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Tax credits have stopped with no notice and no warning, rent due tomorrow

(7 Posts)
NomNomNom Mon 26-Mar-12 22:09:32

My tax credits were due 4 days ago. I checked my account this evening (sadly after 8pm!) and noticed they didn't go in. Rent is due tomorrow. I am over £200 short. I have already arranged to borrow money from my husband (separated), but -

why?! I haven't moved house recently, not changed jobs, nothing has changed in fact apart from DD turning 3. So what's going on? Panicking slightly.
(Will obviously ring them first thing tomorrow morning, was just hoping for some advice before then so I don't have to keep fretting all night. Although I will anyway!)

NomNomNom Mon 26-Mar-12 22:10:00

Haven't received a letter by the way, so this is completely out of the blue.

CogitoErgoSometimes Tue 27-Mar-12 06:27:43

New income limits on tax credits come in on April 6th. If your income is over £26,000 and you have one chid (or over £32,200 and two chidren) you may no longer qualify unless there are other factors such as child-care costs or disability in the household. If your income is not in that bracket, it could be an administrative error. Hope you get it sorted out.

NomNomNom Tue 27-Mar-12 07:09:32

Thanks! I am far below that income.

It's just so unexpected because nothing has changed. confused

NomNomNom Tue 27-Mar-12 08:12:34

angry A letter from hmrc was returned because they sent it to my old address, so they suspended my claim. I had updated my address on their website several months ago. hmm

CogitoErgoSometimes Tue 27-Mar-12 08:16:55

If it's an address problem then you should be able to get it fixed via the Helpline. Did you get the post redirected when you moved or would it be worth doing at this stage?

daisydoodoo Tue 27-Mar-12 08:20:38

Nightmare! I sympathise they did the same to me, Unfortunatley rather than back date the payment they usually just add up what's left of your award to the end of tax year and then divide it over the number if weeks. In my case it meant I received an extra £4 a week.

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