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British Red Cross Baby and Child First Aid app feedback thread. NOW CLOSED

(138 Posts)
AnnMumsnet (MNHQ) Fri 22-Nov-13 10:01:11

This thread is for the 250 MNers who have downloaded the British Red Cross Baby and Child First Aid app (available free of charge on iTunes App Store or Google Play for Android).

If you're a tester – once you have downloaded the app and shared/discussed it with your friends, family and/or neighbours – please add your feedback by answering the questions below:

~ What would be your one line summary of the app?

~ How easy or difficult do you find the app to use? Please indicate a number between 1 and 5 where 1 is difficult and 5 is very easy.

~ How easy or difficult did you find the content to learn first aid? Please indicate a number between 1 and 5 where 1 is difficult and 5 is very easy.

~ How do you think you and other parents would use it – to prepare, to learn, to test understanding, in an emergency, as reassurance, etc?

~ Any thoughts you have around the 'Prepare' content – anything else you’d like to see in there?

~ What about the child record section? What did you think about this? Is this something you would use? Anything else you’d like to see here?

~ Has downloading and using the app made you feel more confident about helping a child in a first aid emergency?

~ Are there any other topics you would like to see covered in the 'Learn' or 'Emergency' sections?

~ Overall what star rating would you give the app? Please say where 1 star = poor and 5 stars = excellent

Please also add a review on the iTunes App Store or Google Play for Android and on the MN app review pages

All MNers who take part and who add feedback as required will be entered into a prize draw where one MNer will win a first aid learning pack from the British Red Cross (consisting of two Baby and Child First Aid gift cards worth up to £120, a first aid manual worth £10.99 and a compact first aid kit worth £10.99.

Thanks and good luck MNHQ

PS: Everyone is – of course – welcome to download the app!
PPS: Tell them your story. British Red Cross always like to hear about how you have used the first aid skills that you have learned or situations that have inspired you to learn first aid. Please email your story to redcrosstraining@redcross.org.uk titled 'My story'

CuriosityCola Fri 13-Dec-13 08:07:56

Riskit, I didn't get notification either.

MummaWalker Fri 13-Dec-13 14:48:06

I've been reading through this app the last few days. It actually pretty good! Currently I am reading up on the "Learning Section" which has short video clips, simple diagrams, and basic, straight to the point, no medical jargon, instructions and tips. It's all in bite sized bits so it's easy to take in and absorb. There are also little quizzes to see if you actually are getting the right idea.

A fab little learning tool.

There's a "prepare" section which I have only glanced at so far but from what I have looked at it is packed with useful information, some of it might seem obvious, but other stuff maybe not so much. There's is also an "Emergency" section which you could refer to to help you get though a scary incident, everything from a fever or nose bleed, though to meningitis, poisoning, and unconscious baby or child.

There is a Hospital Finder in the Tools section, which I think would be vital if, for example, you're away on holiday or a day out and something happens and you simply don't know where the nearest A&E is!

Obviously - if there is a real emergency - these are not things to do instead of or before you call for an ambulance, but things to learn beforehand, things that you can do to help while waiting for it to arrive, and also to give the emergency response team valuable information. They are also handy do's and don't's so you're not actually making things worse while you try to help.

Basically it's a bloomin useful app to have. We almost always have our phones with us, I know I do, and my iPad too, so it really is to-hand advice and I highly recommend it.

(full review: blog.family-walker.co.uk/2013/11/dealing-with-emergency-with-your-phone.html)

LittleMilla Fri 13-Dec-13 20:40:44

~ What would be your one line summary of the app?
A useful tool to have onhand should anything horrible happen.

~ How easy or difficult do you find the app to use? Please indicate a number between 1 and 5 where 1 is difficult and 5 is very easy.

4

~ How easy or difficult did you find the content to learn first aid? Please indicate a number between 1 and 5 where 1 is difficult and 5 is very easy.

3

~ How do you think you and other parents would use it – to prepare, to learn, to test understanding, in an emergency, as reassurance, etc?

More as prep as I still think that in most emergencies people will simply call 999

~ Any thoughts you have around the 'Prepare' content – anything else you’d like to see in there?

I didn't like being sent straight to NHS website. More content actually on the app would be helpful.

~ What about the child record section? What did you think about this? Is this something you would use? Anything else you’d like to see here?

Probably wouldn't use it TBH

~ Has downloading and using the app made you feel more confident about helping a child in a first aid emergency?

Yes

~ Are there any other topics you would like to see covered in the 'Learn' or 'Emergency' sections?

Something about drowning/inhaling water in the bath or pool

~ Overall what star rating would you give the app? Please say where 1 star = poor and 5 stars = excellent

4

Really good and I feel reassured that I've downloaded it. My mother-in-law will be chuffed to bits too - she's known as Granny Health & Safety!

mummyofcutetwo Sat 14-Dec-13 15:38:52

~ What would be your one line summary of the app?
Sensible first aid info at your fingertips.

~ How easy or difficult do you find the app to use? Please indicate a number between 1 and 5 where 1 is difficult and 5 is very easy.
5

~ How easy or difficult did you find the content to learn first aid? Please indicate a number between 1 and 5 where 1 is difficult and 5 is very easy.
5

~ How do you think you and other parents would use it – to prepare, to learn, to test understanding, in an emergency, as reassurance, etc?
I think largely to refresh on previous knowledge and for reassurance.

~ Any thoughts you have around the 'Prepare' content – anything else you’d like to see in there?
Can't think of anything else atm.

~ What about the child record section? What did you think about this? Is this something you would use? Anything else you’d like to see here?
I didn't think that this section was particularly useful.

~ Has downloading and using the app made you feel more confident about helping a child in a first aid emergency?
Yes, I've realised that my knowledge and instincts are pretty good.

~ Are there any other topics you would like to see covered in the 'Learn' or 'Emergency' sections?
Can't think of anything atm.

~ Overall what star rating would you give the app? Please say where 1 star = poor and 5 stars = excellent
5 stars

nancerama Sun 15-Dec-13 22:08:44

~ What would be your one line summary of the app?
Very useful indeed

~ How easy or difficult do you find the app to use? Please indicate a number between 1 and 5 where 1 is difficult and 5 is very easy.
4

~ How easy or difficult did you find the content to learn first aid? Please indicate a number between 1 and 5 where 1 is difficult and 5 is very easy.
4

~ How do you think you and other parents would use it – to prepare, to learn, to test understanding, in an emergency, as reassurance, etc?
All of the above, but mostly for reassurance and to learn

~ Any thoughts you have around the 'Prepare' content – anything else you’d like to see in there?
It included way more than I was expecting. It can be a little disconcerting to be sent to other sites, but I can see the reasoning behind this.

~ What about the child record section? What did you think about this? Is this something you would use? Anything else you’d like to see here?

It's not something I would think about using, but you never know.

~ Has downloading and using the app made you feel more confident about helping a child in a first aid emergency?

Yes. And as I always have my phone to hand, its really useful to have emergency information at my fingertips.

~ Are there any other topics you would like to see covered in the 'Learn' or 'Emergency' sections?

It covers loads. There's nothing that immediately springs to mind.

~ Overall what star rating would you give the app? Please say where 1 star = poor and 5 stars = excellent
5

So good I've recommended it to all the parents on our NCT Facebook page.

ckkj Sun 15-Dec-13 22:45:43

What would be your one line summary of the app?
Great first aid app at the tip of your fingers

How easy or difficult do you find the app to use? Please indicate a number between 1 and 5 where 1 is difficult and 5 is very easy.
Very easy as it is split into categories depending on the situation

How easy or difficult did you find the content to learn first aid? Please indicate a number between 1 and 5 where 1 is difficult and 5 is very easy.
5 - It's great that there is learning information for differing ages where applicable and that there are videos to go with the text

How do you think you and other parents would use it – to prepare, to learn, to test understanding, in an emergency, as reassurance, etc?
I think it would be used in all the above

Any thoughts you have around the 'Prepare' content – anything else you’d like to see in there?
No thoughts in particular. It's useful to have links to more information

What about the child record section? What did you think about this? Is this something you would use? Anything else you’d like to see here?
To be honest this is not something I would use as the app is on my phone and no one else would be able to access the information and I would already know it

Has downloading and using the app made you feel more confident about helping a child in a first aid emergency?
Yes

Are there any other topics you would like to see covered in the 'Learn' or 'Emergency' sections?
It may not be an emergency but I think it may be useful to know what to do were there is no obvious injury e.g. if a baby or child has a fall but no broken bones or head injury look out to see if baby lethargic etc.

Overall what star rating would you give the app? Please say where 1 star = poor and 5 stars = excellent
5

ThisIsMeNow Mon 16-Dec-13 08:12:53

* reassurance and confidence at your fingertips

* 4

* 4

* keep up to date and feel confident dealing with an emergency

* all covered!

* good idea but not sure if I'd use

* yes

* no

* 5

EmLH Wed 18-Dec-13 19:14:14

1. Concise reminder of what to do in common situations that would require first aid.
2. 5
3. 5
4. As a reminder and possibly in an emergency if I had the presence of mind to look at it.
5. No, it has all the info you need.
6. No, I doubt I'd use this section.
7. Has reminded me of things I knew but had forgotten, I.e. how treating a choking baby differs from an older child, so yes, I feel more confident.
8. No. It's basic but covers most emergencies and would help you until professional help arrived.
9. 4

evelynj Wed 18-Dec-13 20:30:27

1-all you need to know for fast first aid
2-5
3-5
4-use for all those, mostly to learn and in an emergencyo
5-more info in the app, (useful if e.g. Camping with no wi-Fi/3G signal so can't access web)
6-don't think I'd use
7-Yes, I'd forgotten a lot as luckily not had to put anything into practice so far
8-can't think of any-will add another message if I do later
9-5

Manchesterhistorygirl Wed 18-Dec-13 23:17:37

The one night I needed to use the app it refused to open on my iPad or iPhone! My iPad is a 4 and phone is a 5s.

I ended up going to the ooh doctors instead!

rockybalboa Sat 21-Dec-13 15:34:29

What would be your one line summary of the app?
Very useful info to have to hand.

~ How easy or difficult do you find the app to use? Please indicate a number between 1 and 5 where 1 is difficult and 5 is very easy.
5

~ How easy or difficult did you find the content to learn first aid? Please indicate a number between 1 and 5 where 1 is difficult and 5 is very easy.
4.

~ How do you think you and other parents would use it – to prepare, to learn, to test understanding, in an emergency, as reassurance, etc?
To learn (as in I need to sit and read through it all like a book). Potentially in an emergency situation but would definitely use for reassurance.

~ Any thoughts you have around the 'Prepare' content – anything else you’d like to see in there?
No, really useful.

~ What about the child record section? What did you think about this? Is this something you would use? Anything else you’d like to see here?
I'm not sure I would use this.

~ Has downloading and using the app made you feel more confident about helping a child in a first aid emergency?
Yes, reassuring to know that I have that information easy to hand should the need crop up without having to desperately search the web.

~ Are there any other topics you would like to see covered in the 'Learn' or 'Emergency' sections?
None that I can think of

~ Overall what star rating would you give the app? Please say where 1 star = poor and 5 stars = excellent
4

florencebabyjo Fri 03-Jan-14 08:43:48

What would be your one line summary of the app?
Essential life saving app for anyone with children

~ How easy or difficult do you find the app to use? Please indicate a number between 1 and 5 where 1 is difficult and 5 is very easy.
4

~ How easy or difficult did you find the content to learn first aid? Please indicate a number between 1 and 5 where 1 is difficult and 5 is very easy.
5

~ How do you think you and other parents would use it – to prepare, to learn, to test understanding, in an emergency, as reassurance, etc?
5 Preparation and revision would be good. \i wouldn't use it in a life or death situation, but I have learnt a lot from it and hope that these skills learnt from the app would help in that situation. I would check up using my phone in less urgent situations though.

~ Any thoughts you have around the 'Prepare' content – anything else you’d like to see in there?
thought this was useful and doesn't need anything else.

~ What about the child record section? What did you think about this? Is this something you would use? Anything else you’d like to see here?
I wouldn't use this and would not be happy adding my child's details onto a phone app.

~ Has downloading and using the app made you feel more confident about helping a child in a first aid emergency?

Definitely, it is good to know that I have the information on hand especially when I am out and about.

~ Are there any other topics you would like to see covered in the 'Learn' or 'Emergency' sections?

Drowning, shock, stuck items in noses, ears etc, impaled items, children with items stuck on them, eg fingers

~ Overall what star rating would you give the app? Please say where 1 star = poor and 5 stars = excellent 5

AnnMumsnet (MNHQ) Tue 07-Jan-14 11:28:00

Thanks for all the feedback from testers.

Am pleased to say Mummawalker wins the first aid learning pack from the British Red Cross (consisting of two Baby and Child First Aid gift cards worth up to £120, a first aid manual worth £10.99 and a compact first aid kit worth £10.99). Well done

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