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I urge you all to look at PPI and any claim you can make.

(894 Posts)

You don't need one of these so called specialist firms to do it.

I have received an offer of £4221 from M&S in the post this morning.

All it took was a letter asking for my original signed application and then a claim form.

I started the process on 30th October and received my offer today for the cost of some paper and a couple of recorded delivery envelopes.

I am still waiting to hear from a couple of other lenders but what a fantastic start to the weekend.

Brightness, I had 2 loans with Welcome and didn't have account numbers or anything.

When filling the claim form in, I just gave them all of my details - d.o.b, address at time of loan etc and they found the details for me and processed the claim!

It was so easy, and I was actually told when taking the loans out that if I didn't take the PPI too, the loan wouldn't be authorized. It seems that this was standard practice for them.

BrightnessFalls Sun 15-Jan-12 19:29:40

where did you get the claim form from? Mine were in the past ten years. I assume I took PPI if thats what they told me to. In those days I would sign anything without reading it.

I downloaded it from moneysavingexpert website. There's heaps of useful info on there.

I'd link but I'm on my phone.

BrightnessFalls Sun 15-Jan-12 19:50:49

Thanks, who did you send the form to? Back to Welcome or, the company that is dealing with their affairs?

Tomorrow I will ring the office up where I got the loans from and see if they will give me information over the phone. I know theres at least two.

I sent it to their head office, by recorded delivery.

Good luck, let me know if you need links or other info, I'll be on laptop tomorrow so can send stuff then smile

mumatron Sun 15-Jan-12 20:47:20

tequila that's exactly what I was told. They also told me it didn't matter if I only worked part time (less than 16 hours)

Iirc the forms came with a return envelope.

lostboysfallin Mon 16-Jan-12 10:31:12

You don't need to prove they mis-sold it. They have money put aside for these claims.you are not losing anything by sending the form off.
You will get the refund plus interest.
Also, you can reclaim any charges, late £12 fees, or overlimit charges, again plus interest

BrightnessFalls Mon 16-Jan-12 11:55:09

I have just spoke to Welcome and, they cant give any details over the phone but they have told me to send a letter to their head office and they will beable to give me the details of my old accounts.

Lostboysfallin, how do you claim the late fees etc?

Brightness, good luck

lostboysfallin Mon 16-Jan-12 12:14:23

tequila, I'm not 100% sure, we used a company to do ours, and paid the fee, which is not really recommended now. I'm sure there must be a form for that too. Maybe on that moneyexpert site?

BrightnessFalls Mon 16-Jan-12 12:31:24

Well, I just called another number and they were very nice. They are sending me a claim form. I have had 4 small loans with them, only coming to about £6,000. Im sure I wont get much back but, it all counts.

AngryFeet Mon 16-Jan-12 13:02:07

I just called Egg and apparently there is a 12 week resolution period that they need to reply to you in. They did not receive the copy of my marriage cert that I sent though hmm (damn I knew I should have sent it by recorded delivery) so I have to send that again but the 12 week resolution period ends next Weds so hopefully I will have an answer soon. I am not expecting to receive anything to be honest but will go to the Ombudsman next.

I'll have a look lostboys, thank you.

Brightness, I think mine was for about the same and I got £2k back!

mumatron Mon 16-Jan-12 13:13:08

brightness good luck!

tequila shock that is a lovely amount of money.

my loan was only about £2000 so i'm not expecting much but it all helps.

BrightnessFalls Mon 16-Jan-12 13:17:24

goodness me!! What did you say on the form? that they told you it wouldnt go through unless you bought insurance?

Yes exactly that Brightness, and it wasn't a lie either!

I'm not sure whether all companies do this but, Welcome charged interest on top of the insurance premiums, so you get that back as well as a further 8% interest.

In actual fact, they first gave me £1k back (which I accepted), and then wrote to me out of the blue 6 months later saying they'd reviewed it and found they'd underpaid me so would I accept a further £1k? Erm, well, go on then grin

mumatron Mon 16-Jan-12 14:16:36

I've just called them to check what's going on with my claim and they said it's just being reviews and that I should hear from them within a week or two.

I still have an outstanding loan with them so I'm just hoping for enough to clear that off.

mumatron Mon 16-Jan-12 14:16:37

I've just called them to check what's going on with my claim and they said it's just being reviews and that I should hear from them within a week or two.

I still have an outstanding loan with them so I'm just hoping for enough to clear that off.

WhiteTrash Mon 16-Jan-12 14:24:32

Does it include ovdrdraft protection fee?

A Barclays get got me all confused once which ended up in my unecesarrily paying a protection fee on my over draft for years.

Or is this JUST loans?

lostboysfallin Mon 16-Jan-12 14:26:35

Whitetrash, I would say that's included too. Don't know for certain though

Whitetrash, if it's overdraft protection insurance, then yes.

I am currently just starting the process of claiming this back from Barclays after finding it on DH's account. It's been there since 1998 and he's never noticed it before hmm

Please could anyone advise me, i have got a letter ready to send to my mortgage company requesting a copy of my credit agreement? would that be the correct way, i was made to pay a one off PPI in order to get the mortgage.

How would i go about asking for this back after they have sent this? could anyone link me to a template letter?
Thank you.

Jackie, the template I used is under section 3 here

http://www.moneysavingexpert.com/reclaim/ppi-loan-insurance%23step3

Thank you Tequilamockinbird

doblet Mon 16-Jan-12 16:50:05

I claimed on my PPI. Gutted, as the amount I would have got back is mire than I claimed:-(

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