This topic is for feedback on Mumsnet product tests. If you'd like test a product on Mumsnet please mail insight@mumsnet.com.

NOW CLOSED Incahoot PLUS testers feedback thread - final feedback questions added

(90 Posts)
KatieBMumsnet (MNHQ) Mon 18-Jun-12 14:51:40

This thread is for the MNers who are currently trying out Incahoot PLUS, the new money saving scheme from Incahoot. Below are the initial feedback questions to gage your initial reactions of the site. Please answer the questions and also feel free to add any other comments you may have.

All those who add both sets of feedback to the thread will be entered into a prize draw where one winner will receive a £250 Amazon voucher.

Q1. How easy, or difficult, did you find it to understand Incahoot PLUS from the information provided on the Incahoot website? Was there anything in particular that was difficult to understand?
Q2. What, if any, other information would you have found useful to have on the site?
Q3. How easy, or difficult, did you find it to navigate and use the Incahoot PLUS website? Did you find any specific areas particularly difficult? If so, why?
Q4. What did you like about the Incahoot PLUS website? What did you dislike? What would you like to see improved?
Q5. Have you used any discounts/offers through Incahoot PLUS so far? If yes, which ones? If no, are there any you are likely to use soon?
Q6. From your first impressions of the service so far, how likely, or not, are you to recommend the service to a friend/relative? Why?

Thanks and good luck with the prize draw.

MNHQ

cornysilk Mon 18-Jun-12 15:47:21

Q1. How easy, or difficult, did you find it to understand Incahoot PLUS from the information provided on the Incahoot website? Was there anything in particular that was difficult to understand?
the info was easy to understand

Q2. What, if any, other information would you have found useful to have on the site?
customer reviews, more hot offers, deals of the day etc

Q3. How easy, or difficult, did you find it to navigate and use the Incahoot PLUS website? Did you find any specific areas particularly difficult? If so, why?
I found the site to be generally cluttered but easy to navigate.

Q4. What did you like about the Incahoot PLUS website? What did you dislike? What would you like to see improved?
sorry but I don't really like anything about it in particular. It's no better than other sites such as quidco that I use a lot.

Q5. Have you used any discounts/offers through Incahoot PLUS so far? If yes, which ones? If no, are there any you are likely to use soon?
No I haven't - I haven't seen any offers that would tempt me.

Q6. From your first impressions of the service so far, how likely, or not, are you to recommend the service to a friend/relative? Why?
not likely

Tee2072 Mon 18-Jun-12 17:01:51

Q1. How easy, or difficult, did you find it to understand Incahoot PLUS from the information provided on the Incahoot website? Was there anything in particular that was difficult to understand?

Very easy to understand

Q2. What, if any, other information would you have found useful to have on the site?

Nothing, really

Q3. How easy, or difficult, did you find it to navigate and use the Incahoot PLUS website? Did you find any specific areas particularly difficult? If so, why?

I find it incredibly disorganized and cluttered. The Discounts tab, especially, is impossible to browse easily. It would be better if it was lists with links to more details so more per page rather than pages and pages. Or even if the pages were, say Aa-Ab and so on rather than just numbers.

Q4. What did you like about the Incahoot PLUS website? What did you dislike? What would you like to see improved?

I don't actually like it at all. I think it needs a lot of work to be user friendly.

Q5. Have you used any discounts/offers through Incahoot PLUS so far? If yes, which ones? If no, are there any you are likely to use soon?

No. I was interested in 'My Local' except, being in Northern Ireland, there are almost no local discounts. I find the rest of the discounts to be poor.

Q6. From your first impressions of the service so far, how likely, or not, are you to recommend the service to a friend/relative? Why?

Would not recommend. Discounts too low, site to hard to use.

ShatnersBassoon Mon 18-Jun-12 18:36:06

Q1. How easy, or difficult, did you find it to understand Incahoot PLUS from the information provided on the Incahoot website? Was there anything in particular that was difficult to understand?

It was easy, although I'm sure I'm missing the benefit of it.

Q2. What, if any, other information would you have found useful to have on the site?

I'm not sure. Like I said, I think I've missed the point of the service in failing to find what the yearly fee is actually for.

Q3. How easy, or difficult, did you find it to navigate and use the Incahoot PLUS website? Did you find any specific areas particularly difficult? If so, why?

It wasn't easy, and seemed to be a bit of a jumble. The lists of discounts were far too long, and navigating the site was a dull and fruitless exercise.

Q4. What did you like about the Incahoot PLUS website? What did you dislike? What would you like to see improved?

I found it to be so incredibly boring. Nothing grabbed me. It was a chore to look at.

Q5. Have you used any discounts/offers through Incahoot PLUS so far? If yes, which ones? If no, are there any you are likely to use soon?

No, I didn't stumble across any deals that appealed to me, or that were any better than deals I get anyway ie simply by being on a restaurant's mailing list. I will, in the interests of this product test, attempt to find some deals or discounts again, but I'm not convinced I'll be tempted to try any.
The local discounts were particularly disappointing, by the way.

Q6. From your first impressions of the service so far, how likely, or not, are you to recommend the service to a friend/relative? Why?

Not likely at all. I can't believe people would pay for the service. Unless I'm missing large swaths of exclusive discounts by being unable to navigate the site effectively, I don't see the point of it.

SootyLenoir Mon 18-Jun-12 20:38:08

Q1. How easy, or difficult, did you find it to understand Incahoot PLUS from the information provided on the Incahoot website? Was there anything in particular that was difficult to understand?

It was easy to understand, there was nothing I found difficult.

Q2. What, if any, other information would you have found useful to have on the site?

It can be a bit confusing when you're searching for a store, e.g. Marks and Spencer, and the 3% offer comes up - is this a reload able card? A voucher? A local discount? A discount where you have to shop online and click through from Incahoot? Print and Save? There are so many types of discount, it needs to be clearer which discount you're using.

Q3. How easy, or difficult, did you find it to navigate and use the Incahoot PLUS website? Did you find any specific areas particularly difficult? If so, why?

It's easy enough to navigate, but there are so many discounts, it's easy to feel a bit lost in there. The map on the local discounts section is annoying, it kept moving around to about 20 miles south of where I wanted to look. And it was irritating to have to keep clicking on those red balloons. I was on my iPad though, and I do hate those maps wherever I see them.

Q4. What did you like about the Incahoot PLUS website? What did you dislike? What would you like to see improved?

I think there are too many offers on there, and some of them seem ridiculous, for example the Union Jack Headphones in the top offers section - reduced from £2 to £1! Is this really going to help me save £1000? I think not! The local discounts are not appealing at all - most of the ones near me are motoring ones, some are for places I've never heard of or wouldn't use, and one is for a shop that closed down around a year ago. Not great!

Q5. Have you used any discounts/offers through Incahoot PLUS so far? If yes, which ones? If no, are there any you are likely to use soon?

I've used the reloadable cards. These are just gift cards though, so when I realised that I kind of resented the fact that I'd paid £1.99 for them - I may be wrong, but when I get a gift card from Sainsburys I don't think I pay for the actual card? I also resent the 50p topping up fee. This does significantly reduce the cash back. If I put £50 on a Sainsburys card, I earn £2.50 back, 50p of which goes back to Incahoot as a fee. I probably wouldn't put much more than that on, as it's effectively walking round with cash in your pocket. If I've got £50 on my Sainsbury's card, £50 on my M&S and £20 on my Pizza Express card - that's £120 in cash, and money that's not in the bank! It's also a pain to keep topping the cards up, you need to do it 3 days before you plan to go shopping as it takes that long for the money to appear on your card. It's a faff, quite honestly.

Q6. From your first impressions of the service so far, how likely, or not, are you to recommend the service to a friend/relative? Why?

Very unlikely. A lot of the discounts require you to spend money on frivolous stuff (Union Jack Headphones?!) e.g. restaurants. We are quite frugal and don't eat out often, so pages of discounts for Burger King et al are no use to me. Also, some of the discounts - I'm thinking of Pizza Express here - are not exclusive to Inachoot Plus. Pizza Express discounts can be obtained by anyone using their app or on their mailing list, in fact I have never paid full price in Pizza Express. I wonder therefore how many of the other discounts are so easy to come by for non-Incahoot Plus members. The reloadable retail cards are a pain to use as you need a different one for each store you go into. You effectively have to know when you're going to shop and how much you're going to spend. Unless you regularly spend a known amount in a specific store (e.g. weekly shop in Sainsbury's) then they're fairly useless, and you run the risk of having small amounts left on numerous cards that never gets spent. I have earned £6 cash back since I started using them, but have spent £2.99 in fees. The fees seriously reduce the amount of cash back you earn. I doubt very much that I would be able to earn an amount significantly above the £29.99 joining fee in a year, enough to make it worthwhile the time and effort of loading the cards/remembering what's on them/remembering to load them 3 days before I shop etc.etc.

It seems to me that the point of the website is actually to get you to spend money on stuff you don't actually need, and any serious money saver will see through that.

RiaBlossom Mon 18-Jun-12 21:05:11

Q1. How easy, or difficult, did you find it to understand Incahoot PLUS from the information provided on the Incahoot website? Was there anything in particular that was difficult to understand?
Easy
Q2. What, if any, other information would you have found useful to have on the site?
Front page with most popular or exclusive offers
Q3. How easy, or difficult, did you find it to navigate and use the Incahoot PLUS website? Did you find any specific areas particularly difficult? If so, why?
Completely missed the separate tab for incahoot plus and failed to find any AA discounts. I realised I was missing a lot of discounts and eventually found the tab and the AA discount after I had signed up through topcashback.
Q4. What did you like about the Incahoot PLUS website? What did you dislike? What would you like to see improved?
It is OK, nothing eye catching. Easy to navigate (once I found the Incahoot plus tab) On the incahoot main site there is no search function, couldn't find the AA offer from there. You could make more of the potential savings on everyday grocery shopping. I only know that these reloadable cards could save you a lot of money as I use a similar scheme at work.
Q5. Have you used any discounts/offers through Incahoot PLUS so far? If yes, which ones? If no, are there any you are likely to use soon?
Looked at AA and car insurance but nothing on the main site interested me (had not found the plus tab and now too late). Thinking of an iphone purchase but with the special "up to 17%" discount the phone appears to be exactly the same price as through the O2 shop. It is unclear if this is cashback to be credited later? I don't understand this offer enough to trust it and will look elsewhere for a discount. Most of the other discounts I can access though a similar scheme offered by my employer. I may consider some of the reloadable gift cards for shops I don't currently have vouchers for, but the P&P fee and the fact that it may take 3 days for the credit to load is a little off putting.
Q6. From your first impressions of the service so far, how likely, or not, are you to recommend the service to a friend/relative? Why?
For the majority of the discounts I would not recommend to a friend as I can't see how you could save more than £30 a year to make it worth the effort. Maybe if you were to use it for all your grocery shopping it could save you some money so I might suggest to a friend who may not have this facility through their employer. (I already buy Sainsbury's vouchers at 5% through my employer . .with no annual fee.)

Q1. How easy, or difficult, did you find it to understand Incahoot PLUS from the information provided on the Incahoot website? Was there anything in particular that was difficult to understand?
Easy to understand.

Q2. What, if any, other information would you have found useful to have on the site?
I would of like a bit more info about the offers.

Q3. How easy, or difficult, did you find it to navigate and use the Incahoot PLUS website? Did you find any specific areas particularly difficult? If so, why?
I found it easy to navigate after getting the hang of it.

Q4. What did you like about the Incahoot PLUS website? What did you dislike? What would you like to see improved?
It seemed easy to navigate round.

Q5. Have you used any discounts/offers through Incahoot PLUS so far? If yes, which ones? If no, are there any you are likely to use soon?
No as none were worth the effort tbh, 3% for example is not worth the time spent sorting it out.

Q6. From your first impressions of the service so far, how likely, or not, are you to recommend the service to a friend/relative? Why?
No I would not.

I would like to add after reading Tee's post that The local section is rubbish, and I am in Northampton.
It is just Hairdressers. the same brand in different areas, a cheap looking pub that I doubt I would choose to step foot in, and a few motor garages.
I was hoping to see something like discounts for Hungry horse <family friendly> and tumble tots/ softplays/ swimming pools...
I think the site needs to cater for more family friendly options, especially with the thought to try it out on Mumsnet !

Tee2072 Tue 19-Jun-12 05:20:34

Monster, I'm glad, so to speak, that it's not just a case of 'horrible because I'm in NI', as is so often the case. I guess local is just horrible in general.

Vajazzler Tue 19-Jun-12 05:45:31

Q1. How easy, or difficult, did you find it to understand Incahoot PLUS from the information provided on the Incahoot website? Was there anything in particular that was difficult to understand?
It as easy enough to understand

Q2. What, if any, other information would you have found useful to have on the site?
None

Q3. How easy, or difficult, did you find it to navigate and use the Incahoot PLUS website? Did you find any specific areas particularly difficult? If so, why?
It was fine

Q4. What did you like about the Incahoot PLUS website? What did you dislike? What would you like to see improved?
My local section had a good variety of different discounts, just not on anything i need! I dont like the fact that you need to pay in advance to make a saving. I'm more of an impulse buyer!

Q5. Have you used any discounts/offers through Incahoot PLUS so far? If yes, which ones? If no, are there any you are likely to use soon?
Not yet but im moving house soon so might do then.

Q6. From your first impressions of the service so far, how likely, or not, are you to recommend the service to a friend/relative? Why?
Probably wouldnt. The up front payment would not be something they would like

sophmiester Tue 19-Jun-12 08:36:29

Q1. How easy, or difficult, did you find it to understand Incahoot PLUS from the information provided on the Incahoot website? Was there anything in particular that was difficult to understand?
I found the website easy to navigate once I had worked out what it was as I had never heard of this service before.

Q2. What, if any, other information would you have found useful to have on the site?
Highlighted weekly special offers on homepage.

Q3. How easy, or difficult, did you find it to navigate and use the Incahoot PLUS website? Did you find any specific areas particularly difficult? If so, why?
I have been unable to activate my M&S card which was the main offer which I was interested in.

Q4. What did you like about the Incahoot PLUS website? What did you dislike? What would you like to see improved?
I like the discount in supermarkets this would be most benefit to myself however dislike the fact that you have to pre load the cards with cash these would be much better if you could simply show an incahoot membership card at the till. The local deals were limited no use to me, more local restaurant discounts would be good to see in the Harrogate area.

Q5. Have you used any discounts/offers through Incahoot PLUS so far? If yes, which ones? If no, are there any you are likely to use soon?
I have ordered the reloadable cards for Sainsbury’s and M&S but not yet used these as was put off by the fee to load these up and was unable to activate M&S.

Q6. From your first impressions of the service so far, how likely, or not, are you to recommend the service to a friend/relative? Why?
Not would struggle to make the joining fee back in a year

FanjoForTheMammaries Tue 19-Jun-12 09:01:44

Q1. How easy, or difficult, did you find it to understand Incahoot PLUS from the information provided on the Incahoot website? Was there anything in particular that was difficult to understand?

I found the website fairly easy to understand and self-explanatory.

Q2. What, if any, other information would you have found useful to have

Areas in which the standard discounts i.e restaurant chains applied,some not applicable in Scotland)

Q3. How easy, or difficult, did you find it to navigate and use the Incahoot PLUS website? Did you find any specific areas particularly difficult? If so, why?

I tried to order some gift cards in June, but my payment would not go through as it said my card had expired..my card expiry date is actually 06/12 so it expires at the end of June. Felt local discounts should be more categorised, had to wade through pages of discounts and look at them all.

Q4. What did you like about the Incahoot PLUS website? What did you dislike? What would you like to see improved?

I liked the fact that a discount or cashback was available on quite a good range of items. I did not like the expensive postage cost of the gift cards or the limited range of local discounts on offer. I also felt many of the standard discounts were not available in Scotland. There wasn't a huge range of offers for broadband, which I would be interested in, and the offers weren't much better than you could get without joining.

Q5. Have you used any discounts/offers through Incahoot PLUS so far? If yes, which ones? If no, are there any you are likely to use soon?

Not yet -tried to order gift cards but it said my credit card had expired when it hadn't, which put me off. Considering a life insurance deal but need to look elsewhere first for comparison.

Q6. From your first impressions of the service so far, how likely, or not, are you to recommend the service to a friend/relative? Why?

Quite likely, more so if more offers became available.

ChitChatFlyingby Tue 19-Jun-12 11:19:57

Q1. How easy, or difficult, did you find it to understand Incahoot PLUS from the information provided on the Incahoot website? Was there anything in particular that was difficult to understand?

Quite easy to understand. I haven’t used any other cash back sites before so came to this with new eyes and found it easy enough to understand the concept and what was available.

Q2. What, if any, other information would you have found useful to have on the site?

If I were paying for this I would have wanted a sneak preview of some of the offers available. Obviously not the ones that you don't need to prove incahoot membership, but the cashback, vouchers and discount links which are only available to members would have encouraged me to sign up. In fact, I did look at the incahoot site previously and without KNOWING which stores were linked did not bother signing up. Having seen it now I know that most of the cashback reloadable cards are for stores which I frequent and so have ordered some.

Q3. How easy, or difficult, did you find it to navigate and use the Incahoot PLUS website? Did you find any specific areas particularly difficult? If so, why?

It seemed quite easy to look around. Very slow to load up at times, being in a rural area my internet is not always as it should be but this has been one of the slower sites I have been on lately.

Your search function is a bit rubbish, while on the fashion discounts page, with a number of retailers discount offers showing on the page I typed a few of their names into the search function to be told no discounts matched the search criteria, so something has gone seriously here. Searching for Argos as an example, only gives the 3% cashback store link up, and not the reloadable card link, it should really bring up ALL links to Argos.

Q4. What did you like about the Incahoot PLUS website? What did you dislike? What would you like to see improved?

Good, but quite basic. It had the feel of a well constructed small site which has grown significantly but hasn’t been updated to reflect the new size. A simple alphabetical list of all the stores for which offers are available would be useful.

A highly annoying thing I found is that the information for ‘reloadable cards’ available by clicking on the tab link at the top of the page gives no indication that there is a card processing fee for both credit and debit cards for loading money onto cards. Only when reading about the 50p processing fee on another person’s feedback did I have an inkling that there would be further fees apart from the initial purchasing fee. I had to find it by linking to the ‘reloadable card’ link at the bottom of the page which shows a little blue ‘fee’ link which then gives details of all the fees. This is very poor, and actually quite deceptive. Even putting in ‘fees’ in your search function only bought back several offers rather than any information on fees. I would be interested to know whether topping up all reloadable cards at the same time would incur a one off 50 p fee or a fee per card being topped up. I am assuming it is a whole of transaction fee but it doesn’t make it clear. Also interesting to note that if I topped up £20 on a reloadable card it seems it would be cheaper to pay by credit card than by debit card.

When viewing the discounts, you are able to jump ahead by up to 9 pages, but can only go backwards to the previous page.

Search function needs a LOT of work.

5. Have you used any discounts/offers through Incahoot PLUS so far? If yes, which ones? If no, are there any you are likely to use soon?

I have bought some reloadable cards and intend on using them. (People may worry about losing the card, Perhaps an insurance option?) I may buy vouchers, but that will probably be more for gifts.

I have had a look at the local discounts. The ones immediately in my area are of no real use to me. I will probably look up services in other areas before going there to see what is available, but can only do that if I know a postcode. Would be better if you could type in the name of the city instead of just the postcode.

I will probably use some of the discount links at some point. There are lots there and as searching is unreliable I don’t know if the stores I frequent are actually listed here.

6. From your first impressions of the service so far, how likely, or not, are you to recommend the service to a friend/relative? Why?

I would recommend it, with caveats. For people struggling with money it will be difficult to find the upfront money to purchase reloadable cards and vouchers. It is worth it to me because I do my shopping at Sainsburys. The online links to stores which will then give a cashback will, however, still be very useful, but perhaps not £29.99 worth of use.

Roseformeplease Tue 19-Jun-12 14:09:11

Q1. How easy, or difficult, did you find it to understand Incahoot PLUS from the information provided on the Incahoot website? Was there anything in particular that was difficult to understand? It was all pretty straightforward and the site was well laid out and explained.
Q2. What, if any, other information would you have found useful to have on the site? I needed a quicker way of finding out offers and things I might like - local, Scottish etc.
Q3. How easy, or difficult, did you find it to navigate and use the Incahoot PLUS website? Did you find any specific areas particularly difficult? If so, why? It took a while to get the hang of it. Should it remember me and bring up things I might be interested in?
Q4. What did you like about the Incahoot PLUS website? What did you dislike? What would you like to see improved? I don't always know what I want to buy - I want to browse and enjoy the shopping process.
Q5. Have you used any discounts/offers through Incahoot PLUS so far? If yes, which ones? If no, are there any you are likely to use soon? Not so far. There is so much it is a bit bewildering.
Q6. From your first impressions of the service so far, how likely, or not, are you to recommend the service to a friend/relative? Why? Possibly but need to get to grips with it more before I can wholeheartedly recommend it.

Q1.
Easy to understand - though I'm not sure why you'd pay £30 for it.

Q2.
More info on offers available - it was a bit vague!!

Q3.
Easy to navigate - no problems.

Q4. The search function isn't very good. Needs more offers. The reloadable cards seem a little bit old fashioned in light of touch technology such as Oyster cards but I haven't got any yet so until I start using it properly I can't really say!

Q5. No. I was hoping to get a good deal on my car insurance but I didn't see anything better than the deal on the table from my current provider. There was quite a funny selection of discounts in my area - random things I don't even think I need are on offer!

Q6. I wouldn't recommend it based on what I've seen so far but I need to start using it properly to get a feel for how I can really save money.

llynnnn Wed 20-Jun-12 17:37:11

Q1. How easy, or difficult, did you find it to understand Incahoot PLUS from the information provided on the Incahoot website? Was there anything in particular that was difficult to understand?
It was easy to understand, and I think I understand how it works.

Q2. What, if any, other information would you have found useful to have on the site?
more information on the exact offers available. I dont thin k i wouldve signed up and paid my £30 without knowing exactly what i could get, eg cashback percentages in particular stores.

Q3. How easy, or difficult, did you find it to navigate and use the Incahoot PLUS website? Did you find any specific areas particularly difficult? If so, why?
I found it easy to use and find the offers although the quantity of offers is a little overwhelming at first

Q4. What did you like about the Incahoot PLUS website? What did you dislike? What would you like to see improved?
I actually like the map function on the local offers section so you can see at a glance where the local offers are.
Q5. Have you used any discounts/offers through Incahoot PLUS so far? If yes, which ones? If no, are there any you are likely to use soon?
I havent used any yet but i am tempted to get a re loadable card for the supermarket. We are trying to svae money at the moment though and arent having meals out or clothes shopping etc, but i will definitly check the site before i did buy anything.
Q6. From your first impressions of the service so far, how likely, or not, are you to recommend the service to a friend/relative? Why?
I would recommend the site as it is easy to use, but not sure I'd recommend paying £30 a year, as i dont think I'd make the money back myself.

RainQueen Wed 20-Jun-12 19:42:20

Q1. How easy, or difficult, did you find it to understand Incahoot PLUS from the information provided on the Incahoot website? Was there anything in particular that was difficult to understand?

Easy to use and understand.

Q2. What, if any, other information would you have found useful to have on the site?

I would never have paid £30 without having more idea of hwat I would get from the ite first.

Q3. How easy, or difficult, did you find it to navigate and use the Incahoot PLUS website? Did you find any specific areas particularly difficult? If so, why?

It is easy to get around.

Q4. What did you like about the Incahoot PLUS website? What did you dislike? What would you like to see improved?

There weren't really any offers that I would be interested in and there were hidden costs such as card charges and postage, which would annoy me having already spent £30.

Q5. Have you used any discounts/offers through Incahoot PLUS so far? If yes, which ones? If no, are there any you are likely to use soon?

There is nothing that has interested me so far.

Q6. From your first impressions of the service so far, how likely, or not, are you to recommend the service to a friend/relative? Why?

I would not pay to use this site and would not recommend it as I have not found any offers that would justify the fee.

beachhutbetty Thu 21-Jun-12 16:31:19

I registered with Incahoot via the link provided in the email from Mumsnet and subsequently had an introductory email from Incahoot (23 May).
I am able to log in to the basic site but to date I have not received a further email to say that I have been upgraded to PLUS membership nor have I received anything in the post as was indicated would be the case.

As a result of this my feedback is limited:
1. I could understand what Incahoot PLUS was about from the information provided.
2. Further examples or a free sample/access period would be useful. I would not sign up to a paid for service without fully knowing what it entailed.
3. I do not have access to the PLUS site as I have not been upgraded nor received anything in the post as promised by Incahoot.
4. I do not have access to the PLUS site as I have not been upgraded nor received anything in the post as promised by Incahoot.
5. I do not have access to the PLUS site as I have not been upgraded nor received anything in the post as promised by Incahoot.
6. My first impressions are not good based on the fact that I have still not been upgraded nor received a welcome pack in the post. I would be reluctant to recommend such a paid-for service to a friend/relative with this poor level of customer service.

Q1. How easy, or difficult, did you find it to understand Incahoot PLUS from the information provided on the Incahoot website? Was there anything in particular that was difficult to understand? It seemed easy enough.
Q2. What, if any, other information would you have found useful to have on the site?It would have been nice f it was explained a bit better about the Incahoot Plus card. I don't understand what its for.
Q3. How easy, or difficult, did you find it to navigate and use the Incahoot PLUS website? Did you find any specific areas particularly difficult? If so, why? It was too simple as there doesn't seem to be enough there to get lost or justify the annual fee.
Q4. What did you like about the Incahoot PLUS website? What did you dislike? What would you like to see improved? I think there has to be a bigger discount, a bigger incentive to actually use the site because to be quite honest I think I would be looking for money back at the moment.
Q5. Have you used any discounts/offers through Incahoot PLUS so far? If yes, which ones? If no, are there any you are likely to use soon? I haven't seen anything that i would use but maybe as so many on here have suggested if they are to put up family offers I may be inclined to use it.
Q6. From your first impressions of the service so far, how likely, or not, are you to recommend the service to a friend/relative? Why? I wouldn't reccomend this site because I wouldn't let any of my friends or family pay for a site that they wouldn't use.

Q1. How easy, or difficult, did you find it to understand Incahoot PLUS from the information provided on the Incahoot website? Was there anything in particular that was difficult to understand?

the website was easy enough to understand and navigate.

Q2. What, if any, other information would you have found useful to have on the site?

I dont know...i will have a think and add that one later smile

Q3. How easy, or difficult, did you find it to navigate and use the Incahoot PLUS website? Did you find any specific areas particularly difficult? If so, why?

i found it quite easy...it was laid out well and well labelled.

Q4. What did you like about the Incahoot PLUS website? What did you dislike? What would you like to see improved?

i liked the range of offers that were available...it would have been nice to see a bigger discount on the thorntons chocs though wink

Q5. Have you used any discounts/offers through Incahoot PLUS so far? If yes, which ones? If no, are there any you are likely to use soon?

i am looking at using the discount code for world of baths as we are redecorating our bathroom in a couple of weeks so 10% off will come in handy!

Q6. From your first impressions of the service so far, how likely, or not, are you to recommend the service to a friend/relative? Why?

i would be likely to recommend it but would be put off my the price as if a relative were to spend the amount asked then 10% off a spend wouldnt break even on the website whilst you can access similar offers on websites like Quidco etc

Following from my post i have just tried the discount code and it isnt valid...how do i contact incahoots to discuss this...i have found the sink i want...i want 10% off...wink

ChitChatFlyingby Fri 22-Jun-12 00:08:56

Following on from my post on Tue 19 June, I have received my reloadable cards, and have tried loading money onto 5 of them. 24 hours after loading I have attempted check the balances.

You say:
"We recommend that you check that the balance has been loaded onto your card correctly. This can be done by clicking on the [£] icon by the card details in your Activated card list."

Seems simple, but in reality a real pain. What you don’t say is that the [£] symbol takes you through to that company’s website and you need to enter the card number in order to check the balance. That is if that company even does it online. This is my result so far:

Costa: - Took me through to a page which is titled ‘Check your gift card balance’ but is otherwise blank. Nowhere to enter the card number. Not your fault I know. But I can’t even find a phone number to ring.

Sainsburys – link is dead. Had to do a google search and was given a phone number to ring – their website did give me the options to choose when calling which made it as fast as possible so not too bad. Money has been loaded onto the card successfully.

B&Q – link worked. Entered details online. Money not yet loaded onto card.

Boots – Dead link. Googled to try to find out how to check the balance. Could not find out how to on the Boots site – only a number from which to buy cards. Guess I could try ringing it, but website says it is only open during business hours.

Argos: - Dead link. Googled to find the balance checker. Can only find details on Argos site to buy a card, nothing about checking the balance. Rang the number to buy cards, opening hours are business hours.

You do say to allow up to 3 days for the money to load so I'm not worried about the money not being on there yet, but you MUST get your links sorted, and you MUST make it clearer how each card's balance can be checked. Also, you should make sure the links open in a new page, rather than opening over the Incahoots page. To get back to the Incahoots page required a lot of clicking on the 'back' button.

tigercametotea Fri 22-Jun-12 14:00:45

Q1. How easy, or difficult, did you find it to understand Incahoot PLUS from the information provided on the Incahoot website? Was there anything in particular that was difficult to understand?

It was easy to understand.

Q2. What, if any, other information would you have found useful to have on the site?

If they listed the sort of products they actually sell. Thing is, I expected more than what they offered. I was expecting deals on food, books, clothes, media, etc. Stuff that I buy on a regular basis. None of which they did.

Q3. How easy, or difficult, did you find it to navigate and use the Incahoot PLUS website? Did you find any specific areas particularly difficult? If so, why?

It was easy to navigate.

Q4. What did you like about the Incahoot PLUS website? What did you dislike? What would you like to see improved?

It seems well organised, well categorised. But really lacking in choice and scope. It needs to be selling more products and from a larger range of brands for it to be interesting to me.

Q5. Have you used any discounts/offers through Incahoot PLUS so far? If yes, which ones? If no, are there any you are likely to use soon?

Nope, sorry. Nothing caught my eye except for the Ipad one, but I wasn't interested in purchasing a data allowance contract with it (just wanted an Ipad on its own) so didn't take it up in the end.

Q6. From your first impressions of the service so far, how likely, or not, are you to recommend the service to a friend/relative? Why?

I would not recommend it as yet. It just seems really lacking, the shop space is "bare" with not much product to look at, deals weren't really that good, and just seems like a website in its infancy which has a lot more yet to be done with it.

Oh and the membership card they sent me had my surname down wrong. I have a non-English double-worded surname and only one of the words in the surname were included on the card. I was very unimpressed.

tigercametotea Fri 22-Jun-12 14:07:47

I just realised I have never looked at Incahoot PLUS, just Incahoot. So my previous review was just for Incahoot. Sorry about that. I will go check out Incahoot Plus now and get back to you with another review.

missmuddle Fri 22-Jun-12 14:38:01

Q1. How easy, or difficult, did you find it to understand Incahoot PLUS from the information provided on the Incahoot website? Was there anything in particular that was difficult to understand?

I understand the site but i do already use cashback sites nothing that is difficult to understand.

Q2. What, if any, other information would you have found useful to have on the site?

If anything there is too much information on the home page

Q3. How easy, or difficult, did you find it to navigate and use the Incahoot PLUS website? Did you find any specific areas particularly difficult? If so, why?

The whole site is very cluttered the pop up asking if i need help appeared twice before i eventually got rid of it.

Q4. What did you like about the Incahoot PLUS website? What did you dislike? What would you like to see improved?

There is not a lot to like about the incahoot plus web site i think it is confused. (if a website can be confused)
I think you could look at quidco for a model of simplicity - i appreciate that there is more on offer than at quidco but i think the layout could be cleaner

Q5. Have you used any discounts/offers through Incahoot PLUS so far? If yes, which ones? If no, are there any you are likely to use soon?
No I have not used any offers as and when i make a purchase i will look at incahoot and compare it to other cashback sites.

Q6. From your first impressions of the service so far, how likely, or not, are you to recommend the service to a friend/relative? Why?

I would not recommend it to a friend unless they were already using cashback services as i think it is offering too much and would confuse a first time user.

tigercametotea Fri 22-Jun-12 15:29:02

Okay, have just checked Incahoot PLUS out now and can report on the following (if I encounter any further problems with using any of the deals, will add further comments to this thread) :

Q1. How easy, or difficult, did you find it to understand Incahoot PLUS from the information provided on the Incahoot website? Was there anything in particular that was difficult to understand?

Quite easy. Not hard to understand what it was about.

Q2. What, if any, other information would you have found useful to have on the site?

I think it would be nice if help and explanation on how to use the offers were given under each shop listing as I found I had to click on the specific Help/FAQ pages to get the information, so it required quite a few clicks for me to find out more about how to use the deals.

Q3. How easy, or difficult, did you find it to navigate and use the Incahoot PLUS website? Did you find any specific areas particularly difficult? If so, why?

The website itself seems quite cluttered. There are lots of deals but I think maybe alphabetically-listing the shops would have made navigating easier - I didn't like turning the pages to see offers from A-Z and stopped after about page 3. I could be enticed into an offer or two if I found the browsing easier I suppose, but I just didn't like the idea of trawling through page after page.

I did resort to using the search function to see if the shops I normally buy from have any listings there but they didn't and if they did, the offers were either unusable (because they were for first time customers only) or the discount wasn't enough to make me want to bother with it.

Q4. What did you like about the Incahoot PLUS website? What did you dislike? What would you like to see improved?

I liked the variety of shops on offer. I am not fond of the way the website is organised. I wish there were more deals from the supermarkets other than only deals for first-time customers for online grocery shopping. I also wish there were more bookshop deals other than just from CDWOW. An Amazon partnership would be nice smile Oh, and not enough high street shop partnerships either... I did not see some of my favourite shops there.

Q5. Have you used any discounts/offers through Incahoot PLUS so far? If yes, which ones? If no, are there any you are likely to use soon?

I did print out some vouchers to use for my London trip with DDs soon. The deals were quite good. Hopefully there won't be any hiccups with using them there. If there are I will report back.

Q6. From your first impressions of the service so far, how likely, or not, are you to recommend the service to a friend/relative? Why?

I would recommend it to a friend/relative now, but I would warn them it might take them a bit of time to trawl through the pages of deals unless they were only shopping for specific deals/shops (in which case, the search function on the site could be utilised instead).

FrankWippery Sat 23-Jun-12 09:58:11

Q1. How easy, or difficult, did you find it to understand Incahoot PLUS from the information provided on the Incahoot website? Was there anything in particular that was difficult to understand?

Pretty easy - once I got in. It kept rejection my password for some reason and on the fifth time it accepted it. confused

Q2. What, if any, other information would you have found useful to have on the site?

Like others have said earlier, a preview of what would be available before becoming an incahoot plus member.

Q3. How easy, or difficult, did you find it to navigate and use the Incahoot PLUS website? Did you find any specific areas particularly difficult? If so, why?

I think it's a bit rubbish to be perfectly honest. I didn't find it difficult particularly, just not well laid out, rather cluttered in places and SO slow. I have a super fast broadband connection and this was almost like using dial up in times. If I wasn't testing I'd have given up.

Q4. What did you like about the Incahoot PLUS website? What did you dislike? What would you like to see improved?

Not a great deal really. As I have said before - it's ridiculously slow most of the time, it kept refusing my log in and the search function is really not good at all. It timed me out three times in one 'session' despite my using it constantly to look through the site. If I had paid the annual fee I would have been asking for my money back.

5. Have you used any discounts/offers through Incahoot PLUS so far? If yes, which ones? If no, are there any you are likely to use soon?

Not yet, no. At the moment I think it unlikely that I will be using the discounts - the ones for places that I shop regularly in/use are not good discounts in my opinion - more often than not I'd find a better discount in store/in conjunction with reward cards that I hold already.

6. From your first impressions of the service so far, how likely, or not, are you to recommend the service to a friend/relative? Why?

Not very I'm afraid. The speed/sign in/search/timed out issues need to be addressed before I would be happy to recommend it. I do also think that one should be able to see what is in store before spending £30 on annual membership. I don't want to be buying blind, and I doubt very much that any of my friends and family would either.

However, I will continue to look through the site, perhaps once a fortnight or so, in case there is any improvement...

SpottySlippers Sat 23-Jun-12 17:41:09

Q1. How easy, or difficult, did you find it to understand Incahoot PLUS from the information provided on the Incahoot website? Was there anything in particular that was difficult to understand?

I found the website confusing and had it not been for the mumsnet trial I would have dismissed it very quickly.

Q2. What, if any, other information would you have found useful to have on the site?

Struggling to see the value - why would you pay to subscribe???

Q3. How easy, or difficult, did you find it to navigate and use the Incahoot PLUS website? Did you find any specific areas particularly difficult? If so, why?

I'm afraid I found it difficult to navigate, it is not user friendly.

Q4. What did you like about the Incahoot PLUS website? What did you dislike? What would you like to see improved?

I struggled to find any discounts I might use, Boden for example can be bettered elsewhere (INCAHOOT quote 5.5%), my broadband and electricity deals are either comparable are better than those advertised.

Q5. Have you used any discounts/offers through Incahoot PLUS so far? If yes, which ones? If no, are there any you are likely to use soon?

I did print off a voucher for a drink at a pub we are visiting for lunch tomorrow, however, the INCAHOOT site took me to the breweries homepage so I could have received the offer direct.

Q6. From your first impressions of the service so far, how likely, or not, are you to recommend the service to a friend/relative? Why?

I'm always very grateful for the chance to trial/test products and services through mumsnet and am therefore keen to 'like' the product/service, however, on this occasion INCAHOOT did not come close I'm afraid. The offers can all be bettered elsewhere and the website was difficult to navigate hence no, I would not recommend.

Roseformeplease Sun 24-Jun-12 21:52:30

Update. Just had a good look at the site as we need a mortgage and I thought that might be on offer, but not. So had a look at mobiles as I will need a new contract soon but they were more expensive for an iPhone 4S on vodafone than other sites I have used. So, not really worth £29.99 a year for something that then costs more. I might try the concierge service and see if they come up with something better.

shezzle Sun 24-Jun-12 22:02:38

This thread is for the MNers who are currently trying out Incahoot PLUS, the new money saving scheme from Incahoot. Below are the initial feedback questions to gage your initial reactions of the site. Please answer the questions and also feel free to add any other comments you may have.

All those who add both sets of feedback to the thread will be entered into a prize draw where one winner will receive a £250 Amazon voucher.

Q1. How easy, or difficult, did you find it to understand Incahoot PLUS from the information provided on the Incahoot website? Was there anything in particular that was difficult to understand?
To be honest I still don't really understand the point of incahoot plus, I think I am missing the whole point of it. The website is not easy to navigate therefore making most of it difficult to understand.
Q2. What, if any, other information would you have found useful to have on the site? A better explanation of how to use it.
Q3. How easy, or difficult, did you find it to navigate and use the Incahoot PLUS website? Did you find any specific areas particularly difficult? If so, why?
As per q1
Q4. What did you like about the Incahoot PLUS website? What did you dislike? What would you like to see improved? I liked the idea of the gift card discount, I think as far as improvement goes there could be more local discounts, in my area at least.
Q5. Have you used any discounts/offers through Incahoot PLUS so far? If yes, which ones? If no, are there any you are likely to use soon? Nothing really stood out and many you can just get anywhere else. I like the card idea as said above
Q6. From your first impressions of the service so far, how likely, or not, are you to recommend the service to a friend/relative? Why?
I'm afraid I wouldn't recommend it as its not easy to use or clear asto how the discounts work or indeed the point of it all really.
Thanks and good luck with the prize draw.

MNHQ

jes73 Mon 25-Jun-12 13:48:03

Q1. How easy, or difficult, did you find it to understand Incahoot PLUS from the information provided on the Incahoot website? Was there anything in particular that was difficult to understand?

Was easy to find out information. No problems at all

Q2. What, if any, other information would you have found useful to have on the site?

More offers - with more everyday shopping...some of the offers are such that people will not be able to use...probably more child friendly stores.

Q3. How easy, or difficult, did you find it to navigate and use the Incahoot PLUS website? Did you find any specific areas particularly difficult? If so, why?

It is simple to navigate and use Incahoot.

Q4. What did you like about the Incahoot PLUS website? What did you dislike? What would you like to see improved?
The website is easy to navigate, simple to get to the deals.
Need to have more retail stores on it.

Q5. Have you used any discounts/offers through Incahoot PLUS so far? If yes, which ones? If no, are there any you are likely to use soon?

Have not used any yet...most of them are not where I shop or am likely to shop.

Q6. From your first impressions of the service so far, how likely, or not, are you to recommend the service to a friend/relative? Why?

Would definitely recommend this to other people.

fallingandlaughing Mon 25-Jun-12 18:24:18

1. How easy, or difficult, did you find it to understand Incahoot PLUS from the information provided on the Incahoot website? Was there anything in particular that was difficult to understand?

I didn't think it was sufficiently clear what the £29.99 was for and wouldn't have considered paying it if I happened upon the site as a customer.

Q2. What, if any, other information would you have found useful to have on the site?

If I was thinking of joining, I would have wanted specific details of deals I could get.

Q3. How easy, or difficult, did you find it to navigate and use the Incahoot PLUS website? Did you find any specific areas particularly difficult? If so, why?

It was hard to find details of discounts without trailing through pages and pages of irrelevant info. Search terms didn't always bring up everything that turned out to be there. For example I was buying a washer dryer and looking for a discount or offer. It just brought up a few pages, not al the offers on applicances that were available.

Q4. What did you like about the Incahoot PLUS website? What did you dislike? What would you like to see improved?

Most of the discoutns were too low to bother with e.g. 2% cashback. There are higher amounts available on free cashback sites. The higher amounts on InCahoot Plus only seemed to apply to sites I regard as already overpriced, so I wouldn't make a saving overall by using them.

Q5. Have you used any discounts/offers through Incahoot PLUS so far? If yes, which ones? If no, are there any you are likely to use soon?

No. I got a better deal for my washer dryer through a free cashback site. I am planning to use the 10% discount at my local beautician soon.

Q6. From your first impressions of the service so far, how likely, or not, are you to recommend the service to a friend/relative? Why?

So far I would not be likely to recommend the service. I don't think the offers are any better than (maybe even not as good as) I can find for free, and the site isn't very easy to navigate. I will persist though and am willing to be convinced!

Squiglettsmummy2bx Mon 25-Jun-12 18:37:56

1. The website was easy to understand.
2. No extra info as there was already a lot on there.
3. Easy to navigate but quite messy, not very well thought out.
4. Didn't really like anything.
5. Haven't used any discounts as I don't have spare cash to load cards then wait to use my money. No offers that take my fancy so far.
6. Wouldn't recommend as £30 is a lot to pay & I can't see me saving that.

georgieandjess Tue 26-Jun-12 14:41:08

Q1. How easy, or difficult, did you find it to understand Incahoot PLUS from the information provided on the Incahoot website? Was there anything in particular that was difficult to understand?

Quite easy to understand and navigate through.

Q2. What, if any, other information would you have found useful to have on the site?

More information on what you actually get for your £30, as I’m still not really that clear. What is the card for too?

Q3. How easy, or difficult, did you find it to navigate and use the Incahoot PLUS website? Did you find any specific areas particularly difficult? If so, why?

It is easy to navigate but I don’t like the design of it

Q4. What did you like about the Incahoot PLUS website? What did you dislike? What would you like to see improved?

I don’t see why I would pay money for this. The local discounts in my area are very poor. There needs to be more discounts are a wider variety of retailers

Q5. Have you used any discounts/offers through Incahoot PLUS so far? If yes, which ones? If no, are there any you are likely to use soon?

No I have not used any yet, for the retailers I have looked at I have found better discounts elsewhere

Q6. From your first impressions of the service so far, how likely, or not, are you to recommend the service to a friend/relative? Why?

I would not recommend this. I don’t see why I would pay for this service when I already use cashback sites with better discounts and can find discounts through other websites. The preloaded cards seem a bit dodgy to me too.

Q1. How easy, or difficult, did you find it to understand Incahoot PLUS from the information provided on the Incahoot website? Was there anything in particular that was difficult to understand? It was fine, not difficult at all
Q2. What, if any, other information would you have found useful to have on the site? Nothing particularly - I prefer to search elsewhere for things like product reviews, say. I think any more info would make it even more cluttered
Q3. How easy, or difficult, did you find it to navigate and use the Incahoot PLUS website? Did you find any specific areas particularly difficult? If so, why? It's not easy to navigate at all. I had a lot of fun (!) using the poor search function, and in the end had to trawl through hundreds of ads to find companies with a deal valid on freezers. It's no use only being able to search for the company you're about to use - I'm not company-loyal so would rather check out prices and deals. Also, I've never heard of the vast majority of companies advertising, so wouldn't exactly know to search for them... So anyway, of all the companies I checked out that might have a deal on freezers, I discovered that 2 had links that didn't work and another had a link that had 'expired'. This doesn't fill me with confidence in the site...
Q4. What did you like about the Incahoot PLUS website? What did you dislike? What would you like to see improved? You'd need to work on the search function. I also had only 4 local discounters within a 45 min drive of me, so that's not ideal
Q5. Have you used any discounts/offers through Incahoot PLUS so far? If yes, which ones? If no, are there any you are likely to use soon? Yes I may have earned 3% cashback on a small purchase of wallpaper I made. But I won't know if the process of getting it is trouble-free or even correct until late September (the website states that it can take 12 weeks for cashback to appear on the website account). The remainder of purchases I've made (2 to M&S, Argos, B&Q, Homebase, supermarket shopping) I used Kidstart instead because it had a better cashback rate and/or better discounts.
Q6. From your first impressions of the service so far, how likely, or not, are you to recommend the service to a friend/relative? Why? No, I wouldn't. So far I've saved about £1.50 (if the cashback pays out correctly); using another cashback site I've saved around £30; and that one is free. The cashback offers and discounts aren't tempting at all - sorry!

F1rstT1meMummy Wed 27-Jun-12 21:00:30

Q1. How easy, or difficult, did you find it to understand Incahoot PLUS from the information provided on the Incahoot website? Was there anything in particular that was difficult to understand?
There was nothing difficult to understand - but i have used other cashback websites before.
Q2. What, if any, other information would you have found useful to have on the site?
It would have been useful to have information about what discounts and cashback Incahoot plus offered without signing up.
Q3. How easy, or difficult, did you find it to navigate and use the Incahoot PLUS website? Did you find any specific areas particularly difficult? If so, why?
It all made sense and was relatively easy to navigate - but I forgot my password and have struggled to log back in.
Q4. What did you like about the Incahoot PLUS website? What did you dislike? What would you like to see improved?
I liked the local offers open to local businesses even if I wasnt interested in any of them.
It is OK to navigate, but as another MN suggests a quidco layout would be simpler to follow.
I have now forgotten my password!
Q5. Have you used any discounts/offers through Incahoot PLUS so far? If yes, which ones? If no, are there any you are likely to use soon?
I have tried and checked to use Incahoot for many purchases. I tried to look for an iphone as I was renewing my contract, but there was no cashback offered with the service provider, handset and talk plan I was looking for.
I have bought some items online, including boots, but it was easier to go thorugh my usual cashback site(quidco) for this.
I am tempted to use the cards - but as another user suggests once you load up the cards and pay the various costs associated the cashback/saving in minimised. I also worry about loading a card up with cash and losing this (see comment before ref lost password - this is entirely possible for me!)
Q6. From your first impressions of the service so far, how likely, or not, are you to recommend the service to a friend/relative? Why?
I would recommend it - just to see if Incahoot was comparable when making purchases.

beachhutbetty Thu 28-Jun-12 11:04:46

OK, so I've now been upgraded to Incahoot PLUS (thanks for sorting that out for me)! Back to answer the questions I couldn't answer before:
3. Not difficult to navigate, but only 2 offers available in my area.
4. I didn't like much about it, it looks plain and uninviting. I'm still not sure what I'm getting for my money.
5. Not used any yet.
6. I have still not received a welcome pack in the post.

Are we supposed to receive a card/pack in the post? I haven't had anything...

ShatnersBassoon Thu 28-Jun-12 17:45:19

Yes, I had a card through the post, just with a covering letter.

likelucklove Mon 02-Jul-12 00:14:02

Q1. How easy, or difficult, did you find it to understand Incahoot PLUS from the information provided on the Incahoot website? Was there anything in particular that was difficult to understand?
I found it quite difficult, and already use a similar website, as I couldn't find a page where it is explained to you. You just really are thrown in, and not given enough information on where to use the card without looking into it a great deal.

Q2. What, if any, other information would you have found useful to have on the site?
I couldn't find this area, but an up-coming promotions section would be good. This would make me re-visit the site to check what was coming/if it was on there yet.

Q3. How easy, or difficult, did you find it to navigate and use the Incahoot PLUS website? Did you find any specific areas particularly difficult? If so, why? 
I found it quite hard to get to grips with the website, since it doesn't seem to be organized well. The most problematic was that the sections for discounts does not seem to 'narrow down' enough, e.g. It takes you just to household goods, whereas making sub-sections like beds, sofas, kitchen essentials etc, would be easier and much less daunting. I don't have the time to go trawling through pages and pages.

Q4. What did you like about the Incahoot PLUS website? What did you dislike? What would you like to see improved?
I like the concept of the site, and that it gives you local discounts so I can help support businesses I may not have bought from before.
I disliked the layout, and think sub-sections of discounts would be better.
I would like for the local discounts to be improved, meaning that there are more available. None are available within 10 miles of me, then they are in the next big city, which I only visit 3 times a year. More companies need to be approached, as asking friends who have businesses, especially beauty salons, they had no idea what Incahoot was.
I would also like an email service (if there isn't one already - I've never had emails) every week giving an insight into what are the top offers that week, and offers they are finishing. I use a similar kind of website provided by my employers, and receive regular updates.

Q5. Have you used any discounts/offers through Incahoot PLUS so far? If yes, which ones? If no, are there any you are likely to use soon?
No I haven't used any discounts yet, but intend to in the next month hopefully.

Q6. From your first impressions of the service so far, how likely, or not, are you to recommend the service to a friend/relative? Why?
I would recommend this website to a certain type of friend. It would have to be someone experienced with the Internet and online shopping, and who like to look for a good deal for a time. I could recommend it to young friends, but my DM did not understand it.

Sorry if what I've said for some of it does not apply or is already there - I was juggling a teething 15 week old baby at the time I was looking!

likelucklove Mon 02-Jul-12 00:14:20

Sorry if what I've said for some of it does not apply or is already there - I was juggling a teething 15 week old baby at the time I was looking!

KatieBMumsnet (MNHQ) Tue 03-Jul-12 10:23:12

Hi all, thanks for your comments so far. Incahoot have asked us to let you know the following:

"John Evans the CEO of Incahoot, is going to be answering any specific questions you have about Incahoot on Twitter this Thursday at 1pm.

For any Twitter users among you, follow @incahoot and tweet your questions to John using #incahootPLUS to join in the twinterview."

DanyTargaryen Tue 03-Jul-12 10:40:29

Q1. How easy, or difficult, did you find it to understand Incahoot PLUS from the information provided on the Incahoot website? Was there anything in particular that was difficult to understand?
No I managed quite well and website was easy enough to navigate.
Q2. What, if any, other information would you have found useful to have on the site?
Not really sure, there was a lot already given
Q3. How easy, or difficult, did you find it to navigate and use the Incahoot PLUS website? Did you find any specific areas particularly difficult? If so, why?
No, found it quite easy to get through once id found where everything was.
Q4. What did you like about the Incahoot PLUS website? What did you dislike? What would you like to see improved?
I like the concept of the site, obviously there are a few of these discount sites around at the moment but incahoot is heading in the right direction
Q5. Have you used any discounts/offers through Incahoot PLUS so far? If yes, which ones? If no, are there any you are likely to use soon?
No but will soon.
Q6. From your first impressions of the service so far, how likely, or not, are you to recommend the service to a friend/relative? Why?
Quite likely. It stood out to me and I really like the site overall.

ln1981 Tue 03-Jul-12 16:27:11

Q1. How easy, or difficult, did you find it to understand Incahoot PLUS from the information provided on the Incahoot website? Was there anything in particular that was difficult to understand?
It seemed quite clear what the basic premise was but I didnt think it was very well described on the front page-wasnt immediately clear what you were getting for your money.

Q2. What, if any, other information would you have found useful to have on the site?
Nothing-most of it is quite well described, but again a bit more on what Incahoot plus actually is, as it wasnt very clear until you were logged into that part of the website.

Q3. How easy, or difficult, did you find it to navigate and use the Incahoot PLUS website? Did you find any specific areas particularly difficult? If so, why?
It was fairly easy despite the fact that there does seem to be qute alot on there!

Q4. What did you like about the Incahoot PLUS website? What did you dislike? What would you like to see improved?
I havent really seen anything that I dislike, but there were not very many local offers near me. Im fairly lucky in that I live a 20min drive to Edinburgh so when I put in for the search to go further afield it picked up a good few more! Having said that, they were for things that I dont really use and there seemed to be a fair few restuarants. Fair enough for a treat but again not something I use all the time so maybe wouldnt save me much money?

Q5. Have you used any discounts/offers through Incahoot PLUS so far? If yes, which ones? If no, are there any you are likely to use soon?
I havent used any yet, but it is summer hols here so will maybe find something to use.

Q6. From your first impressions of the service so far, how likely, or not, are you to recommend the service to a friend/relative? Why?
At the minute no, simply because I havent found anything of use to me, and to be honest £30 is alot to fork out on the off chance I might get a discount somewhere.

Tigerlily13 Tue 03-Jul-12 21:25:10

Q1. How easy, or difficult, did you find it to understand Incahoot PLUS from the information provided on the Incahoot website? Was there anything in particular that was difficult to understand?

To be honest I can't really get my head around what the extra money you pay is for.

Q2. What, if any, other information would you have found useful to have on the site?

Maybe more info about what offers you'd have access to with Plus

Q3. How easy, or difficult, did you find it to navigate and use the Incahoot PLUS website? Did you find any specific areas particularly difficult? If so, why?

Not very easy as all the offers don't seem to be in one place, some are on the side bar, some on the top.

Q4. What did you like about the Incahoot PLUS website? What did you dislike? What would you like to see improved?

I don't think it's very enticing, and it's not very easy to navigate. Better local discounts.

Q5. Have you used any discounts/offers through Incahoot PLUS so far? If yes, which ones? If no, are there any you are likely to use soon?

No, and don't really think I would.

Q6. From your first impressions of the service so far, how likely, or not, are you to recommend the service to a friend/relative? Why?

Wouldn't recommend as I can't really see why it's worth paying the money for

KatieBMumsnet (MNHQ) Wed 04-Jul-12 09:42:55

Hi all, thanks again for your comments so far. Incahoot would like to say the following:

"Hi Mumsnetters,

Thank you all very much for your feedback so far.

The majority of the offers available through Incahoot PLUS are not available on generic cashback websites and are exclusive to Incahoot PLUS - particularly the reloadable gift cards and high street vouchers which allow you to make savings on your high street, grocery and fuel purchases. As a result there is a small membership fee to access the platform. If other cashback sites have deals that match these in terms of cashback, they are often not available long term.

Incahoot would like to make it clear that we do not make any money from the administration and processing fees relating to the high street gift vouchers and reloadable gift cards. The £1.99 P&P fee for the reloadable gift cards is purely that - a one off payment that covers up to 5 cards for this one fee. You can keep your gift cards forever, topping them up as and when you need to so you will only have to pay the P&P fee once. It’s true you do not have to pay this if you pick one up directly in ASDA or Sainsbury’s, however if you buy one in store you also won’t be earning cash back on the amount you load onto the card.

The 50p load fee is to cover the administration costs of loading funds onto your cards and you can load multiple cards under this one processing fee. We would recommend loading your cards monthly (particularly the supermarket ones) as this will keep the transaction fees to a minimum. We also find this is a great way of budgeting for groceries and fuel!

We accept that the search functionality within Incahoot PLUS is not working as it should, and this is something we are working hard to fix as quickly as possible.

We are also aware that the local deals may be better in certain areas (particularly London) than others. We are constantly updating and re-negotiating new deals with local businesses and hope to offer both a larger and wider range of offers over time, particularly for our members who live in Scotland.

We would like to thank you all for taking the time to review Incahoot PLUS and passing on your valuable feedback. We hope that you are able to take advantage of some of these great exclusive discounts and please remember to join us for the Twinterview on Thursday at 1pm to ask any specific questions you may have. Follow us on @incahoot and use #incahootPLUS to join in! In the meantime, please feel free to contact our customer services department should you have any issues.

Kind regards
Incahoot"

mrswee Thu 05-Jul-12 15:47:13

Q1. How easy, or difficult, did you find it to understand Incahoot PLUS from the information provided on the Incahoot website? Was there anything in particular that was difficult to understand?

Not really except the parts where for the deal it says you have to show your incahoot card? I haven't been sent a card

Q2. What, if any, other information would you have found useful to have on the site?
Make reloadable cards deal more clear. I understand it but it is complecated!

Q3. How easy, or difficult, did you find it to navigate and use the Incahoot PLUS website? Did you find any specific areas particularly difficult? If so, why?
easy

Q4. What did you like about the Incahoot PLUS website? What did you dislike? What would you like to see improved?
Nothing about it grabs me, many vouchers yu can find easily on any voucher website. Non of the discounts are amazing of feel really worth it. I would feel a bit cheated if I had paid for a years membership. I think if you pay for ayears membership then you shouldnt have to pay for reloadable card postage of fees.

Q5. Have you used any discounts/offers through Incahoot PLUS so far? If yes, which ones? If no, are there any you are likely to use soon?
I may use the gap discount voucher if I want to get a big purchase there. so far nothing else has grabbed me. I don't think I can be bothered with all the hassle of working out whether I will save much or not by buying a reloadable card for my shopping

Q6. From your first impressions of the service so far, how likely, or not, are you to recommend the service to a friend/relative? Why?
not likely.

mrswee Thu 05-Jul-12 15:49:31

I have no recieved my welcome pack in the post either.

wheat32 Thu 05-Jul-12 21:31:15

Q1. How easy, or difficult, did you find it to understand Incahoot PLUS from the information provided on the Incahoot website? Was there anything in particular that was difficult to understand?

Yes easy enough to understand

Q2. What, if any, other information would you have found useful to have on the site?

Lack of information about the types of discounts available on the site

Q3. How easy, or difficult, did you find it to navigate and use the Incahoot PLUS website? Did you find any specific areas particularly difficult? If so, why?

Not difficult just a bit annoying that when i log on it doesn't automatically open up the Incahoot Plus website i have to press a link.

Q4. What did you like about the Incahoot PLUS website? What did you dislike? What would you like to see improved?

The website itself is fine its the concept i have difficulty with. If you have negotiated these discounts with companies why not have discount code for people to use? It just seems a lot of hassle for what is a minimal amount off your dinner at pizza hut!!

Q5. Have you used any discounts/offers through Incahoot PLUS so far? If yes, which ones? If no, are there any you are likely to use soon?

Doubt i would use one unless it was a very large purchase like a holiday to make it worth it. The majority of the printable vouchers are also available elsewhere

Q6. From your first impressions of the service so far, how likely, or not, are you to recommend the service to a friend/relative? Why?

Very unlikely. I doubt anyone would save enough to recoup the joining fee.

SiliBiliMili Fri 06-Jul-12 15:03:58

Q1. How easy, or difficult, did you find it to understand Incahoot PLUS from the information provided on the Incahoot website? Was there anything in particular that was difficult to understand?
It was fairly easy to understand the concept when you moved about on site.

Q2. What, if any, other information would you have found useful to have on the site?

See answers below

Q3. How easy, or difficult, did you find it to navigate and use the Incahoot PLUS website? Did you find any specific areas particularly difficult? If so, why?
No particularly difficult, but the site looks really amateurish. It does not seem very user friendly and the discounts not enough really for me to log in again.

Q4. What did you like about the Incahoot PLUS website? What did you dislike? What would you like to see improved?

Make the site more user friendly
Make the discounts better as other sites can offer just the same if not better

Q5. Have you used any discounts/offers through Incahoot PLUS so far? If yes, which ones? If no, are there any you are likely to use soon?
No and No

Q6. From your first impressions of the service so far, how likely, or not, are you to recommend the service to a friend/relative? Why?

Not very likely to recommend it or use it as it is very user unfriendly. The customer service were good however. But maybe that is because it is a new site and not many people are using it so they are less flustered. The discounts were not worth the effort of trolling through page after page. I liked a discount on Apple products but when I clicked on the link, it went to a Apple Employee link. And I am not an apple employee. So not sure how that works! So no, I do not trust the site either. All the prepaid stuff is also very tedious and fiddly. Not worth the effort really.

NS Mon 09-Jul-12 05:04:17

Q1. How easy, or difficult, did you find it to understand Incahoot PLUS from the information provided on the Incahoot website? Was there anything in particular that was difficult to understand?
A1. Easy to understand but the login could have been made easier by re-directing to the Incahoot Plus page for members.

Q2. What, if any, other information would you have found useful to have on the site? Link to exclusive Offers such as 10% instant cashback on Comet SMS voucher

Q3. How easy, or difficult, did you find it to navigate and use the Incahoot PLUS website? Did you find any specific areas particularly difficult? If so, why? Easy to navigate but I would have preferred a dropdown list or a 'search that actually works' for all retailers rather than retailers split by discounts, vouchers, Print and save etc.

Q4. What did you like about the Incahoot PLUS website? What did you dislike? What would you like to see improved? Liked - Not a very well designed website; TopCashback and Quidco are better designed cashback sites; NHS Discounts is a better designed Reloadable Cards and Vouchers site, MyVoucherCodes better designed site for discount offers.

Q5. Have you used any discounts/offers through Incahoot PLUS so far? If yes, which ones? If no, are there any you are likely to use soon?
Not used any yet. Likely to use Comet SMS vouchers if the 10% SMS voucher saving can be used in addition to discount offers.

Q6. From your first impressions of the service so far, how likely, or not, are you to recommend the service to a friend/relative? Why?
Not likely to recommend as the £30 fee would outweigh any benefits

helibee Wed 11-Jul-12 06:15:43

Q1. How easy, or difficult, did you find it to understand Incahoot PLUS from the information provided on the Incahoot website? Was there anything in particular that was difficult to understand?

It seemed fairly easy to understand

Q2. What, if any, other information would you have found useful to have on the site?

Better links to incahoot plus and better info on what fees actually cover!

Q3. How easy, or difficult, did you find it to navigate and use the Incahoot PLUS website? Did you find any specific areas particularly difficult? If so, why?

I have found the site far too busy/cluttered. We are busy mums and this seemed a long and laborious task to get to the offers appropriate etc.

Q4. What did you like about the Incahoot PLUS website? What did you dislike? What would you like to see improved?

I don't particularly like it at all

Q5. Have you used any discounts/offers through Incahoot PLUS so far? If yes, which ones? If no, are there any you are likely to use soon?

No, so far no offers in Scotland that I would use sad

Q6. From your first impressions of the service so far, how likely, or not, are you to recommend the service to a friend/relative? Why?

I wouldn't recommend it. I make far more money back on sites like topcashback and I dont have to pay a fee for that! I'd feel bad if I recommended the site and people didn't make their fees back!

StellaMarie Thu 12-Jul-12 15:34:00

OK, so I finally got my welcome letter and it doesn't present a very professional image. The date is 13/2/2012 so clearly incorrect and the bottom of the letter states Page 1 of 4, there is only 1 side of printed material in the envelope.

Frankly if I had paid my hard earned money to register for a Plus site I would be worried. Basic mistakes such as these do not give the best impression of a company.

SazzSelby Fri 13-Jul-12 16:37:05

Q1. How easy, or difficult, did you find it to understand Incahoot PLUS from the information provided on the Incahoot website? Was there anything in particular that was difficult to understand?

It was very easy to understand

Q2. What, if any, other information would you have found useful to have on the site?

I feel all the information I need is there

Q3. How easy, or difficult, did you find it to navigate and use the Incahoot PLUS website? Did you find any specific areas particularly difficult? If so, why?

The drop down menus were helpful for finding the particular vouchers I wanted. I also like the Local Discounts page, it was very easy to find local deals near to me.

Q4. What did you like about the Incahoot PLUS website? What did you dislike? What would you like to see improved?

I liked the savings I could make! And as I mentioned in the previous question, the local discounts page was very useful for finding extra discounts locally. I dislike the savings calculator as I don't think it can be accurate (it doesn't ask any questions about where you spend your money, so it can't know how it can make you savings). It would be good if it then directed you to the relevant pages on the website for making these savings.

Q5. Have you used any discounts/offers through Incahoot PLUS so far? If yes, which ones? If no, are there any you are likely to use soon?

I haven't used any yet, but I've noticed many vouchers that I could purchase people as Christmas presents. I'm likely to use the restaurant vouchers soon too.

Q6. From your first impressions of the service so far, how likely, or not, are you to recommend the service to a friend/relative? Why?

I would be likely to recommend this so that friends and relatives could see if they too can make savings. It appears to be a genuine website with fantastic offers and discount that can save people money on everyday essentials as well as luxuries.

SamsGoldilocks Sun 15-Jul-12 18:24:41

Q1. How easy, or difficult, did you find it to understand Incahoot PLUS from the information provided on the Incahoot website? Was there anything in particular that was difficult to understand?

I didn't find it easy to use, it never seemed very obvious where to find a particular type of shop. I wasn't clear about what the difference between plus was as opposed to normal - offers seemed to be available at both locations

Q2. What, if any, other information would you have found useful to have on the site?

Very clear details of the cards and discounts available. I got some of the discount cards - i assumed you'd just show them at shops they were for but actually i really dislike the fact i have gift cards with nil value, for me they would work much better as a present at point of purchase rather than a load upfront card.

Q3. How easy, or difficult, did you find it to navigate and use the Incahoot PLUS website? Did you find any specific areas particularly difficult? If so, why?

I really dislike the site. I tried to use it to find some deals for my fuel and phone providers, it was far easier to go to top cashback and to price comparison sites. Plus the companies available seemed very limited and frankly not well known.

Q4. What did you like about the Incahoot PLUS website? What did you dislike? What would you like to see improved?

I didn't like much - offers seemed quite limited and not easy to find the kind of deals i wanted. In fact i feel quite annoyed at paying £2 for giftcards with no value that were described as being discount cards.

Q5. Have you used any discounts/offers through Incahoot PLUS so far? If yes, which ones? If no, are there any you are likely to use soon?

see answer to q2

Q6. From your first impressions of the service so far, how likely, or not, are you to recommend the service to a friend/relative? Why?

No, i just don't understand how i would earn enough through this site to make it worth paying £29 for. Frankly I've struggled to get pleasure or discounts from the site. i don't like it and i don't want to use it much so it's taken me a long time to write my feedback.

kez1212 Wed 18-Jul-12 15:23:51

Q1. How easy, or difficult, did you find it to understand Incahoot PLUS from the information provided on the Incahoot website? Was there anything in particular that was difficult to understand?

It was fairly easy to understand.

Q2. What, if any, other information would you have found useful to have on the site?

What you pay £30 for, I don't really see what the benefits are. Also, for there to be a clearer link to the Incahoot PLUS page.

Q3. How easy, or difficult, did you find it to navigate and use the Incahoot PLUS website? Did you find any specific areas particularly difficult? If so, why?

I agree with other comments, too cluttered! I found it easy to do the local deals which was good. The whole site just lacks something though, not very inspiring!

Q4. What did you like about the Incahoot PLUS website? What did you dislike? What would you like to see improved?

More time needs to be spent on the overall presentation and quality of the site. There are much better sites out there that you don't have to pay for!

Q5. Have you used any discounts/offers through Incahoot PLUS so far? If yes, which ones? If no, are there any you are likely to use soon?

I have not used any offers yet, there seems to be too much faff to get the offers for really not much reward or savings.

Q6. From your first impressions of the service so far, how likely, or not, are you to recommend the service to a friend/relative? Why?

I will not be recommending the site. I do not see what the benefits of paying £30 are and I would struggle to recoup those costs in savings.

KatieBMumsnet (MNHQ) Thu 19-Jul-12 16:31:27

Hi all, thanks for your feedback so far, here's the final set of questions - please also feel free to add any other comments you may have.

Everyone who adds both sets of feedback will be entered into a prize draw where one winner will receive a £250 Amazon voucher!

Thanks and good luck

MNHQ


Q1. Which offers and/or discounts did you use through Incahoot PLUS? If you used the reloadable cards, how useful or not did you find them to help with budgeting?

Q2. Overall, do you think you saved any money using Incahoot PLUS, or not? If so, how much approximately do you think you saved?

Q3. Which, if any, offers and/or discounts did you find most useful?

Q4. Incahoot PLUS costs £29.99 per year, do you think this represents good value for money or not?

Q5. Do you think you will continue to use the discounts and/or offers on Incahoot PLUS after this trial? If so, why? If not, why not?

Q6. If it came up in conversation, would you recommend Incahoot PLUS to a friend or relative? If so why, if not why not?

Now just a couple of question about Incahoot in general (i.e not Incahoot PLUS but the free offerings):

Q7. Did you visit Incahoot's main website? If so, what did you think? Did you find it easy to understand and navigate or not? What specifically did you like about the website and what didn't you like? Why?

Q8. Incahoot offers exclusive deals on areas such as energy, insurance, mobile phones, broadband etc did you look at any of these offers? If so, what did you think? Would you be likely to use any of these offers in the future? Why/why not? Would you like anymore information to be provided on these offers?

mrsbunnyw Thu 19-Jul-12 18:49:14

Q1. How easy, or difficult, did you find it to understand Incahoot PLUS from the information provided on the Incahoot website? Was there anything in particular that was difficult to understand?

The text was easy to understand, but I really couldn't see why anyone would choose to pay £30 to use this when there are much cheaper sites eg Quidco available.

Q2. What, if any, other information would you have found useful to have on the site?

A better explanation as to why I should pay money up front.

Q3. How easy, or difficult, did you find it to navigate and use the Incahoot PLUS website? Did you find any specific areas particularly difficult? If so, why?

It was useable but fiddley and the offers seemed to be repeated a lot - maybe as it's only a trial version?

Q4. What did you like about the Incahoot PLUS website? What did you dislike? What would you like to see improved?

I didn't really like anything much. I would expect to see much greater discounts on regular, everyday items if I was going to pay this much for a service.

Q5. Have you used any discounts/offers through Incahoot PLUS so far? If yes, which ones? If no, are there any you are likely to use soon?

No; there was nothing that interested me.

Q6. From your first impressions of the service so far, how likely, or not, are you to recommend the service to a friend/relative? Why?

I would not recommend it. It has no advantages over cheaper or free alternatives, and was not particularly navigable.

mrsbunnyw Thu 19-Jul-12 18:52:21

Q1. Which offers and/or discounts did you use through Incahoot PLUS? If you used the reloadable cards, how useful or not did you find them to help with budgeting?

I haven't used any offers; I could not find anything that appealed to me the first time, so I have not been back.

Q2. Overall, do you think you saved any money using Incahoot PLUS, or not? If so, how much approximately do you think you saved?

No. I have not found any deals that interest me so have not saved anything.

Q3. Which, if any, offers and/or discounts did you find most useful?

None

Q4. Incahoot PLUS costs £29.99 per year, do you think this represents good value for money or not?

Very poor value for money. Quidco costs £5 per year, taken out of earnings, for a very similar (but more extensive) service. I would never recommend anyone pay that much for this, especially up front.

Q5. Do you think you will continue to use the discounts and/or offers on Incahoot PLUS after this trial? If so, why? If not, why not?

No. None are relevant to me.

Q6. If it came up in conversation, would you recommend Incahoot PLUS to a friend or relative? If so why, if not why not?

No. It is expensive and irrelevant and there are better and cheaper options available.

Now just a couple of question about Incahoot in general (i.e not Incahoot PLUS but the free offerings):

Q7. Did you visit Incahoot's main website? If so, what did you think? Did you find it easy to understand and navigate or not? What specifically did you like about the website and what didn't you like? Why?

Did not visit.

Q8. Incahoot offers exclusive deals on areas such as energy, insurance, mobile phones, broadband etc did you look at any of these offers? If so, what did you think? Would you be likely to use any of these offers in the future? Why/why not? Would you like anymore information to be provided on these offers?

Did not look.

ChitChatFlyingby Sun 22-Jul-12 11:26:15

Q1. Which offers and/or discounts did you use through Incahoot PLUS? If you used the reloadable cards, how useful or not did you find them to help with budgeting?

So far I have only used the reloadable cards, but I have ear marked a few discount offers for later use. I almost used the Chessington discount vouchers, but my friend was able to get them slightly cheaper through ichild. I am saving to buy the Merlin cards through Incahoot though. The reloadable cards have really helped with my budgeting. I’ve been able to allocate my spending on each card for my main purchases –
Sainsbury’s – Grocery shopping,
B&Q – renovating at the moment!
Argos/Homebase – birthday presents and Renovating/decoating
Costa – a coffee break smile
Boots – toiletries (this has really helped because I don’t always buy a lot every month, but can budget a set amount of money to put on the card every month and can bulk buy when I need without falling short that month)

I do have other reloadable cards, but haven’t loaded them yet as I am on a tight budget due to renovations.

(Oh and thanks for fixing the links for balance checking! Costa’s is still not doing the check on their site, but understand that is not something you can fix.)

Q2. Overall, do you think you saved any money using Incahoot PLUS, or not? If so, how much approximately do you think you saved?

I have received £102 cash back from Incahoot so far, so have definitely saved. I have probably saved even more by being stricter with myself as I can see how much I have spent on things quickly (can keep a track of the little purchases I make, especially in Sainsburys which I tend to forget about!). I almost made back the annual fee just with one month’s Sainsbury’s shop.

Q3. Which, if any, offers and/or discounts did you find most useful?

Reloadable cards, definitely, especially as I don't need to wait for them to be posted to me to reload. But for occasional large purchases I will be definitely browsing through the online discounts. I have already ear marked a few for Christmas present purchases.

You might want to add a note to tell people to be vigilant about getting their cards back - a lot of retailers keep them if you use the balance up and I have had to make a point of asking for my card back!!!

Q4. Incahoot PLUS costs £29.99 per year, do you think this represents good value for money or not?

It does, however I looked at Incahoots before this test, and because I was unable to see the discounts/cash back deals I didn’t purchase it. If I had been able to see the offers I would probably have signed up then .

Q5. Do you think you will continue to use the discounts and/or offers on Incahoot PLUS after this trial? If so, why? If not, why not?

Yes I will. I have purchased the reloadable cards and will continue to use them. Other large purchases through different retailers I will also check to see if I get a better deal through Incahoots before I purchase a different way.

Q6. If it came up in conversation, would you recommend Incahoot PLUS to a friend or relative? If so why, if not why not?

Yes, and I have done so already.

Now just a couple of question about Incahoot in general (i.e not Incahoot PLUS but the free offerings):

Q7. Did you visit Incahoot's main website? If so, what did you think? Did you find it easy to understand and navigate or not? What specifically did you like about the website and what didn't you like? Why?

I had a look at the main site, it looks ok, not sure how it could be improved. I think the concierge idea is quite good, but would hesitate to send you my actual bills, to be honest. I can’ t understand why I couldn’t just type in the information on the website – postcode, usage, price, etc, and get the information that way.

Free Incahoot Plus membership is a bit pointless if you are already a member of Incahoot plus, unless it is put towards the following year’s membership?

I don’t allow Direct Debit for utility companies (REALLY don’t trust them to stuff up and cost me more as a result!) and most of your offers require Direct Debit

Q8. Incahoot offers exclusive deals on areas such as energy, insurance, mobile phones, broadband etc did you look at any of these offers? If so, what did you think? Would you be likely to use any of these offers in the future? Why/why not? Would you like anymore information to be provided on these offers?

I have had a look at the home insurance, but am having problems registering with More Than to save my quote!!! My phone is a company phone so wouldn’t look at this, and because I am in a rural area am hesitant to change broadband providers, however I did have a look, and there isn’t enough information on phone charges. Free evening and weekend calls to UK landlines is all well and good, but I make a lot of international calls as well and need to see what the rate for those calls would be before making a 12 month commitment. I would also like to see what their charges for 0800, 0845 and those type of numbers are as there are a lot of them about (calling these very same companies!) and the fees for these types of calls can add up quite quickly.

To be honest these aren't the type of offers which grab my attention, and I wouldn't have looked at them as closely as I have for the purposes of doing this feedback

*Further to this feedback*: a question which I'd like Incahoot to answer. The cashback is exactly that, a CASH back. If I want to I can have that money sent back to my bank account, then use it to purchase more credit on a reloadable card and I will be given a further cash back on that amount. Yet when I put the cashback directly onto the reloadable card, I didn't get a further cashback on that amount. I'm still 'purchasing' that amount from the company, aren't I?

ChitChatFlyingby Mon 23-Jul-12 12:21:09

Further to previous post - have just used the discount link to Play.com to buy some DVDs. Simple enough! Will have to see how much cash back I get, guess it's the lowest % but was going to buy some DVDs for the school holidays anyway. (And their preferred partner wanted to charge £10 per month for membership for discounts.)

KatieBMumsnet (MNHQ) Tue 24-Jul-12 09:53:42

Thanks everyone for your feedback so far. Chitchat - Incahoot have this response to your query:

"Hello Chitchatflyingby, thank you very much for your feedback, we are really pleased that we have been able to help you save so much money.

In terms of your question, cashback is only accrued on money which is loaded onto your reloadable retail card by a debit or credit card. This is because the cashback itself, when it is still in our system, is a reward, and you cannot then earn further cashback on top of it. It is similar to the fact that many retailers will not allow you to use a discount voucher on an item which is already in the sale. Obviously, if you transfer the money to your bank account and then onto a reloadable card, as you rightly say, you can then earn cashback on your cashback.

If you have any further queries please feel free to contact us.

Thank you - Incahoot"

DanyTargaryen Tue 24-Jul-12 11:54:23

Q1. Which offers and/or discounts did you use through Incahoot PLUS? If you used the reloadable cards, how useful or not did you find them to help with budgeting?
The reloadable cards are a fantastic idea and really have yes helped me with my budgeting alot.

Q2. Overall, do you think you saved any money using Incahoot PLUS, or not? If so, how much approximately do you think you saved?
Not sure how much but did save money on a mobile phone contract that was better than mine.

Q3. Which, if any, offers and/or discounts did you find most useful?
mobile phone contract

Q4. Incahoot PLUS costs £29.99 per year, do you think this represents good value for money or not?
Yes.

Q5. Do you think you will continue to use the discounts and/or offers on Incahoot PLUS after this trial? If so, why? If not, why not?
More than likely

Q6. If it came up in conversation, would you recommend Incahoot PLUS to a friend or relative? If so why, if not why not?
Yes I would reccomend

Now just a couple of question about Incahoot in general (i.e not Incahoot PLUS but the free offerings):

Q7. Did you visit Incahoot's main website? If so, what did you think? Did you find it easy to understand and navigate or not? What specifically did you like about the website and what didn't you like? Why?
Easy navigation, not too blinding. I liked it.

Q8. Incahoot offers exclusive deals on areas such as energy, insurance, mobile phones, broadband etc did you look at any of these offers? If so, what did you think? Would you be likely to use any of these offers in the future? Why/why not? Would you like anymore information to be provided on these offers?
I found my way round quite well. Probably will use the energy offers.

Tee2072 Tue 24-Jul-12 13:00:40

Q1. Which offers and/or discounts did you use through Incahoot PLUS? If you used the reloadable cards, how useful or not did you find them to help with budgeting?

I did not use any of the offers. I did not think the savings were enough to take the time to use them.

Q2. Overall, do you think you saved any money using Incahoot PLUS, or not? If so, how much approximately do you think you saved?

No

Q3. Which, if any, offers and/or discounts did you find most useful?

none

Q4. Incahoot PLUS costs £29.99 per year, do you think this represents good value for money or not?

no.

Q5. Do you think you will continue to use the discounts and/or offers on Incahoot PLUS after this trial? If so, why? If not, why not?

doubtful

Q6. If it came up in conversation, would you recommend Incahoot PLUS to a friend or relative? If so why, if not why not?

no

Q7. Did you visit Incahoot's main website? If so, what did you think? Did you find it easy to understand and navigate or not? What specifically did you like about the website and what didn't you like? Why?

Yes, I looked at it first. I also think the discounts aren't deep enough to be any use.

Q8. Incahoot offers exclusive deals on areas such as energy, insurance, mobile phones, broadband etc did you look at any of these offers? If so, what did you think? Would you be likely to use any of these offers in the future? Why/why not? Would you like anymore information to be provided on these offers?

no. Again, not enough of a discount offered.

sophmiester Tue 24-Jul-12 15:45:18

Q1. Which offers and/or discounts did you use through Incahoot PLUS? If you used the reloadable cards, how useful or not did you find them to help with budgeting?
I have used the reloadable cards Sainsbury’s , M&S and Asda. I decided to wait until pay day and load money on all these cards at once so only one 50p charge. I have gained over £20 cashback on this month’s shopping. Has also helped to keep an eye on how much we are spending on food and help us to keep within a budget. We will be continuing to use the cards each month and should save approx £250 a year

Q2. Overall, do you think you saved any money using Incahoot PLUS, or not? If so, how much approximately do you think you saved?
Have saved around £20 in a month.

Q3. Which, if any, offers and/or discounts did you find most useful?
Realoadable cards

Q4. Incahoot PLUS costs £29.99 per year, do you think this represents good value for money or not?
If you are going to spend alot of money in supermarkets over the year YES

Q5. Do you think you will continue to use the discounts and/or offers on Incahoot PLUS after this trial? If so, why? If not, why not?
Probably unless come across any problems over the year, did struggle to activate M&S card but customer service team sorted this quickly

Q6. If it came up in conversation, would you recommend Incahoot PLUS to a friend or relative? If so why, if not why not?
Yes good savings at supermarket

Now just a couple of question about Incahoot in general (i.e not Incahoot PLUS but the free offerings):

Q7. Did you visit Incahoot's main website? If so, what did you think? Did you find it easy to understand and navigate or not? What specifically did you like about the website and what didn't you like? Why?
N/A

Q8. Incahoot offers exclusive deals on areas such as energy, insurance, mobile phones, broadband etc did you look at any of these offers? If so, what did you think? Would you be likely to use any of these offers in the future? Why/why not? Would you like anymore information to be provided on these offers?
N/A

Roseformeplease Tue 24-Jul-12 21:37:11

1. I haven't used any of the cards as I can only shop regularly at the co-op and other shops are too far. I haven't found any other offers that interest me although I will use the site for switching electric/mobile etc.
2. Nothing - sorry
3. Nothing really but when we are shopping in the city next week I hope to find some good offers.
4. Not for me, no.
5. Yes, I will keep an eye on it.
6. Yes, if they got it free but not sure it is worth £30 a month.
7. Took a while to get round things and wasn't easy to navigate.
8. I looked at them and will look again when contracts run out for me.

Thanks for the chance to try this out. I enjoyed the whole process and will continue to look at the offers.

llynnnn Tue 24-Jul-12 22:29:48

Q1. Which offers and/or discounts did you use through Incahoot PLUS? If you used the reloadable cards, how useful or not did you find them to help with budgeting?
I didn't use any of the offers or discounts as unfortunately I didn't feel the reward/cashback was great enough for the work it would be to get a card.

Q2. Overall, do you think you saved any money using Incahoot PLUS, or not? If so, how much approximately do you think you saved?
No

Q3. Which, if any, offers and/or discounts did you find most useful?
None unfortunately. i went into this wanting to save money and get a good bargain, but nothing on the site that I found was useful or saved enough money enough to warrant it.

Q4. Incahoot PLUS costs £29.99 per year, do you think this represents good value for money or not?
No, I don't as the rewards and discounts on offer can be found elsewhere on the internet for a much less or zero charge.

Q5. Do you think you will continue to use the discounts and/or offers on Incahoot PLUS after this trial? If so, why? If not, why not?
I will check back every so often, epecially when it c omes to renewing insurances or gas/electricity contracts

Q6. If it came up in conversation, would you recommend Incahoot PLUS to a friend or relative? If so why, if not why not?
No I wouldnt, the membership fee, paid upfront is just too high

Now just a couple of question about Incahoot in general (i.e not Incahoot PLUS but the free offerings):

Q7. Did you visit Incahoot's main website? If so, what did you think? Did you find it easy to understand and navigate or not? What specifically did you like about the website and what didn't you like? Why?
I had a quick look. It was simple to use, clear and easy to navigate.

Q8. Incahoot offers exclusive deals on areas such as energy, insurance, mobile phones, broadband etc did you look at any of these offers? If so, what did you think? Would you be likely to use any of these offers in the future? Why/why not? Would you like anymore information to be provided on these offers?
I think this is the area I am most likely to use in the future when I come to renew and review my costs.

I would like to thank Incahoot and Mumsnet for allowing me to have a look at this, it has such promise and is a great idea but, for me, I feel the cashback and discounts aren't 'special' enough to warrant the effort and membership fee

I have had a go and tried to be patient when each offer amounted to nothing but I was quite disappointed with the Incahoots site all in all.

To top it off...despite me clearly putting my name spelled correctly when I registered they repeatedly send me emails advertising the recent offers calling by a different (though similar) name. It is rude I tells ya...

Not impressed...wouldn't recommend.

FanjoForTheMammaries Wed 25-Jul-12 08:06:58

Q1. Which offers and/or discounts did you use through Incahoot PLUS? If you used the reloadable cards, how useful or not did you find them to help with budgeting?

I have ordered reloadable cards for Sainsbury's, M and S, Argos, Costa and Boots. I mostly shop in these stores so feel it will be worthwhile to get money back for doing so, my weekly spend is quite consistent so I think it will be easy to budget and decide how much to put on the cards each time.

Q2. Overall, do you think you saved any money using Incahoot PLUS, or not? If so, how much approximately do you think you saved?

I haven't yet but would estimate I could save/ earn over the £29.99 joining fee annually.

Q3. Which, if any, offers and/or discounts did you find most useful?

I have printed the 25% off Pizza Express voucher to use when we are on holiday next week.

Q4. Incahoot PLUS costs £29.99 per year, do you think this represents good value for money or not?

Yes I think it does overall, although I don't think you could make massive savings.

Q5. Do you think you will continue to use the discounts and/or offers on Incahoot PLUS after this trial? If so, why? If not, why not?

Yes, I probably will since it involves getting cashback for little extra effort.

Q6. If it came up in conversation, would you recommend Incahoot PLUS to a friend or relative? If so why, if not why not?

Yes I probably would.

Now just a couple of question about Incahoot in general (i.e not Incahoot PLUS but the free offerings):

Q7. Did you visit Incahoot's main website? If so, what did you think? Did you find it easy to understand and navigate or not? What specifically did you like about the website and what didn't you like? Why?

Yes I did, at the time I found it pretty basic with not that much to offer in my area, and also found it time consuming to wade through the offers available only to find I couldn't make savings in the products I wanted. It was quite easy to navigate though. Have looked again this week and the website looked like it had been worked on and seemed more visually appealing.

Q8. Incahoot offers exclusive deals on areas such as energy, insurance, mobile phones, broadband etc did you look at any of these offers? If so, what did you think? Would you be likely to use any of these offers in the future? Why/why not? Would you like anymore information to be provided on these offers?

I had a look for new broadband but found the range of offers disappointing and not any more impressive than those available online, if the offers improved with more exclusive prices I would definitely consider using them.

SootyLenoir Wed 25-Jul-12 10:29:09

Q1. Which offers and/or discounts did you use through Incahoot PLUS? If you used the reloadable cards, how useful or not did you find them to help with budgeting?

I only used the reloadable cards. I have found them useful, it's a bit of a faff having to load them a couple of days in advance and I think you have to be prepared to put large amounts on to get the most out of them. However, they are worth using. It's a shame you can't just have one Incahoot Plus card that you use in participating shops, rather than several reloadables.

Q2. Overall, do you think you saved any money using Incahoot PLUS, or not? If so, how much approximately do you think you saved?
I've made about £15 cash back, minus about £5 in fees for the cards, so about £10. Would have been more but I've been on holiday so not using the supermarket.

Q3. Which, if any, offers and/or discounts did you find most useful?
I didn't use any others. To be honest they don't look much different to the discounts you'd get for free elsewhere, and many are things like restaurant vouchers - we rarely eat out!

Q4. Incahoot PLUS costs £29.99 per year, do you think this represents good value for money or not?
I'm not sure about this. I do think I will earn much more in cash back over a year and earn the fee back. But I think it's a lot to ask for upfront. Why not ask for a fee of £2.50 each month, taken from the cash back so you don't feel as though you're risking losing' anything? I think you'd have to offer 1 month free or something, so people could see how much they might earn without committing to the fee straight away. Also, regarding the fees for loading the cards etc, it would be better to have this taken from the cash back. Where you have a record of cash back that's gone into the account, I'd like to see the charges coming out there, so you can see exactly what you've spent on the service, as well as earned. I understand that you have to charge, but doing it this way would make it more transparent. At the moment I have to keep my own record on a scrap of paper next to the PC.

I should say as well, unless you're using reloadable cards, then it's absolutely not worth it.

Q5. Do you think you will continue to use the discounts and/or offers on Incahoot PLUS after this trial? If so, why? If not, why not?
Yes, but only the reloadable cards. They're easy to use and I'm getting cash back, so will definitely keep using. I may renew my membership next year but unsure at the moment.

Q6. If it came up in conversation, would you recommend Incahoot PLUS to a friend or relative? If so why, if not why not?
I might but with the caveat that it's a bit of a risk paying nearly 30 quid up front.

Now just a couple of question about Incahoot in general (i.e not Incahoot PLUS but the free offerings):

Q7. Did you visit Incahoot's main website? If so, what did you think? Did you find it easy to understand and navigate or not? What specifically did you like about the website and what didn't you like? Why?

I did briefly. It's easy to navigate. Nothing specific I liked or didn't like.

Q8. Incahoot offers exclusive deals on areas such as energy, insurance, mobile phones, broadband etc did you look at any of these offers? If so, what did you think? Would you be likely to use any of these offers in the future? Why/why not? Would you like anymore information to be provided on these offers?
I didn't look at these. We shop around when we buy and use some of the many comparison sites so I'm confident we're getting good deals. I might take another look when our contracts need renewing.

FrankWippery Wed 25-Jul-12 11:32:54

Q1. Which offers and/or discounts did you use through Incahoot PLUS? If you used the reloadable cards, how useful or not did you find them to help with budgeting?

I've printed off discounts/vouchers for Lego Land, Café Rouge, Chessington and Sea Life Centres, which will all be used in the next couple of weeks. Also have reloadable cards for Boots, Pizza Express, Sainsbury's and Arcadia - all places that I (and my older children) use regularly

Q2. Overall, do you think you saved any money using Incahoot PLUS, or not? If so, how much approximately do you think you saved?

Yep, definitely saved money. In excess of £150 so far I reckon.

Q3. Which, if any, offers and/or discounts did you find most useful?

There are loads that are for places that we as a family use a LOT, the list above is pretty indicative of what I will be using the card for

Q4. Incahoot PLUS costs £29.99 per year, do you think this represents good value for money or not?

* Absolutely, for me anyway.*

Q5. Do you think you will continue to use the discounts and/or offers on Incahoot PLUS after this trial? If so, why? If not, why not?

Yep - pretty clear why!

Q6. If it came up in conversation, would you recommend Incahoot PLUS to a friend or relative? If so why, if not why not?

Yes I would and I have. My oldest DD has ordered an Incahoot PLUS card, as has my Mum, Sister and 3 SILS. DD1 is off to University this year, so is out for any way that she can save pennies; I will also be able to reload her Boots/Sainsbury's cards for her so at least she's going to be clean and eating properly!!

Now just a couple of question about Incahoot in general (i.e not Incahoot PLUS but the free offerings):

Q7. Did you visit Incahoot's main website? If so, what did you think? Did you find it easy to understand and navigate or not? What specifically did you like about the website and what didn't you like? Why?

I wasn't wildly enthusiastic about the main site TBH, I found it rather cluttered and not brilliant to navigate. I much prefer the Plus site, but that could be because I have obviously spent far more time on it and therefore know my way around it.

Q8. Incahoot offers exclusive deals on areas such as energy, insurance, mobile phones, broadband etc did you look at any of these offers? If so, what did you think? Would you be likely to use any of these offers in the future? Why/why not? Would you like anymore information to be provided on these offers?

I haven't had a need for any of these at the moment. None of my current deals are due for renewal until towards the end of the year. I will have a good look from October onwards though, as suspect I can probably save some money on them all.

Thank you Mumsnet and Incahoot for the opportunity to trial this, it has definitely saved me quite a substantial sum and will continue to do so. I think it is highly likely that I will renew the annual subscription when this one runs out.

Tigerlily13 Thu 26-Jul-12 09:58:01

Q1. Which offers and/or discounts did you use through Incahoot PLUS? If you used the reloadable cards, how useful or not did you find them to help with budgeting?

Haven't used any

Q2. Overall, do you think you saved any money using Incahoot PLUS, or not? If so, how much approximately do you think you saved?

No

Q3. Which, if any, offers and/or discounts did you find most useful?

Didn't find it a very useful site

Q4. Incahoot PLUS costs £29.99 per year, do you think this represents good value for money or not?

Not at all, can't see what the offers are for this money

Q5. Do you think you will continue to use the discounts and/or offers on Incahoot PLUS after this trial? If so, why? If not, why not?

No, not used them anyway

Q6. If it came up in conversation, would you recommend Incahoot PLUS to a friend or relative? If so why, if not why not?

No as I can't find any useful deals / offers

Now just a couple of question about Incahoot in general (i.e not Incahoot PLUS but the free offerings):

Q7. Did you visit Incahoot's main website? If so, what did you think? Did you find it easy to understand and navigate or not? What specifically did you like about the website and what didn't you like? Why?

Visited but didn't find it easy to use or understand

Q8. Incahoot offers exclusive deals on areas such as energy, insurance, mobile phones, broadband etc did you look at any of these offers? If so, what did you think? Would you be likely to use any of these offers in the future? Why/why not? Would you like anymore information to be provided on these offers?

No

likelucklove Thu 26-Jul-12 12:41:37

Q1. Which offers and/or discounts did you use through Incahoot PLUS? If you used the reloadable cards, how useful or not did you find them to help with budgeting?

I did not use any of the offers.

Q2. Overall, do you think you saved any money using Incahoot PLUS, or not? If so, how much approximately do you think you saved?

No and I would not be happy if I had paid for it, since it does not really seem to be good value for money.

Q3. Which, if any, offers and/or discounts did you find most useful?

None. I was looking for home items, particularly a bed, and was unimpressed with the selection available and the offers that were available for this. I would have thought with an expensive item, there would be better deals available.

Q4. Incahoot PLUS costs £29.99 per year, do you think this represents good value for money or not?

No, since it provides a service other sites already give the public for free, or for less money. I have shown some family and friends, and they agreed also.

Q5. Do you think you will continue to use the discounts and/or offers on Incahoot PLUS after this trial? If so, why? If not, why not?

No, since the selection did not impress me and the offers were not substantial for me to make any savings. If I did all my shopping online, I worked out I may have made £30 a year, but I would be paying more for food shopping and the like, than I already do, which would counter-act the savings made.

Q6. If it came up in conversation, would you recommend Incahoot PLUS to a friend or relative? If so why, if not why not?

No because I found the site hard to use, and it did not impress me greatly. I also did not use the services, so cannot comment on whether they act 'work', since it seems to be a problem flagged up by others here.

Now just a couple of question about Incahoot in general (i.e not Incahoot PLUS but the free offerings):

Q7. Did you visit Incahoot's main website? If so, what did you think? Did you find it easy to understand and navigate or not? What specifically did you like about the website and what didn't you like? Why?

I did visit the main website. I did not like the layout, which I found it hard to navigate around. There needs to be more sub-categories, not just home, so that you can find a specific item without having to trail through pages.

Q8. Incahoot offers exclusive deals on areas such as energy, insurance, mobile phones, broadband etc did you look at any of these offers? If so, what did you think? Would you be likely to use any of these offers in the future? Why/why not? Would you like anymore information to be provided on these offers?

I did look at the mobile offers (the others I am fixed with my suppliers so cannot move) for a present for my DP, but I could get a better offer directly through my network, so it was not as competitive as I had hoped. I may use the offers if better ones are provided, especially around Christmas time. The information given was enough and easy to understand.

StellaMarie Thu 26-Jul-12 15:01:01

Q1. I didn't use any of the offers, nothing interested me.

Q2. Not applicable

Q3. Not applicable

Q4. NO, I didn't see any offers which interested me or anything local to me. I do not like to part with money upfront unless I know exactly what is on offer so I would probably not have spent 29.99 in the first place.

Q5. I doubt it, there is nothing in my area and I do not need exclusive deals on mobile phones etc

Q6. Probably not, I'm sure a lot of these offers are available in various forms elsewhere and I wouldn't sign up just for the cashback store cards.

Now just a couple of question about Incahoot in general (i.e not Incahoot PLUS but the free offerings):

Q7. Yes I did visit the main website, I found it quite busy and nothing really grabbed my attention.

Q8. Incahoot offers exclusive deals on areas such as energy, insurance, mobile phones, broadband etc did you look at any of these offers? - Yes i did look at these offers but I am happy with what I currently negotiate for myself.

KatieBMumsnet - just to let you know I have name changed since filling in the initial feedback, so I have answered both sets of feedback!

KatieBMumsnet (MNHQ) Thu 26-Jul-12 15:05:18

Hi StellaMarie thank you - I've found your initial feedback too smile

Q1. Which offers and/or discounts did you use through Incahoot PLUS? If you used the reloadable cards, how useful or not did you find them to help with budgeting? Just the wallpaper purchase that I mentioned in my first load of feedback. Other offers that tempted me were either available elsewhere for better discounts or greater cashback

Q2. Overall, do you think you saved any money using Incahoot PLUS, or not? If so, how much approximately do you think you saved? I may have received £1.50 cashback from the wallpaper. But to be fair, I wouldn't have found that company selling the wallpaper I wanted at such a cheap price had I not used the Incahoot PLUS site. So I probably saved £15 or so in total (versus my current tally of around £120 via another cashback site with better offers and discounts). I thought I might have made huge savings from shopping around for a chest freezer, but alas no - available offers don't apply to the freezer makes / companies I intend to buy it from

Q3. Which, if any, offers and/or discounts did you find most useful? I'm tempted by the postage offers, but otherwise nothing stood out. Perhaps because I'm based in the north of Scotland...?

Q4. Incahoot PLUS costs £29.99 per year, do you think this represents good value for money or not? For my family, now: no. If I moved down south: perhaps. But I'd need to be more reassured that the cashback works (ie see how easy it is to reclaim), and I don't have a good feeling about the dead links

Q5. Do you think you will continue to use the discounts and/or offers on Incahoot PLUS after this trial? If so, why? If not, why not? I'll continue to look, just in case, but I don't expect so

Q6. If it came up in conversation, would you recommend Incahoot PLUS to a friend or relative? If so why, if not why not? Possibly to some living in cities or in England, because so many offers are relevant to them that I'm sure they'd find more that they could use than I did. But I'd warn them to check with other cashback sites / discount voucher sites first

Now just a couple of question about Incahoot in general (i.e not Incahoot PLUS but the free offerings):

Q7. Did you visit Incahoot's main website? If so, what did you think? Did you find it easy to understand and navigate or not? What specifically did you like about the website and what didn't you like? Why? I found it easy to understand and navigate, but it was quite cluttered-feeling and didn't have the number of offers that I expected

Q8. Incahoot offers exclusive deals on areas such as energy, insurance, mobile phones, broadband etc did you look at any of these offers? If so, what did you think? Would you be likely to use any of these offers in the future? Why/why not? Would you like anymore information to be provided on these offers? I looked at insurance, but negotiated far better deals myself. The other deals weren't relevant to me just now, or weren't very good offers

georgieandjess Thu 26-Jul-12 22:11:04

Q1. Which offers and/or discounts did you use through Incahoot PLUS? If you used the reloadable cards, how useful or not did you find them to help with budgeting?

I haven't used any. I have looked on the site for discounts as we have just moved house and have some new appliances to buy but I have found better discounts elsewhere.

Q2. Overall, do you think you saved any money using Incahoot PLUS, or not? If so, how much approximately do you think you saved?

I've not saved any money

Q3. Which, if any, offers and/or discounts did you find most useful?

None

Q4. Incahoot PLUS costs £29.99 per year, do you think this represents good value for money or not?

Definitely not. I have used both Quidco which is only £5 per year and comes off cashback made and now use Topcashback which is free. Both of these are much better than Incahoot Plus. I cannot fathom why anyone would pay £29.99 a year for this.

Q5. Do you think you will continue to use the discounts and/or offers on Incahoot PLUS after this trial? If so, why? If not, why not?

I would check it for discount codes as a last resort but nothing else.

Q6. If it came up in conversation, would you recommend Incahoot PLUS to a friend or relative? If so why, if not why not?

No as it is not worthwhile when other sites are free.

Now just a couple of question about Incahoot in general (i.e not Incahoot PLUS but the free offerings):

Q7. Did you visit Incahoot's main website? If so, what did you think? Did you find it easy to understand and navigate or not? What specifically did you like about the website and what didn't you like? Why?

I visited it but only to get to the Incahoot Plus. I didn't think it was very well designed and is quite basic.

Q8. Incahoot offers exclusive deals on areas such as energy, insurance, mobile phones, broadband etc did you look at any of these offers? If so, what did you think? Would you be likely to use any of these offers in the future? Why/why not? Would you like anymore information to be provided on these offers?

Did not look.

SazzSelby Sun 29-Jul-12 17:29:32

Q1. Which offers and/or discounts did you use through Incahoot PLUS? If you used the reloadable cards, how useful or not did you find them to help with budgeting?

I haven't used any offers as I currently don't need any of them.

Q2. Overall, do you think you saved any money using Incahoot PLUS, or not? If so, how much approximately do you think you saved?

I think I would save money, but I'm not sure it would have been a lot.

Q3. Which, if any, offers and/or discounts did you find most useful?

N/A

Q4. Incahoot PLUS costs £29.99 per year, do you think this represents good value for money or not?

I'm not sure I would use it enough to save £30 a year in order to warrant the initial cost.

Q5. Do you think you will continue to use the discounts and/or offers on Incahoot PLUS after this trial? If so, why? If not, why not?

I might do, there appear to be some good offers.

Q6. If it came up in conversation, would you recommend Incahoot PLUS to a friend or relative? If so why, if not why not?

I would, I like to share offers with friends and family, so they can save money as well.

Q7. Did you visit Incahoot's main website? If so, what did you think? Did you find it easy to understand and navigate or not? What specifically did you like about the website and what didn't you like? Why?

Yes I did visit it, I found it easy to navigate, but I didn't look at it too closely.

Q8. Incahoot offers exclusive deals on areas such as energy, insurance, mobile phones, broadband etc did you look at any of these offers? If so, what did you think? Would you be likely to use any of these offers in the future? Why/why not? Would you like anymore information to be provided on these offers?

I did have a quick look at these offers and they are something I think I could use in the future.

helibee Mon 30-Jul-12 02:50:17

Q1. Which offers and/or discounts did you use through Incahoot PLUS? If you used the reloadable cards, how useful or not did you find them to help with budgeting?

I haven't used any of the discounts as i have found better deals on other sites that i use

Q2. Overall, do you think you saved any money using Incahoot PLUS, or not? If so, how much approximately do you think you saved?

I haven't saved any money

Q3. Which, if any, offers and/or discounts did you find most useful?

i didn't use any of the offers as i have found better ones elsewhere

Q4. Incahoot PLUS costs £29.99 per year, do you think this represents good value for money or not?

No, not at all. I have better deals on topcashback which is free. I cannot see the value in paying this!

Q5. Do you think you will continue to use the discounts and/or offers on Incahoot PLUS after this trial? If so, why? If not, why not?

I will keep an eye on the site for improvements in the deals on offer but i will not use it regularly

Q6. If it came up in conversation, would you recommend Incahoot PLUS to a friend or relative? If so why, if not why not?

No, i could not in good conscience recommend a site where you have to pay when there are free sites with better deals available!

Now just a couple of question about Incahoot in general (i.e not Incahoot PLUS but the free offerings):

Q7. Did you visit Incahoot's main website? If so, what did you think? Did you find it easy to understand and navigate or not? What specifically did you like about the website and what didn't you like? Why?

I visited it a few times. It was easy to understand but not very well designed

Q8. Incahoot offers exclusive deals on areas such as energy, insurance, mobile phones, broadband etc did you look at any of these offers? If so, what did you think? Would you be likely to use any of these offers in the future? Why/why not? Would you like anymore information to be provided on these offers?

I looked, a few of the iphone deals looked good but i didnt find anything else of use

ShatnersBassoon Tue 31-Jul-12 12:29:37

Q1. Which offers and/or discounts did you use through Incahoot PLUS? If you used the reloadable cards, how useful or not did you find them to help with budgeting?

None, nothing seemed worthwhile.

Q2. Overall, do you think you saved any money using Incahoot PLUS, or not? If so, how much approximately do you think you saved?

No.

Q3. Which, if any, offers and/or discounts did you find most useful?

None.

Q4. Incahoot PLUS costs £29.99 per year, do you think this represents good value for money or not?

No, I would say it's poor value for us. All of the offers we could use can be had through DH's employee voucher scheme at no charge (I understand such schemes are fairly common in public and private sector employment), or on Quidco.

Q5. Do you think you will continue to use the discounts and/or offers on Incahoot PLUS after this trial? If so, why? If not, why not?

No, I won't bother. There is nothing to interest me.

Q6. If it came up in conversation, would you recommend Incahoot PLUS to a friend or relative? If so why, if not why not?

Absolutely not. It's money for nothing for us, and I'm not sure if it would be good value for anyone I know.

Now just a couple of question about Incahoot in general (i.e not Incahoot PLUS but the free offerings):

Q7. Did you visit Incahoot's main website? If so, what did you think? Did you find it easy to understand and navigate or not? What specifically did you like about the website and what didn't you like? Why?

I did, and I have looked at it in the past. It seems no better or worse than any other comparison/money-saving site. It serves a purpose, but looking at those sites is always a chore, never a pleasure.

Q8. Incahoot offers exclusive deals on areas such as energy, insurance, mobile phones, broadband etc did you look at any of these offers? If so, what did you think? Would you be likely to use any of these offers in the future? Why/why not? Would you like anymore information to be provided on these offers?

Unlikely to use any of these things. My first port of call is always Quidco, which I find really easy to navigate and use, and Incahoot hasn't tempted me away.

fallingandlaughing Thu 02-Aug-12 19:09:06

Q1.
I used a discount at my beautician, saving £3.40. The reloadable cards didn't appeal.

Q2. Yes. I have saved £3.40.

Q3. I only found the beauty discount useful.

Q4. I don't think this represents good value. I would struggle to make that back over the course of a year, I would roughly break even.

Q5. Yes, I will use the beauty discount again.

Q6. I wouldn't recommend it. I found the website poorly organised and would never have persisted to find the one disount I did find useful if I hadn't been trying out the site.

Now just a couple of question about Incahoot in general (i.e not Incahoot PLUS but the free offerings):

Q7.
Yes, i vivsted the main website. It was easy to navigate. The uncluttered style was good. I was disappointed with the offers. Not a fan of twitter feed but I suppose someone must come to Incahoot to hear what they think of Bradley Wiggins...

Q8.
yes I did. I wasn't tempted by any of the offers. I prefer to neogtiate directly with familiar suppliers.

Sorry to sound so negative, just wasn't for me in general.

ln1981 Mon 06-Aug-12 21:16:16

Q1. Which offers and/or discounts did you use through Incahoot PLUS? If you used the reloadable cards, how useful or not did you find them to help with budgeting?
Havent used any discounts-most of them have not appealed or have been ones that I would not use. Of those that I could use, I didnt have cause to use them as yet.

Q2. Overall, do you think you saved any money using Incahoot PLUS, or not? If so, how much approximately do you think you saved?
At the minute, I havent saved any money from using the site, but that doesnt mean that I might not in future.

Q3. Which, if any, offers and/or discounts did you find most useful?
not applicable.

Q4. Incahoot PLUS costs £29.99 per year, do you think this represents good value for money or not?
not at the minute. im lucky that I live in the central belt in Scotland, so easy to get to places that offers discounts, but there seemed to be very few local traders who offered and more big national chains (which is great but these can be found on other free cashback sites)

Q5. Do you think you will continue to use the discounts and/or offers on Incahoot PLUS after this trial? If so, why? If not, why not?
Possibly. im considering getting a couple of reloadable cards for the run up to christmas, and shall check the offers for the same reason.

Q6. If it came up in conversation, would you recommend Incahoot PLUS to a friend or relative? If so why, if not why not?
Probably not, again because there wasnt really alot of local discounts and big chains can be found on other sites.

Now just a couple of question about Incahoot in general (i.e not Incahoot PLUS but the free offerings):

Q7. Did you visit Incahoot's main website? If so, what did you think? Did you find it easy to understand and navigate or not? What specifically did you like about the website and what didn't you like? Why? I found it easy to understand and navigate, but it was quite cluttered-feeling and didn't have the number of offers that I expected

Q8. Incahoot offers exclusive deals on areas such as energy, insurance, mobile phones, broadband etc did you look at any of these offers? If so, what did you think? Would you be likely to use any of these offers in the future? Why/why not? Would you like anymore information to be provided on these offers?
I did have a quick look, but none of the free things on the site were any good to me as nothing is due for renewal at the minute!

missmuddle Tue 07-Aug-12 15:32:49

second set of feedbaCK

Q1. Which offers and/or discounts did you use through Incahoot PLUS? If you used the reloadable cards, how useful or not did you find them to help with budgeting?

None as yet - but would not rule out using it in future i will certainly check offers before a large ppurchase

Q2. Overall, do you think you saved any money using Incahoot PLUS, or not? If so, how much approximately do you think you saved?
None

Q3. Which, if any, offers and/or discounts did you find most useful?
None

Q4. Incahoot PLUS costs £29.99 per year, do you think this represents good value for money or not?
Not able to sway it depends - I almost used it to book my holiday which would have made it worth while - however i negotiated a better deal direct with the holoiday provider

Q5. Do you think you will continue to use the discounts and/or offers on Incahoot PLUS after this trial? If so, why? If not, why not?
Yes for the dureation of my trial membership and then i will evaluate if it is worth paying for.

Q6. If it came up in conversation, would you recommend Incahoot PLUS to a friend or relative? If so why, if not why not?

probably not as it is not user friendly

Now just a couple of question about Incahoot in general (i.e not Incahoot PLUS but the free offerings):

Q7. Did you visit Incahoot's main website? If so, what did you think? Did you find it easy to understand and navigate or not? What specifically did you like about the website and what didn't you like? Why?
No as stated in previous feedback i find the site cluttered, confusing, difficult to navigate and hard top see what you are offereing. There is noting i particularly like about the website.

Q8. Incahoot offers exclusive deals on areas such as energy, insurance, mobile phones, broadband etc did you look at any of these offers? If so, what did you think? Would you be likely to use any of these offers in the future? Why/why not? Would you like anymore information to be provided on these offers?

I did not look at the offers
I would look when i am due to change suppliers
I actually cannot think why i would look at your comparisions as opposed to any of the other sites available
Maybe the problem is that you are offering too much information/products i think i would prefer to use a dedicated phone comparision site or energy site

KatieBMumsnet (MNHQ) Tue 14-Aug-12 10:28:25

Hi everyone, thanks for all your feedback. The winner of the prize draw is....

NoMoreMarbles

Congratulations! I'll PM you to get your details

RiaBlossom Wed 17-Oct-12 20:37:00

Q1. Which offers and/or discounts did you use through Incahoot PLUS? If you used the reloadable cards, how useful or not did you find them to help with budgeting?

None

Q2. Overall, do you think you saved any money using Incahoot PLUS, or not? If so, how much approximately do you think you saved?

n/a

Q3. Which, if any, offers and/or discounts did you find most useful?

I didn't find any that attracted me. I can obtain reloadable gift cards through a work scheme for no admin fees.

Q4. Incahoot PLUS costs £29.99 per year, do you think this represents good value for money or not?

No I would not pay £30 a year.

Q5. Do you think you will continue to use the discounts and/or offers on Incahoot PLUS after this trial? If so, why? If not, why not?

No I can obtain most discounts elsewhere with more convenience.

Q6. If it came up in conversation, would you recommend Incahoot PLUS to a friend or relative? If so why, if not why not?

No, because of the large upfront fee.

Now just a couple of question about Incahoot in general (i.e not Incahoot PLUS but the free offerings):

Q7. Did you visit Incahoot's main website? If so, what did you think? Did you find it easy to understand and navigate or not? What specifically did you like about the website and what didn't you like? Why?

Easy to navigate but didn't find anything that looked any better than usual offers elsewhere.

Q8. Incahoot offers exclusive deals on areas such as energy, insurance, mobile phones, broadband etc did you look at any of these offers? If so, what did you think? Would you be likely to use any of these offers in the future? Why/why not? Would you like anymore information to be provided on these offers?

Tend to use other cashback websites already.

Flossish Thu 18-Oct-12 11:32:19

Q1. How easy, or difficult, did you find it to understand Incahoot PLUS from the information provided on the Incahoot website? Was there anything in particular that was difficult to understand?

It took me a while to find the incahoot plus section the first time.

Q2. What, if any, other information would you have found useful to have on the site?

Nothing, really.

Q3. How easy, or difficult, did you find it to navigate and use the Incahoot PLUS website? Did you find any specific areas particularly difficult? If so, why?

Once in it was fine to navigate.

Q4. What did you like about the Incahoot PLUS website? What did you dislike? What would you like to see improved?

I don't like the plain text list at the bottom of the front page. I does not look appealing.

Q5. Have you used any discounts/offers through Incahoot PLUS so far? If yes, which ones? If no, are there any you are likely to use soon?

No, none of them felt very relevant to me.

Q6. From your first impressions of the service so far, how likely, or not, are you to recommend the service to a friend/relative? Why?

Not very, the scheme needs to grow in size to be a success I feel.

wheat32 Thu 18-Oct-12 21:16:59

Q1. How easy, or difficult, did you find it to understand Incahoot PLUS from the information provided on the Incahoot website? Was there anything in particular that was difficult to understand?

Easy to get around the website

Q2. What, if any, other information would you have found useful to have on the site?
Q3. How easy, or difficult, did you find it to navigate and use the Incahoot PLUS website? Did you find any specific areas particularly difficult? If so, why?
Q4. What did you like about the Incahoot PLUS website? What did you dislike? What would you like to see improved?

Noticed that some discounts were out of date by many months also the fact it's cash back rather than a direct discount with many offers really annoys me.

Q5. Have you used any discounts/offers through Incahoot PLUS so far? If yes, which ones? If no, are there any you are likely to use soon?

No will not be using incahoot again I'm afraid. Too much hassle.

Q6. From your first impressions of the service so far, how likely, or not, are you to recommend the service to a friend/relative? Why?

Very unlikely to recommend to friends.same discounts are available if you hunt around or you may get similar ones through ypur work eg NHS discounts for only a couple of pounds a year.

FrazzleDazzled Mon 22-Oct-12 12:26:18

Q1. How easy, or difficult, did you find it to understand Incahoot PLUS from the information provided on the Incahoot website? Was there anything in particular that was difficult to understand? it was easy to understand
Q2. What, if any, other information would you have found useful to have on the site? I think there was enough information
Q3. How easy, or difficult, did you find it to navigate and use the Incahoot PLUS website? Did you find any specific areas particularly difficult? If so, why? it was easy to navigate the site but the local part wasn't very clear or extensive enough
Q4. What did you like about the Incahoot PLUS website? What did you dislike? What would you like to see improved? it was ok, could be made a bit more interesting with better offers, there was nothing I disliked as such
Q5. Have you used any discounts/offers through Incahoot PLUS so far? If yes, which ones? If no, are there any you are likely to use soon? I haven't used any discounts, I did consider a couple but there are far better offers around to be honest
Q6. From your first impressions of the service so far, how likely, or not, are you to recommend the service to a friend/relative? Why? It is not something I would use or recommend, sorry. It is a good idea but not very original. If the local offers were better I may reconsider

kez1212 Mon 22-Oct-12 20:42:31

Q1. How easy, or difficult, did you find it to understand Incahoot PLUS from the information provided on the Incahoot website? Was there anything in particular that was difficult to understand?

It was easy to understand, although it still needs to be clearer where the incahoot plus section is.

Q2. What, if any, other information would you have found useful to have on the site?
Why it is worth paying £30 a year!

Q3. How easy, or difficult, did you find it to navigate and use the Incahoot PLUS website? Did you find any specific areas particularly difficult? If so, why?

Easy to use, just need to make it clearer where the incahoot plus section is.

Q4. What did you like about the Incahoot PLUS website? What did you dislike? What would you like to see improved?

It could be made more appealing, it is rather dull and too cluttered.

Q5. Have you used any discounts/offers through Incahoot PLUS so far? If yes, which ones? If no, are there any you are likely to use soon?

I haven't used any discounts yet. I have been trying to log on to look at home insurance and energy bills but am having problems logging on. Awaiting reply from Incahoot.

Q6. From your first impressions of the service so far, how likely, or not, are you to recommend the service to a friend/relative? Why?

I am unlikely to recommend this. I have not seen the benefits so far, or any offers that appeal to me. I still cannot see why you would pay £30 for membership.

jes73 Wed 24-Oct-12 10:38:44

Q1. Which offers and/or discounts did you use through Incahoot PLUS? If you used the reloadable cards, how useful or not did you find them to help with budgeting?
Did not use any as most of the places where I shop are not on it.

Q2. Overall, do you think you saved any money using Incahoot PLUS, or not? If so, how much approximately do you think you saved?

Did not make use of it.

Q3. Which, if any, offers and/or discounts did you find most useful?
I found the phone discounts most useful even though I didn’t take it up as I was already tied into my own provider

Q4. Incahoot PLUS costs £29.99 per year, do you think this represents good value for money or not?
It depends on where you shop and if you can avail of the offer as most phone companies etc tie you in for 2 years.

Q5. Do you think you will continue to use the discounts and/or offers on Incahoot PLUS after this trial? If so, why? If not, why not?
No, most shops/brands that I use are not listed.

Q6. If it came up in conversation, would you recommend Incahoot PLUS to a friend or relative? If so why, if not why not?
IT depends – if I knew my friend had need to avail of the offers.

Now just a couple of question about Incahoot in general (i.e not Incahoot PLUS but the free offerings):

Q7. Did you visit Incahoot's main website? If so, what did you think? Did you find it easy to understand and navigate or not? What specifically did you like about the website and what didn't you like? Why?

I found it easy to navigate and fairly easy to understand. There are a lot of deals if you are taking out a new contract. Liked the website.

Q8. Incahoot offers exclusive deals on areas such as energy, insurance, mobile phones, broadband etc did you look at any of these offers? If so, what did you think? Would you be likely to use any of these offers in the future? Why/why not? Would you like anymore information to be provided on these offers?

I may use them when my current provider contract finishes.

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