I find the treatment of customers in many shops simply shocking. Shop assistants seem to have to chew gum and are attached either to their mobile or chatting away with other cashiers or a friend and will let you wait quite happily. If you dare to say 'Excuse me ..' they will actually tell you 'I am busy, I will help you when I have time'.
For many personal services you have to pay, even if you cannot make it or they cannot make it. For example, if swimming lessons fall on Christmas Day or New Year's Day, there won't be a lesson but you still have to pay. If you want to cancel because of Holidays, you still have to pay. This seems with all sports, at least where I am based.
If faulty goods (or no goods) are delivered then it is the customers' fault. BY DEFINITION. It is never the provider, NEVER EVER.
People seem to be full of themselves, think they know a lot, whereas in many cases it simply makes you cry or laugh. Many pretend to have qualifications and it turns out they don't. So you pay a premium and then find out they are fully unqualified. Clearly no inspections whatsoever.
If a child falls of a climbing frame at school, it will take a considerable time for a staff member to come over, stroke the child over the head and tell it: 'So, now all okay, go and play'. No checks for bumps, no ice, no letter to parents.
Many parents to not seem to use car seats/booster seats (I thought it was EU law?). So at childrens' parties they are all bundled in a car, 8 on the rear seat, no seat belts, no seats.
Mind you, at my local Dutch Ikea store you can get tampons or sanitary towels, in case you need them, but don't forget they are called: female hygiene napkins. Don't dare to point out that this is slightly incorrect, because they will laugh in your face and tell you they are fluent English.
jessje all it means is that some people aren't very good at making friends. Honestly that is all it means. You have probably already spotted that the British version of politeness in a lift is to ignore everybody (so we can all preserve our illusion of personal space) whereas the French version is to say Bonjour to everybody in the lift! British people are naturally quite reserved on the whole but it doesn't "mean" anything.
I have Dutch relatives so am a little aware of the nature of Dutchness and it's not that different to the nature of Britishness (apart from the directness issue). Keep plugging away and you will find someone to break the ice with. I had this issue at the school my children go to for a few months - then something happened that forced me into close proximity with someone, we ended up laughing at each other's jokes and hey presto, ice broken. It turns out everyone thinks everyone else has loads of friends and is really cool when actually noone does or is.