Bad MC experience - who to complain to?

[SaltySeaBird]

I've just had a miscarriage and it's all very raw and emotional.

I had quite a bad experience at the hospital, left on a trolley alone in a corridor bleeding heavily for about 20 minutes while a woman stood about 3 metres from my feet comforting a very young baby. I wanted to move, I didn't want to lie and stare at her but no nurses came by and I didn't have a buzzer.

I feel really upset and want to make sure others there are treated better. Who is the best person to address my complaints too?

[SaltySeaBird]

Thank you. I'm still in hospital now but will fill that out when I get home X

[JBrd]

So sorry for your loss and the bad experience.

Ask for the PALS person at your hospital and contact them to put in a complaint. Be prepared that you might have to give them a detailed description of what has happened, but they should follow this up.