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Pedagogy Manager required to work on government contract for a language training supplier(1 Post)
Language Services Direct is a leading language training consultancy in central London. We manage and deliver language training programmes for a range of clients including investment banks and government agencies. One of our major clients is the Foreign and Commonwealth Office. We run the FCO Language Centre in Westminster. We are responsible for delivering all language training (with the exception of French) for FCO staff preparing to move to embassies around the world and those who are maintaining existing language skills whilst working in London.
We are looking for a Pedagogy Manager to assist us in managing the quality of teaching delivered across this contract. Please see the job description below for more details.
FCO Contract Pedagogy Manager - Job Description and Person Specification
To ensure the FCO maximise the return on their investment (and LSD achieve their KPIs) by effectively managing the quality of teaching delivered by Language Services Direct for the FCO.
The Pedagogy Manager will work at two sites our office near Borough/London Bridge and the FCO Language Centre in Westminster. Time spent at each site will be determined by operational needs.
Recruiting, supervising and developing Lead Teacher Team
oRegular meetings with Lead Teachers to ensure consistent approach across FCO courses
oEnsuring that Lead Teachers are making their own efforts to keep up to date with developments in their own language field (e.g. by attending teacher training where available - for example the British Chinese Language Teaching Society conference)
oAnnual appraisals of Lead Teacher performance
oRegular review of Lead Teacher role and workload/remuneration
Teacher Lesson Observations
oWorking with the Excellence Manager to deliver training for observers, to ensure consistency of approach in evaluation of lessons
oManage the teacher lesson observation schedule, including deciding on high-medium-low priority observations
oLiaise with relevant staff (including Lead Teachers) to ensure observations undertaken as scheduled
oMeet teachers to provide feedback following lesson observations; work with Excellence Manager/Account Manager to put in place Personal Improvement Plans where required
oConduct specific Lesson Observations at scheduled times
oWork with Excellence Manager to evaluate observation results and decide on appropriate actions related to specific teachers/the teaching team
oPlan the teacher development workshop schedule, giving consideration to FCO specific language training needs, and developments in the field of language teaching
oWork with Excellence Manager to plan and direct attendance according to current teaching team strengths/weaknesses
oDeliver relevant workshops where scheduled
oMeeting teachers for regular appraisals and feedback
To report regularly to management and colleagues on progress/opportunities/issues
oIndividual and overall teacher performance
oOffer solutions to such issues (e.g. creating and implementing Personal Improvement Plans for weaker teachers).
oRecommendations for improvements in service/procedures relating to management and development of the teaching team
Keeping up to date with developments in the field of language teaching and cascading down to the Lead teachers and wider teaching team
oAttending at least one annual conference in teaching and learning (e.g. British Association for Applied Linguistics Language Learning and Teaching SIG' )
oKeeping up to date with workshops and training events taking place in London and attending or arranging for Lead Tutors to attend
oReviewing language teaching journals (Language Teaching; Journal of Second Language Teaching and Research)
oEvaluating the ideas presented at conferences/in journals/training events
oReviewing and selecting teacher development materials to be added to the Resource Centre
Working with key staff members to decide on suitable teaching techniques and methodologies to promote within the language centre team
oActing as lead on this project, with the assistance/advice of the Excellence Manager, Centre Manager and Lead Teachers
oEnsuring that teacher development opportunities (e.g. workshops) are underpinned with a strong methodological focus and academic rigour
Attending meetings/briefings with FCO Languages Unit/Language Specialists
oDevelop and maintain thorough understanding of FCO specific language training needs
oKeep abreast of changing/developing requirements
oConducting briefings with Lead Teachers/wider teaching team to cascade down information from FCO briefings
oTake appropriate action to ensure consistent approach to delivering requirements across all FTLT teaching teams
Managing the academic content of the Virtual Learning Environment (Moodle based)
oMonitor and encourage usage of VLE by Lead Teachers and Teaching Teams
oWork with Lead Teachers/wider teaching team to advise on suitable material to upload and ensure this is being done regularly
oEnsure all general and language specific resources are up to date
To manage specific projects as and when required, e.g.
oManaging the commissioning of detailed Course Content plans with Lead Teachers
oPublicising CPD opportunities available to teachers at other institutions around London
Qualifications, Experience and Skills
Postgraduate qualification in teaching language to adults, eg
oMasters, PhD, DELTA, PGCE/PGDip in Further Education
At least 2 years working in a management position within a language school or university language centre (e.g. ADOS, DOS, Team Leader/Supervisor)
Native speaker of English or minimum C1 English in all skills areas
Minimum 5 years experience teaching languages to adults
Experience managing or creating resources for language centre
Experience delivering teacher training workshops
Computer literate, with demonstrable working knowledge of the following:
oMicrosoft Office (Word, Excel, Powerpoint, Outlook)
oInternet as a research and resources tool
oVLE (ideally Moodle)
Excellent administration skills, with an organised and structured approach to work
Able to work independently and manage own workload effectively
Strong relationship building skills successful candidate will need to be able to develop excellent working relationships with internal and external stakeholders
Excellent communication skills successful candidate will need to report at director level (internally) and will communicate directly with clients at a very senior level. Candidate therefore needs to be able to communicate effectively at all levels.
Commitment to quality assurance. Although this is an academic management role the successful candidate will have good business-sense as well. They will understand the positive effect of academic rigour and consistency on our service provision at a wider level.
Salary £30,000pa pro rata
25 days annual leave pro rata, plus bank holidays
28 hours/4 days per week
Flexible working requests will be considered
Childcare voucher scheme
To apply please email louise.knopp@languageservicesdire
The closing date for completed applications is Monday 8th September. Interviews will be held between 15th and 19th September.
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