Hi,
Just after some advice.
We private rent a property through an estate agent and we took a 12 month tenancy agreement starting May 3rd 2012. The property needs work doing to it. When we moved in, the heating boiler kept turning itself off with error codes. We are still having the odd issue with it , despite sending her family friend who is a gas fitter, round 6 times. His course of action on the first time was to turn the radiators off (seriously). After kicking up a fuss , they moved a valve and seemed to fix it , but within a few weeks , back to normal. We had a bathroom window that wouldnt open and advised the estate agents on Aug 24th 2012 and it was only fixed beginning of this year after pestering and pestering. (the owner pays them to find tenants but she sorts her own trades people out to do repairs etc) The bath is cracked and is leaking. The leak is affecting the downstairs ceiling which now has a big stain. We advised the landlord early Sept 2012 and she has fobbed us off constantly. After hounding her , she sent somebody out , ripped the bath panel off and left it off. We now have the bath panel in pieces just left standing up outside the bathroom door as she has said she is short of money and cant afford to do the bathroom. We have 3 kids and all three have caught themselves on it and got splinters etc. We have had to drive 8 miles round trip most nights to shower the kids at my parents as if we run the bath we are sure it will come through the ceiling as its so soft and wet. We contacted the estate agent last week and advised we will no longer be paying any more rent until its fixed (something they agreed is the best action). She still hasnt responded to their messages to call them.
My question is, what rights do we have as she has ignored our requests to sort it for months and months now and we are paying market value rent for something that isnt worth it. Are we entitled to organise our own repair/replacement bath and deduct it from any further rent? Are we entitled to compensation as in real money, it has cost us approx 40 miles worth of petrol per week for the last 5 and half months which is alot of money.
Amy
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Hell with a landlord
8 replies
onlyhereonce · 14/02/2013 19:34
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