As a result of serious illness, I receive 24 hour care in my home. Recently some members of staff broke the electric garage door in our rented house, by trying to force it open manually despite me having added large neon signs stating exactly not to do that. In doing so, they broke it. I contacted the agency to ask their insurance to pick up - at least contribute towards - the cost of the repairs, and have received the following response.
"May I draw your attention to the following clause in our Terms and Conditions which is listed in your Care Plan:
The Client shall indemnify TMSL against any costs, claims or liabilities incurred by TMSL arising out of any Assignment and/or as a result of breach of these Terms & Conditions by the Clientâ??."
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Can this really be right? Or legal? I have indemnified them against abything, even preventable damage?
Please help.
Can this really be right
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Can this be legal?
2 replies
oxcat1 · 09/07/2015 14:15
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