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have you ever complained to the health service ombudsman and what was the process like

(1 Post)
lighteningmcmama Sun 28-Jun-15 23:37:38

hello

i am formulating a complaint to the ombudsman about the birth of my daughter, having received a useless response from the hospital to my formal complaint

if you have complained to the ombudsman i would love to know how you found the experience.

i'm finding it odd that i cant send them my original letter, they only want a summary of what happened and then the trust's response.

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