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Anyone know anything about old Blackberrys?

7 replies

lalalonglegs · 19/07/2015 21:03

My husband gave his old Blackberry Curve 9630 to my 11yo daughter. We went to get a new sim for it today and managed to get it unlocked using an internet-generated code. However, it will not let us add an internet email for her - when we go to Set Up, it just takes us to Enterprise set up which I think is some Blackberry specific email service. Any ideas what we can do? I have tried doing a security wipe but the same problem persists.

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ThreeQuartersEmpty · 20/07/2015 16:57

Is the phone an old work one of your DH's? Enterprise is usually linked to a corporate server.
You need BIS and you need to make sure you have private data with your carrier.

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lalalonglegs · 20/07/2015 17:15

Thanks for answering. No, it's his old personal phone. There is no option on the phone for BIS and when I have tried to get on via desktop site, I get a message saying it cannot open an account.

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ThreeQuartersEmpty · 20/07/2015 17:30

Check your carrier then. You need bb data with the sim you bought.

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lalalonglegs · 20/07/2015 17:32

OK, thanks.

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lalalonglegs · 20/07/2015 17:33

Weirdly, I can get internet access on it Confused

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ThreeQuartersEmpty · 20/07/2015 18:00

Yes, but the carrier (O2 etc) need to set it up specifically for a blackberry.

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lalalonglegs · 20/07/2015 18:10

Brilliant. I will contact Virgin.

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