation, would you recommend signing up to Amazon Family to a friend or family member? If so, why? If not, why not?
I have recommended it at a baby group for the nappy subscription but thy only work out cheaper than supermarkets when you are on the free trial. Otherwise you may as well get them delivered to the door by the supermarket!

I'm using Amazon less and less now.

sharond101 Wed 14-Aug-13 21:59:22

I was not a tester but have been saddened by the recent postage differences on the Amazon website as so many things are no longer free delivery.

Non-tester here...

I have considered signing up to subscribe to nappies and Dolce Gusto coffee pods from Amazon in the past. I haven't actually done it before though.

One big reason is that I do most of my weekly shopping in Tesco and I use the Clubcard Boost scheme to make my clubcard points worth twice as much if I spend them on stuff from the kids / baby section and this includes nappies, so I feel like this offers better value.

Also since I am only round the corner from the supermarket I don't worry about running out whereas I would be worried about missing the postman if I was waiting on essentials being delivered from Amazon and having a long slog to central post office and a long queue to pick them up.

Livvylongpants Thu 15-Aug-13 12:02:24

Hello, Tester here (Many thanks :0) )

Q1. Have you ever shopped on Amazon.co.uk for baby or child-related products before this trial?

Yes

If so, what items did you tend to buy?

Mostly used for toys, bottles etc never for nappies or anything like that

Q 2. What is your overall opinion of Amazon Family?
To be honest I didn't find it much different from normal amazon, although I think the deals are very good and family orientated

Is there anything in particular you like or dislike about it?
I like the free prime delivery, and think if I used amazon a lot It would be worth the fee, which after having a dig round the site I will probably use more often, as the deals for the family are very good

Q3. Did you use the nappy subscription on offer?
I did have a look through it, but found the choice of nappies was limited to the most expensive brands, also I work full-time, so cannot risk having no nappies if I miss the postman or them being left out in the rain put me off.

Q 4. Did you use any of the exclusive offers?
I bought the Tommee tippee bottles that was on the amazon family homepage, I was very impressed with the price as they were almost half the price I had seen them elsewhere

Q 5. If it came up in conversation, would you recommend signing up to Amazon Family to a friend or family member?
I think for people that regularly shop online and are at home to wait for parcels I would definately recommend this too, especially people with children as you can buy formula and baby food on there which I find very handy, especially if you can subscribe to say the Ellas kitchen ones.

I will definatly be keeping my subscription and using this a lot more when I am on maternity leave next month, what with 2 kids birthdays and Christmas all within the next few months it could come in very handy.

nextphase Thu 15-Aug-13 12:10:58

Non tester here.

Amazon is at its best with letterbox sized items. We have bought loads of books, presents, jigsaws, replacement rechargable battries, craft kits, party invites, bulk birthday cards, thank-you cards. I don't see the attraction of amazon prime, unless Royal Mail can get the deliveies sorted out, or it is for letter box sized items.

The care now needed in P&P - because even if you go above £10, if its from other sellers, and its not easy to spilt amazon v other sellers at a search stage, you STILL have to pay massive P&P.

It is quicker for me to WALK to the supermarket to get what I want than to drive to the sorting office and wait in the massive queue. RM won't leave in a safe place or wioth a neighbour, dispite the leaflets asying they will now do so unless you opt out. Yodel and hermes are hit and miss on what you get.

We buy up nappies when the supermarket runs a deal (usually half price). Amazon can't beat this - I have looked, but why would I pay £50 to more expensive goods, that I can pick up on my weekly shop?

dahville Thu 15-Aug-13 12:12:31

Non tester here,

Q1. I've shopped for toys on Amazon

Q2. I had a free Family subscription through another site but didn't buy a paid membership at the end of the period

Q3. No, I don't remember hearing about it to be honest

Q4. No, during the time period I had the free membership I wasn't ordering much so I didn't get the opportunity to use any of the offers.

Q5. I would suggest that they try a free membership and do the maths to see if a paid membership was worth it for the amount they order

gazzalw Thu 15-Aug-13 12:24:24

Non tester here

I would just say that:

1. Yes, we have been buying toys, books, DVDS and music for the children since they were babies....

Q 2. What is your overall opinion of Amazon Family? Is there anything in particular you like or dislike about it? This could be about the service itself or the products on offer.

Well I think it's a bit short-sighted to assume that only those with babies/small children could be embraced by Amazon Family! I can tell you that as the children get older, they might not need nappies and baby equipment but they more than make up for it in toys/books/music/revision and text books/clothes etc....!

Think on Amazon!

Q3. Did you use the nappy subscription on offer? If so, what did you think of it?

N/A.

Q 4. Did you use any of the exclusive offers? If so, which ones did you find most useful? If you didn?t use any of the offers, why not?

N/A.

Q 5. If it came up in conversation, would you recommend signing up to Amazon Family to a friend or family member? If so, why? If not, why not?

Well from what I can see, it seems like a pretty good deal for those just starting their families and I probably would flag it up to friends/colleagues who were in this situation.

Just think Amazon that you could also attract a lot of families with older children, with possibly different offers/perks!

I'm not a tester and didn't apply because I have a toddler out of nappies.
Amazon Family seems to be a bit of a misnomer- really it's amazon baby isn't it?

It is a good offer though- the nappy subscription thing etc. We buy a lot of toys and books through Amazon but never bought groceries. If the price was right this is definitely something that we would have considered.

ekt55 Thu 15-Aug-13 13:28:58

Non-tester here

Q1. Have you ever shopped on Amazon.co.uk for baby or child-related products before this trial? If so, what items did you tend to buy?
I'm currently nearly 34 weeks pregnant and so have been buying some stuff - mostly books on pregnancy/babies and a few bits and pieces up until these last few weeks

Q 2. What is your overall opinion of Amazon Family? Is there anything in particular you like or dislike about it? This could be about the service itself or the products on offer.
I've recently signed up to the trial three month subscription. I like the next day delivery but know that I will have to pay if I want that to continue so not sure I will do that. The offers could potentially be useful although none are at the moment

Q3. Did you use the nappy subscription on offer? If so, what did you think of it? Don't currently need nappies and I'm not sure what type we'll be using when the baby arrives so don't know if I will use it in the future.

Q 4. Did you use any of the exclusive offers? If so, which ones did you find most useful? If you didn?t use any of the offers, why not? None of the offers were useful at the moment. They may be in the future and I can see that they might be if birthdays/Christmas was approaching. I will keep checking

Q 5. If it came up in conversation, would you recommend signing up to Amazon Family to a friend or family member? If so, why? If not, why not? I might tell them about it, particularly if they were using nappies, but I don't think I would recommend it at the moment. It doesn't seem to offer much better value than supermarkets at the moment.

littleoaktree Thu 15-Aug-13 18:10:11

Non tester here, I signed up last year when there was a free prime offer.

Q1. Have you ever shopped on Amazon.co.uk for baby or child-related products before this trial? If so, what items did you tend to buy?

Yes - toys/books usually, occasionally equipment, most recently car seats

Q 2. What is your overall opinion of Amazon Family? Is there anything in particular you like or dislike about it? This could be about the service itself or the products on offer.

I thought it would be better/more useful than it was. The fact that the offers are only on v specific things and often seemed to be aimed at parents with new babies as opposed to 'families' with varying ages so weren't useful to me. The Prime service was great on the trial and if I could afford it I would definitely have continued that. The Amazon family I only seem to receive offers very occasionally and as I said they don't seem to be targeted or useful. I have a 4yo and a 1yo and expected it to be ideally suited to my family but it wasn't. In comparison with something like the tesco baby club where I get regular age appropriate mailings and vouchers/offers based on my purchases/ages of my children.

Q3. Did you use the nappy subscription on offer? If so, what did you think of it?

No - I can get nappies cheaper/easier in tescos. Especially with club card points.

Q 4. Did you use any of the exclusive offers? If so, which ones did you find most useful? If you didn?t use any of the offers, why not?

No - see answer above, most were totally irrelevant to me and those that weren't were not very good offers or had restrictions such as min spend/number and weren't useful to me.

Q 5. If it came up in conversation, would you recommend signing up to Amazon Family to a friend or family member? If so, why? If not, why not?

Only if there was a special opening offer such as the prime trial otherwise I would say it wasn't really worth bothering with as none of the offers have been useful. I had high hopes of it as I use amazon quite a lot but it hasn't really been relevant.

Droflove Fri 16-Aug-13 00:08:54

Amazon is my first port of call for anything and everything. Sometimes when I'm bored I just go on and buy something small with free delivery so that I have something to look forward to arriving in the amazon box a few days later. I think I'll go get some new dummies now....lol.

asuwere Fri 16-Aug-13 10:49:31

Non-tester here.

Q1. I have bought toys and books on Amazon before.

Q 2. Looks like a good idea and I have had a free trial but didn't find it appealing enough to stay a member.
Q3. No
Q 4. No - none of the offers appealed. they were all for very specific products, none of which I was interested in.
Q 5. Probably not. I would suggest doing a free trial but wouldn't say to pay for it as I didn't think it was worthwhile - others do and will feel differently though.

CMOTDibbler Fri 16-Aug-13 13:16:05

Non tester, who has had Amazon Prime for what seems like forever, and love it. One way I use it is to help my elderly, frail parents who are always needing stuff, and I can get incontinence pads, crutches (when the hospital lost mums and said it would be weeks for new ones) and most recently microwaves after two got blown up in a month.
I know others use it this way for their older family and its a lifeline.

I used cloth nappies, so wouldn't have used a nappy or wipe subscription, but buy books etc very regularly for ds and my nephews/nieces

BooMeowson Fri 16-Aug-13 17:25:35

MNHQ - did you realise you said both £100 and £150 amounts in your OP. You might want to clarify smile

aristocat Fri 16-Aug-13 22:53:00

Non-tester.

Q1. Have you ever shopped on Amazon.co.uk for baby or child-related products before this trial? If so, what items did you tend to buy?
Have never used Amazon family but have bought games, books, toys previously from them.

Q 2. What is your overall opinion of Amazon Family? Is there anything in particular you like or dislike about it? This could be about the service itself or the products on offer.
It is definitely meant to be for smaller children - what about us parents with older children? We need discounts/offers too.

Q3. Did you use the nappy subscription on offer? If so, what did you think of it?
No, DCs are older.

Q 4. Did you use any of the exclusive offers? If so, which ones did you find most useful? If you didn't use any of the offers, why not?
No, not suitable.

Q 5. If it came up in conversation, would you recommend signing up to Amazon Family to a friend or family member? If so, why? If not, why not?
Perhaps, more offers needed for older children please smile

TiredFeet Fri 16-Aug-13 22:58:48

not a tester

Q1. Have you ever shopped on Amazon.co.uk for baby or child-related products before this trial? If so, what items did you tend to buy? some food stuff that we can't get in the supermarket, toys and books, toddler suncream that his sensitive skin doesn't react to.
Q 2. What is your overall opinion of Amazon Family? Is there anything in particular you like or dislike about it? This could be about the service itself or the products on offer. the offers didn't seem sufficiently appealing to make it worthwhile, we can get most stuff cheaper elsewhere
Q3. Did you use the nappy subscription on offer? If so, what did you think of it? no - because we used reusables
Q 4. Did you use any of the exclusive offers? If so, which ones did you find most useful? If you didn't use any of the offers, why not? no, none really seemed appealing
Q 5. If it came up in conversation, would you recommend signing up to Amazon Family to a friend or family member? If so, why? If not, why not? I might tell them it existed but I think it depends what you are buying from amazon whether it is really worthwhile

Belmo Sat 17-Aug-13 12:04:49

I'm not a tester but I joined Amazon Family last year. Had a free trial of Prime too which I loved for the free delivery but couldn't really afford to renew.

Q1. I've used Amazon loads for books and toys, got a potty and bath stuff too.
Q 2. I've no strong feelings either way to be honest. Don't think it's particularly amazing but would use a good offer if I saw one.
Q3. I didn't use it as we were down to nighttime nappies only, I think I would have if I'd seen it when she was newborn.
Q 4. No, didn't see anything I fancied. If there had been an offer for something I was going to buy anyway ten I would (will keep my eyes peele at Christmas!)
Q 5. Probably if it came up for the subscription services. And I'd reccomend amazon prime even though I can't afford it!

smaths Sat 17-Aug-13 13:54:55

Non-tester.

Q1. Have you ever shopped on Amazon.co.uk for baby or child-related products before this trial? If so, what items did you tend to buy?
I probably do around 80% of my internet shopping on amazon. I'm a big fan! I previously enrolled in a 3 month trial of amazon family and bought a play pen/hearth guard, several toys, books and weaning aids.

Q 2. What is your overall opinion of Amazon Family? Is there anything in particular you like or dislike about it? This could be about the service itself or the products on offer.
I like the way it is bundled with prime/free delivery, especially as now you have to pay postage for smaller orders.

Q3. Did you use the nappy subscription on offer? If so, what did you think of it?
No, I use washable nappies

Q 4. Did you use any of the exclusive offers? If so, which ones did you find most useful? If you didn't use any of the offers, why not?
I didn't as I had pretty much everything I needed by the time I signed up. However I did use the £10 discount to buy an expensive hearth guard.

Q 5. If it came up in conversation, would you recommend signing up to Amazon Family to a friend or family member? If so, why? If not, why not?
I would recommend signing up to the trial period if you know you are going to be doing a lot of online shopping, particuarly around Christmas!! Also if you are expecting a baby it is a good way of getting all the bits and pieces you need at a bit of a discount.

Sparklesandglitter Sat 17-Aug-13 20:25:23

Q1 ) no I didn't really buy baby products on amazon before joining amazon family

Q 2) I liked amazon family for the initial discount and found the amazon prime delivery to be very good but once the initial deals were used up the monthly deals are not that great. The products that the discount is on are expensive comparatively to other shops

Q3) I didn't use the nappy subscription as I found asda to be cheaper for Huggies (the brand I used when I trialled amazon family)

Q4) I used the discount on a high chair but only really used the amazon prime delivery as the discount was not on products I needed at the time

Q5) yes I would recommend amazon family as some of the discounts are good plus it is useful for people without large, local shops

DifferentNow Sat 17-Aug-13 23:25:30

Non tester.

Q1. Have you ever shopped on Amazon.co.uk for baby or child-related products before this trial? If so, what items did you tend to buy?

Yes - loads, particularly toys.

Q 2. What is your overall opinion of Amazon Family? Is there anything in particular you like or dislike about it? This could be about the service itself or the products on offer.

I get the emails but I keep meaning to unsubscribe to them as they are too frequent and not particularly interesting.

Q3. Did you use the nappy subscription on offer? If so, what did you think of it?

No, I buy nappies from either Aldi or Asda as they're cheaper and good.

Q 4. Did you use any of the exclusive offers? If so, which ones did you find most useful? If you didn't use any of the offers, why not?

I bought one item (doppler thing).

Q 5. If it came up in conversation, would you recommend signing up to Amazon Family to a friend or family member? If so, why? If not, why not?

No, it's not really very exciting imo.

crazykat Sun 18-Aug-13 14:53:41

I was lucky enough to be chosen.

Q1: I've used amazon for baby things before, mainly toys, books, pushchair.

Q2: I found amazon family to be good value especially nappies and wipes which I hadn't thought to look for on amazon before. The next day delivery is great if you need something fast, would have been great to have it when DD1 was invited to a party last minute.

Q3: Yes I used subscribe and save for nappies. It saved me a small fortune as I go through a lot of nappies and wipes with DD2, 2yo and DS2, 10months. The 20% off all subscriptions (except nappies as you get that anyway) when getting 5 in one month was a good saving too. Also saves lugging nappies back from the shops as I don't drive.

Q4: I didn't use any of the special offers as I didn't need/use any of the products. I would use them if they were relevant to me though.

Q5: I would definitely recommend amazon family and amazon in general as there is a wide range of products and good savings. I've also had great customer service in the past - especially when the double pushchair I bought broke after three months use, I was refunded with no problems and was able to replace it.

I'm glad I was chosen for the trial a I'd not heard of amazon family or subscribe and save before and it will save me a small fortune.

BooMeowson Sun 18-Aug-13 17:11:23

I'm not a tester but have been an Amazon Prime member for 6 months or so now.

At the beginning I LOVED it, the offers were great and in fact I recommended them in a lot of forums. It was before I had my baby and I got discounts on the Tommee Tippee collection, Angel Care Monitor and Medela Swing Pump which was BRILLIANT!!

Now the "exclusive offers" are rubbish sad

I think the link-up with Love Film is clever though and has me tempted to upgrade.

I think it's brilliant to have next day delivery and I really recommend it for that. With a new baby you can be so desperate to try something new if it'll work (medicine, a dummy etc etc) and it is so good to be able to order it and have it delivered so quickly. It's also great because as a new Mum I am so disorganised and I can last minute presents delivered to my house or someone else's super fast.

Not used Subscription services yet because you need to order a month in advance and the baby is going through so many nappy sizes I have no idea what size he will be next month! But I have bought online nappies because are cheap.

I would recommend to other people but with much less enthusiasm as the exclusive offers feel like whatever bit of tat they want to get rid of.

eccentrica Sun 18-Aug-13 21:43:45

Non-tester but I was previously a shopper on Amazon, for many years, and had spent hundreds of pounds on books, CDs, MP3s, health and baby products.

When I found out that they don't pay their tax in this country I immediately stopped shopping with them, and have urged others i know to do the same.

I find it disappointing that Mumsnet, which is meant to act in the interests of parents and children, is happy to team up with a company which deliberately neglects its responsibilities, not only depriving this country of millions of pounds in unpaid taxes, which is desperately needed in the current economic situation.

ThePurpleGirl Mon 19-Aug-13 13:06:44

Non-tester but joined Amazon Family in March just before the birth of DD1 - apologies in advance for the essay!

Q1. Have you ever shopped on Amazon.co.uk for baby or child-related products before this trial? If so, what items did you tend to buy?

I use Amazon lots and have done for well over ten years, but hadn't bought any baby or child-related products before joining Amazon Family.

Q 2. What is your overall opinion of Amazon Family? Is there anything in particular you like or dislike about it? This could be about the service itself or the products on offer.

I liked getting the money off vouchers and the link up with Prime - I never saw the point of Prime before as I never needed anything at such short notice, but with a small baby it's really useful. I also like the 20% off nappies through the Subscribe and Save offer. When I first joined there were some brilliant offers on for Family members but for the last few months they've not been things of any interest which is a bit disappointing.

Q3. Did you use the nappy subscription on offer? If so, what did you think of it?

Yes, I signed up last month for the Pampers Gigapack monthly, and am expecting my second month's delivery any day. It's very convenient for them to be delivered to the door rather than having to lug heavy nappies around. The 20% discount is great and made them way cheaper last month than any of the supermarkets, even when they had them on offer. I'm a bit unsure about the fact that the price could fluctuate day to day and it's luck of the draw which day yours get dispatched as to whether it's a high price day or a low price day! I think they should charge the lowest price they've been during the week in which they were dispatched or something similar. I also like the fact that I can delay them or not have them one month, although I think that feature could be made clearer when you first sign up!

Q 4. Did you use any of the exclusive offers? If so, which ones did you find most useful? If you didn't use any of the offers, why not?

Yes, I bought my Angelcare monitor with 20% off (when it was already massively discounted), and a BabyBjorn carrier which from memory was also 20% off (and again was already cheaper than elsewhere). It was for these two offers that I joined Amazon Family. Most of the offers since then have not been for particularly useful products in my opinion. I also find it a bit annoying that in the email I am sent to inform me of my 'Amazon Family offers', many of the 'offers' are just discounts they are currently applying to the site and nothing to do with being a Family member. Something else that annoyed me was that some of the offers had an end date months into the future, but then they disappeared! I recommended it to a friend on the basis of the Angelcare 20% discount which I think said it was valid until the end of December 2013, but it has disappeared.

Q 5. If it came up in conversation, would you recommend signing up to Amazon Family to a friend or family member? If so, why? If not, why not?

Yes, but with caution over mentioning any offers that I thought were still valid but might have been removed, and probably only for people with new babies or babies on the way. Joining Amazon Family effectively gives you discounted Prime membership which is useful with a newborn, as is the 20% nappy discount. The other 'exclusive' offers need improving to become one of the factors in recommending Amazon Family.

lindsey3uk Mon 19-Aug-13 20:28:33

Non - tester
I have used amazon family before and found the deals available great, I would recommend it and I made good use of the amazon prime which is included.

tinypumpkin Mon 19-Aug-13 21:40:14

Non tester here

1. Have you ever shopped on Amazon.co.uk for baby or child-related products before this trial? If so, what items did you tend to buy?

Wipes, toys

Q 2. What is your overall opinion of Amazon Family? Is there anything in particular you like or dislike about it? This could be about the service itself or the products on offer.

I can honestly say that I was completely uninspired by the range of items and special deals. Nothing seems to be of particularly great value to me. Seems like lots of hype to me.

Q3. Did you use the nappy subscription on offer? If so, what did you think of it?

No. Superstores are still cheaper I have found if you buy on offer. I did look into it.

Q 4. Did you use any of the exclusive offers? If so, which ones did you find most useful? If you didn't use any of the offers, why not?

None. No special offers have interested me. Products are not things that I would be interested in.

Q 5. If it came up in conversation, would you recommend signing up to Amazon Family to a friend or family member? If so, why? If not, why not?

No, I can't see any benefit of the exclusive deals as the products are not desirable. I struggle to see the benefits of family membership.

NorthernFlower Mon 19-Aug-13 22:19:01

I'm using the free trial of Amazon Family, but not a MN tester.

Q1. Have you ever shopped on Amazon.co.uk for baby or child-related products before this trial? If so, what items did you tend to buy?

Yes, for large and small items such as a cot and toys.

Q 2. What is your overall opinion of Amazon Family? Is there anything in particular you like or dislike about it? This could be about the service itself or the products on offer.

I like the free next day delivery.

Q3. Did you use the nappy subscription on offer? If so, what did you think of it?

No. I use cloth and would like a discount on those instead. ;)

Q 4. Did you use any of the exclusive offers? If so, which ones did you find most useful? If you didn't use any of the offers, why not?

No, probably because I did't need those particular items.

Q 5. If it came up in conversation, would you recommend signing up to Amazon Family to a friend or family member? If so, why? If not, why not?

Maybe, but probably only for someone with a new baby.

HannahLI Tue 20-Aug-13 10:17:23

I am not a tester but we have and do us amazon family all the time.

Q1. Have you ever shopped on Amazon.co.uk for baby or child-related products before this trial? If so, what items did you tend to buy?
Yes all the time we buy nappies every month as for the branded pampers ones on subscribe and save its cheaper. Books, toys, jigsaw puzzles - I am always buying last minute birthday gifts for either my kids or for their friends which I ship in quickly with prime. We have also brought other baby products like a humidifier on amazon to.

Q 2. What is your overall opinion of Amazon Family? Is there anything in particular you like or dislike about it? This could be about the service itself or the products on offer. I like amazon a lot and how quick it is with prime, I wish that the search function would be updated as it doesn't always quite filter and find what I want but on the whole I love it and it doesnt stop me using amazon.

Q3. Did you use the nappy subscription on offer? If so, what did you think of it? Love it, use it every month, my only niggle is that now we get a nominated day which I hate and its fixed. I don't always know over a month ahead what size and how many nappies I need and I would like to be able to order when I want not when amazon tells me I can. It used to be amazing the way it was and I don't see why it has been changed. Also I wish that the prime also worked in conjunction with the subscribe and save as it seems silly that it doesn't.

Q 4. Did you use any of the exclusive offers? If so, which ones did you find most useful? If you didn't use any of the offers, why not?
Yes the book offer but only because it coincided with a gift I needed. A lot of the offers I don't find relevant at all as they are for bigger items that we already have, if I was a new parent these might be more relevant.

Q 5. If it came up in conversation, would you recommend signing up to Amazon Family to a friend or family member? If so, why? If not, why not? Yes for the prime subscribtion trial.

ICutMyFootOnOccamsRazor Tue 20-Aug-13 19:28:54

I'm a non-tester.

Q1. Have you ever shopped on Amazon.co.uk for baby or child-related products before this trial? If so, what items did you tend to buy?

Yes I have, I've bought books (paper and audio) and a few toys.

Q 2. What is your overall opinion of Amazon Family? Is there anything in particular you like or dislike about it? This could be about the service itself or the products on offer.

The products were not that interesting to me, to be honest and discounts not that significant.

Q3. Did you use the nappy subscription on offer? If so, what did you think of it?

No I use washable nappies

Q 4. Did you use any of the exclusive offers? If so, which ones did you find most useful? If you didn't use any of the offers, why not?

Didn't find anything that I was really desperate for - I try not to shop on a whim or just because something is discounted.

Q 5. If it came up in conversation, would you recommend signing up to Amazon Family to a friend or family member? If so, why? If not, why not?

Maybe, as I have some friends who do a lot of internet shopping, but for me it just wasn't worth it.

GetKnitted Wed 21-Aug-13 22:01:22

Non-tester here, we had rubbish delivery experiences with our amazon prime trial, really 3 and then 5 days to deliver the next day. This wasn't for nappies, so for all I know the nappies and other subscription orders could get priority, but I wouldn't count on it.

We have bought quite a lot from Amazon before, all sorts of things. Never heard of Amazon Family until I saw it on here. I prefer to buy nappies etc as and when I need them but I would consider making other purchases.

We have made loads of purchases from Amazon in the past, the prices are great. Didn't know about Amazon Family until I saw it on here, not sure if I would really have much need for it though.

anchovies Thu 22-Aug-13 15:02:07

Not a tester but a Amazon Family Member

Q1. Have you ever shopped on Amazon.co.uk for baby or child-related products before this trial? If so, what items did you tend to buy?
Yes, although now my 3dcs are older there isn't as much to buy! I still haven't used my £25 voucher for example as can't find anything I need in the baby section.
Q 2. What is your overall opinion of Amazon Family? Is there anything in particular you like or dislike about it? This could be about the service itself or the products on offer.
I think that it caters too much for babies. More for school age children please!
Q3. Did you use the nappy subscription on offer? If so, what did you think of it?
No
Q 4. Did you use any of the exclusive offers? If so, which ones did you find most useful? If you didn't use any of the offers, why not?
As above. I haven't been able to spend my voucher sad
Q 5. If it came up in conversation, would you recommend signing up to Amazon Family to a friend or family member? If so, why? If not, why not?
I'd highly recommend prime but not specifically family unless the person was pregnant or had very young children.

anchovies Thu 22-Aug-13 15:04:23

Sorry not very clear on Q1, still use amazon loads for toys, games and books for my 3 dcs.

bumps2babies Thu 22-Aug-13 18:18:47

Non-tester here but have tried Amazon family.

Q1. Have you ever shopped on Amazon.co.uk for baby or child-related products before this trial? If so, what items did you tend to buy?

Yes, a great variety including baby monitor, safety items, books, toys.

Q 2. What is your overall opinion of Amazon Family? Is there anything in particular you like or dislike about it? This could be about the service itself or the products on offer.

I think it caters too much for babies and toddler/older age children related products should be included/catered for especially as they call it Amazon Family.....families don't stop at baby age.

I liked the money off vouchers and have seen some brilliant offers but not all have been relevant to us.

I find the concept great but could do with more improvement to incorporate the family as a whole rather than focus on babies.

Q3. Did you use the nappy subscription on offer? If so, what did you think of it?

Have not used the nappy subscription on offer as we use cloth nappies.

Q 4. Did you use any of the exclusive offers? If so, which ones did you find most useful? If you didn't use any of the offers, why not?

Bought a monitor on discounted offer. No other offers have suited and items I needed haven't been on offer and I would rather buy when needed than wait just in case an offer comes up.

Q 5. If it came up in conversation, would you recommend signing up to Amazon Family to a friend or family member? If so, why? If not, why not?

I would recommend Amazon in general to friends and family and would specifically recommend Amazon Family to friends and family who are expecting or just recently had a new baby as I think the service is best for expecting/new parents.

ChunkyPickle Thu 22-Aug-13 19:13:29

Q1. Have you ever shopped on Amazon.co.uk for baby or child-related products before this trial? If so, what items did you tend to buy?

I wasn't a member of the trial, but I signed up as soon as I got a promotional email about it (I was already on Prime) - I wanted to have an easier way to get the bulky bits and pieces that you keep having to buy with a baby/toddler

Q 2. What is your overall opinion of Amazon Family? Is there anything in particular you like or dislike about it? This could be about the service itself or the products on offer.

I like it - I get nappies and wipes delivered, I like that I can say that I need something now, or defer a delivery if it turns out I don't, I like that the prices are good (normally similar to the supermarket). I do find that I need to monitor it as prices change a lot month to month and sometimes I'm better off price-wise with one type of nappy, and sometimes a different one (eg. swapping between pampers super-dry and pampers active)

Q3. Did you use the nappy subscription on offer? If so, what did you think of it?

Yes. It's great. No running out, or having to get to the supermarket and mucking about with huge boxes of nappies being wrestled in and out of the car along with the rest of the shopping and child.

Q 4. Did you use any of the exclusive offers? If so, which ones did you find most useful? If you didn't use any of the offers, why not?

None of the offers have really appealed to me yet - I've just stuck with the basics.

Q 5. If it came up in conversation, would you recommend signing up to Amazon Family to a friend or family member? If so, why? If not, why not?

Yes. Prices are good, so much easier getting it delivered, and you get Prime and family for the same yearly price so it's easy to recoup the cost.

WhyIRayLiotta Thu 22-Aug-13 19:48:15

I was delighted to be choosen as a tester grin

Q1. Have you ever shopped on Amazon.co.uk for baby or child-related products before this trial? If so, what items did you tend to buy?
I have - quite a lot before DD was born - and we bought loads of stuff we needed as first time parents. I use it a lot for books and stuff for me now more so than baby things - apart from maybe at Christmas / birthdays.

Q 2. What is your overall opinion of Amazon Family? Is there anything in particular you like or dislike about it? This could be about the service itself or the products on offer.
I like the idea of the service. But it's not brilliant for me - as I live in Northern Ireland - delivery times are longer.
The offers - are good - but I have always found amazon to be competitive price-wise... however with voucher schemes etc I think my local supermarket is cheaper. The free delivery on Prime is excellent though - and I will use it while there for things I might have usually went out of my way to buy.
Also - I dislike anything that makes me use my debit card to sign up for a free trial... feel like I am being tricked as it's likely that I will forget to cancel the subscription.

Q3. Did you use the nappy subscription on offer? If so, what did you think of it?
I prefer to buy nappies in bulk when Tesco do their 'baby events'. At the minute I can get 2 packs of 56 nappies for £10. That is cheaper than any I saw on amazon (mostly the more expensive brands) - especially when using Clubcard Boost to double my clubcard points for the baby section.

Also DD is flying through nappy sizes at the minute - so I wouldn't want to commit to an order to then have to think about getting online to alter it / return anything.

Also both DP and I work and it is a real hassle to have to pick things up from the royal mail depot. and Royal Mail continuously drop 'while you were out we tried to deliver..' cards when i've been home and it's incredibly frustrating. Would hate to be low on nappies then have to pack up baby etc to go and queue for 45 mins in the depot.

Q 4. Did you use any of the exclusive offers? If so, which ones did you find most useful? If you didn't use any of the offers, why not?
I haven't yet - nothing jumped out at me. If I use the service more regularly I imagine there will be more tailored offers?

Q 5. If it came up in conversation, would you recommend signing up to Amazon Family to a friend or family member? If so, why? If not, why not?
I have - I reccommended it to my SIL who has just had her first baby. She lives rurally - the supermarkets a good 30 min drive away and her local shop is very expensive. So I think it would be handy for her and she really liked the though of a nappy subscription.
I think it would be useful if I had more than 1 child in nappies - they are bulky to move around and if I was on maternity leave / a SAHM I would consider it.

Q1. Have you ever shopped on Amazon.co.uk for baby or child-related products before this trial? If so, what items did you tend to buy?
Yes I have, mostly for baby stuff as it was so much easier than hauling out to the shops. Items I bought included nappy creams, cot bedding, breast feeding stuff and toys.

Q 2. What is your overall opinion of Amazon Family? Is there anything in particular you like or dislike about it? This could be about the service itself or the products on offer.
I'm not sure that's it's so much different from just the normal amazon, although there seems nothing to dislike really from what I can see.

Q3. Did you use the nappy subscription on offer? If so, what did you think of it?
No didn't use this.

Q 4. Did you use any of the exclusive offers? If so, which ones did you find most useful? If you didn't use any of the offers, why not?
No I didn't use this. I have to make sure I don't get lured away into spending more than I budgeted for on offers that I don't really need.

Q 5. If it came up in conversation, would you recommend signing up to Amazon Family to a friend or family member? If so, why? If not, why not?
Probably not as they would just use normal amazon.

non-tester

Q1. Yes i just about live on Amazon, DVD's, Games/Toys (often it's cheaper to buy from Amazon than it is direct from online Toy Shops when you take into account delivery costs) and Electronics, house hold goods etc! Books for my Kindle

Q 2. My overall opinion of Amazon Family is it's not that special the only people i can see benefiting from it are those who do not live in big cities with a multitude of shopping options, i also hate that you have to be an Amazon Prime member as that for me defeats any possible saving!

Q3. No i didn't , it just did not appeal to me i could find far better savings on the high street if i bought when special offers were on and took advantage of bonus point scheme's etc xoxox

Q 4. I didn't , again no appeal the savings were minimal and i live in Glasgow where i have plenty of shopping options , i could access better savings making the most of vouchers/bonus cards etc!

Q 5. If i were to recommend it to anyone it would be to friend who live in more remote area's , for friends/family local to me then i wouldn't recommend to them x

All testers who provide us with their feedback will be entered into a prize draw to win a £150 Amazon gift certificate.

trinabee Thu 22-Aug-13 20:31:03

Non Tester

Q1. yes i've shopped on amazon for baby items before, nappies, a raincover, baby toys.
Q 2. i've not used amazon family yet, but do intend to in the future, the offers they have seem appealing
Q3. no i didnt use the nappy subscription
Q 4. no i didnt use any of the offers, because i didnt need to at the time
Q 5. yes if it came up in conversation i would probably recommend amazon family, as it seems very good value for money

chrismse Thu 22-Aug-13 23:00:06

Q1 - yes I have shopped on Amazon for baby items - a cot
Q2 - Have not used Amazon Family
Q3 - No did not use nappy sub

Q4 didn`t use offers but will next time.

Q5 - Yes I would recommend to family and friends

elliepen Fri 23-Aug-13 01:19:54

Q1. Have you ever shopped on Amazon.co.uk for baby or child-related products before this trial? If so, what items did you tend to buy?

Yes I have, I bought all sorts from playgyms to carriers

Q 2. What is your overall opinion of Amazon Family? Is there anything in particular you like or dislike about it? This could be about the service itself or the products on offer.

I like that Amazon Family itself is a free service and I used to adore the fact it gave value for money with the 10% off available with Subscribe nd save. however with the recent reduction of that to 5% and only 20% with an additional Prime membership I find that I am better of buying with the big retailers such as Tesco/Sainsbury as I still get my loyalty points and they sometimes offer money off anyway.

Q3. Did you use the nappy subscription on offer? If so, what did you think of it?

I did and thought it was absolute value for money.

Q 4. Did you use any of the exclusive offers? If so, which ones did you find most useful? If you didn't use any of the offers, why not?

I used the tommee tippee refill over and it's saved me having to buy a refill for the whole year as I even got £10 off.

Q 5. If it came up in conversation, would you recommend signing up to Amazon Family to a friend or family member? If so, why? If not, why not?

In the past i would but right now I wouldn't as I find it's value for money has dropped. Besides with price-matching available chances are they may be found somewhere else

firawla Fri 23-Aug-13 02:30:09

1. Have you ever shopped on Amazon.co.uk for baby or child-related products before this trial? If so, what items did you tend to buy?

im not on this trial but have used amazon family before and yes we buy lot of baby things, especially nappy wrapper casettes as its the cheapest place

Q 2. What is your overall opinion of Amazon Family? Is there anything in particular you like or dislike about it? This could be about the service itself or the products on offer.

more discounts and offers would make me like it more

Q3. Did you use the nappy subscription on offer? If so, what did you think of it?

i havent but may consider in future

Q 4. Did you use any of the exclusive offers? If so, which ones did you find most useful? If you didn't use any of the offers, why not?

i dont think i used much, maybe just some discounts

Q 5. If it came up in conversation, would you recommend signing up to Amazon Family to a friend or family member? If so, why? If not, why not?

i might do now thst the free delivery is not available on all items (which is it a pain btw amazon, and annoying for customers!!)

hjmiller Fri 23-Aug-13 04:44:42

Non-tester

I just signed up for Amazon Family on a friends recommendation since they are currently offering a 3-month trial period. The price of nappies is great with 20% off for subscribe & save but not impressed with the "£50" worth of offers - all I can see are "% off" offers - how can they quantify that as £50 worth? Also none of them are any good to me this month - not sure the saving on nappies alone will be worth the annual fee.

ShaolinDan Fri 23-Aug-13 15:38:49

Q1. Yes. Mainly nappies and some toys.
Q 2. It's great and some of the offers really save money. I have set up subscribe and save for nappies and wipes. You do have to put up with a fair number of emails trying to sell you more baby stuff but sometimes they are useful and let you know about products you hadn't heard of. The free nappy bin would have been good, had we needed one.
Q3. Yes. Great and even when you have to change the size a few times it still works.
Q 4. Did you use any of the exclusive offers? If so, which ones did you find most useful? If you didn't use any of the offers, why not? The free nappy bin was a good idea, but we already had an Angelcare one.
Q 5. Yes and I have.

LentilAsAnything Fri 23-Aug-13 17:51:13

Q1. Have you ever shopped on Amazon.co.uk for baby or child-related products before this trial? If so, what items did you tend to buy?
Yes, loads. Reusable nappies, toys, books.

Q 2. What is your overall opinion of Amazon Family? Is there anything in particular you like or dislike about it? This could be about the service itself or the products on offer.
It's great. Really good prices.
Q3. Did you use the nappy subscription on offer? If so, what did you think of it?
No, we used reusables.

Q 4. Did you use any of the exclusive offers? If so, which ones did you find most useful? If you didn't use any of the offers, why not?
N/a

Q 5. If it came up in conversation, would you recommend signing up to Amazon Family to a friend or family member? If so, why? If not, why not?
Not sure, have to work out if it's financially worth it.

Steffnexis9 Fri 23-Aug-13 19:32:50

Non tester...

1. I have been using amazon for three years to by toys for my daughter... Never bought nappies etc as i used reusables

2. The initial money off was great and i have also got discount on a new angel baby monitor for my new baby to be smile i keep an eye on the money off options and bought bubble bath and baby cream on an offer the other day.

3. I havent used he nappy sunscription as i am a reusable nappy user

4. I bought the angel baby monitor and also a baby swing on he offers. Also bought add on baby this but unsure if that is only flr family members.

5. I have suggested it to people, especially if they are already an amazon prime member as i thought the vouchers and money off were good.

cherrycherry41 Fri 23-Aug-13 21:27:35

Q1. Have you ever shopped on Amazon.co.uk for baby or child-related products before this trial? If so, what items did you tend to buy?
Yes, have bought toys, sippy cups, muslins etc.

Q 2. What is your overall opinion of Amazon Family? Is there anything in particular you like or dislike about it? This could be about the service itself or the products on offer.
I like the discount for subscribe and save. I dont like the price of the yearly membership and there isnt much choice available.

Q3. Did you use the nappy subscription on offer? If so, what did you think of it?
Yes, think its a great idea as we will never run out of nappies!

Q 4. Did you use any of the exclusive offers? If so, which ones did you find most useful? If you didn't use any of the offers, why not?
Used the subscribe and save so nappies were really cheap compared to supermarket prices. Added 5 items to my subscribe and save so we could get further discount.

Q 5. If it came up in conversation, would you recommend signing up to Amazon Family to a friend or family member? If so, why? If not, why not?
If like us we had 2 babies in nappies i would recommend it fr the saving but otherwise not.

rlouisa Fri 23-Aug-13 21:35:32

i was happy to sign up for amazon family till i saw the £49 charge...wasnt too keen then.

evelynj Sat 24-Aug-13 13:11:03

I'm a tester-thank you!

1. Yes, toys, bedding, highchair, bibs

2. It's ok but haven't found any wow offers that I've been tempted to buy, (though have bought bottles & travel cot etc)

3. No-prefer tesco/asda nappies

4. No. Haven't seen any good exclusive offers

5. Don't think so-I've found the faster delivery with prime the main bonus although with a newborn find it a bit frustrating that everything as to be signed for-not always easy getting to the door & postman can't just leave stuff on the doorstep as usual

snowymum12 Mon 26-Aug-13 08:05:11

Q1. Have you ever shopped on Amazon.co.uk for baby or child-related products before this trial? If so, what items did you tend to buy?

I bought all of my bottles, sterilising stuff and my monitor through Amazon. It tended to be the cheapest and I knew they ship the items promptly.
Q 2. What is your overall opinion of Amazon Family? Is there anything in particular you like or dislike about it? This could be about the service itself or the products on offer.

I've been receiving the emails from Amazon family for a while and like the fact that they do offer decent discounts although the offers are less relevant once your baby is past the 'newborn' stage in my opinion.

Q3. Did you use the nappy subscription on offer? If so, what did you think of it?

I haven't used the nappy subscription service as it is only good value if you buy in bulk and use Pampers. I tend to buy whichever nappies are on offer and in smaller quantities as, until recently, my baby changed size regularly. It seems like a saving but, in reality, isn't for me.

Q 4. Did you use any of the exclusive offers? If so, which ones did you find most useful? If you didn't use any of the offers, why not?

I've not used any of the exclusive offers as they have never been relevant for me at the time, which is a shame.

Q 5. If it came up in conversation, would you recommend signing up to Amazon Family to a friend or family member? If so, why? If not, why not?

I probably wouldn't recommend Amazon family unless I was expecting as I think the service is probably more suited to that section of the population.

DoubleMum Tue 27-Aug-13 10:54:52

It was very useful to get the money off the first order but haven't used any other offers.

neverwhere Tue 27-Aug-13 13:17:17

Q1. Have you ever shopped on Amazon.co.uk for baby or child-related products before this trial? If so, what items did you tend to buy?
Yes.
Toys, books, travel cot

Q 2. What is your overall opinion of Amazon Family? Is there anything in particular you like or dislike about it? This could be about the service itself or the products on offer.
Not impressive.
Prime is useful but not sure about Family.
Could not use the discount offered as a lot of of baby items via third party sellers excluded.

Q3. Did you use the nappy subscription on offer? If so, what did you think of it?
did not use

Q 4. Did you use any of the exclusive offers? If so, which ones did you find most useful? If you didn't use any of the offers, why not?
Monthly deals are not that useful

Q 5. If it came up in conversation, would you recommend signing up to Amazon Family to a friend or family member? If so, why? If not, why not?
No as not impressive.

MyMillsBaby Tue 27-Aug-13 16:04:22

Oh dear. Obviously I'd like to be as honest as possible and I've got some negative feedback. We used the voucher for a maternity pillow (rather than nappies). I was REALLY looking forward to receiving it as I'm finding sleep very uncomfortable.

We ordered it early August and have been quoted a delivery date of Oct 2nd! That's MONTHS away. I queried it with Amazon who said this was out of their hands and it's a 'supply' problem. Still shocked though as this was using Amazon Prime and I would have thought that as you pay for the privilege they might have been more helpful.

The customer service function was clunky and the response was pretty unhelpful and disappointing.

Sorry guys. thumbs down from me on this one which is sad as I usually have nothing but positive things to say about Amazon.

LoganMummy Tue 27-Aug-13 22:48:09

Tester

Q1. I shop on Amazon all the time for bits and bobs for my DC. Toys, puzzles, blankets, books, CDs. And usually buy 90% of my Christmas presents from Amazon.

Q2. I liked the free one day delivery with certain products but that was about it. I don't like paying for 'privileges'. With so much competition around I often find I can get price matches elsewhere. None of the products on offers really appealed to me.

Q3. I really wanted to use the nappy subscription but the price difference was negligible to where I usually buy nappies so it wasn't worthwhile as I would of had to wait in for delivery.

Q4. As mentioned above none of the offers took my fancy.

Q5. I have already mentioned to a few friends to have a look at it to see if it suits them.
Overall though I was a bit disappointed.

Bubbles85 Fri 30-Aug-13 18:56:45

Non-tester

Q1. Have you ever shopped on Amazon.co.uk for baby or child-related products before this trial? If so, what items did you tend to buy?

I have bought toys.

Q 2. What is your overall opinion of Amazon Family? Is there anything in particular you like or dislike about it? This could be about the service itself or the products on offer.

I like the idea of discounts and as I am already a prime member I won't have to pay!

Q3. Did you use the nappy subscription on offer? If so, what did you think of it?

No, but I would like to start this soon as the discounts are really good.

Q 4. Did you use any of the exclusive offers? If so, which ones did you find most useful? If you didn't use any of the offers, why not?

No, didn't see any ones I wanted to take advantage of.

Q 5. If it came up in conversation, would you recommend signing up to Amazon Family to a friend or family member? If so, why? If not, why not?

Yes, if you will spend a lot to make back the cost of joining, or if you are a prime member like me.

stephgr Sat 31-Aug-13 02:17:22

I'm not a tester although I have thought about joining Amazon programmes before but never actually signed up. I use Amazon a lot for all sorts of products but have found recently that items on Amazon are often more expensive than elsewhere. Rather than Amazon devoting resources to various schemes, I'd much rather they focussed on lower prices for everyone.

babybythesea Sun 01-Sep-13 08:28:43

Tester here.

Q1. Have you ever shopped on Amazon.co.uk for baby or child-related products before this trial? If so, what items did you tend to buy?

Yes. Books and toys mainly, but also practical stuff like swimming goggles. I'd never bought nappies from them.

Q 2. What is your overall opinion of Amazon Family? Is there anything in particular you like or dislike about it? This could be about the service itself or the products on offer.

It's ok and as a free thing to trial it's great. But paying £49 is a lot to spend in order to qualify for discounts - you'd have to be very sure you'd spend enough to make that money back. I wouldn't pay for the delivery service. I like Amazon and will continue to use it but I'm more than happy to wait for parcels coming through the normal post. So the main reason for me to join would be to get the discounts, and it would have to be on products I'd be getting anyway rather than 'optional extras' as then would in fact be spending more money, not saving anything. And while the things like the packs of wipes are cheap, you've still paid out the £49 first so it's nowhere near as cheap as it looks.

Q3. Did you use the nappy subscription on offer? If so, what did you think of it?

Yes. It was fine - nappies arrived promptly. But I will still tend to get the nappies at the supermarket because I have to go shopping anyway, and this way I'm not waiting for a delivery of something when I want to go out! (We live in the middle of nowhere - staying well stocked on things like nappies is an important part of my weekly plan, and getting to a post office etc to pick up and sign for a missed delivery is a nightmare so the signing for things is not particularly welcome.)

Q 4. Did you use any of the exclusive offers? If so, which ones did you find most useful? If you didn't use any of the offers, why not?

No. Not tempted by the things on offer as they were 'added extras' rather than essential baby/child things. I don't have the money to justify spending on things like Steiff bears!

Q 5. If it came up in conversation, would you recommend signing up to Amazon Family to a friend or family member? If so, why? If not, why not?

I don't think I'd commit one way or the other. I think I'd say that you can make great savings but it's expensive to sign up to and leave it to people to make their own decisions!

mummyofcutetwo Thu 05-Sep-13 21:54:41

Non-tester

Q1. Have you ever shopped on Amazon.co.uk for baby or child-related products before this trial? If so, what items did you tend to buy?
I have bought lots of stuff for both baby and child. Books, toys, crocs, thermometer, etc etc etc.

Q2. What is your overall opinion of Amazon Family? Is there anything in particular you like or dislike about it? This could be about the service itself or the products on offer.
When I had a trial of amazon family last year I loved the free express delivery - that was the best thing about it. Lots of the things on offer could be found elsewhere for less, so I didn't tend to go for them.

Q3. Did you use the nappy subscription on offer? If so, what did you think of it?
No I didn't.

Q4. Did you use any of the exclusive offers? If so, which ones did you find most useful? If you didn't use any of the offers, why not?
No I didn't.

Q5. If it came up in conversation, would you recommend signing up to Amazon Family to a friend or family member? If so, why? If not, why not?
I wouldn't put anyone off from signing up to it. Personally I don't think I could justify the cost for the savings I'd make, but others might it beneficial for them.

AFishWithoutABicycle Thu 05-Sep-13 22:00:28

Im a Non-tester.

1. I shop at amazon all the time. Mainly for toys and stationary.
2. I Haven't used Amazon family
3. I don't buy nappies any more.
4. No
5. No don't see the benefit.

Theimpossiblegirl Thu 05-Sep-13 22:08:59

Non-tester
Q1. I've bought toys, children's books, children's movies, t shirts and games on Amazon before but not baby stuff.
Q 2. It looks good and I would probably have at least tried it if my children were younger.
Q3. I didn't but I would have considered it.
Q 4. I love a good offer so would probably use those relevant to me and my family.
Q 5. I would mention it existed.

Q1. Have you ever shopped on Amazon.co.uk for baby or child-related products before this trial? If so, what items did you tend to buy?
Yes, baby board/black and white books

Q 2. What is your overall opinion of Amazon Family? Is there anything in particular you like or dislike about it? This could be about the service itself or the products on offer.
I'm still not entirely sure what Amazon Family is other than a prime subscription

Q3. Did you use the nappy subscription on offer? If so, what did you think of it?
I wanted to use it but the prices were not any better than the supermarket, plus I would have to wait in for the delivery.

Q 4. Did you use any of the exclusive offers? If so, which ones did you find most useful? If you didn't use any of the offers, why not?
No, the offers were for pretty pointless things. Maybe they would be better around christmas?

Q 5. If it came up in conversation, would you recommend signing up to Amazon Family to a friend or family member? If so, why? If not, why not?
I did discuss the nappies offer/service with friends but we all felt that it would not suit us as its easier to just pick up nappies with our shopping/delivery, especially as no real saving would be made with amazon. Also, its hard to predict and therefor order in advance how many nappies you need. Very easy to end up with too many/few and an oversupply of too small nappies when they go up a size.

MikeLitoris Fri 06-Sep-13 11:33:23

Q1. Have you ever shopped on Amazon.co.uk for baby or child-related products before this trial? If so, what items did you tend to buy?

yes, I've bought various toys before.

Q 2. What is your overall opinion of Amazon Family? Is there anything in particular you like or dislike about it? This could be about the service itself or the products on offer.

I think if i had known about this when I had a very young baby I would have loved it. as my youngest is not far off 3 and (hopefully) out of nappies soon i don't think i would get as much use of it.

Q3. Did you use the nappy subscription on offer? If so, what did you think of it?

yes, it seems good. like I said above i think its better for people with young babies who can use it when they need lots of nappies and wipes.

Q 4. Did you use any of the exclusive offers? If so, which ones did you find most useful? If you didn't use any of the offers, why not?

when setting this up it wouldn't let me pick my location. it kept reverting to national deals.

Q 5. If it came up in conversation, would you recommend signing up to Amazon Family to a friend or family member? If so, why? If not, why not?

yes to someone having a baby, for people with older babies probably not.

MikeLitoris Fri 06-Sep-13 11:33:53

oops. I'm a tester btw.

MikeLitoris Fri 06-Sep-13 11:34:47

oops. I'm a tester btw.

aliciagardner Fri 06-Sep-13 18:46:29

Official tester here (!).

Q1. Have you ever shopped on Amazon.co.uk for baby or child-related products before this trial? If so, what items did you tend to buy?
Yes, baby monitor, baby bottles and teats.
Q 2. What is your overall opinion of Amazon Family? Is there anything in particular you like or dislike about it? This could be about the service itself or the products on offer.
Good idea but no offers sent through to me appealed/ were cheap enough to compete with regular supermarket-shop prices.
Q3. Did you use the nappy subscription on offer? If so, what did you think of it?
No, ocado was cheaper and it was more convenient as included in my weekly shop.
Q 4. Did you use any of the exclusive offers? If so, which ones did you find most useful? If you didn't use any of the offers, why not?
No, none appealed.
Q 5. If it came up in conversation, would you recommend signing up to Amazon Family to a friend or family member? If so, why? If not, why not?
Probably not. I don't think it's worth it as the offers weren't cheaper for me. Amazon prime is good for free next day shipping but the item I ordered didn't arrive next day - it was dispatched really quickly by amazon but the sent Royal Mail, which took 2 days to deliver! If next day delivery is promised by amazon it would probably be better to send via a courier service as Royal Mail are never that reliable in my experience....

goldenretriever Sat 07-Sep-13 18:28:54

Non tester,

Q1. Yes, I've shopped for toys on Amazon

Q2. I do like the service, but feel that there are a lot of emails

Q3. No, I don't remember hearing about it

Q4. Yes, I used it on yet more toys

Q5. I would suggest that they try a free membership and see how they get on.

Puppypoppet Sat 07-Sep-13 22:49:23

I'm a non tester. Q1. Have you ever shopped on Amazon.co.uk for baby or child-related products before this trial? If so, what items did you tend to buy? Many years ago I used it to order a few bits and bobs including baby carrier, a few baby toys etc.
Q 2. What is your overall opinion of Amazon Family? Is there anything in particular you like or dislike about it? This could be about the service itself or the products on offer. Had not heard about amazon family before but being from amazon I would expect it to be pretty faultless and good value.
Q3. Did you use the nappy subscription on offer? If so, what did you think of it? No never used it.
Q 4. Did you use any of the exclusive offers? If so, which ones did you find most useful? If you didn't use any of the offers, why not? n/a
Q 5. If it came up in conversation, would you recommend signing up to Amazon Family to a friend or family member? If so, why? If not, why not? As no experience of amazon family n/a but would recommend amazon

Bringmewineandcake Mon 09-Sep-13 12:23:30

Q1. Have you ever shopped on Amazon.co.uk for baby or child-related products before this trial? If so, what items did you tend to buy?

Yes I've bought toys before and also nursing pads.

Q 2. What is your overall opinion of Amazon Family? Is there anything in particular you like or dislike about it? This could be about the service itself or the products on offer.

I don't find it particularly necessary - I can buy all these items from Amazon without signing up for it.

Q3. Did you use the nappy subscription on offer? If so, what did you think of it?

I was tempted by the nappy subscription but the discount would be swallowed up by the annual fee so not worth signing up just for this.

Q 4. Did you use any of the exclusive offers? If so, which ones did you find most useful? If you didn't use any of the offers, why not?

I couldn't really see any exclusive offers that were better than prices elsewhere.

Q 5. If it came up in conversation, would you recommend signing up to Amazon Family to a friend or family member? If so, why? If not, why not?

No I wouldn't - it isn't worth the fee.

BigGapMum Mon 09-Sep-13 14:32:15

Non Tester.
Q1. Have you ever shopped on Amazon.co.uk for baby or child-related products before this trial? If so, what items did you tend to buy?

Travel cot, toys, pyjama pants.

Q 2. What is your overall opinion of Amazon Family? Is there anything in particular you like or dislike about it? This could be about the service itself or the products on offer.

An idea worth thinking about, but for me it wouldn't be worth the fee.

Q3. Did you use the nappy subscription on offer? If so, what did you think of it?

No, as the numbers of pyjama pants that we would use wouldn't match the number we would get on the subscription.

Q 4. Did you use any of the exclusive offers? If so, which ones did you find most useful? If you didn't use any of the offers, why not?

N/A

Q 5. If it came up in conversation, would you recommend signing up to Amazon Family to a friend or family member? If so, why? If not, why not?

I might suggest it to them to investigate, but I wouldn't go as far as recommending it as it would have to stand on its own merit in their own personal situation.

Poppysnoss Wed 11-Sep-13 09:56:31

Non-tester here, however I am a member of Amazon Family.

Q1. Have you ever shopped on Amazon.co.uk for baby or child-related products before this trial? If so, what items did you tend to buy?

Yes, I have bought many baby items from Amazon, from stairgates to bottles to bouncy chairs.

Q 2. What is your overall opinion of Amazon Family? Is there anything in particular you like or dislike about it? This could be about the service itself or the products on offer.

I think Amazon family is a good thing, however it's of best use when your baby is little. I joined after I had my 3rd baby, but found the benefits of less help because I already had a lot of baby equipment.

Q3. Did you use the nappy subscription on offer? If so, what did you think of it?

Yes, I have recently signed up to the nappy offer. I always use baby dry, because they are the best for my baby. The offer makes them cheaper than own-brand varieties and the quantity means I don't have to buy nappies so often.

Q 4. Did you use any of the exclusive offers? If so, which ones did you find most useful? If you didn't use any of the offers, why not?

I used one of the exclusive offers a the beginning. It was for the Tommee Tippee video monitor. It had 33% off, which when it was £199 in the first place was a good saving.

Q 5. If it came up in conversation, would you recommend signing up to Amazon Family to a friend or family member? If so, why? If not, why not?

I would recommend it especially for new mums. Not so sure for mums of older babies or children because the offers are less relevant and I would question the value for money. However, if you buy a lot from Amazon, the prime membership is great.

Belo Fri 13-Sep-13 10:09:41

Non Tester - Ex member

Q1. Have you ever shopped on Amazon.co.uk for baby or child-related products before this trial? If so, what items did you tend to buy?
I've bought toys, but not baby items such as nappies / wipes

Q 2. What is your overall opinion of Amazon Family? Is there anything in particular you like or dislike about it? This could be about the service itself or the products on offer.
I was a member, but ended up cancelling my membership as I was let down a couple of times. But, it was great for getting presents for kids birthday parties

Q3. Did you use the nappy subscription on offer? If so, what did you think of it?
No, my kids are past the nappy stage (thank god!)

Q 4. Did you use any of the exclusive offers? If so, which ones did you find most useful? If you didn't use any of the offers, why not?
I looked at them at the beginning of my membership, but then stopped looking as none of them were relevant to me.

Q 5. If it came up in conversation, would you recommend signing up to Amazon Family to a friend or family member? If so, why? If not, why not?
I think it is becoming better as you now get the lovefilm membership with it and the kindle lending library. Still, it seems like a lot to pay just for fast postage.

ouryve Mon 16-Sep-13 16:46:35

Non tester

Q1. Have you ever shopped on Amazon.co.uk for baby or child-related products before this trial? If so, what items did you tend to buy?

DS2 has ASD and I tend to shop there for extra pull ups and wipes for him.

Q 2. What is your overall opinion of Amazon Family? Is there anything in particular you like or dislike about it? This could be about the service itself or the products on offer.

Since my boys are 7 and 9, not much of the stuff on offer is relevant to us, but i find the discounts useful for the nappies etc.

Q3. Did you use the nappy subscription on offer? If so, what did you think of it?

Yes. I've been using it since it was first available.

Q 4. Did you use any of the exclusive offers? If so, which ones did you find most useful? If you didn't use any of the offers, why not?

I made use of the £10 off £50 when I needed to do a big stock up a few months ago. The others aren't so worthwhile or are irrelevant to us.

Q 5. If it came up in conversation, would you recommend signing up to Amazon Family to a friend or family member? If so, why? If not, why not?

Yes. I often recommend it to people in a similar situation to us, with older children in nappies, as pyjama pants and big nappies are expensive and can be hard to find in supermarkets.

AGnu Tue 17-Sep-13 14:09:25

Q1. Have you ever shopped on Amazon.co.uk for baby or child-related products before this trial?If so, what items did you tend to buy?
Toys & books mostly.

Q 2. What is your overall opinion of Amazon Family? Is there anything in particular you like or dislike about it? This could be about the service itself or the products on offer.
To be honest, I didn't see the point in it. It didn't save me that much money & the special offers weren't of any interest to me.

Q3. Did you use the nappy subscription on offer? If so, what did you think of it?
Yes, I won't be doing it again though. It's much more convenient to just grab nappies in the supermarket rather than trying to work out exactly how many nappies you'll need for X length of time. I took the opportunity to try out some eco-friendly nappies. They were useless overnight. I went to change DS1's nappy one morning & most of it fell off just as I undressed him leaving a small band around his waist & the rest of the very soggy nappy dangling behind him! It also soaked through his PJs a few times. We're using them up during the day & using pampers at night.

Q 4. Did you use any of the exclusive offers? If so, which ones did you find most useful? If you didn't use any of the offers, why not?
No, we didn't need/want any of them.

Q 5. If it came up in conversation, would you recommend signing up to Amazon Family to a friend or family member? If so, why? If not, why not?
Probably not. Subscriptions for essentials aren't useful unless you can bump it & get it earlier if you're running out & I can't see any advantages to it.

BadlyWrittenPoem Wed 18-Sep-13 11:45:39

Q1. Have you ever shopped on Amazon.co.uk for baby or child-related products before this trial? If so, what items did you tend to buy?
Yes. Usually it is one off items such as a bed guard, breast pump, that kind of thing. Or books - loads of children's books, it's great when you want a specific obscure book and I find the recommendations of related books really useful.
Q 2. What is your overall opinion of Amazon Family? Is there anything in particular you like or dislike about it? This could be about the service itself or the products on offer.
The Amazon Prime aspect was good and I got a free lamaze toy but aside from that there was nothing worth it for me as there weren't any big items I needed and I am not a big consumer really.
Q3. Did you use the nappy subscription on offer? If so, what did you think of it?
No I didn't.
Q 4. Did you use any of the exclusive offers? If so, which ones did you find most useful? If you didn't use any of the offers, why not?
The only offer I used was the free offer as the offers were all things I didn't want/need.
Q 5. If it came up in conversation, would you recommend signing up to Amazon Family to a friend or family member? If so, why? If not, why not?
I would recommend signing up for the free trial and seeing whether you actually use the offers as if you do it might be worth paying (or if you buy a lot of stuff I guess it might be too).

ButteryJam Wed 18-Sep-13 23:36:13

Q1. Have you ever shopped on Amazon.co.uk for baby or child-related products before this trial? If so, what items did you tend to buy?
Yes, mainly books
Q 2. What is your overall opinion of Amazon Family? Is there anything in particular you like or dislike about it? This could be about the service itself or the products on offer.
I got a few good offers like for a breast pump and the £10 off voucher when you join is pretty good. But the best thing was Amazon Prime! Honestly, it was a life saver. I had a very difficult time after birth due to complications and breastfeeding being a nightmare, and having free amazon prime (albeit only 2 weeks) was such a life saver, as my DH couldn't pop out to shops and we don't have family near by, so it really was a life saver and the next day service was great and perfect!
Q3. Did you use the nappy subscription on offer? If so, what did you think of it?
No I didn't.
Q 4. Did you use any of the exclusive offers? If so, which ones did you find most useful? If you didn't use any of the offers, why not?
I didn't use it mainly because as a 1st time I didn't know how many I would need per month (I didn't have a clue) so it was too daunting to subscribe when I had no idea how much it was I'd need.
Q 5. If it came up in conversation, would you recommend signing up to Amazon Family to a friend or family member? If so, why? If not, why not?
I would definitely recommend the free trial, in fact I already have. It is very very hand for a new mum, and I wish I had started my trial later so that I would have had it for a few more months post birth, as that's when you really need it. As for paying £50 for the subscription, I'm not sure. I think each person could decide after the trial. I am certainly tempted to pay for amazon prime/family. It's the next day delivery that tempts me the most!

rlouisa Fri 20-Sep-13 16:38:15

non tester

i had signed up before because i shop alot with them but when i realused there was a fee, i quickly cancelled. it may be worth the fee but that upfront payment of £49 was too steep for me. now instead i shop around and if amazon is the cheapest i go wit it.

gingercat12 Fri 20-Sep-13 20:28:43

Non-tester

Q1. I mainly buy children's toys and books there. (Loads of books.)

Q 2. I was on the verge of signing up several times, but we do not need nappies, so I could not see the attraction.

Q3. No, we do not need nappies now.

Q 4. There are always so many offers on Amazon, that I am not sure you miss out that much. My favourite / the bane of my life is the Kindle daily deal.

Q 5. For people with small children in nappies, yes. Otherwise I am not so sure.

malachite Fri 20-Sep-13 20:56:35

Q1. Have you ever shopped on Amazon.co.uk for baby or child-related products before this trial? If so, what items did you tend to buy?

Yes quite a lot especially around xmas and birthday. Books and toys mostly.

Q 2. What is your overall opinion of Amazon Family? Is there anything in particular you like or dislike about it? This could be about the service itself or the products on offer.

It doesn't especially appeal to me. I'm not in a desperate rush to get my deliveries so amazon prime doesn't appeal and I don't buy many nappies as we use cloth mostly so I don't think it would save me enough money to justify the cost.

Q3. Did you use the nappy subscription on offer? If so, what did you think of it?

I can see that it might appeal to regular nappy buyers but I don't know if the cost saving would add up to more than the subscription fee.

Q 5. If it came up in conversation, would you recommend signing up to Amazon Family to a friend or family member? If so, why? If not, why not?

Probably not, I just can't see it being worth the fee, sorry.

bealos Sat 21-Sep-13 09:58:01

Nontester...

I was already an Amazon Prime member and signed up to Amazon Family when pregnant in 2012.

I've bought a Medela Swing breast pump from an offer I was emailed as an Amazon Family member. Was brilliant value and definitely made me purchase from Amazon rather than eBay.

I also had a discount off a Close Baby carrier which was an unexpected surprise!

We use cloth nappies, but I did buy some Naty nappies for when my child was tiny, which were cheaper than in the shops and delivered to my door - great as I didn't have a car then and nappies are bulky!

The one thing I really dislike about Amazon is the ridiculous amount of packaging. Because they use cardboard, it means you can have an item wrapped up I loads of extra packaging, rather than simply slipped into an (padded or otherwise) envelope. Yes, cardboard is recyclable, but there's so much of it! It really makes me think twice abut ordering from Amazon.

newfashionedmum Sun 22-Sep-13 17:26:28

Q1.
Yes - mainly buy books, toys
Q 2.
an interesting idea..wouldn't like to be bombarded with marketing or to pay for the service
Q3. No - don't use nappies
Q 4. No
Q 5. Not used it as yet - might mention it but not recommend

Livvylongpants Mon 23-Sep-13 08:31:38

Mnhq when do we find out who won the vouchers?

MichelleMumsnet (MNHQ) Mon 23-Sep-13 09:36:08

Livvylongpants we will keep the thread open for the full 3 months (until 14th November) after which we'll do the prize draw.

georgeannaskala Mon 23-Sep-13 10:02:27

Message deleted by Mumsnet for breaking our Talk Guidelines. Replies may also be deleted.

georgeannaskala Mon 23-Sep-13 10:02:34

Message deleted by Mumsnet for breaking our Talk Guidelines. Replies may also be deleted.

Mouseface Wed 25-Sep-13 21:55:26

Q1. Have you ever shopped on Amazon.co.uk for baby or child-related products before this trial? If so, what items did you tend to buy?

- I've bought toys and books for my son, and other nursery items, I am a part of the Amazon family but not part of the trial smile

Q 2. What is your overall opinion of Amazon Family? Is there anything in particular you like or dislike about it? This could be about the service itself or the products on offer.

- I do find that it's all about smaller children even though they know I have a child with SN (I guess it's generic) and a teen..... maybe I missed that it was for smaller children?

Q3. Did you use the nappy subscription on offer? If so, what did you think of it?

- Nope, we get free nappies because of DS's condition.

Q 4. Did you use any of the exclusive offers? If so, which ones did you find most useful? If you didn't use any of the offers, why not?

- I haven't to date because I've not found any relevant to us as a family. But I am going to stay with it smile

Q 5. If it came up in conversation, would you recommend signing up to Amazon Family to a friend or family member? If so, why? If not, why not?

- Yes, it's free isn't it? <wracks brain to remember if it is or not> I have lots of friends who have just had babies [broody emoticon required as her shrivelled ovaries tingle] so yes, I would recommend it anyway, free or not. Plus, I've never had a problem with Amazon, their customer service team has always been fantastic when I've had to return things or had delivery issues.

BeCool Thu 26-Sep-13 11:43:38

I trailed Family last year and I was distinctly underwhelmed.
I loved the Prime delivery aspect and used that lots in the run up to Xmas which included a few birthdays (thanks Amazon). I also brought some DryNights which with free delivery was a good buy.

But I didn't feel that it was a service I would pay for.

MrsAJB Mon 30-Sep-13 12:18:57

None tester!

Q1. Have you ever shopped on Amazon.co.uk for baby or child-related products before this trial? If so, what items did you tend to buy?

Yes, many different products, to name a few, car/booster seats, children's fancy dress clothes, computer consoles & books.

Q 2. What is your overall opinion of Amazon Family? Is there anything in particular you like or dislike about it? This could be about the service itself or the products on offer.

I love using amazon, I always check amazon before making any online purchase.... I'm always surprised by the huge variety of items you can buy from there. I'm a little wary when it comes to buying from sellers... I've never had a bad experience but I worry that products won't be received and how trustworthy the independent sellers are since the information about these people is limited

Q3. Did you use the nappy subscription on offer? If so, what did you think of it?

No.... but i wish I'd known about it!!!!!!!!!!!

Q 5. If it came up in conversation, would you recommend signing up to Amazon Family to a friend or family member? If so, why? If not, why

Yes, I'd happily recommend

AndHarry Thu 03-Oct-13 12:35:23

Non-tester.

Q1. Have you ever shopped on Amazon.co.uk for baby or child-related products before this trial? If so, what items did you tend to buy?

I used to have a subscription for baby wipes. I also buy a lot of baby equipment, toys and books on Amazon.

Q 2. What is your overall opinion of Amazon Family? Is there anything in particular you like or dislike about it? This could be about the service itself or the products on offer.

I think it's great, although I would not pay £49 a year for it. I tend to use the free delivery option for Amazon items and rarely need to have items quicker than that. The offers did seem good but I already have most of the baby equipment I need.

Q3. Did you use the nappy subscription on offer? If so, what did you think of it?

No, I use cloth nappies.

Q 4. Did you use any of the exclusive offers? If so, which ones did you find most useful? If you didn't use any of the offers, why not?

There's a 20% off offer running at the moment and I am just browsing through the carseats as both our children are due to move up a stage soon.

Q 5. If it came up in conversation, would you recommend signing up to Amazon Family to a friend or family member? If so, why? If not, why not?

I'd recommend the free trial and seeing if it worked out cost-effective for them.

tattiehowker Sat 05-Oct-13 16:58:40

I am not a tester.

Q1. Have you ever shopped on Amazon.co.uk for baby or child-related products before this trial? If so, what items did you tend to buy?

Yes, I have bought some baby things from Amazon, mainly toys and accessories.

Q 2. What is your overall opinion of Amazon Family? Is there anything in particular you like or dislike about it? This could be about the service itself or the products on offer.

It is a good idea for new parents. DD is a toddler now so not so much need. Would consider rejoining after having another baby, though wouldn't buy so much next time round!

Q3. Did you use the nappy subscription on offer? If so, what did you think of it?
I haven't done but readint this thread makes me think I should look into it!

Q 4. Did you use any of the exclusive offers? If so, which ones did you find most useful? If you didn't use any of the offers, why not?

I can't remember.

Q 5. If it came up in conversation, would you recommend signing up to Amazon Family to a friend or family member? If so, why? If not, why not?

yes, especially for first time parents as when baby is new you seem to be buying constantly. I suspect you become more circumspect with later babies but may be proved wrong!

IncaAztec Tue 08-Oct-13 10:39:31

Q1. Have you ever shopped on Amazon.co.uk for baby or child-related products before this trial? If so, what items did you tend to buy?

Non-tester but I do use the nappy subscribe and save on amazon family. Nappies really but will look at other items.

Q 2. What is your overall opinion of Amazon Family? Is there anything in particular you like or dislike about it? This could be about the service itself or the products on offer.

Seems good for the discounts on nappies but it's hard to tell the difference between it and Amazon Prime. We just didn't understand the FAQ's or have time to read them!

Q3. Did you use the nappy subscription on offer? If so, what did you think of it?

Yes, really good. I live rurally and have 2 in nappies. I hate carting them home from the shops so I use Subscribe and Save.

Q 4. Did you use any of the exclusive offers? If so, which ones did you find most useful? If you didn't use any of the offers, why not?

Not yet, might do though.
Q 5. If it came up in conversation, would you recommend signing up to Amazon Family to a friend or family member? If so, why? If not, why not?

Maybe but not sure about it yet, like I say, Family vs Prime??

Not a tester, but would love a voucher. grin I am a member of Amazon Prime and Family.

Q1. Have you ever shopped on Amazon.co.uk for baby or child-related products before this trial? If so, what items did you tend to buy?

No need to shop for baby and child things before - wasn't buying any baby stuff until a couple of months ago. I have been buying several practical things, like a breast pump, feeding cups, sterilizer.

Q 2. What is your overall opinion of Amazon Family? Is there anything in particular you like or dislike about it? This could be about the service itself or the products on offer.

It would be nice if there were more discounts specifically for Amazon Family members. Otherwise, what is the point? I used an Amazon Family specific discount to order some Avent items that would have cost much more on the high street.

Q3. Did you use the nappy subscription on offer? If so, what did you think of it?

Nope, planning to use cloth nappies. If I change my mind, I might consider the nappy subscription, but only if it worked out to be cheaper/more convenient than driving to my local Aldi.

Q 4. Did you use any of the exclusive offers? If so, which ones did you find most useful? If you didn't use any of the offers, why not?

The Amazon Family Thank You 20% offer. See answer to Q2. That was nice because it included money off the sale price. Otherwise, a lot of the "offers" just look like Amazon is advertising what is on sale. As in, anyone could get that price if they were looking for the item, not just Prime/Family subscribers.

Q 5. If it came up in conversation, would you recommend signing up to Amazon Family to a friend or family member? If so, why? If not, why not?

I would recommend Prime - that has paid for itself by now. I would probably only recommend Family if a friend/family member was using disposable nappies and was having a hard time leaving the house to get more.

Gentleness Mon 14-Oct-13 14:55:27

Q1. Have you ever shopped on Amazon.co.uk for baby or child-related products before this trial? If so, what items did you tend to buy?
I buy toys and baby wipes. I've also bought useful accessories - rain covers and pram hooks etc.
Q 2. What is your overall opinion of Amazon Family? Is there anything in particular you like or dislike about it? This could be about the service itself or the products on offer.
The offers were great at first. They aren't so good these days. It's not that good at drawing you in and is frustrating trying to work out if you are in the Baby section whether family offers apply to the product you are looking at.
Q3. Did you use the nappy subscription on offer? If so, what did you think of it?
I use it for babywipes. It can be great, but out of the 4 deliveries I've had, one was at a high enough price to cancel out the savings I'd made on the other ones, and I didn't notice in time to cancel that delivery.
Q 4. Did you use any of the exclusive offers? If so, which ones did you find most useful? If you didn't use any of the offers, why not?
We got the nappy bin and used some % off codes.
Q 5. If it came up in conversation, would you recommend signing up to Amazon Family to a friend or family member? If so, why? If not, why not? I'd recommend they checked it out and say it is probably worth it if they already had Prime. Otherwise, do the maths to check.

Littlemissgiggles87 Wed 23-Oct-13 14:54:58

Q1. I have shopped for basic items such as toys I brought 'Sophie giraffe' and a child monitor off Amazon family before I new about it.
Q 2. The three months free trail is great it gives you chance to decide if this is the right option. The service is brilliant, and when I have brought nappies I the sight I have got a good offer with quick delivery.
Q3. Yes I found it very useful, I dot have to rush out to the shops and end up spending more than I would normally on nappies because I am in a rush.
Q 4. No I haven't found anything that we need yet that is on offer.
Q 5. Yes especially because you can effectively trail it or three months.

YesterdayI Wed 30-Oct-13 17:24:28

Non tester

Q1 - I buy nearly everything on Amazon. confused. (but Not nappies and baby stuff because my kids are too old) Amazon is perfect for toys, school stuff, gaming stuff and hard to find items such as candy corn
Q2 - I am not keen as it is subscription based and I often use third party sellers
Q3 - N/A
Q4 - N/A
Q5 - I wouldn't recommend it particularly. I like the flexibility of being able to take advantage of supermarket deals. I don't want to have to subscribe.

HazelDormouse Mon 11-Nov-13 09:11:42

Non tester and not a user of Amazon Prime
We buy books, toys mostly, but also from time to time, household and electrical goods.
We have bought nappies from Amazon in the past.
I have not used Amazon Prime, mainly due to subscription charges and not entirely too sure how convenient and reliable Amazon Prime delivery would be - when nappies are needed they have to arrive on schedule. Also it is a hassle having to be in for a delivery. It is better knowing you are going to have a delivery within an hour slot as with tesco.
The other thing that puts me off is the amount of marketing I get from amazon local - I don't need any more.
I don't take advantage of any of their offers as I am not a member, but I did notice their offer relating to borrowing books for kindle which would be good.
I would not recommend Amazon Prime to anyone and no one has mentioned the service to me. (Numerous members of family use Amazon though.)

AnnaFWS Tue 12-Nov-13 00:33:40

Not doing the trial but did the Amazon 30day trial of amazon family

Q1. Have you ever shopped on Amazon.co.uk for baby or child-related products before this trial? If so, what items did you tend to buy?

Yes, I bought toys and books

Q 2. What is your overall opinion of Amazon Family? Is there anything in particular you like or dislike about it? This could be about the service itself or the products on offer.

I really liked the free amazon prime next day delivery which came with it. I found the promotional emails unhelpful and most the products were irrelevant to our needs. We focus on very natural products and dont use products such as disposable nappies so found the bulk offers irrelevant. I sent feedback directly to amazon saying i'd have liked more promotion of environmentally friendly products.

Q3. Did you use the nappy subscription on offer? If so, what did you think of it?

No - I use washable nappies.

Q 4. Did you use any of the exclusive offers? If so, which ones did you find most useful? If you didn't use any of the offers, why not?

No, I didn't find them useful as the weren't the kind of things I wanted to buy anyway.

Q 5. If it came up in conversation, would you recommend signing up to Amazon Family to a friend or family member? If so, why? If not, why not?

Yes because we had free delivery for a month of the trial.

MichelleMumsnet (MNHQ) Thu 14-Nov-13 13:31:38

Hi everyone,
Thanks for adding your comments. The thread has now closed. Congratulations to tattiehowker who won the £100 Amazon gift certificate and LoganMummy who won the £150 Amazon gift certificate. We'll be in touch shortly.

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