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Dualit toasters -worth the money?

(56 Posts)
tubsywubsy Mon 28-May-12 18:22:24

We've got through loads of toasters in the past few years. They always seem to short out /go up in flames/just stop working. Our current model is the worst ever, it takes an age to toast bread to a satisfactory degree and the slots are too small for most slices, so you have to stop half way and turn the bread around to get it evenly toasted.Every time we go to buy a new one, we look at the Dualit toasters, but baulk at the price. I guess though, we could have bought one by now with the amount we've shelled out for all the others. So, are they any good and should we go for one this time? Your advice/ experiences would be very welcome.

Ruthchan Mon 28-May-12 18:40:31

They really are excellent.
They are sturdy, reliable and convenient.
The relatively wide slots are great for thick cut bread and you can control them well with the timer.
Well worth the money.

Taffeta Mon 28-May-12 18:43:18

We got our as a wedding present 10 years ago. Its fab.

The best thing? The cage. Great for hot cross buns and all manner of awkward shaped items that would otherwise get stuck and make your house smell of burnt toast for evermore.

Deux Mon 28-May-12 18:49:15

We have had ours for 10 years and it's been fab. Went through goodness knows how many toasters in the previous 3 years.

My understanding is that all parts are replaceable so in the event of needing a new part, it is easy to fix.

We also bought a Dualit kettle at the same time and no problems there either. If you mooch around online you might get a good deal. Ours were new from an eBay seller and saved a massive amount compared to the high street

notcitrus Mon 28-May-12 19:01:46

No. My dad got one and gave me the old cheapo one to take to college. By Christmas he wanted to swap. Takes forever to toast and doesn't pop up so you never know its done until its cold, defeating the purpose of not popping up. The ticker carries on ticking after it stops toasting.

Lindax Mon 28-May-12 19:05:06

Got ours last year when we got the kitchen done (matching kettle / toaster in red) and they look fab, the quality and feel of them is fab, but.........

IMHO the toaster makes great toast, but is slow. So if you are doing lots of rounds of toast every morning it may annoy you.

Also kettle is slow and quite noisy.

But even with these faults, they look and feel of such high quality I would buy again.

RedRosie Mon 28-May-12 19:08:42

I love mine. I got it for my birthday grin

I appreciate that's odd.

ggirl Mon 28-May-12 19:13:50

meh! it's ok
ours keeps leaving one side of bread untoasted despite the switch being on the correct number
not worht the money imo

nowwearefour Mon 28-May-12 19:21:33

we got one for a wedding gift and it was rubbihs. we got rid of it. didnt work and we couldnt get a replacement for some rubbish warranty reasons i wouldnt get one again.

mummytime Mon 28-May-12 19:29:20

Ours is older than our oldest son, so over 16 years old. I still love it.

If it didn't work properly I would complain (if new) or get it fixed.

GiveTheAnarchistACigarette Mon 28-May-12 19:29:51

I love mine, had also got fed up with cheaper toasters being crap, even Which best buys. I'd used Dualits lots in work settings and know they last forever.

I like that they are made in Britain, that you can replace the elements and that there is little to go wrong. I like the fact that it is a simple mechanical device, it just heats and that is it, no frills, no bells and no whistles.

Tall slices of bread do need turning, but I am happy to live with that minor inconvenience!

whenyouseeitwaveorcheer Mon 28-May-12 19:30:59

My Mum bought one three years ago and it's just packed in and not under warranty so a big, fat waste of money.

oohermrs Mon 28-May-12 19:36:09

We had one for years and it stopped toasting on one side. Couldn't get it repaired so bought this instead m.johnlewis.com/mt/www.johnlewis.com/231078608/Product.aspx
You can sit there and watch your toast brown, my DSs love it.

Iggly Mon 28-May-12 19:41:26

Yep like the dualit. Feels sturdy and makes great toast. That said, I had a cheapie Phillips one which lasted 6 years and was still going strong when we DH gave it away. Saw me through my student days - was a fab little thing.

If the timer keeps ticking it means something is wrong with it.

MrsApplepants Mon 28-May-12 19:42:59

Love our dualit, had it 10 years and still going strong!!

LunarRose Mon 28-May-12 19:43:06

Love love love my dualit toaster!!!!

I love the way you can take to toast out extra hot without any cooling and I swear it tastes nicer than normal toast [deluded emoticon]. I have total control over how brown I want the toast and if your toasting lots in a row it gets quicker because the heating element stays hot.

Mines been going 6 years. I have a cool limited edition promotional marmite one!!

I want a 4 slice one though

Catsmamma Mon 28-May-12 19:47:41

make sure you don't buy the more modern cheaper versions....they are very poor value and just trade on the name

we have one that is about five years old, and aggravatingly the timer sticks, I have had it apart and fixed it twice, but I think we need a new timer which i think you can get on ebay

They are slow, but that is because they TOAST the bread and don't just colour the surface, your toast will be crispy and toasty, and not just brown flabby bread.

fossil97 Mon 28-May-12 19:49:25

Had ours for 15 years, it is the classic 4 slice one. The only thing is if you have turned it off at the wall you can inadvertently time your toast instead of cooking it.

SpringHeeledJack Mon 28-May-12 19:50:50

I still think grill toast is the nicest

you can do fuckloads at once and it doesn't go flaggy like toaster toast

my kids disagree. They like things what go ping and take up room on the worktop.

Catsmamma Mon 28-May-12 19:52:08

oh fossil.....the toaster plug is also the steamer plug so if that has been on I never remember to check and my toast is never done!

DAMMIT!

ZuzuBailey Mon 28-May-12 19:54:38

Mine is all right. It toasts the bread, but not marvellously as I would expect for £70+!

The best thing about it is it looks nice and the round black plug goes well with my black nickel sockets.

Back2Two Mon 28-May-12 19:57:26

No. Not worth the money. Often one sided for no apparent reason. Lovely toast but bugs me too much with being inconsistent

Monty27 Mon 28-May-12 19:59:24

Ggirl I'm with you, mine toasts one side too, it's cos an element has gone. 40 notes (no pound sign) to replace grrrrr. Didn't have it that long either.

kateand2boys Mon 28-May-12 20:01:33

I love mine, it toasts really evenly and looks so nice sitting on the work surface.

I too, have not turned the socket back on and timed the toast, not toasted it.

nowwearefour Mon 28-May-12 20:46:36

to all those whose toasted only on one side-that was our problem too. unbelievable to then have to pay to get fixed when was only a couple of years old. grrr.

fossil97 Mon 28-May-12 21:23:38

You can also fire crumpets right across the room if they are well done <childish>

fossil97 Mon 28-May-12 21:24:50

Try Nisbets who sell to the catering trade, they have Dualits at good prices and in their interests to be reliable.

tubsywubsy Mon 28-May-12 21:35:35

Well, thank you for all your replies. Had to go out to a tedious meeting, so it was fab to see so many responses on my return. It looks like those of you who are happy with your toasters bought them some time ago, so perhaps newer models are not as good as older versions.

SoupDragon Mon 28-May-12 21:50:51

Very happy with mine - but it's 15 years old. I've replaced 1 element since i got it but apart from that it has been wonderful.

I've also got the impression that the newer ones aren't as robust.

Those who are complaining of one sided toast - the replacement elements are under £10 and you just change them yourself. It is not rocket science.

Wouldn't buy again. Have one sided toast and the clockwork thing broke. It cost £38 to get repaired and I still have one sided toast.

Thanks for SoupDragon I shall investigate the replacement elements. Are you sure I won't be electrocuted?

SoupDragon Mon 28-May-12 21:58:20

I wasn't grin

IIRC, you just unscrew one, take it out and slot the new one in. The screws were a bit fiddly as they were at an angle but that's it.

SoupDragon Mon 28-May-12 21:59:17

I got my element from Dualit (who have an extortionate delivery charge - other places sell them though) and it came with easy instructions.

Ooh shall give it a go then. Will be sure to post a photo of me with crispy hair if it all goes wrong...

SoupDragon Tue 29-May-12 07:28:14

Unplug the toaster before you start wink

cerealqueen Fri 29-Jun-12 22:40:03

DO NOT get a new model, just to reiterate. We bough a four slice one (two long slots) in cream, £80 ish, looked the business but was utterly shite and the customer service was dire as we tried to get it looked at (it burnt one side and you could only use one setting) and they said nothing wrong with it. In the end, John Lewis took it back. They don't sell them now - NOT BLOODY SURPRISED!!!!

satine Thu 01-Nov-12 08:29:55

I was just thinking, as I sit here eating a roll toasted in my trusty 4 slice Dualit, just how fabulous the toaster is. It was a wedding present in 1998 (it's outlasted my marriage, by the way) and other than replacing one element (simplicity itself to do, full instructions given) it has worked tirelessly, survived three house moves, toasted everything and looks stylish.
I'm definitely feeling the Dualit love!

VioletStar Thu 01-Nov-12 08:42:44

Agree with poster above somewhere who said don't get the cheaper colour coordinated ones. My DS had one and it lasted two minutes. Get industrial one - had mine years and has outlasted the four she's had in same space of time ( and more cost)

Bluegrass Thu 01-Nov-12 09:04:47

I can't help but have a sneaking suspicion that some people who complain about bread only toasting on one side are putting it on single slice but putting the toast in the wrong slot (as that is exactly what happens).

I also don't understand the complaint about lack of a pop up meaning your toast goes cold. It takes about 2 mins from a cold start. If you wander off to watch Lord of the Rings I guess it might be cold by the time the credits roll, but as long as you come back within 5 mins to eat it then it should be nice and, er...toasty.

noddyholder Thu 01-Nov-12 09:06:34

The ticking noise irritates me but the sandwich bit is great for a quick snack without mess

MaureenLove Thu 01-Nov-12 09:13:21

our wedding present thick and thin has just gone after 16 years

i dont WANT a huge dualit one - plus i think they are a style cliche, has anyone got a SMALL one that doesnt hog the kitchen?

noddyholder Thu 01-Nov-12 09:15:16

They are a design classic not a style cliche grin. Russell hobbs do good normal toasters

ouryve Thu 01-Nov-12 09:15:54

Yes - sick of £20 toasters dying spectacularly within weeks of the warranty ending, we forked out £80 for a dualit, figuring that if it lasted 4 years, we'd break even. We've had it 8 years now.

Loads of the parts are replaceable and there's no electronics to fail. It's all simple switches and clockwork!

MaureenLove Thu 01-Nov-12 09:16:09

they are like WEDDINGL PRESENT klaxon

plus the cost! they saw you all coming

ggirl Thu 01-Nov-12 09:17:33

our dualit is crap
only toasts one side half the time , it's a lucky morning when you get both sides done

noddyholder Thu 01-Nov-12 09:17:36

I am not married! Ours is about 15+ years old i think.cheap ones do break but they also make toast so you take your chance. Dualit do a cheaper range lighter weight and smaller but still quality

MaureenLove Thu 01-Nov-12 09:18:19

htey are so BIG - they used to do side by side years ago - i want one of those

ggirl Thu 01-Nov-12 09:18:46

didn't realise this was an old thread and i'd already posted

noddyholder Thu 01-Nov-12 09:18:48

thats the one i have

ouryve Thu 01-Nov-12 09:23:14

Maureen - we have the simple 2 slice one. It sits quite happily at the back of a very crowded worktop.

IAmSheWhoMustBeObeyed Thu 01-Nov-12 09:27:46

Not sure I would spend the money new but mine was a present from my mother. It is over ten years old. Toasts one side of one slice at the end so hey, I turn it halfway. I love the fact it is simple and mechanical. There are no complicated or hidden electronic bits. Very basic really but great to use.

Disappointedbuyer Thu 01-Nov-12 09:29:46

The one I am looking at is a 4 slice NewGen which is not the cheaper model. Should I avoid it? I can't find the original one in the shops any more.

noddyholder Thu 01-Nov-12 09:29:55

i think the toast stays hotter longer

Bluegrass Thu 01-Nov-12 09:58:16

You see them a lot in cafe's, hotels, even in the halls of residence at my old uni - lots of places where durability and cost rather than "style" are a big consideration. Often they are old warhorses too that have clearly been there for years. I think that is a good sign.

jlearner Thu 27-Dec-12 09:59:27

I got mine as a wedding present in 1995 and it's only just starting to show it's age, I think the elements are finally going, but it's been completely amazing for 17 years and outlasted my marriage by a decade. I'm definitely going to replace it with another Dualit, just got to decide which one.

RooneyMara Thu 27-Dec-12 10:15:29

We got one about a year ago after I saved up a load of M&S gift cards for a couple of years, and using a special offer code. (could never find any clothes I liked in there!)

It's really good...saying that I had our Morphy Richards one for about 7 years before that, and it's still fine, and in the cupboard as a spare blush but the dualit does 4 slices and is brill.

The timer used to annoy me but now I appreciate being able to set it for specific bread types etc. Only thing is I worryabout using it for two slices, as it says using the slots without any bread in them can damage the elements, and I know it heats up one side of the third slot iyswim. Sometimes I bung in the end bit of bread which gets toasted on one side.

PigletJohn Thu 27-Dec-12 10:16:43

You don't have to buy a new one, you just repair it.

That's the whole point.

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