I don't really understand what I'm asking for as I don't know anything about mobiles and tech stuff, but am hoping someone will be able to help.
Ds1 (15) received a new android smartphone last week. We are tied into the contract for two years. In spite of being told not to fiddle with it and break it like he did last time DS managed to meddle enough to stop it working. He says he tried to install a custom rom (Cyanogen mod) to get rid of 'bloatware', which he claims slows the phone down. The new mod didn't work and neither did the phone. Fortunately, DH managed to restore the phone to its factory settings, but DS can't use it because it looks different now and he wants it back to how it was. Before you say he sounds like a spoilt brat (I know), he has ASD and OCD and this is all part of his obsessiveness. He's actually in a terrible state about it all.
So, he now has a phone that works, but the screen looks different from how it looked when he received it. He says he wants a 'back up of the default stock rom' .
The worst thing, for me, is that the phone is registered in my name, so I'm the one who has to ring up about it. Does anyone know if this is a reasonable request to ring up about? I barely understand what I'm asking for, to be honest.
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Geeky stuff
I need help with a mobile phone issue from techy people please!
26 replies
Toffeewhirl · 22/09/2015 14:17
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