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Will I still be able to access my e-mail if.......

9 replies

yelnats · 10/01/2008 22:28

So tomorrow we change from BT Broadband to Talk Talk broadband - will I still be able to access my bt email accounts?

Please someone help urgently - I need to know cos if not I need to now notify everyone that my address is changing.

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PillockOfTheCommunity · 10/01/2008 22:29

no, I don't think you will, not sure on that, but I lost mine when I changed, although it was some years ago

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somersetmum · 10/01/2008 22:35

Are you accessing your email via outlook? If so, you can create a message rule NOW to forward all emails to your new email address (if you know it). I did this when we left our ISP and still received emails from my old address two years later.

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K20 · 10/01/2008 22:35

no, not unless you have a few days left on your BT contract before it is terminated. I'd get on pretty sharpish and email everyone in your address book letting them know your new address and making a note of all the email addresses as well

when you kno your new email address, email anything you want to keep from your old account to your new one

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mumemma · 10/01/2008 22:39

Yes you can, you can pay £1.50 for Premium Mail - I did the same thing a while ago when changing from BT Residential to BT Business:

www.productsandservices.bt.com/consumerProducts/displayProduct.do?productId=CON-16440

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mumemma · 10/01/2008 22:39

Sorry £1.50 per month

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yelnats · 10/01/2008 22:44

I dont know when BT broadband connection stops completely I just know that we go live with talk talk tomorrow- I really dont know much about this stuff. I dont know my new email address yet either. Damn!! Wishing I hadnt bothered changing now!Mind you it really will save me a fortune!

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yelnats · 10/01/2008 23:05

someone please tell me i will be able to?

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mumemma · 10/01/2008 23:59

Yelnats, yes again - see earlier post, you can, you can pay £1.50 per month for Premium Mail - I did the same thing a while ago when changing from BT Residential to BT Business - I assume you have a btinternet.com or btopenworld.com account:

www.productsandservices.bt.com/consumerProducts/displayProduct.do?productId=CON-16440

Your existing account will continue for a couple of months anyway but you'll need to switch to the premium account and pay for the email account to stay open.

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mumemma · 10/01/2008 23:59

Sorry, link is www.productsandservices.bt.com/consumerProducts/displayProduct.do?productId=CON-16440

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