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How long does it take for a hospital referral?

(32 Posts)
FluffyBunnyGoneBad Thu 23-Apr-09 23:17:01

Was (apparantly) faxed urgent by the GP on Monday. I called the hospital today to see if it was faster to go private but they have not recieved a referral from the GP yet. How long is the normal wait?

Really does depend. My last referral took 45minutes!

FluffyBunnyGoneBad Thu 23-Apr-09 23:21:23

grin Ahh, I tried to phone the doctors surgery but no one was answering. She said she'd ax it as urgent as there were no appointments until June and she didn't want me to wait this long. I'm not sure what to do now.

It really does depend what ut us, Mine was for an acute problem which needed immediate exploratory tests.

If it was a referal for something less lifethreatening it could be 2-4weeks before you hear (I guess) several months before the actual appointments.

The probably a full scale of things in between...

nancy75 Thu 23-Apr-09 23:24:20

it really depends what its for, if they have no appointments until june you may have to wait that long if you want to get seen privately you just find out the name of the person you want to see, ring the hospital they work from and make an appointment, get a copy of the referal from your doctor and take it with you.

FluffyBunnyGoneBad Thu 23-Apr-09 23:26:43

Neurologist, possible MS, pins and needles in my feet. Not life threatening though. I'm a bit concerned that she said she'd fax it on Monday and they don't have anything yet. I'm impatient!

chipkid Thu 23-Apr-09 23:27:03

depends on the urgency-with a breast lump-referred on the thursday, seen the following tuesday.

FrankMustard Thu 23-Apr-09 23:28:14

Depends on what it's for. If you've not already done so, I would check with your gp that the referral did go through ok.
Some referrals have a specific time frame in which they have to go through (my gp surgery told me referrals for breast lumps result in appts within 2 weeks from date of referral for example) so you could find out what the time frame is for your particular issue.

FluffyBunnyGoneBad Thu 23-Apr-09 23:28:15

Do I need to have more patience?

FrankMustard Thu 23-Apr-09 23:29:20

No, if you're concerned and were told it would be done urgently but the hospital haven't yet received anything, I would go back to the gp and ask. Good luck.

FluffyBunnyGoneBad Thu 23-Apr-09 23:29:39

I know about the ?cancer 2 week deadline, normal for non urgent is 12 week wait, I don't know what urgent should be though IYSWIM.

CandleQueen Thu 23-Apr-09 23:29:53

DH waited 10 days for urgent referral for gastro-intestinal consultant.
Ask your GP to resend request because these sort of things very often get lost.

FluffyBunnyGoneBad Thu 23-Apr-09 23:31:47

smile I'll try and call them again tomorrow. Am I supposto be checking up to see if the hospital has recieved this though. I wouldn't have phoned but would have made a private appointment if the wait was long.

FrankMustard Thu 23-Apr-09 23:37:47

Good luck

FluffyBunnyGoneBad Thu 23-Apr-09 23:38:22

smile Thankyou

CMOTdibbler Fri 24-Apr-09 08:15:04

Faxes so often get lost it needs chasing. I found that a referral done within the same hospital from one consultant to another managed to get lost until I chased it

FluffyBunnyGoneBad Fri 24-Apr-09 13:51:39

It's missing hmm The department where the gp has faxed it is moving to another hospital and no one knows where it is. The GP's faxed another one. I wonder where this one will end up. This is getting past silly now.

FrankMustard Fri 24-Apr-09 14:10:29

Doh! Good thing you chased it up.
Hope it gets sorted soon.

FluffyBunnyGoneBad Fri 24-Apr-09 14:22:29

Soo annoying. angry I can't get through to the other hospital, it's not on the system though. I've no idea where the new fax will end up.

I'd call the GP's secretary and be charming. Ask her to resend it? Alternatively, ask her the name of the neurologist you are being referred to and then call their secretary....

FluffyBunnyGoneBad Fri 24-Apr-09 14:31:26

She's sent it again. I've no idea whom to though. They have built a new hospital where I live so they are in the process of transfering most of the old hospital to the new one. It's mega efficient to misplace an urgent referral hey!
The GP's secretay said the referral was not for one particular consultant and are only making appointments at the new hospital but there's no one picking the phone up. The referal would have been sent to the old hospital if this makes sense so it will still have to find it's way across the city.

cheshirekitty Fri 24-Apr-09 21:49:35

I had post menopausal bleeding. Doctor faxed referral on Wednesday, it was received and actioned on Thursday. I got an appointment to see specialist on the Monday.

cheshirekitty Fri 24-Apr-09 21:50:29

But it was a cancer fax referral, so it might have been actioned faster.

FluffyBunnyGoneBad Fri 24-Apr-09 22:06:02

I called (again), the hospital have recieved neither referral faxes from the GP, the appointments woman said that I probably wouldn't get an urgent appointment for another 2-3 weeks from when they find the form, meaning it will take about a month for an urgent appointment. If it's not deemed as urgent it will be longer so I called the private hospital and have an appointment in 10 days as the consultants off next week. It seems rediculous to have to do this.

CandleQueen Sat 25-Apr-09 10:08:54

Thank goodness you know what's going on now.
There are so many cock-ups like this in hospitals. I'm glad you were able to chase it up.
Hope all goes well at the private appt. [very un-MN {hug}]

FluffyBunnyGoneBad Sat 25-Apr-09 12:42:19

[Thanks] I feel quite bad being able to pay for the appointment when there are people worse off and probably more in need that will have to wait longer because they can't pay. sad I'm a healthcare student so it's usful to see the cockups from a patient perspective.

Try to look at it another way, you being able to pay means someone else will be seen quicker on the NHS. I hope you get some answers soon, I've been following your posts and I know how I'd feel in your shoes.

FluffyBunnyGoneBad Sat 25-Apr-09 19:26:41

smile Thankyou.

The irony is that the GP is faxing it as it is urgent, so is trying to save time. Is there any way you could ask for a copy of the letter and take it there yourself?

I don't know much about going private, but won't the consultant still need to letter from your GP? I'm not making a judgement about it, but seems to me that ability to pay still means though that they will need your notes etc...

FluffyBunnyGoneBad Sat 25-Apr-09 19:42:48

The woman on the phone said they have to 'assess' it once they find it to see if they think it's urgent hmm If it's not, I'll have to wait until about June for an appointment, if it is it could be 2-3 weeks once they find the form. I contacted the consultant's secretary yesterday (at the private hospital) and explained that the referral was somewhere between hospital A and hospital B and no one knew where it was. She laughed and asked for my GP's details so they could get hold of the referral.

Good move -- the consultant's secretary is your friend! smile I've always found them really helpful and the power behind the throne grin

FluffyBunnyGoneBad Sat 25-Apr-09 20:56:18

Yup. smile We all know who's in charge and it isn't the doctors!

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