Mumsnet has not checked the qualifications of anyone posting here. Free legal advice is available from a Citizen's Advice Bureau, and the Law Society can supply a list of local solicitors.

PPI Claim questionnaire

(2 Posts)
JamNan Thu 11-Oct-12 12:10:21

I have applied for a refund of PPI payments and the bank has sent a huge five- page questionnaire. They have the account number so I don't see the need for all these complicated, nosy questions. To be honest is was such a long time ago I really can't remember and I worry that I will disqualify myself if I give a wrong answer.

Am I obliged to fill this in? Any advice as to how to proceed?

Rockchick1984 Thu 11-Oct-12 16:41:21

There's no automatic "right" to the money back unless it was mis-sold to you initially. The bank will have asked you to complete this to check if you were mis-sold the policy or not. You are under no obligation to complete it, but you won't be refunded if you don't.

Join the discussion

Join the discussion

Registering is free, easy, and means you can join in the discussion, get discounts, win prizes and lots more.

Register now