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refurb phones wont refund me - any pointers?

(5 Posts)
quietlysuggests Wed 27-Mar-13 21:20:33

Message withdrawn at poster's request.

quietlysuggests Mon 25-Mar-13 15:57:15

Message withdrawn at poster's request.

Lonecatwithkitten Mon 25-Mar-13 15:38:55

Prh beat me sale of goods act it is not for for purpose. You purchased it to make telephone calls which you have not been able to do. Trading standards are often very helpful in this situation.

prh47bridge Mon 25-Mar-13 15:33:45

Tell them that you are rejecting the phone in accordance with your rights under the Sale of Goods Act. They could argue that you have left it too long to reject the phone but you are definitely entitled to a repair or replacement.

If you paid by credit card and the retailer refuses to co-operate you should contact your credit card provider and demand a refund.

quietlysuggests Mon 25-Mar-13 14:20:55

Message withdrawn at poster's request.

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