iPad/iPhone and email issues

(3 Posts)
Fabellini Fri 18-Nov-16 09:36:14

I have an iPad, and a new iphone6. I also have a hotmail.com account. It has had the same password for a long time. This morning my iPad and iPhone won't connect to Mail because they say the password is incorrect. I am being directed to settings.
The password hasn't changed! I can go on to safari and search for hotmail and log in that way, so I don't understand what's going on. My iPhone is doing it too...presumably because they're connected?
Can someone please help?

widowerbutok Fri 18-Nov-16 18:25:15

Googled the problem and found this. Hope it helps

answers.microsoft.com/en-us/outlook_com/forum/oaccount-omyinfo/outlookhotmail-keeps-saying-password-is-wrong-or/2235eb29-1548-478f-9f20-d802b7a9de8f

Fabellini Wed 23-Nov-16 10:52:20

Thank you so much! Hasn't resolved the issue completely, but I've downloaded the outlook app so at least I can see emails on iPad again.

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