Btconnect email account on outlook 2013

[Passmethecrisps]

Hi,

Hoping for a bit of help setting up my new laptop.

I have been using a btconnect email account for many years with few problems. I now have a new computer which is running windows 8 and uses outlook 2013. I have managed to get the incoming server working by changing the port to 995 but I cannot get the outgoing server to respond. I am using port 465 as I read somewhere but no luck.

Does anyone have any ideas what the setting should be please?

Thanks!

[FancyForgetting]

Pretty sure it's port 587 for the outgoing?

[Passmethecrisps]

Ah. Ok well let me check and I will get back to let you know!

Fingers crossed!

Oh, should it be SMTP.outlook.com?

Thanks for the reply

[FancyForgetting]

It's def SMTP, but can't remember where the dots go!

I know the step by step info is on the BT website as that's where I got it from, but that was at work and can't access just now - but you should be able to track it down if 587 doesn't do the trick.

Good luck!

[FancyForgetting]

Have found it!

I think incoming should be outlook.office365.com and outgoing smtp.office365.com.

Fingers crossed!

[Passmethecrisps]

Got it! I am not using 365 but that is a small change.

Thanks so much for your help!

[FancyForgetting]

Excellent!

Glad to help - I am as non-techy as they come but had to sort this recently at work and it took forever and drove me crackers, so is imprinted on my brain

[Passmethecrisps]

Ace! Rather embarrassingly I am a bit geeky techy so I was totally stumped when I couldn't get it working. Now tested it and all is working.

Superb

[FancyForgetting]

Haha! Glad you got it working.

And you are the only witness to my first (and probably last) post on Geeky Stuff