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PPI - Gone to Financial Ombudsman Service?

(2 Posts)
googietheegg Tue 12-Feb-13 20:24:55

Any advice from clever financial types please?

googietheegg Sun 10-Feb-13 08:51:17

Natwest have really fobbed me off with my PPI claim - they agree I have been paying PPI but say I was not missold, but I believe I have proved that I was. They say I need to go to FOS now as they won't change their mind. So, I've written to the FOS yesterday. Anyone else dealing with the FOS for Natwest/RBS PPI? How long has it taken? I also sent a copy of my FOS form to my Natwest caseworker - was this a good idea or not? Can they change their mind so it doesn't have to go through the Ombudsman?

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