I cloud help needed.

(5 Posts)

I wouldn't usually recommend wiping your phone and starting again as it's obviously disruptive but you could try backing up your phone to your laptop and then following the process below but, when the step to login to apple ID and icloud comes use yours.

http://support.apple.com/kb/HT4137

There is quite a risk that you loose all your data doing this so maybe going into an Apple Store to ask for help on a Genius bar would be safer.

Evilwater Fri 10-Jan-14 20:08:38

Bump!

Evilwater Fri 10-Jan-14 13:48:19

I've tried this but it asks for his password. So I'm stuck.
sad

Curlybrunette Fri 10-Jan-14 13:44:22

Hi,

I'm sorry you've had a hard time, I really hope now that you've split from your ex you have a great 2014.

I aren't an expert but just noticed on my phone (I'm having iphone trouble too at the moment!) that when I went to settings and scrolled down there's an icloud tab, press it and at the bottom it says delete account. I assume this would delete the icloud account but not do anything to your phone? On itunes, when you connect your phone to your computer you can choose where everything is backed up to, make sure you back up to your computer, not to icloud.

Good luck x

Evilwater Fri 10-Jan-14 13:26:08

I've split for from my abusive ex. Who set up and gave me my iPhone and iPad, I've managed to change the I tunes to my account but I have no idea on how to get rid of his I cloud account.

Help please.

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