Mumsnet has not checked the knowledge, experience or professional qualifications of anyone posting on Mumsnet Talk and cannot be held responsible for any advice given on the site. If you have any serious legal concerns, we would suggest you consult a lawyer.

Parking Enforcement Notice received for stopping for 10 seconds at Luton Airport

(42 Posts)
coconut49 Wed 26-Sep-12 17:35:33

I have searched for parking fine posts and I understand that if you receive a parking fine from a private company (in this case APCOA at Luton Airport) it is not enforceable. I just want to check though!!
My DH had to pick up my DB from Luton airport. He paid a pound to wait in the 15 min waiting area but as DB had still not arrived after 13 mins he exited the drop off/pick up area and was going to drive around and enter again for another 15 minutes (cheaper to pay £2 than go to short term car park). Anyway as he drove out, my DB appeared (jumped out in front of DH's car to stop him!) and DB threw his luggage in the boot and hopped in. DH stopped for about 10 seconds. Apparently you are not allowed to stop on the roads and there are notices but you can't read all the details if you are not allowed to stop !
DH has received a parking enforcement notice, which he ignored as we had read the advice, and then a debt collectors letter saying he owes £131 now, which for stopping for a few seconds seems a trifle excessive! The debt collectors now keep phoning daily but DH is never in as he is at work (and they don't have his mobile no). As I take the calls, they just say it is a personal call and ask me to leave a message for DH to call them, which he hasn't so far.
Do you think he should give them a ring? What should he say?
Or should he write to them?
Any help is much appreciated. I know the advice is to ignore all the letters but I am worried that DH will be the one they decide to take to court.

prh47bridge Tue 18-Mar-14 09:47:43

They have NO legal ground

I'm afraid that is not true. They can now take action against the registered keeper of the car and are entitled to claim as damages any amount displayed on a notice at the site. It is still possible to win by showing the notices were inadequate. It is also the case that ignoring often works. But if they do take action they now have a reasonable chance of success.

stuzz82 Tue 18-Mar-14 09:14:52

DON'T PAY.
They are con artists. Apparently it is one 70 year old + dodgy solicitor. I received a fine for stopping for 10 seconds….disgraceful.
Do not respond to letters as they prey off fear - they know if you respond that you are worried and will then hound you.
They have no legal powers to enforce such ridiculous fines…..after a few letters that completely contradict each other they eventually stop……seriously….if you pay this you just make everybody else's lives difficult as they will continue to chase people.
The only people who can enforce parking tickets are the police and councils. They have NO legal ground and threatening you with bailiffs is a complete joke. They are never going to take action against 1 ticket….they would not win and it would cost them a fortune!
Hope this helps

tracyg2014 Wed 15-Jan-14 20:28:27

My son has been conned by these people, he let my husband out of the car by the lights at the airport and has been fined £128, with a letter threatening to send debt collectors, so he paid it, he had no other correspondence until today and it was back in Oct 2013, they are crooks !!!

greyvix Tue 27-Aug-13 09:26:53

I know this is a zombie thread, but we were in the same boat at Luton Airport on Sunday. Having never been there before, we were clueless where to go, and it was dark so the signs and notices were unclear. I did pay £2 to go in the car park, but after we had loitered in another area.
Have people successfully avoided the charge?

Collaborate Thu 04-Oct-12 09:16:34

All the convincing you/she'll need is contained in this thread. It doesn't gain any more traction by repetition.

timnicebutdim Thu 04-Oct-12 00:24:36

Hi i'll try not to repeat things too much but my girlfriend recieved 2 of these notices from APCOA a few months ago. After checking on the internet i advised her to ignore it.
She then recieved a letter from dept collectors....still ignored
And recently a letter from graham white solicitors which is starting to worry her a bit as she thinks her credit rating my be damaged now collectors are envolved.
For peace of mind, i told her to take these letters to the citizen advice bureau hoping they will tell her not to worry.
Unfortunatly, the old lady there told her she should pay the fine, which is over £200 now, and then appeal after if she wants to.
Please help me convince my gf against this as this seems to be the sort of advice Graham White would give!!

OttillieRidiculous Thu 27-Sep-12 22:28:48

Civil Enforcement Ltd were the tykes who kept writing to me. They gave up after I just ignored them.

Stay strong, Comrade grin

Ponders Thu 27-Sep-12 20:41:12

Martin Lewis is a very annoying person BUT he does do an incredible job grin

Ponders Thu 27-Sep-12 20:38:33

moneysavingexpert 'letter chains & court papers' for all parking "fines" (etc)

VivaLeBeaver Thu 27-Sep-12 20:37:40

I've had a letter muttering something about debt collectors and bailiffs, chucked it in the bin.

Bailiffs can only come after a court judgement. They've not taken me to court yet and I would love it if they did. I'm hoping they do, I'd love to see them in court and argue it out with them.

I showed her MSE but I feel guilty - I may yet crumble and pay them even though I know they are just chancers.
Parkingeye, according to MSE, are stayers and do 8 letters. By then I may crack grin

Ponders Thu 27-Sep-12 20:36:03

Parking Eye/Roxburghe

Same connection, Sue

They are ubiquitous angry

Ponders Thu 27-Sep-12 20:34:24

it may be passed on to Roxburghe, Beaver hmm

Sue, please show your mum this thread (or tell her about it anyway) & try to persuade her to ignore letters & hang up on them if they do ring; honestly, they are just chancers & there is no legal liability.

Mine are Parking Eye, I shall hope for no phone call.
Bastards.

VivaLeBeaver Thu 27-Sep-12 20:29:05

My idiots are called total parking solutions.

I got my ticket at work. In the staff car park, displaying my permit which I pay £10 a month for. However there aren't enough spaces. I was parked in a non space, but not causing an obstruction at all.

VivaLeBeaver Thu 27-Sep-12 20:27:14

Well it's been two and a half months since I started getting letters and I haven't had a phone call so hopefully I won't do.

I have a similar thing but worryingly in my DM's name - as I was driving a car reg to her. So I'm very tempted to pay the £80 to stop her getting worried. If they start phoning I will have to sad. I was planning to ignore, as per all the MSE advice, but I'm not sure she can.

Ponders Thu 27-Sep-12 20:19:48

I assume they get name & address from DVLC & then look it up in the phone book, so if you're ex-directory you may not get calls, Beaver - in fact I'd be very interested to hear about it if you do hmm

This lot aren't exclusive to Luton Airport though. What's your hassling company called?

VivaLeBeaver Thu 27-Sep-12 19:01:30

I'm currently ignoring similar letters, though wasn't at Luton airport so a different company.

They haven't rung me yet. Where do they get your number from? I'm ex directory so if they find my number I won't be happy.

OttillieRidiculous Thu 27-Sep-12 18:48:39

Ignore 'em and they'll get bored and go and find someone else to bully. The sad thing is most people will just pay up sad

coconut49 Thu 27-Sep-12 17:29:30

Yes, the debt collector is Roxburghe And then Michael Sobells letter, solicitor (graham white - solicitors headed paper.
But I will ignore them all now and be strong - thank you!!!!!

prh47bridge Thu 27-Sep-12 13:16:36

Agree with Ponders. Don't engage with them at all. That will only encourage them. If you ignore them they will go away.

I presume the debt collector is Roxburghe. Anything you receive from Graham White of West Byfleet is likely to be from Roxburghe, not the solicitors. Graham White has just one solicitor who is now well into his 70s.

Ponders Thu 27-Sep-12 13:08:33

yes, it is scary at first - the letters are very convincing

but after a while, & especially when you realise how many other people are in the same boat, you can relax about it & laugh at ignore their efforts grin

coconut49 Thu 27-Sep-12 13:03:35

YES that's the number!!! But don't have caller display. They seem to call around the same time (about 4.45 pm) so yesterday I let the phone go to ansafone and when I did 1471, it was that number. But they didn't leave a message.
It's just a bit scary as we have never been in such a situation before!
And prh47bridge - He wasn't riding a horse so guess he is ok then!! grin

Ponders Thu 27-Sep-12 12:25:47

no, don't respond at all, not to letters or calls!!! (keep the letters though - they follow a set circular pattern, it's quite entertaining to compare them)

when they ring & ask for him

ask who's speaking
say 'just a moment'
mute the phone
go away

don't engage. they will hang up after a while grin & gradually will call less & less.

or, if you have caller display, they will probably use this number

01932 332048

so if that comes up, just don't answer.

Join the discussion

Join the discussion

Registering is free, easy, and means you can join in the discussion, get discounts, win prizes and lots more.

Register now