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B&Q unloved rooms revamp - review thread for MNers getting stuck in! NOW CLOSED

(454 Posts)
TheOtherHelenMumsnet (MNHQ) Fri 17-May-13 11:30:29

This thread is for the 20 MNers who have been chosen by B&Q to revamp an unloved room in their home.

Those selected have been sent a B&Q giftcard to buy the things they need to give their unloved room a makeover. They've undertaken to complete the makeover by 3rd June, and will be keeping us up-to-date on how their revamps are going on this thread as well as posting photos.

Please do follow their stories and add your own comments if you want to show some support!

Below are the questions we'd like testers to answer but please feel free to add your own comments too. Please give us a bit of info about the room you're revamping and what you plan to do with it in your response.

- Why is your unloved room unloved? What do you want to change about it? What has stopped you until now?
- Where did you get your inspiration for doing up the room from? What sort of style are you going for etc?
- Have you had much help along the way with the revamp? If so, who from? And what sort of help - practical or ideas-based?!
- How did you find your shopping experience at B&Q? Were the staff helpful? Did you find anything in store you maybe didn't expect to beforehand?
- Did you use any of the help and advice that B&Q offer? This includes their videos on YouTube, leaflets and classes in store etc. If so, how useful was that help and advice?
- If B&Q could do anything more to help you next time you visit, what would it be?
- Have you had any feedback on what you've done with the room from family/friends? Has the transformation had a big impact on you and/or your family?

If you're not an official tester but would like to be in with a chance of winning a £200 B&Q giftcard, please post on this thread to tell us about your own room revamp successes (or failures!) - we'd love to hear from all MNers who have a room makeover story to share!

Thanks very much
MNHQ

TheOtherHelenMumsnet (MNHQ) Thu 13-Jun-13 15:39:48

Hi all - thanks very much to all the testers for participating in the unloved room revamp, and to all the non-testers who've shared their stories here. Here's a message from B&Q:

"Thank you for all your photos and messages about your Unloved Rooms. It's been great hearing all your stories. We'd love to help you all say goodbye to your unloved rooms, so if you are in need of a little more inspiration, or even just some good old fashioned help and advice then please check out our Mumsnet hub for more ideas."

I'm pleased to announce that the winner of the prize draw for a £200 B&Q giftcard is...

CMOTDibbler

Congratulations! I'll PM you to get your details.

ouryve Mon 10-Jun-13 19:39:22

I'm continuing my painting break - DH has blown the rickety front fence down and has managed to scrape the door frame and leave dirty marks everywhere, carrying fence posts, hedge clippings and tools through the house angry I might venture further up the stairs, later this week. No more work on the two door frames until a nice new front gate is safely installed.

gazzalw Mon 10-Jun-13 17:26:01

Looks good HappyHippyChick - it's amazing how many of us seem to have built in wardrobes to contend with :-)....

gazzalw Mon 10-Jun-13 17:25:25

Yes, DW still has flecks of paint in her hair and as we had a very busy weekend this last one, the landing remains covered in dismantled desk bits etc.......

The only problem is that doing this project has made me want to do other decorating, so I now have the contents of the futility room scattered throughout the kitchen and conservatory and white paint in my hair. grin

HappyHippyChick Mon 10-Jun-13 12:41:58

- Have you had any feedback on what you've done with the room from family/friends? Has the transformation had a big impact on you and/or your family?

Everyone who has seen the room has loved it, it is so different from how it was before, and just painting the built in cupboards drastically changed the look of the room.

The transformation has had a really big impact on our family, as I mentioned upthread, my two youngest ds's spend a lot of time playing there now as they can get to their toys and have space to play in, this means that they aren't watching any telly as they aren't in the room with the TV so don't think about it.

HappyHippyChick Mon 10-Jun-13 12:36:50

Ok so here is the finished room...

nevergoogle Fri 07-Jun-13 22:11:14

Aah, enjoying wine in my lovely new living room. Have been looking forward to this weekend all week. No decorating, just enjoying the room.

Cheers wine

gazzalw Fri 07-Jun-13 13:21:06

If it's any consolation, Ouryve, our "landing" is about three foot wide by about 10 foot long..... :-).

I made our loft into a 'den' - the children have been climbing up the loft ladder since they were about two :-). DW won't go up though which is how we like it because it can be a chaotic mess without her being able to complain too much :-)

ouryve Fri 07-Jun-13 13:13:23

You have a landing? Luxury! No landings or hallways in this house. We have a 3' square entrance lobby, back and front and a 3' square "landing" between the stairs and the two bedroom doors. The loft hatch is almost 10' above that. I never ever climb up to that loft. I find it hairy enough climbing up an extra foot so I can reach the circuit breaker to reset it all when it's been tripped by yet another power cut!

gazzalw Fri 07-Jun-13 12:44:07

Thanks for proving my point, Ouryve! As a PR exercise, I think whoever at B&Q investigated my 'blistergate' issue, massively shot themselves/the company in the foot! Whatever happened to "the customer is always right?". In the end I forwarded the online receipt to Helen to prove that we did buy it at B&Q! Also, I actually saw boxes of it in the branch I visited.....

Yes, we live in a smallish house too and apart from DW, are great clutter merchants grin. In fact, DW nearly dropped a tin of undercoat when she was doing DS's wardrobe and investigated the top shelf which is full of my art materials....such was the chaotic mess (as she saw it!)....

Half of the clutter from DS's room is still sitting on the narrow landing waiting to go up to the loft. So the clutter is just moving..... hmm

Wow. *spent and *voucher. I can't spell today grin

I'm usually a receipt checker too Londonseye when it's my own money wink. My excuse with this one is that I spemt £200 of the voycher in one go so didn't go through everything on the receipt. Sometimes I wonder how much I've lost over the years too! grin

Agree with you about clutter gazzalw, I'm still stepping over boxes! But I have the added issue of living in a small house and being a hoarder blush

ouryve Fri 07-Jun-13 12:26:29

They have a page about the naturepaint on the B&Q website! www.diy.com/diy/jsp/bq/templates/content_lookup.jsp?content=/content/marketing/naturepaint/index.jsp The link to view all paints goes to a page with no products on. It seems strange that they have it there, if tye've never sold that stuff.

gazzalw Fri 07-Jun-13 12:05:44

If feedback includes very jealous younger sibling, then yes we have! She loves it as much as her DB! SIL is the only other person who's seen it since the revamp and she's been impressed. She needs to redecorate her house but has so much clutter that it's virtually impossible...

I think that's the main issue once one's established in a house. It's actually the whole thing about "clearing the decks" to decorate effectively. It's just such a pain unless one has a very large house with lots of empty space in which to transfer the clutter from a room - most of us don't have that luxury!

Londonseye Fri 07-Jun-13 11:46:07

Thecat, they charged us twice for one pot of paint. I am a receipt checker now though after lots of other mistakes. Makes me wonder how much I have lost over the years!!!

I've just been putting together my list of 'what I spent and how much' and have discovered by looking at my receipts that when I bought my new hammer drill I was overcharged by £20! Really not impressed. Luckily I havn't used it yet so I'll be taking it back - but what is really annoying is that I got it from the large store I did my decorating course in which is an hour's drive. My local store doesn't stock this model and I'm not paying for delivery. Boo. sad

gazzalw Fri 07-Jun-13 06:25:52

- If B&Q could do anything more to help you next time you visit, what would it be?

I have a few constructive ideas here:

a) Accept gift cards online please! I'm not sure if your rivals do but it's extremely helpful and to be expected in the 21st Century! Not everyone who has a home has a car or has a B&Q very locally so it would be enormously helpful!

b) The reserve online for collection option didn't exactly work for us:DS and I made a special effort to collect three items in-store (which were not there to be collected on the relevant date). We didn't ever receive a phone-call to say they were ready for collection either. Not sure what happened there?

c) Please review the compatibility of your Walldoctor papers with eco-paints - I'm pretty sure there's something in the former which repels the latter (on the basis of our experience). You might not have had any complaints because no-one has ever used the Walldoctor products with eco-paints, rather than because there's no inherent problem.

d) It would be useful to know that there was someone on a Help Desk at the end of the phone to help with DIY catastrophes/emergencies such as we had with 'Blistergate'. Phoned the general number and was give a more appropriate number to phone. However they only operated twixt 9.00 am - 5.00 pm. I phoned before 9.00 am and left a message (which I was instructed I could do) with my phone number - no-one ever phoned back. We were basically left to solve our DIY disaster ourselves which we did, eventually. BUT I would expected a renowned DIY company to offer more and know more about their products (the person that Helen@MNHQ dealt with denied that they sold the eco-paint we'd used despite us having ordered it off their website (with my debit card not the gift card).

nevergoogle Thu 06-Jun-13 22:51:32

b&q lampbase with my first ever homemade lampshade.

nevergoogle Thu 06-Jun-13 22:49:44

after

nevergoogle Thu 06-Jun-13 22:48:18

before

nevergoogle Thu 06-Jun-13 22:46:53

after

nevergoogle Thu 06-Jun-13 22:45:29

before

nevergoogle Thu 06-Jun-13 22:43:51

after

nevergoogle Thu 06-Jun-13 22:42:08

before

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