Well, sadly that didn't work for my machine but will still regularly make sure those holes are cleaned. However, since leaving it this morning on a 90 wash with bleach! I've realised that it not only is not taking the conditioner, it is actually filling the conditioner compartment with water. So will carry on searching for advice but if it comes to having to pull the machine out and disconnect pipes or anything, I'm afraid I'm going to have to find a man! lol!
Mine was the same, the fabric conditioner draw was holding water and softener, take draw out, pull off the part that says MAX, look under inside the tube, clean out with hot waster and scrape the gunge with a screwdriver, it is this gunge thats is preventing the softener from overflowing into the pipe, put back together and it should work, Mine did